William Davis Homes estate agents in Chesterfield, Rugby, Burton On The Wolds and 1 more

★★★★★ 1/5

Trustpilot

Don't buy. if you do the expect then purgatory of complaining and trying to explain your issues

So much good from staff but very poor build and oblivious of obvious when alerted. Don't trust management or sales staff as they have targets. 0ne star onlyPs. Get any complaints written down as well as proposed action by Wm D.

Anthony · 24 October 2022 · William Davis Homes Rugby

★★★★★ 1/5

Google

Rude and unhelpful. Small houses with minimal storage.

B · 14 June 2022 · William Davis Homes Castle Donington

★★★★★ 1/5

Trustpilot

Leave you high and dry once you are in!

I've been waiting almost 6 months for them to fix the garden in our new home. One of the major factors in buying the house! After explaining on multiple times we would want to use the garden in summer, after chasing and chasing and chasing, I've got a date of the 4th of July they are now coming in summer meaning we will not be able to use our garden for the summer holidays. The general attitude of the snagging is so poor as if they are doing us a favour! The big boss came to look at it and agreed it wasn't acceptable in the beginning of March and still nothing sorted. We were told a couple of weeks before they could start. They blame the contractors they are using as if that takes away their ownership of the problem. They are your contractors - manage them properly! I'm so disappointed with the service after we moved in, I feel like 5.5 months is more than patient enough. To now tell our daughter she won't be able to play in the garden all summer is the final straw!

Lizzie · 31 May 2022 · William Davis Homes Rugby

★★★★★ 1/5

Trustpilot

Extremely poor customer service.

Extremely poor customer service.We were looking to buy a William Davis home. Thank goodness we didn’t! From the get go, the sales team were rude and unhelpful. We ‘reserved’ a property which meant we would have first refusal on the house when it was released. I emailed continuously for months to ask about the build only to be told to be patient and that the property hadn’t been released yet. Eventually they rang me on a Saturday to tell me the house was now available. I missed the call and received a voicemail the next day to tell me we could officially reserve the property with a reservation deposit. I called back only to be told the property had been reserved by someone else and they only give 24 hours to reserve the property which they NEVER told us. I was appalled. But thank goodness we didn’t go any further. I’ve read several bad reviews about the bad quality of the builds. Dodged a bullet.

Anonymous · 22 May 2022 · William Davis Homes Rugby

★★★★★ 5/5

Google

Rating only, no written review.

Lee · 16 April 2022 · William Davis Homes Chesterfield

★★★★★ 5/5

Google

Rating only, no written review.

Barry · 16 April 2022 · William Davis Homes Chesterfield

★★★★★ 4/5

Google

Rating only, no written review.

Andy · 16 April 2022 · William Davis Homes Chesterfield

★★★★★ 5/5

Google

Good build quality

Mick · 16 April 2022 · William Davis Homes Chesterfield

★★★★★ 5/5

Google

Very nice properties

Arne · 16 April 2022 · William Davis Homes Chesterfield

★★★★★ 1/5

Google

Rude and unhelpful. Small houses with minimal storage.

B · 15 April 2022 · William Davis Homes Castle Donington

★★★★★ 4/5

Google

Lovely homes, but the place is like a building site

Mark · 15 April 2022 · William Davis Homes Castle Donington

★★★★★ 5/5

Google

Rating only, no written review.

Muhtashim · 13 April 2022 · William Davis Homes Chesterfield

★★★★★ 4/5

Google

Rating only, no written review.

David · 13 April 2022 · William Davis Homes Chesterfield

★★★★★ 5/5

Google

Rating only, no written review.

Eisha · 13 April 2022 · William Davis Homes Chesterfield

★★★★★ 5/5

Google

My visit to my Daugters helped to make the visit well worth while.

Colin · 13 April 2022 · William Davis Homes Chesterfield

★★★★★ 1/5

Trustpilot

Very poor customer support and under arrant repairs still pending.

Very poor customer support and incompleted under warranty repairs . about 30 month since we moved in. Many many issues, some of them attended reasonable time scale ( few weeks ) some of them were very late 2-3 months or over. Still there are under warranty repairs pending over 100days. Overall build quality is Ok. But sub contracted work is very bad quality, roof, heating fence etc..All exhaust fans were fitted without draft prevent seals etc. Rear garden is full of stones under the lawn. Garden fence were almost fall down few times. The garage concrete job was very poor and were dusting badly. Cracks in garage roof and still awaiting fix ( ~100 days )

Sreenath · 1 November 2021 · William Davis Homes Rugby

★★★★★ 5/5

Trustpilot

Since my last review

Since my last review. I would like to change my opinion. William Davis have gone the extra mile to make my move as smooth as possible. I have purchased at Oak Grange Littleover. No major problems and I have been in a month. Some small issues were dealt with promptly. I have special thank you’d for Faye Simon and Dan. Someone who went above and beyond was Viv who had to do the extra running around at the exchange stage. The legal problems were solved with utter professionalism. Thank you. I love my new home. So many thoughtful touches. Thank you William Davis.

Surat · 7 October 2021 · William Davis Homes Rugby

★★★★★ 1/5

Trustpilot

Poor

I have been living in my William Davis home for 4 years and have had the WORST experience. The issues I have had, both big and small, have mostly been dealt with very badly or not at all. The poor quality of workmanship has to be seen to be believed and 4 years on I am still finding issues. Avoid at all costs.

Mr · 14 September 2021 · William Davis Homes Rugby

★★★★★ 1/5

Trustpilot

I am in the process of buying a house…

I am in the process of buying a house at Oak Grange. I have found the service aggressive and Bullying. The solicitors Moss very poor in answering enquiries. I am ready to exchange and they refuse to guarantee transfer on completion. This illegal and unacceptable. They also informed me that they are remarketing the property. I have already paid £3000. This has been a very stressful process. I would like to purchase the house but not without a transfer on completion. I am currently homeless pending the completion of sale estimated as 20/08/2021.

Su · 19 July 2021 · William Davis Homes Rugby

★★★★★ 1/5

Trustpilot

Poor customer service

Very poor customer service back door will not lock apparently warranty only covers two years they didn’t want to know appalling aftercare

Joyce · 9 June 2021 · William Davis Homes Rugby

★★★★★ 2/5

Trustpilot

Seem well built but.......

At first all was well. They were very helpful and couldn't do enough for us. But once the two year warranty period was past, slates on our roof began lifting and a couple slipped off. William Davis said it was storm damage and neither they nor NHBC would cover it. Had a roofer to look at it and organise repairs. He said the tiles are made of compressed paper covered in a waterproof layer and are far too light weight for a roof exposed to any sort of winds. Our roofer said that wholly inappropriate roof tiles have been used and it will keep happening. I've noticed some other rooves on our development are going the same way.

Peter · 7 May 2021 · William Davis Homes Rugby

★★★★★ 1/5

Trustpilot

I was looking at a specific house at…

I was looking at a specific house at their Wellington Place development and was told of the process to secure a plot. I followed all of the processes only to be told the plot I was looking at was sold. This all happened within 5 working days. Unbelievable bad business.I complained to their MD Guy Higgins and he hasn’t bothered to respond.

Lee · 30 April 2021 · William Davis Homes Rugby

★★★★★ 5/5

Google

Rating only, no written review.

William · 16 April 2021 · William Davis Homes Chesterfield

★★★★★ 5/5

Google

Rating only, no written review.

Nick · 16 April 2021 · William Davis Homes Chesterfield