William Davis Homes estate agents in Chesterfield, Rugby, Burton On The Wolds and 1 more

★★★★★ 5/5

Trustpilot

New home experience

Would like to thank the William Davis staff at Hastings Green. Made the home move less stressful by supporting us every step of the way.from choosing the flooring to moving into the new home. From site management to the customer care team have been fantastic along the journey. Would recommend a William Davis home. We have settled in are new home with the support from the William Davis team Many thanks

Richard · 24 July 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

Great service from William Davis Homes

William Davis Homes was responsive and very efficient. They delivered on the date that they had promised. Furthermore there were several incentives that were thrown in so it was a great service overall.

Dibu · 29 May 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

Great customer service

I bought a house from William Davis in 2017, which we love. Ever since moving in, and even after our initial 5 year period of support from William Davis, the company have always offered a great customer service, from everyone I’ve engaged with. Lindsay is brilliant and always responds quickly and helpfully.

Sam · 24 May 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

First home

My partner and I are looking for our first house and June made our first experience looking around potential houses very special. She was very patient, friendly and informative. Very good experience with William Davis so far!

Charlotte · 13 May 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

Today my partner and I visited the…

Today my partner and I visited the Hastings Green Site at Kirby Muxloe. We are selling both of our houses to hopefully move into one of the new homes there. June was a brilliant help for us both! She gave us multiple options on how to move forward to secure our new home. She spent time with us to go through every option in detail and gave us both time to ask plenty of questions. She really valued our opinions and thoughts too. Thanks so much June - we look forward to meeting with you again to take the next big step!

Becky · 13 May 2023 · William Davis Homes Rugby

★★★★★ 2/5

Trustpilot

Better just hope there is nothing wrong once you’ve completed, because they are just not interested!

All friendly and fine when you’re buying the house. Once you’re in sales office don’t reply to emails and it’s almost as if the customer service team have generic emails ready to send back as to why a particular issue is not their fault! There are three customer services numbers, I have never had one of these answered, they are always left to go to voicemail. Supposed to get sample paint pots on legal completion, didn’t receive these. Garage leaks, not their problem. No disabled access to property, nearly a year on curb still waiting to be dropped. Dead plants on completion, assured these would be sorted. Eight months later and only after chasing these have been done. Site foreman and repair man won’t let you add anything on to your ten day list, they say ‘add to your six month list’ then when the request for a six month list comes it says anything cosmetic won’t be attended to! JOKE! The one time I did get to speak to customer service about a plumber not turning up, she asked me if I had proof that he didn’t come and that there were two sides to every story.

Miss · 10 May 2023 · William Davis Homes Rugby

★★★★★ 1/5

Trustpilot

Good while you are buying the house

Good while you are buying the house. Aftercare service shocking workmanship . On going to complaints not resolved. Wrote to MD not heard back. Customer service team is a joke. Kitchen falling apart, smeg fridge freezer put next to oven, even though fitting instructions say not to be fitted near a heat source. After smeg themselves have done two reports saying the only thing causing issue is where it’s fitted.

Emilylaura · 4 May 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

Just visited Lace Fields Ruddington

Just visited Lace Fields Ruddington. We were welcomed by Kelly Rudkin who was so friendly, knowledgeable about the site and the local area. She was so polite showing us the show home. The show homes were beautiful and spotlessly clean. We now have much to think about as the 4 bed houses were so good and it’s so hard to choose. Thanks Kelly for your help today.

H · 30 April 2023 · William Davis Homes Rugby

★★★★★ 5/5

Google

Very helpful and informative housing agents

Vasanth · 15 April 2023 · William Davis Homes Castle Donington

★★★★★ 5/5

Google

The whole process from beginning to end has been perfect. Pamela has be a joy to buy a property from always approachable and so friendly and amazingly helpful. Thanks for making our purchase pain-free through the entire process. Paul, the site Manager, was an absolute delight to deal with and you can see and hear the care and attention that is put into each and every home. Shelley also has been lovely when we came to collect the keys etc at completion so thanks. We will definitely be recommending William Davis Homes as a company to anyone looking to buy a new house.

