1/5
Admin is rude

Trusted Agent profile · Berkshire
★★★★★
481 reviews across 6 offices and 2 platforms
Whiteknights has six offices, in Reading, Earley, Lower Earley, Tilehurst, Woodley and Spencers Wood (Berkshire). Together they have 481 reviews on two platforms, rated 4.4 out of 5 overall.
453
Reviews on Google
All 6 offices
28
Reviews on Facebook
Business-wide
Whiteknights's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Admin is rude
5/5
Found a buyer immediately, good communication and friendly, knowledgeable service throughout the sales process
1/5
I'm afraid we didn't get on with this Letting agent, we've been letting our property for 15 years, but sadly didn't receive the service we expect from Whiteknights. To the extent that we lodged two official letters of complaint with them, but their response was unhelpful. To anyone else I would suggest using a letting agent that is ARLA registered.
5/5
As a first time buyer, all I had heard about buying a house was how stressful the whole experience could be. WhiteKnights made the process straightforward, stress free and I’d definitely recommend them to a friend.
5/5
I let a property from Whiteknights Lower Earley a year ago and Rob and Lynne were fantastic during the initial setting up and ongoing letting. I was well supported and the communication was first rate - a real credit to the business.
5/5
We recently brought a buy to let property from Whitenights and received exceptional service from start to finish from the entire team in the early/lower early branches. They were extremely helpful and professional at all times. I will definately use Whitenights again in the future and would highly recommend them to family and friends.
5/5
The team at Whiteknights were fantastic. Cindy and Tom ensured our sale and purchase sailed through. The process was seamless and hands down the least stressful move to date. Would highly recommend Whiteknights. Thank you team!
1/5
Admin is rude
1/5
Admin is rude
1/5
Admin is rude
5/5
I had the pleasure of meeting Tom Fisher on the sale of my property. What can I say Tom is simply excellent. Tom has in-depth knowledge of the market, genuinely puts his clients first, constantly updates you in a timely manner and offers a truly consultative approach. At times the sale of our property was challenging due to difficult and unrealistic buyers. Tom was able to offer us expert advice and guidance in order to maximise our property value. I can't thank Tom enough he has allowed us to get our dream house! I had experienced other estate agents when viewing other properties. And the quality is clear, Tom is professional hard-working and always true to his word. What you may find with others is that they are keen on the sale or hitting KPI's rather than meeting customer needs. Tom is simply amazing and I can't recommend him enough. If you are looking to sell your property or purchase a new one, look no further than Tom! I'd like to commend Tom on all of his hard work and what he did for us. I hope White Knights is taking care of you and recognising all of the hard work and personality you put in day to day. I wish you all the best Tom and hope we get a chance to use your services again!
4/5
Rating only, no written review.
5/5
I recently sold my house through the Woodley branch and can’t thank them enough for the level of service they provided. Tom and Gary went above and beyond to ensure every aspect of the process was as painless and straight forward as possible, often taking extra time to sort things out for me and keep me updated at every stage. Estate agents often,quite rightly, get a bad reputation but the Whiteknights Woodley team are a cut above the rest!
Hi Serena, thank you for the comments. We are pleased to hear that you had a good experience when selling with us. We will pass your comments over to the Woodley team.
5/5
I bought my first house with whiteknights. Very good experience stress free thanks to Martin and his team. English is not my first language but they explain me everything. I recommend WhiteKnights to any first time buyers. Thank you.
5/5
The Whiteknights Woodley team of Gary, John and Tom were fantastic. They all worked seamlessly together to provide a professional, knowledgeable and communicative service. Gary's valuation was highest out of the 3 agents I originally engaged, by a significant amount, but this was based on his clearly evident knowledge and experience of the area. I was delighted that him and the team got us 5 offers above this price (3 from 1st time buyers). Don't be fooled by sole "man in a box" agents as I would highly recommend having this strong team of 3 agents selling your house. If 1 or 2 are out doing viewings, it seems there will always be at least 1 of the team in the office managing communications, getting more viewings, taking offers, or just pushing things along. I realise now that it's not just about getting the sale, but an estate agent is also very helpful in getting to completion quickly. As the considerable amount of time the whole team spent on doing project management, pushing everyone involved along, and communicating updates back to me completely justifies the very reasonable fees. I rarely write reviews but I was so impressed by the professional service I got, I feel it only right to share my experience.
1/5
Rating only, no written review.
1/5
Very pathetic, unprofessional, abominable and atrocious service. Would give 0 stars if tehre was an option. They checked us for weeks and prolonged the hand over, but when the time came for them to keep up the end of their bargain they were ready to hand over a disheveled, begrimed and inhabitable house, with fungus on appliances and stains of urine on matresses and excrection all over the toilets. During the checking they reassured us that they would have the house professionally cleaned however they now refuse to clean the house and have wasted our time and money.
1/5
Terrible. Far more interested in sending me properties they're struggling to sell than the one I actually requested. I tried to arrange a viewing for a property and heard nothing back for days. They signed me up to their mailing list without my permission and spammed me with inappropriate properties that didn't what I was looking for. Tried to unsubscribe multiple times but I'm still getting spammed by them
5/5
Buying a property with WhiteKnights South Reading, could not have been any easier, David Teague and his team was extremely helpful. These guys knew everything on how to help a customer buy a property. I personally appreciate the effort David put into my case of completing the purchase of our house. I and my family personally recommend WhiteKnights and David including his team and i suggest everyone uses WhiteKnights for the best service out there.
1/5
Rating only, no written review.
1/5
Very pathetic, unprofessional, abominable and atrocious service. Would give 0 stars if tehre was an option. They checked us for weeks and prolonged the hand over, but when the time came for them to keep up the end of their bargain they were ready to hand over a disheveled, begrimed and inhabitable house, with fungus on appliances and stains of urine on matresses and excrection all over the toilets. During the checking they reassured us that they would have the house professionally cleaned however they now refuse to clean the house and have wasted our time and money.
1/5
Terrible. Far more interested in sending me properties they're struggling to sell than the one I actually requested. I tried to arrange a viewing for a property and heard nothing back for days. They signed me up to their mailing list without my permission and spammed me with inappropriate properties that didn't what I was looking for. Tried to unsubscribe multiple times but I'm still getting spammed by them
5/5
Buying a property with WhiteKnights South Reading, could not have been any easier, David Teague and his team was extremely helpful. These guys knew everything on how to help a customer buy a property. I personally appreciate the effort David put into my case of completing the purchase of our house. I and my family personally recommend WhiteKnights and David including his team and i suggest everyone uses WhiteKnights for the best service out there.
5/5
I bought my first house with whiteknights. Very good experience stress free thanks to Martin and his team. English is not my first language but they explain me everything. I recommend WhiteKnights to any first time buyers. Thank you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Whiteknights has 481 reviews across its six offices, rated 4.4 out of 5 overall: 453 on Google, 28 on Facebook. Company-wide Facebook reviews for Whiteknights are counted once, not once per office.
Reading has the most, with 158 reviews rated 4.4 out of 5, followed by Earley with 153.
The six Whiteknights offices, by town: