William Davis Homes Rugby reviews

★★★★★ 5/5

Trustpilot

Excellent customer services team

5 stars for the excellent customer services team that look after the Lace Fields site. I cannot thank Lindsay enough for all her support, she is super kind, helpful, thorough and patient, and brilliant at her job. I would also like to say a big thank you to Neil, Ricky, Chris x2 (joiner and decorator) and Mark, they are so thorough and very tidy and respectful when completing any jobs. New homes will always have a few snags here and there, but knowing you have an excellent customer services team you can rely on brings much peace of mind to any home owner. I really do appreciate everything they do, they always complete everything with the upmost professionalism and kindness.

Sandeep · 28 July 2026

★★★★★ 5/5

Trustpilot

Fantastic and helpful team

It was very lovely getting to tour the new homes being built in Coventry. Michaela Townsend was extremely kind and helpful and willing to answer all questions, no matter how small. As a first time prospective homebuyer, it was great to have someone who was willing to talk us through the entire process without feeling rushed and directing us to further resources to make the process smoother. Highly reccomend!

Sophia · 5 September 2026

★★★★★ 5/5

Trustpilot

What a wonderful stress free experience…

What a wonderful stress free experience I have just had, buying my first new build with William Davis in Radcliffe on Trent. The process was swift and smooth all thanks to the delightful, super friendly and bubbly Stephanie who managed absolutely everything perfectly. Steph has such a huge depth of knowledge and experience, she answered all of my questions without me having to ask. Thanks also to Claire who stepped in when Steph was off. I’m delighted with my gorgeous new home and appreciate the behind the scenes work that was done in order to give me the best experience. Thank you to all who were involved

Sue · 5 June 2026

★★★★★ 5/5

Trustpilot

Buying a house with WD was a breeze…

Buying a house with WD was a breeze with Debby. Right from enquiry, to the last few weeks before completion. Debby has been really helpful and was patient and supportive with making choices of finishes and upgrades- very accommodating. Always willing to help with insights and has ready answers to all our questions. She is a thorough professional with good knowledge of the homes and the building industry, and good customer service. Beyond selling her products, she is very intentional about our satisfaction. - Yemisi & Leye

Yemisi · 4 May 2026

★★★★★ 5/5

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We are buying a property on the Houlton…

We are buying a property on the Houlton development and due to complete next week. Debbie has been an absolute saint! The whole process has been so smooth. Debbie has been so helpful with anything we have needed, had a last minute panic about blinds and whilst we were having our home demo she had quotes ready for us and we have now ordered. Our site manager Colm was also great in the home demo and answered any questions we had. We are so excited and can’t wait to move in.

Christine · 19 April 2026

★★★★★ 5/5

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I had a fantastic experience buying my…

I had a fantastic experience buying my new build property from William Davis and dealing with June Hall. The whole process was smooth, clear, and far less stressful than I expected. The customer service was outstanding from start to finish. friendly, professional, and always happy to help with any questions I had. Everything was explained clearly and I felt supported at every stage of the purchase. I’m absolutely delighted with my new home and wouldn’t hesitate to recommend them to anyone looking to buy a new build.

KRR · 12 February 2026

★★★★★ 5/5

Trustpilot

Yvette has been absolutely lovely…

Yvette has been absolutely lovely throughout our entire journey of buying our first home. She is incredibly caring, supportive, and always willing to help, no matter how small the question. She took the time to explain everything clearly and made sure we felt comfortable and confident at every step. Thanks to her patience and reassurance, what could have been a scary process felt smooth and genuinely exciting instead. We couldn’t have asked for a better experience or a more wonderful person to guide us through such an important milestone. We are so happy with our new home!

Jenny · 8 February 2026

★★★★★ 5/5

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Hathern Edge Estate

I am so glad to have chosen William Davis to be the developer of potentially my first home - The staff at the Hathern Edge sales office (Adele, Rebecca and team) have been so lovely and helpful and the experience so far has been amazing. Hoping to be in there soon, the estate is fantastic!

Dion · 12 August 2026

★★★★★ 5/5

Trustpilot

A delight to buy a house with William Davis Homes!

From the moment I met Debby in the Sales office until the moment I collected the keys to my new house the experience has been fabulous. Debby went out of her way to arrange for me to see the house at less than 5 minutes notice. Adele and Yvette were also very helpful as was Colm who showed me around during my house demonstration the week before I got the keys.

Dawn · 17 April 2026

★★★★★ 5/5

Trustpilot

Viewing at LE12 estate

We had viewing for 3 bedrooms house at LE12 Loughborough estate last week. Mandy was very helpful and knowledgeable in explaining reservation process and terms conditions. We had very successful viewing. All the details in relation to property, estimated time to completion explained carefully. We felt like valued customer. Thanks Mandy.

Mr · 25 July 2026

★★★★★ 5/5

Trustpilot

Hathern Edge Development

I would like to say a huge thank you to Rebecca, Lauren and Adele from the sales team at William Davis Hathern Edge for the way they are looking after my son while he’s in the process of trying to secure his first home.

Jon · 13 August 2026

★★★★★ 5/5

Trustpilot

We can not fault the service that both…

We can not fault the service that both Debbie and Kara gave us they were very patient and kind. They were very responsive to all our queries and requests. We had a very difficult sale that lead to a delay in completion on our side at no time during those difficult few weeks did William Davis chase us or put added stress and pressure on us. Thank you to all at William Davies. After 4 years of looking at new builds to find the right place for us we are finally in and delighted with our new home.

Paula · 15 September 2026

★★★★★ 5/5

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Michaela at the Westwood Park site in…

Michaela at the Westwood Park site in Burton Green was really helpful, answering our questions and showing us the show homes. We left feeling confident that William Davis could be our next home.

Michala · 26 August 2026

★★★★★ 5/5

Trustpilot

Moving into a William Davis home

William Davis have been excellent throughout my purchase of a 2bed semi at Princes Place and selling my own house. Although I have purchased many properties in the past and am used to the conveyancing process, this time there were many difficulties challenges presented by the buyer of my property. William Davis sales representatives, Claire and Stephanie , were empathetic, encouraging and extremely efficient , which helped the sale to remain secure and thankfully I am now very happily living in a brilliant house. I have to say I am very impressed by the quality of the build and finishing. The transition was made much easier by the comprehensive guidance provided by the site manager , Sean. I will definitely recommend William Davis to others.

Mrs · 31 August 2026

★★★★★ 5/5

Trustpilot

Excellent customer service

We moved into our lovely new home a week ago and have nothing but praise for the exceptional customer service we’ve received. Mandy and June were so helpful and friendly during the buying process and since we moved in. They’ve been so responsive to any minor issues we’ve raised - we’re very impressed.

Maria · 25 March 2026

★★★★★ 5/5

Trustpilot

Excellent Service from the Customer…

Excellent Service from the Customer Service team. I had an emergency issue and Tracey was an exactly point of contact from their team, with very fast responses, which helped me arrange an appointment the next day! Ricky, the guy that came to help out was fantastic, he went above and beyond for the issue, and was a really nice guy. Would highly recommend.

Brad · 22 December 2025

★★★★★ 5/5

Trustpilot

We have been looking at the Radcliffe…

We have been looking at the Radcliffe on Trent housing development for about 3 years and each time that I have gone in for a chat, the staff at William David have been very helpful with advice, knowledge and guidance. We recently put a deposit down for a new build only to have a house on the development come onto the market which we have gone for instead. William Davis and Stephanie have been very understanding and she is still made herself available to answer any questions that I have had

Graeme · 15 July 2026

★★★★★ 5/5

Trustpilot

Many thanks to Ricky and Mike for…

Many thanks to Ricky and Mike for sorting out our creaky flooring. Issue quickly and accurately identified, then repaired to a high standard, despite the challenge of working in very hot and humid conditions.

Trefor · 26 June 2026

★★★★★ 5/5

Trustpilot

Kayalvili review

The sale consultants both Nikki and Naomi were extremely helpful and they were guiding us throughout this journey of purchasing our new home.They couldn’t have been more helpful.We are really satisfied with their service

Nathu · 24 June 2026

★★★★★ 5/5

Trustpilot

A massive thank you to William Davis…

A massive thank you to William Davis Homes and Davison Law for making my relocation back to Nottingham so incredibly easy and enjoyable when it should be a stressful time. My biggest thanks goes to Claire and Steph on the Sales team at Radcliffe on Trent… they could t have done anymore for me to sell the house and the area and of course the William Davis company. Even the little touches like a bottle of champagne in the fridge when you move and the flowers after two weeks… just touches that make all the difference….I am nearly two

Gary · 2 July 2026

★★★★★ 5/5

Trustpilot

Debby was absolutely amazing!

Debby at Houlton was absolutely amazing!! We were first time buyers and she made everything so easy. She’s been very responsive to everything and any questions we’ve had and been so supportive. We truly couldn’t have gone through this process without her. Thank you!!

Ellie · 4 April 2026

★★★★★ 5/5

Trustpilot

"Big thanks to Mandy and the team for…

"Big thanks to Mandy and the team for all their support. They’ve been very helpful, clear, and always there when we needed something. We really appreciate everything they’ve done for us. Garendon park, Loughborough

Fs · 11 June 2026

★★★★★ 5/5

Trustpilot

From the minute I walked into the…

From the minute I walked into the Sutton Bonington site and met Stephanie, I knew I was going to be in good hands. I received a warm and friendly welcome and Stephanie was most accommodating showing us around. Nothing was too much trouble.

Mrs · 24 February 2026

★★★★★ 5/5

Trustpilot

I cannot thank Debby at Houlton

I cannot thank Debby at Houlton, William Davis enough for everything she has done for me. From start to finish, she has been absolutely incredible supportive, responsive, and genuinely invested in helping me find my dream home.

Natassia · 11 April 2026