Robert · 15 April 2023 · William Davis Homes Castle Donington

★★★★★ 3/5

Google

Rating only, no written review.

Jessika · 13 April 2023 · William Davis Homes Chesterfield

★★★★★ 4/5

Google

Great place to live, brilliant and friendly construction workers. Communication could be better.

Paul · 13 April 2023 · William Davis Homes Chesterfield

★★★★★ 5/5

Google

It's a really nice development in a great location. My son is moving into his new house this week. It's a lovely new home for him and his family.

Andrew · 13 April 2023 · William Davis Homes Chesterfield

★★★★★ 1/5

Google

These homes are nothing like what we thought we were buying. We wish we had taken more notice of the numerous poor reviews as they were definitely right. Talking to neighbours on the development, many are having similar issues with shoddy standards and are very disappointed with their homes. Several are having drainage problems, water getting into their homes and some have already got damp problems. The construction of the houses is very poor, workmen are extremely rude and their workmanship is terrible. I expected some disruption living on a building site but the amount of mud, dust and noise is ridiculous

K · 13 April 2023 · William Davis Homes Chesterfield

★★★★★ 1/5

Google

We wouldn't recommend a house built by William Davis Homes. The sales pitch is all about using high end materials and appliances but the reality is far from what we were told. The walls are mainly studded and paper thin so useless for hanging items. The kitchen appliances don't wash things properly, especially on low heat settings so not so energy efficient as billed. Same for toilets which need a second flush to do the job. Considering that this is a new build the house is already very cold and damp so we're dreading when the colder days arrive. Overall very disappointed with what we've got for our money.

Jasmine · 13 April 2023 · William Davis Homes Chesterfield

★★★★★ 1/5

Trustpilot

Terrible standards of workmanship and poor build quality. Now inc. 10 month review.

Please take 2-3 minutes to read this review as it could save a lot of time, stress and money. I sincerely hope you find my comments useful.I moved into my William Davis house in May 2022 having bought off plan (which I wouldn’t recommend for the reasons which will become apparent below), in December 2021. Unfortunately buying this property has been the biggest mistake I have ever made. The standard of workmanship and attention to detail is absolutely dreadful with William Davis answer being that they will bodge/repair or replace things afterwards, rather than doing things properly in the first place.I ended up paying for a independent survey after I had moved in and William Davis should be absolutely ashamed and embarrassed by the findings.My list of items requiring rectification is in excess of 30, some big, some small, but all unacceptable. The building company would like to repair rather than replace in most instances, but I paid for new not repaired! Some of these items include, a chipped bath, damaged bath side panel and damaged towel rail all of which require replacing but that will also result in damaging the tiling, resulting in the bathroom being out of action for at least 3-4 days. Damage to kitchen work surfaces, cupboard doors and broken door catch on £800 washer dryer. This next one truly astounds me and sums up just how poor standards are and the lack of attention to detail. How can the sink in my downstairs WC have been plumbed in with hot as cold and vice versa? Another thing that potential purchasers need to be aware of, especially if buying off plan, as I am now all too aware of, is the companies policy of not matching bricks during the build process. Again William Davis answer is to try and rectify by painting/tinting bricks after the build is complete. You only need to look at other houses all over the development to see the mismatched brickwork. Is painting/tinting brick a long term solution? Not in my eyes. Do things right in the first place is my answer. Brickwork and roofing on my property (and plenty of others I’ve looked at to compare) is also not up to standard and my garden wall is cracked from top to bottom, which I am told is due to it being built during a hot period of weather. Well I’m afraid it’s been a hot summer so can we expect other people to experience similar problems?I could go on, but hopefully this gives you an idea of potentially some of the problems you could experience. Apologies to those who think this is just a ranting session as this could not be further from the truth. Having suffered 2 strokes in the past 18 months, on the day of collecting my keys I was overjoyed to be starting a new chapter in my life in a brand new house which I could be proud of and live in stress free and in comfort. Unfortunately has not been the case and after 3 months, the majority of my belongings are still in storage as I am not moving things in until the remedial work is completed to the required standards. Even then I’m unsure if I will be staying in the property as the whole experience has been ruined by the whole experience and my enjoyment of my property (I’d have liked to have said home, but it feels far from that!). On top of the above, please make sure that if you do decide to purchase, if you are buying off plan make sure you are not misinformed regarding the specification of your property as this is something William Davis Head Office appear to be in no rush to acknowledge or address. Also don’t rely on being fobbed off with NHBC guarantees as they are just another place for the building companies to hide. Just look at NHBC online reviews. It tells its own story!I hope my feedback helps you make a more informed decision.April 2023.It’s now 10 month+ since I moved in and I’m still waiting for some work to be completed. Also some repairs have now been done more than once. Modern day cowboys now have vans and drills, not horses and guns.After 5 months I finally had a visit from William Davis Directors. I’m not convinced they could direct traffic down a one way street! All they were interested in was making excuses and not in taking ownership of problems. Embarrassing!Excuses for a lot of the issues was blamed on construction in hot weather and not on the reality of poor quality work, cheap materials, lack of attention to detail and rushing completion to achieve financial targets, so they got paid quickly.I tried to put my property on the market before Christmas but was advised not to as remedial work still required would have a negative impact of £10k-£15k on the value.As of April 2023, I am still waiting for 6 major items to be completed, have had 3 baths, 3 kitchen units replaced, 3 toilet flushes, 5 fence panels plus over 30 other items.Beware, I’ve had 3000 likes to my reviews, but shamefully WD staff have been doing reviews to increase scores

