Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotJust visited Regency Park in Castle…
Just visited Regency Park in Castle Donington, and was welcomed by Pamela. Even though she was busy on the phone she took the time and was extremely polite in opening door and acknowledging our visit. I very much appreciated this level of customer service. Beautiful Showhome and information given to us by Pamela was informative and helpful. We will definitely be back. A great first impression for the Brand.
Helen · 20 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Helen, Thank you very much for taking the time to leave a review, we really appreciate it. We will pass your kind comments onto Pamela and the team at Regency Park, and we hope to see you again soon at the development. Kind regards,William Davis
★★★★★ 5/5
TrustpilotBuying a house is a big deal as we…
Buying a house is a big deal as we know, buying a new build from William Davis was a great decision by us. They have looked after us all the way through and any issues they have sorted not that here has been many. The sales team are excellent and the after sales team are excellent. This is a company you can trust and the houses are excellent. You can’t go wrong choosing William Davis
Matthew · 16 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Matthew,Thank you very much for taking the time to leave such a positive review- we really appreciate it. We are so pleased you had such a great experience buying your home, and we will be passing your comments onto the wider team here at William Davis. Wishing you all the best in your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotVery Happy in Our New Home
We are delighted with our William Davis home on Wellington Place. This is the first brand new house we have purchased and we'd heard so many horror stories about their experiences with other builders so we were a little reticent of buying brand new. The customer service has been second to none. Snagging problems (nothing serious!) have been dealt with quickly and efficiently by the lovely employees that have been with the firm for 20+ years (that's got to be saying something about the company!). We would thoroughly recommend them.
Terri · 15 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Terri, Thank you very much for taking the time to leave a review, we really appreciate your feedback.We are so pleased you had such a positive experience and we will be passing your comments onto the wider team here at William Davis. We hope you'll be very happy in your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotWe could not be happier with our new…
We could not be happier with our new home at Wellington Place , Market Harborough. The sales team could not have been more helpful and kept us fully up to date with the sales process. Any issues we had, were swiftly dealt with by after sales support. Best of all it’s a great family home.
Cath · 14 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Cath,Thank you very much for taking the time to leave a review, we really appreciate your feedback.We will pass your comments onto the team at Wellington Place and we wish you all the best in your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotI couldn’t recommend William Davis…
I couldn’t recommend William Davis enough! We are first time buyers and although we knew nothing and felt very daunted going into the buying process we were made to feel at instant ease with them. Marie Clitheroe helped us step by step and no ask was too big! She is warm and friendly as well as extremely knowledgeable and efficient! She was very quick to respond to any questions and kept us updated and informed the whole way through. The house was ready exactly when they initially told us which is unheard of for new builds! The house itself was beyond our expectations and we couldn’t find one fault! The attention to detail is fantastic and it is very clear to see why the company are rated so highly! Overall couldn’t be happier!
Emily · 13 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Emily,Thank you very much for taking the time to leave such a positive review, we really appreciate your feedback.We will pass your kind comments onto the rest of the sales team and we hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotExcellent experience buying our new…
Excellent experience buying our new build home with William Davis. From reservation, to choices, completion and post- purchase, all staff we have met with have been great. Our sales agent was Marie (Prince’s Place) who was fantastic in explaining the process to us. We wouldn’t hesitate to buy another William Davis home again as the quality is excellent and there are a lot of things included such as turf, flooring and window coverings which other builders don’t offer which make the moving process much easier.We have had a few issues with the house which have been raised at our 6-month snag check list. These are currently being sorted and Vicky’s (customer service) communication to resolve these has been great.
Zoe · 13 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Zoe, Thank you very much for taking the time to leave a review, we really appreciate your feedback.We will pass your positive comments onto the sales and customer service teams. We wish you all the best in your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotWellington place Market Harborough
Wellington place Market Harborough From the moment we moved in 2 years ago the whole team have been fantastic. Customer services are very friendly and make sure all is in order when we first moved in and having the site manager around he was always around if you needed anything fixed urgently. The workmen that come out to fix anything are also very professional and tell you what is going on start to finish. I would definitely recommend buying a house from William Davis.
