Trusted Agent profile

William Davis Homes estate agents in Chesterfield, Rugby, Burton On The Wolds and 1 more

4.3

★★★★★ Great

280 reviews across 4 offices and 2 platforms

William Davis Homes has four offices, in Chesterfield, Rugby, Burton On The Wolds and Castle Donington. Together they have 280 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.0 / 5

42

Reviews on Google

All 4 offices

Trustpilot logo

238

Reviews on Trustpilot

Business-wide

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Our offices

William Davis Homes's four offices, most reviewed first. Each has its own page.

Latest reviews from every William Davis Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The staff were very very helpful. The plots look great . Roll on 2nd Jan so.we.can go.and loom

Rob · 16 April 2021 · William Davis Homes Chesterfield

1/5

Trustpilot

Avoid if you care about being treated…

Avoid if you care about being treated with dignity. Very arrogant sales team especially the manager Viv and Karen Buck very poor customer service. Appalling communication and misleading me. I was told to get verified by their mortgage bureau so I can then view a show home which I did imminently. I called back to then be told having an offer on my property is not good enough they can’t waste time as their properties are selling like ‘hot cakes’. On another occasion I asked what size their garden is on a particular property and was told ‘well it’s not going to be a 100 feet is it’. Just by looking at the reviews from other ethnic minority backgrounds it seems that we get treated like second class citizens.

Zak · 12 March 2021 · William Davis Homes Rugby

1/5

Trustpilot

Horrendous experience with William Davis

We have had an awful experience with William Davis and I would not recommend them to anyone. Our issues have included: - Non existent communication with the sales team after reserving our plot (at one stage I was even told that the woman I was speaking to "was too busy" before I had even told her why I was calling). - Incorrect construction of our home (we were given the wrong front door which allowed cold air and water to come in underneath. We then had to wait 10 weeks after raising this issue for it to be rectified with another door which again does not fit properly).- Gas escaping from our boiler with no one "able" to come out and look at it for over a week (we spent days at a time throughout December - February with no heating or hot water).- A rude and dismissive conversation with the Sales Director after we sent in a complaint (I was told that he "could give an excuse for everything I raised but that would take too long". Not only did we not want excuses(!) but we were also told that our experience with the sales team "shows who is the best of the best and who is just run of the mill sales advisors". You would think that a company such as William Davis who supposedly pride themselves on customer service would want all of their staff members to be the best of the best. - Since the disrespectful conversation with the Sales Director we have since had a professional snagging company come to look over our property. They found 180 issues with the property including some which are fire/health and safety hazards and go against the warranty of the build. I cannot recommend others to look elsewhere before buying a property any more. The service is shocking, the quality of the house is beyond poor and the stress and emotion it has put upon us is almost unbearable. Whilst we will be in touch with William Davis regarding the 180 faults with our home, I have come to expect nothing from them in response.

Casey · 2 March 2021 · William Davis Homes Rugby

1/5

Trustpilot

Awful of rep.

Be prepared to be told by an advisor she made a ‘boo boo’ and sold the property you were in the process of purchasing. Visited the show home, arranged a site visit however the rep ‘accidentally’ sold the property we were looking at. Absolutely shocking. Was offered another property however due to the way we have been treated prior to buying, we would never consider buying a build by them. I have never been so annoyed at the sheer ignorance and arrogant service from this rep.

DG · 26 October 2020 · William Davis Homes Rugby

2/5

Trustpilot

Disappointing.

Great while on site but as soon as the site closes there is no care. Don’t buy the soft furnishings package as the carpets are appalling quality and if you raise this they take no responsibility. We have been in for just 3 years and in that time we have had problems with the central heating three times, plumbing, floorboards, guttering, defected windows and window ledges, windows hitting the soffit, poor quality of carpets, bathroom extractor fans, the ariels in the loft are a nightmare to match as they are never labelled, the drainage metal work on the property and estate are rusty and the quality of the garden is dreadful.

Claire · 20 July 2020 · William Davis Homes Rugby

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about William Davis Homes

Which William Davis Homes office has the most reviews?

Chesterfield has the most, with 264 reviews rated 4.3 out of 5, followed by Rugby with 233.

Where are the William Davis Homes offices?

The four William Davis Homes offices, by town:

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