Russ · 9 April 2023 · William Davis Homes Rugby

★★★★★ 2/5

Trustpilot

Moved in august 31st 10 days later…

Moved in august 31st 10 days later handed in snags list. A month later I was still waiting to hear.when chased I was told they thought my list had been done. So times gone on after writing emails and have some of snags done but to be honest the workmanship isn’t to a high standard. I have issue with the smeg freezer one side of icing up too much, was told engineer would take a look. He explained that the issue was heat source because it’s next to cooker. I was told they waiting on part. I was expecting an engineer to come and replace. No time was given until a customer service member turned up with no notification saying I am here to do the repair. When he saw what part he been given he said this is the wrong part only done seals before. ( Alarm bells began to ring) Then he said he after come back because he finished 4:30. Arrived today sat outside in his van 15 mins before even coming to house, brought a colleague again asked are you qualified to fit told no. Both came in advised if anything goes wrong-it’s the bank holiday and we don’t won’t to be in mess. Really this should be done by and installation person. It’s seems to be a case of we don’t know but send them anyway. I have cancer patient, a boy with asthma which needs to be considered. The whole units in the kitchen look like uneven teeth again we will adjust, which been done once before. I don’t think the kitchen will make it to year, with shoddy construction. It’s needs to replace and new one fitted. Attention to detail is needed.

Emilylaura · 6 April 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

Princes Place

I would highly recommend William Davis if you are considering a new build. I’d had a long journey, constantly getting outbid on the housing market. I decided to go for a new build, from that moment on the stress was lifted. I chose a house, the location, provided with an estimated completion date, chose kitchens, tiles and soft furnishings of my choice, the stress turned to excitement. Carol in the sales office has been an absolute dream, kept me posted every step of the way, nothing has been too much trouble, she has accommodated all of my needs with kindness and helped work around my availability with ease. I have also dealt with Marie on the odd occasion and she has also been as equally supportive. A great approachable team makes all the difference. The spacious lay out, and surroundings have also been taken into consideration on the Princes Place site, making it an ideal place to live. My completion date is on schedule, final viewing booked, I move in 4 weeks today, I can honestly say, it has all been plain sailing. Looking forward to my new chapter, my forever home! Big shout out to Carol, I don’t think I would have got this house if it wasn’t for you, forever grateful!