Weller · 11 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Good Morning, Thank you very much for taking the time to leave such a great review, we really appreciate it! We will pass your positive comments onto the team at Wellington Place. Wishing you all the best in your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotMarie and the team at Prince's Place…
Marie and the team at Prince's Place have been incredibly supportive during the process of buying our property, we couldn't have hoped for a better experience!The build quality of our home is excellent, with any minor issues solved promptly with no fuss. I wouldn't hesitate to recommend William Davis to anyone.
Ed · 9 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Ed, Thank you very much for taking the time to leave a review, we really appreciate your feedback. We are so pleased you had such a positive experience and we will be passing your comments onto Marie and the rest of the team. Wishing you all the best in your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotI cannot speak highly enough of Marie…
I cannot speak highly enough of Marie and all the team at the Radcliffe on Trent site. From the first enquiry we made to the sales team, to moving into our dream home and beyond, the customer service has been excellent every step of the way. Nothing was too much trouble and Marie went above and beyond to support us through the whole process. We are delighted with our William Davis home and would strongly recommend.
Lydia · 8 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Lydia, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto Marie and the rest of the team at Prince's Place. Wishing you all the best in your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotFirst home would recommend
5 stars from me! From the day we walked into the showroom, to the complexity of buying a house over Covid. Marie and the team made buying our first home a breeze, answering all my many questions via email, guiding and advising us (incl which plot to buy, we couldn't be happier with the choice recommended). Plots are bigger than what we have experienced in other developments, not crammed in. We received an early booking incentive of soft furnishings and love our carpers, blinds & curtains, great quality. Any issues that happened, were fixed promptly professionally and with ease. Would recommend them as a new build company and for first homes. I love that we still have such a good communication with Marie, I know any issues we can go to her and she can advise and cares, makes a huge difference, she is a gem!
Lauren · 7 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Lauren, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto Marie and the rest of the team. We hope you enjoy your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotExcellent Service from the start
Right from the word go, I have received excellent service, from Marie and the sales Team in Radcliffe and all the support staff from William Davis over the past year. Nothing is too much trouble, any small issues are deal with efficiently and swiftly. (and there are not many). My new home is a delight to live in,and the Development is excellent. I would certainly recommend a William Davis home.
Gillians · 7 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Good morning, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto Marie and the rest of the team at Prince's Place. We hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotPRINCES GATE - THE WILLIAM DAVIS NEW BUILD HOME EXPERIENCE
My wife and I recently moved to Radcliffe on Trent from Berkshire to be near our Son.We looked at both existing and New Build housing within a 10 mile radius of the village.We eventually decided to go for a New Build house.We looked at various sites and after an exhaustive search chose a medium sized quality home builder, William Davis Homes.Following visits to the on site Sales Office we came away assured that we had chosen the right home builder.We were introduced to both Marie and subsequently Carol.Over a period of time Marie and Carol proved to be very helpful and made our job of choosing the right type of home easy and trouble free.We had a house to sell so tying up the Sale with the purchase of a New Build house was not going to be easy.It transpired they both had an excellent grasp of the housing market which helped us through the difficult task of Selling and Buying at the same time.We paid a reservation fee in order to secure our desired plot.Prior to exchange of contracts we were invited to view the build progress of our new house which was an exciting experience for us.We were very impressed by the high quality of the build. A second viewing was made prior to completion of our house Sale.On our “Move " day we were given the keys to our new home together with a folder which contained important documents relevant to the house and instruction manuals for all the appliances built into the house.Various appointments were made for demonstrations to made by electricians, plumbers, and alarm technicians.In line with all New Build properties there were snagging issues. These were dealt with very quickly.The builder provides a 2 year customer service agreement designed to resolve any future issues.All the on site managers and staff have been very helpful with any issues we have raised.My wife and I have no hesitation in recommending William Davis Homes to other prospective buyers.
Michael · 7 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Michael, Thank you very much for taking the time to leave a review, we really appreciate it. We will pass your positive comments onto Marie and Carol and we hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotA brilliant company!
