Trusted Agent profile · Berkshire

Whiteknights reviews in Reading, Earley, Lower Earley and 3 more

4.4

★★★★★ Great

481 reviews across 6 offices and 2 platforms

www.whiteknights.co.uk

Whiteknights has six offices, in Reading, Earley, Lower Earley, Tilehurst, Woodley and Spencers Wood (Berkshire). Together they have 481 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

453

Reviews on Google

All 6 offices

Facebook logo

4.3 / 5

28

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Whiteknights's six offices, most reviewed first. Each has its own page.

Latest reviews from every Whiteknights office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I bought my first house with whiteknights. Very good experience stress free thanks to Martin and his team. English is not my first language but they explain me everything. I recommend WhiteKnights to any first time buyers. Thank you.

Assis · 22 June 2017 · Whiteknights Lower Earley

1/5

Facebook

Very pathetic, unprofessional, abominable and atrocious service. They checked us for weeks and prolonged the hand over, but when the time came for them to keep up the end of their bargain they were ready to hand over a disheveled, begrimed and inhabitable house, with fungus on appliances and stains of urine on matresses and excrection all over the toilets. During the checking they reassured us that they would have the house professionally cleaned however they now refuse to clean the house and have wasted our time and money.

Ayesha · 31 March 2017 · Whiteknights Woodley

Agent replied

It is lower earley branch located next to ASDA. Btw we are still waiting this to be cleaned.

5/5

Google

Great service from start to finish, the team in Woodley managed every step of the process with confidence and kept us informed at all times. With other real estate agents trying to use their sharp tactics to under-mind the process, Whiteknights kept 100% focuses on delivering a great customer service and always acted with professionalism and and integrity. John, Gary and Tom worked as part of a team to ensure this all went to plan and having worked with John in the past, we were more than happy to use him again. I would highly recommend anyone who is looking to buy, sell or let to speak to Whiteknights, they know the local market very well and are passionate about giving a great service - reputation is everything and these guys are definitely on the top of my list.

Shane · 10 December 2016 · Whiteknights Woodley

5/5

Facebook

I have just sold my property though David & Adam at Buckland Road Branch. They was so helpful at all times. Kept me informed of every little change and excellent customer service. Would recommend them to anyone selling in the whiteknights area.

Wayne · 30 September 2016 · Whiteknights Woodley

Agent replied

Thank you for the comments, happy to hear you would recommend us. We will pass this to the South Reading branch.

5/5

Facebook

We sold our house through the Woodley branch and found the whole thing smooth and easy straight from the start - Tom could not do enough for us and made it stress free from start to finish! Great service and can't recommend highly enough!! Thanks Tom !!

Holly · 10 September 2016 · Whiteknights Woodley

Agent replied

Hi Holly, thank you for the positive review. We are pleased to hear that you had a good experience when selling with us. We will pass your comments to the Woodley branch.

5/5

Facebook

Many thanks for helping with a smooth and efficient property purchase, in a friendly manor. A particularly special thanks to Simon (Lower Earley) for placing a carbon monoxide alarm in the property and allowing me to check all was fine prior to exchange (29 yr old boiler without services or CO alarm, and I'm pregnant). Also special thanks to Cindy and Tasmin (Lower Earley) for helping us to chase solicitors and schedule several visits.

Bryony · 8 August 2016 · Whiteknights Reading

Agent replied

Hi Bryony, thanks for the review. We wish you good luck in your new home :)

5/5

Google

Following a great experience when buying our first home with Gary at WhiteKnights Woodley we contacted him to come and value the property once again so we could move to something bigger. He was very knowledgeable and made the entire process a breeze. There was then no pressure for us to proceed to market. Once we were ready to go ahead we meet with Tom another friendly knowledgeable agent who has taken away all the stress of this process and actually made it fun. He arrived at a time to suit us and took fantastic photos made some great suggestions on how to get the most out of the leaflet and the property write up, all of this attention to detail lead to a number of offers within a few hours, Tom really helped us make the right decision on which one to accept and how to proceed. Tom and I have stayed in contact while we looked for our new home, he helped us along the way really helpful and professional advice on all sorts of property’s (including ones from other agents). We have now successfully found a house that’s perfect for us and it would not have been possible without the help of the team at WhiteKnights especially Tom. I could not recommend WhiteKnights Woodley enough, a really friendly honest team that understand the importance of how much this impacts life and the importance of the finding the right home for our future.

Greg · 30 July 2016 · Whiteknights Woodley

5/5

Google

I am a first time buyer and have just purchased my home through Whiteknights in Woodley. From my first enquiry regarding this property I have dealt with Tom, who has ensured this transaction has run smoothly. Due to it being my first house I have asked many and varied questions and had to rely on Tom's help. I have found his professionalism throughout has been impeccable. I would not hesitate to recommend Whitekinghts in Woodley and Tom's services to anybody.

Caroline · 30 July 2016 · Whiteknights Woodley

5/5

Facebook

To Simon (and the whole team at WhiteKnights Lower Earley) - a legend! I will miss our little chats now the sale has gone through - but Spain beckons . . . Fiona Biddiscombe

Fiona · 8 July 2016 · Whiteknights Woodley

5/5

Facebook

We sold and purchased our property through Whitenights Woodley and John Bennett or JB as I like to call him was just excellent. Never had to chase the chap - always called or mailed with an update. Thanks JB - keep up the good work! JB is a great guy with a good sense of humour and was a pleasure dealing with him and WhiteKnights! The whole office is so helpful - Tom and Gary too so thanks!

Jodi · 9 May 2016 · Whiteknights Woodley

Agent replied

Hi Jodi, thank you for your review. We are happy to hear that you had a good experience with our Woodley office. We wish you all the best in your new home.

5/5

Facebook

Thank you so much for helping us find a new property. Special thanks to John Bennett from Woodley branch

Joshane · 29 April 2016 · Whiteknights Tilehurst

Agent replied

Hi Joshane Sagoo, thank you for the review. We are pleased to hear that you had a good experience with us. Good luck in your new property.

5/5

Facebook

We recently purchased our first buy-to-let through Whitenights Woodley branch and they were fantastic from start to finish. Thank you John for the outstanding customer service! Because of this we decided to use Whitenights Woodley branch to manage our rental and again we can’t fault them, thanks to Rob & Ross!

Julie · 6 April 2016 · Whiteknights Woodley

Agent replied

Hi Julie Wallis Macklin, thank you for the great comments. We look forward to managing your property and continuing with the outstanding customer service.

1/5

Facebook

Terrible communication! For me, the worst service provided by any Estate agents in Reading! Avoid.

Jeremy · 15 March 2016 · Whiteknights Tilehurst

Agent replied

Hi Jeremy Paul Edward Spencer, we are very sorry to hear this. Could you tell us what branch you have been dealing with? We would like to forward this to them and contact you directly. Thank you.

5/5

Facebook

I brought my house through Whiteknights and am extremely grateful to the Lower Earley team for all they did for me. Very friendly and helpful.

Lisa-Marie · 29 January 2016 · Whiteknights Woodley

Agent replied

Hi Lisa, thanks for the great feedback. We are happy to hear that you had a good experience with us. Do keep us in mind for any future property needs you may have.

5/5

Facebook

Delighted with the service we received from Whiteknights Woodley branch - thank you Gary

Sue · 18 December 2015 · Whiteknights Tilehurst

5/5

Facebook

Have just completed on the sale of our flat, Karl, Scott and Oliver from Whiteknights Earley provided amazing customer service.... Thank you!

Rachel · 9 October 2015 · Whiteknights Woodley

Agent replied

Hi Rachel Jones, thank you for the lovely comments. It was our pleasure, the team are really pleased that the sale is now completed.

5/5

Facebook

Whiteknights were wonderful from start to finish. They never gave up, giving it their all. Nothing was too much trouble, and they were very patient with us , bearing in mind we'd not moved house for 24 years! Thank you!

Tracey · 30 June 2015 · Whiteknights Woodley

Agent replied

Hi Tracey Saich, thank you for the great feedback - we were more than happy to help with your move.

