Whiteknights reviews

★★★★★ 5/5

Google

James (and the rest of the team) at whiteknights sold our house twice, in a cumulative total of 5 days, and put up with my frequent requests for updates and pushing people for action. We had an incredibly stressful move (aren't they all), but Whiteknights were there to try and push things forward, and with one exception we're absolutely faultless. We were messed around by first time buyers that didn't put any money on account with their solicitors so there was zero progress for about 6 weeks. We thought things were going great, all of the activity on our onward purchase was complete, but no activity on the sale, and Whiteknights had not updated us of this - this is my only frustration. When those buyers pulled out, and we nearly lost our onward, James got 6 viewings arranged within 24 hours and 3 strong offers 24 hours after that! When James was on holiday during the process the case was handed over to Rob who stepped in and kept things moving with no fuss I hope to never have to move again, but if I do, I'll consider Whiteknights.

Matt · 13 November 2025

★★★★★ 5/5

Google

Whiteknights were great during our sale. They had someone lined up immediately and we sold our house for asking price before it even went on the Market. The sale itself took a long time but that was due to chain issues. When the going got rough, Rob was always contactable and professional and very understanding. The only downside is that they use a third party sales progressor and I found they added no value and I couldn't recommend them. However, this is no reflection on Rob or the team at this branch who were steller so it remains a 5 star for them.

Tammy` · 22 August 2025

★★★★★ 1/5

Google

We listed our house with WhiteKnights Estate Agents a year ago today, mainly because their fee was cheaper than everyone else and, conveniently, their valuation was higher too. Looking back, that probably should have been our first red flag… but naively, we were sucked in. What followed was pretty much a masterclass in what you don’t want from an estate agent. Communication ranged from poor to completely non-existent, we often felt like we were chasing them just to find out feedback from viewings and what was going on with our sale. Viewings were another highlight… mostly carried out by what seemed to be a temp who knew absolutely nothing about the house or even the local area. Unsurprisingly, this didn’t exactly inspire confidence in potential buyers. Combine that with an inflated asking price, and it’s fair to say interest was… underwhelming. Eventually, we were advised to drop the price quite considerably to “generate more interest.” After a few vague enquiries but nothing serious, and after all the effort of keeping a house show-home-ready with three young children, it all felt like a complete waste of time. In the end, we terminated our agreement and moved to a competent estate agent, who then sold our lovely home in just 4 days, and for more than the revised (and realistic) asking price. So yes, lesson learned: cheaper fees and inflated valuations aren’t always the win they seem. Based on our experience, I wouldn’t recommend WhiteKnights to anyone.

Hudson · 6 April 2026

★★★★★ 5/5

Google

Would highly reccomend Whiteknights. We made our purchase via them but would next time use them for sale also tbh. Especially Rob who was really friendly, great communication and really helped us get our sale and purchase through (when we had some issues). Always easy to reach and really put us at ease, which is appreciated at a stressful time! Thanks team.

Katie · 13 November 2025

★★★★★ 5/5

Google

James Underwood has been a fantastic agent, he's enthusiastic with every buyer that comes to my house. James has taken the diligence to completely understand my situation and has been transparent with me throughout the entire process. If you have a house to sell, I'd recommend you go with WhiteKnights.

Moustafa · 29 May 2025

★★★★★ 1/5

Google

Whiteknights failed to progress the sale of our property up until the last minute when it collapsed due to them not checking a basic fact such as the buyers giving their two-month notice to their landlord. The buyers pulled out on account of having to pay £887 extra on a half a million pound purchase to meet a completion date the whole chain had agreed to extend at the buyers request. Whiteknights did not check they had served their notice on time to meet the completion date, did not inform us they hadn't, they just informed us last minute when the sale ultimately collapsed. We're left to remarket the house now after 6 months in this process and to continue incurring costs, as well as breaking two separate chains. Still stunned by how utterly appalling Whiteknights have been.

Lorena · 23 May 2026

★★★★★ 1/5

Google

Overall very disappointed, didn't like James, didn't really listen to us did things his way. When he got a sniff of a buyer he stuck with them, we had complications with our buyer but he was reluctant to see other potential buyers. When we did get a buyer we seemed to do all the work heard very nothing from Whiteknights, we weren't even told James had left the company. Very little contact from Whiteknights throughout the entire process.

Aaron · 13 March 2026

★★★★★ 5/5

Google

Totally professional and sensitive in assisting with the sale of my elderly relatives property. A quick sale was required, advice and communication were excellent along with the introduction to other local service providers which was very helpful as I have no local knowledge. Thank you to all the Team at Whiteknights.

Steve · 13 October 2025

★★★★★ 5/5

Facebook

We recently sold our house through the Whiteknights Woodley branch and were very pleased with the service we received. Both Gary and Tom went over and above their roles to help us out and it was very much appreciated. Gary's knowledge of the local property market was excellent. In addition, as we do not live locally Gary checked the property on a regular basis to ensure the house was kept in good order prior to the sale (this was especially important as it was Dec/Jan and so we were concerned about the cold temperatures, burst pipes etc). Tom was our link to the buyers of our property, and he worked very hard to ensure that the sale kept moving. We were in a chain of 3 (us at the top, our buyers in the middle and FTB at the bottom). The FTBs wanted to delay completion to a time that suited them (but did not suit us). Tom worked with the buyers in the middle to agree a compromise which suited everyone (and saved us money in the process). I would highly recommend Whiteknights!

Robin · 22 January 2019

★★★★★ 5/5

Facebook

I recently sold my house through the Woodley branch and can’t thank them enough for the level of service they provided. Tom and Gary went above and beyond to ensure every aspect of the process was as painless and straight forward as possible, often taking extra time to sort things out for me and keep me updated at every stage. Estate agents often,quite rightly, get a bad reputation but the Whiteknights Woodley team are a cut above the rest!

Serena · 13 December 2017

★★★★★ 5/5

Google

Sale was quick, put on the market, and sold / exchanged in 12 weeks.

Ian · 13 March 2026

★★★★★ 5/5

Google

5 star service from Kim Tom's at White Knights, highly recommend her.The sale went through smoothly and easily and she updated us every second of the way.We felt in safe hands with her experience and knowledge in additon she is an excellent negotiator.

Georgina · 13 November 2025

★★★★★ 5/5

Google

The team at Whiteknights kept me informed throughout the process of selling my property. I received regular emails & phone calls. If I had a question I would always get a call back promptly. I am very happy with the service that was provided.

Jackie · 6 April 2026

★★★★★ 5/5

Google

Leading up to the purchase of our property in Woodley, Gary was very knowledgeable and professional and always finding time to answer my many questions. He was able to arrange an extra viewing for us prior to purchase, as I needed reassurance due to my disability before we were totally committed. Danielle kept us constantly updated with the progression of our purchase. We can't thank Whiteknights in Woodley enough for being so helpful.

Kathy · 22 August 2022

★★★★★ 5/5

Google

Whiteknights have been fantastic for me throughout dealing with them. They are responsive and friendly from the start and even after viewing a couple of properties went the extra distance to help us secure the house we wanted when we are just the buyer. Once we got a offer accepted on the property, they have helped moving things along throughout the process. A special thank you to Danielle and Gary who were fantastic.

Steve · 22 August 2022

★★★★★ 5/5

Facebook

We recently purchased our first buy-to-let through Whitenights Woodley branch and they were fantastic from start to finish. Thank you John for the outstanding customer service! Because of this we decided to use Whitenights Woodley branch to manage our rental and again we can’t fault them, thanks to Rob & Ross!