My family started our journey part exchanging our home with a William Davis home in May of 2022. We had a fantastic experience with the sales team at the Wellington Place branch, and have nothing but praise.We had a few snags with our solicitors along the way but William Davis did everything they could to make the process as smooth as possible. We moved into our new WD home in August 2022 and have loved it. The build quality and finish is excellent, and whatever small problems we’ve had (which any home would have) have been resolved. The after care has been prompt, the site manager has been fantastic, and the sales ladies are still wonderful when we get the joy of interacting with them. Would thoroughly recommend buying a William Davis property, don’t hesitate to part exchange either if it is an option-took the hassle out of selling!
Racheal · 7 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Racheal, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto the sales team. We hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotPrinces Place Radcliffe on Trent Nottinghamshire
In December my husband and I moved into our new home on the Princes Place site and we are thrilled with it. Marie and Carol in onsite sales were very helpful throughout the whole process. Also Phil Murray the Assistant Site Manager has been very helpful in getting any small issues dealt with both professionally and efficiently. Nothing has been too much trouble for him and we have always felt that he genuinely cares and wants us to be happy with our new home. We really appreciate that.
Linda · 7 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Linda, Thank you very much for taking the time to leave such a great review, we really appreciate it!Your comments will mean a lot to the team and we'll pass on this review to the entire team at Prince's Place. Wishing you all the best in your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotVery positive experience
We have recently moved into our new home at Princes Place Radcliffe on Trent and are extremely happy. The whole process of purchasing our new home was made stress free thanks to Marie and Carol who are the onsite sales team, We mainly dealt with Marie who is a credit to the Company as she represents the company in a very professional and efficient manner whilst also being very considerate with regard to the purchasers' wishes and needs. When Marie was not on site Carol was also very helpful. As with any newbuild property there were minor issues which were speedily dealt with. Having purchased newbuild properties before we have been very impressed with the quality of the kitchen and bathroom fittings. On purchasing other newbuild properties we have had to pay for garden fencing, alarm systems etc - all standard with William Davis. Even a doorbell has been fitted, The carpets and blinds package was a very welcome bonus, we would really recommend William Davis homes.
Alan · 7 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Alan, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your comments onto the sales team at Prince's Place. We hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotFantastic Experience
I purchased my property from the Wellington Place development in Market Harborough and I can’t fault them at all. From start to finish Suzy and Tracey were helpful and efficient in dealing with any questions I had. Very friendly and easy to deal with. I was always kept in the loop and not left guessing what stage the house build was at. I’ve recently moved into the property and I’m delighted with it. I would definitely recommend going with William Davis.
Jenny · 6 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Jenny, Thank you very much for taking the time to leave a review, we really appreciate it!We will pass your positive comments onto Suzy and Tracey and the rest of the Wellington Place team. We wish you all the best in your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotWilliam Davis Homes
William Davis Homes, Wellington Place Market Harborough - Outstanding build quality and customer service.As soon as we entered the house, we knew this was the house we wanted. The attention to detail was excellent, from the great room layout, to simple points like the Hive controllers, meant that we could move in, position our furniture and just relax.After our first-year anniversary we are still totally delighted with our decision to buy our home at Wellington Place. The excellent customer service continues, from our first sales contact to resolving any tiny snags right away.We have landscaped the garden, decorated some of the rooms and have never questioned our decision to buy a William Davis Home.Market Harborough itself, is a fantastic Market Town: we have enjoyed 12 of the many restaurants and visited 5 bars and cocktail houses. The Grand Union canal provides great towpath walks, into town and off to Foxton Locks. The local services are also superb, from the Leisure Centre, the Golf Course, the Medical Centre to the great choices of Supermarkets. Plus, London is less than 1 hour away by train.We would recommend William Davis Homes to all of our family and friends; we love our home.
Bill · 5 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Bill,Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto the team at Wellington Place. We hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotAmazing experience
From sale to move in was handled amazingly with all the support we needed.We have had experience with other new build providers and this is by far the best!Cannot fault the whole team for making it a comfortable move. With very little snags it is simple to just move in and live comfortably.We are very grateful.Thanks!
Daniel · 2 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Daniel,Thank you very much for taking the time to leave a review, we really appreciate it!We will share your positive comments with the wider sales team and we wish you the very best in your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotWe love our new home!