Julie · 4 March 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

A great first year. I have lived…

I have lived at the Prince's Place site for just over a year and am very happy on this development and in my new home. The house is well-built and I've had no major problems. Minor snags have been dealt with quickIy and efficiently. I've found all the sales staff extremely helpful on every occasion I've needed to get information or advice. The builders are always polite and cheerful as they pass by the house and I haven't experienced any excessive noise from on-going building works. I would thoroughly recommend a William Davis home to any new house buyer.

Annie · 3 March 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

We are grateful to Lauren and Naomi for…

We are grateful to Lauren and Naomi for helping us in process to buy our dream home. We are very much satisfied with the services and the guidance provided.Naomi and Lauren are very humble, kind and supportive. They explained detailed plans about housing process. We surely recommend William Davis

Dr · 28 February 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

Prince’s Place, Radcliffe-on-Trent

We purchased our new home at Prince’s Place just over 2 years ago. We are very happy with the house and love the location. Radcliffe-on-Trent has lots of amenities in the village, a good bus service and local walks.From the start of the process the service we had from Marie in the sales office was excellent. Her knowledge and experience really helped. Nothing was too much trouble. We went into lockdown shortly after reserving our plot which meant our completion date was delayed but we were kept informed of progress on a regular basis. The houses are well designed and built with high quality fixtures and fittings. We had a few minor problems/snags but everything was dealt with quickly to our satisfaction. One of the best things about the development is the site plan. The houses are spaced out so you are not on top of your neighbour with wide roads and green spaces. We would definitely recommend buying a William Davis home!

Kevin · 27 February 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

We have just moved into Prince's Place…

We have just moved into Prince's Place in Radcliffe-on-Trent. During the purchasing process, Marie and Carol of the on-site sales team rendered their enthusiastic assistance and guidance before and after the completion of our house. It has hugely eased our pressure of purchasing the first house in the UK. Also, I have to thank Phil, the Site Manager, a lot. He led his team to fix our snags, whether bigger or smaller, professionally and efficiently. We feel the whole Prince's Place team genuinely hopes house owners live happily in their new houses.Before deciding which property to purchase, we visited various sites by different developers in our areas and finally picked Prince's Place. It is because of the convenient location, beautiful scenery of Radcliffe-on-Trent, and also the sensible design of WD houses. Moreover, the house price has already included many items which might require paying extra by other developers.I have heard many unpleasant stories about buying new builds, but our house-purchasing journey is no fuss.

Gladys · 23 February 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

I have been in my William Davis house…

I have been in my William Davis house on Princes Place, Radcliffe on Trent now for 1 year!! I absolutely love it! I think the design/space and quality of materials used is perfect and fantastic value for money. From the beginning the service that I’ve had from Marie in the sales office was excellent. Her knowledge and experience really helped me. Nothing was too much trouble. Marie guided me through what was quite a daunting process from start to finish. I have had a few minor problems but everything has been dealt with quickly, efficiently and professionally by Vicki and her team in customer care. All the staff that I have had contact with are knowledgeable, professional, incredibly helpful and polite. You hear some horror stories of new build houses but I can honestly say my experience with William Davis has been excellent! I couldn’t recommend them highly enough and wouldn’t hesitate to buy with them again! Thank you for my wonderful home!

Julie · 21 February 2023 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

Prince's place purchase

I recently purchased a William Davis property in Radcliffe on Trent and the experience was very good. Marie and Carol were very helpful from start to finish helping ensure that I managed to secure my property even when things weren't always smooth.The patience that Marie, Carol and William Davis showed throughout the process was something I hadn't experienced from previous developers.Since moving in any snagging has been addressed quicky and has never been a problem with Phil the site manager booking things in and checking to make sure things had been resolved to my satisfaction.Very happy with the house and the house buying experience with William Davis.

Daniel · 20 February 2023 · William Davis Homes Rugby