5/5

Facebook

I have never had such great customer service! I would recommend Earley Whiteknights to anyone and I'm definitely going to use them again! A HUGE thank you to Ross, Georgina and Lynne for helping me, they really made the whole process easy and relaxing.

Charlotte · 21 April 2015 · Whiteknights Woodley

Agent replied

Charlottee Hollis Thank you for the great feedback - we will pass this to the Earley branch.

5/5

Facebook

I have an excellent experience with Estate Agencies having moved more than ten times in eight years. I have always rented through agencies and this last time was with WhiteKnights. My first experience with WhiteKnights was outstanding and I would recommend to anyone who has some concerns/doubts about estate agencies, whether you are planning to rent or buy, to contact WhiteKnights. Honesty and customer services are their strong points and this is what you need when you deal with an agency. You need to feel that they are here to help you and make your stay or buy as great as possible and WhiteKnigths have understood that perfectly. I have never felt supported and understood as well as I felt I was with WhiteKnights. With all the other estates agencies (more than 7 in total) that I have some experience with, I have always felt that I had to fight for a response or justify my queries. In my opinion WhiteKnights is a perfect example of what we, as future tenants or buyers would want from an estate agency. Thanks particularly to Lynne Phillips whose professionalism and efficiency is to be recognised. All the best to WhiteKnights. They deserve it.

Saminoelly · 24 March 2015 · Whiteknights Woodley

Agent replied

Thank you for the great feedback.

5/5

Facebook

I have recently rented a property through Whiteknights. They are a very friendly and approachable team. Quick to deal with any issues/queries. I would happily recommend them to anyone looking to rent a property.

Elizabeth · 19 March 2015 · Whiteknights Tilehurst

Agent replied

Thank you for the great feedback.

5/5

Facebook

Thank you very much White Knights, Lower Early Office Branch, Lynne, Robert and Ross.The new house that we rented is great and the entire process was smooth and everyone helped us!

Valentin · 27 February 2015 · Whiteknights Tilehurst

Agent replied

Valentin Carlogea Thank you for the great comments; we will pass this to the Lower Earley office. We hope you enjoy the house and please keep us in mind for any future property needs you may have.

5/5

Facebook

Rating only, no written review.

Gary · 13 January 2015 · Whiteknights Tilehurst

Agent replied

I have worked at Whiteknights for over 25 yrs and it's been a real pleasure helping thousands of clients move home. We set our standards so high and clients do seem to really appreciate it. Moving home can be tough at times and everyone needs a good estate agent on their side. If you want to move then we are all here for you.

5/5

Facebook

Having worked for White Knights as a first job, they really are a very honest and consultative estate agency. With all of the stories you hear about "crooks" in the estate agency game, i'm pleased to say that having worked for this business for 18 months, White Knights estate agents genuinely offer a true and honest appraisal of the market and value of your property. I have nothing associated with this firm, and haven't done so for the past 14 years, but felt the need to promote this business having dealt with several poor and un-honest estate agents in London. Welcome back to the old fashioned and honest way of doing business. Stuart Vines, London

Stuart · 9 January 2015 · Whiteknights Woodley

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Whiteknights

How many reviews does Whiteknights have?

Whiteknights has 481 reviews across its six offices, rated 4.4 out of 5 overall: 453 on Google, 28 on Facebook. Company-wide Facebook reviews for Whiteknights are counted once, not once per office.

Which Whiteknights office has the most reviews?

Reading has the most, with 158 reviews rated 4.4 out of 5, followed by Earley with 153.

Where are the Whiteknights offices?

The six Whiteknights offices, by town:

  • Earley: 183 Wokingham Road, Earley, Berkshire, RG6 1LT
  • Lower Earley: Unit 5 Chalfont Court, Lower Earley District Centre, Berkshire, RG6 5SY
  • Reading: 1 Buckland Road, Reading, Berkshire, RG2 7SP
  • Spencers Wood: Tankerton House, Spencers Wood, Berkshire, RG7 1AE
  • Tilehurst: 152 Park Lane, Tilehurst, Berkshire, RG31 4DU
  • Woodley: 134 Loddon Bridge Road, Woodley, Berkshire, RG5 4AB
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