We absolutely love our new home at Princes Place in Radcliffe-on-Trent. After a bad experience with moving in to our previous new build property, we thought long and hard about whether another new build was a good idea but William Davis have completely changed our perspective! We had excellent customer service from Marie and Carol. They kept us informed at every opportunity with the sales process, which went on forever as our chain was broken on several occasions. We got a great feeling about William Davis since we visited site for the first time and we're so glad we made the decision to move here.The standard and quality of the build is outstanding and having everything included was a massive bonus for us! We paid thousands in extras when purchasing our old house with another builder, even to have turf in our garden but William Davis include all sorts of helpful extras, such as Hive heating and an outdoor tap for convenience. The excellent customer service continues after you move in and they genuinely care about putting the tiny snags right as soon as possible.We have already recommended to all of our friends and we love our home.Thank you WD! 😊
Becky · 2 February 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Becky, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto Marie and Carol. We hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotI love my new home at Wellington Place
I love my new build home at Wellington Place in Market Harborough. The sales consultants were great, helping me to find the perfect 3-bedroom home for me and my young family. The houses are very attractive, have lots of storage space and have designer appliances included. There’s really good local transport links and amenities too, with lots of local walks nearby.
Sarah · 26 January 2023 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Sarah,Thank you very much for taking the time to leave a review, we really appreciate it!We will pass your positive comments to the sales team at Wellington Place. We hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotShowhome visit. Good offers.
Visited showhome and was really impressed with quality of finish and knowledge of sales staff. Good offers which will make moving easier.
Will · 19 December 2022 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Will, Thank you for taking the time to leave a review, we really appreciate it!We're glad you had such a positive experience in our Sales Office and enjoyed the Show Homes.Kind regards,William Davis
★★★★★ 5/5
TrustpilotGreat customer service & show home experience
Visited their site called Lace Fields in Ruddington, Nottingham and had such a great experience with their sales advisors. Really knowledgeable and the show homes were so beautiful and such high quality. Got lots of information on the 4-bedroom homes we’re looking for and can’t wait for the next steps of selecting our plot next year when they’re released.
Hannah · 13 December 2022 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Hannah, Thank you for taking the time to leave a review, we really appreciate it!We will pass your positive comments to the sales team at Lace Fields.Kind regards,William Davis
★★★★★ 1/5
TrustpilotSold the dream but it was all rubbish.
We wouldn't recommend a house built by William Davis Homes. The sales pitch is all about using high end materials and appliances but the reality is far from what we were told. The walls are mainly studded and paper thin so useless for hanging items. The kitchen appliances don't wash things properly, especially on low heat settings so not so energy efficient as billed. Same for toilets which need a second flush to do the job. Considering that this is a new build the house is already very cold and damp so we're dreading when the colder days arrive. Overall very disappointed with what we've got for our money.
Jasmine · 29 November 2022 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Jasmine,We appreciate you taking the time to leave a review. We're sorry hear that you're unhappy with the build quality and some of the appliances within your home. If you can email us at trustpilot@williamdavis.co.uk with some additional information including details of your development, we will ensure this is fed back to the relevant team.Kind regards William Davis
★★★★★ 1/5
TrustpilotEconomical with materials and very economical with the truth
These homes are nothing like what we thought we were buying.We wish we had taken more notice of the numerous poor reviews as they were definitely right. Talking to neighbours on the development, many are having similar issues with shoddy standards and are very disappointed with their homes. Several are having drainage problems, water getting into their homes and some have already got damp problems.The construction of the houses is very poor, workmen are extremely rude and their workmanship is terrible.I expected some disruption living on a building site but the amount of mud, dust and noise is ridiculous.
Nicholas · 29 November 2022 · William Davis Homes Rugby
Agent replied · 17 June 2024
Hi Nicholas,Thank you for taking the time to leave a review. We're sorry hear that you're unhappy with the build quality and workmanship within your home. If you can email us at trustpilot@williamdavis.co.uk with some additional information including details of your development, we will ensure this is fed back to the relevant team.Kind regards William Davis
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