Julie · 6 April 2016

★★★★★ 5/5

Google

My wife and I had the pleasure of Tom Fisher from Whiteknights Woodley looking after the purchase of our new home. This was no small task, as due to complications on our side things it dragged on for quite a while. Tom was ever efficient at keeping us informed and fully aware of everything to do with our purchase. Before we decided upon the home we are now in, we viewed many other properties with other local agents and it was Tom's knowledge and awareness of the market that lead to us securing our new family home. Simply put, without him we'd have been lost. Everything went so smoothly and dealing with him was the easiest part of the whole process. A genuine and sincere thanks Tom and all the best for the future!

Reuben · 30 July 2018

★★★★★ 5/5

Google

I had the pleasure of meeting Tom Fisher on the sale of my property. What can I say Tom is simply excellent. Tom has in-depth knowledge of the market, genuinely puts his clients first, constantly updates you in a timely manner and offers a truly consultative approach. At times the sale of our property was challenging due to difficult and unrealistic buyers. Tom was able to offer us expert advice and guidance in order to maximise our property value. I can't thank Tom enough he has allowed us to get our dream house! I had experienced other estate agents when viewing other properties. And the quality is clear, Tom is professional hard-working and always true to his word. What you may find with others is that they are keen on the sale or hitting KPI's rather than meeting customer needs. Tom is simply amazing and I can't recommend him enough. If you are looking to sell your property or purchase a new one, look no further than Tom! I'd like to commend Tom on all of his hard work and what he did for us. I hope White Knights is taking care of you and recognising all of the hard work and personality you put in day to day. I wish you all the best Tom and hope we get a chance to use your services again!

Dan · 15 March 2018

★★★★★ 5/5

Google

The Whiteknights Woodley team of Gary, John and Tom were fantastic. They all worked seamlessly together to provide a professional, knowledgeable and communicative service. Gary's valuation was highest out of the 3 agents I originally engaged, by a significant amount, but this was based on his clearly evident knowledge and experience of the area. I was delighted that him and the team got us 5 offers above this price (3 from 1st time buyers). Don't be fooled by sole "man in a box" agents as I would highly recommend having this strong team of 3 agents selling your house. If 1 or 2 are out doing viewings, it seems there will always be at least 1 of the team in the office managing communications, getting more viewings, taking offers, or just pushing things along. I realise now that it's not just about getting the sale, but an estate agent is also very helpful in getting to completion quickly. As the considerable amount of time the whole team spent on doing project management, pushing everyone involved along, and communicating updates back to me completely justifies the very reasonable fees. I rarely write reviews but I was so impressed by the professional service I got, I feel it only right to share my experience.

Alastair · 30 July 2017

★★★★★ 5/5

Google

Great service from start to finish, the team in Woodley managed every step of the process with confidence and kept us informed at all times. With other real estate agents trying to use their sharp tactics to under-mind the process, Whiteknights kept 100% focuses on delivering a great customer service and always acted with professionalism and and integrity. John, Gary and Tom worked as part of a team to ensure this all went to plan and having worked with John in the past, we were more than happy to use him again. I would highly recommend anyone who is looking to buy, sell or let to speak to Whiteknights, they know the local market very well and are passionate about giving a great service - reputation is everything and these guys are definitely on the top of my list.

Shane · 10 December 2016

★★★★★ 5/5

Google

I am a first time buyer and have just purchased my home through Whiteknights in Woodley. From my first enquiry regarding this property I have dealt with Tom, who has ensured this transaction has run smoothly. Due to it being my first house I have asked many and varied questions and had to rely on Tom's help. I have found his professionalism throughout has been impeccable. I would not hesitate to recommend Whitekinghts in Woodley and Tom's services to anybody.

Caroline · 30 July 2016

★★★★★ 5/5

Google

Following a great experience when buying our first home with Gary at WhiteKnights Woodley we contacted him to come and value the property once again so we could move to something bigger. He was very knowledgeable and made the entire process a breeze. There was then no pressure for us to proceed to market. Once we were ready to go ahead we meet with Tom another friendly knowledgeable agent who has taken away all the stress of this process and actually made it fun. He arrived at a time to suit us and took fantastic photos made some great suggestions on how to get the most out of the leaflet and the property write up, all of this attention to detail lead to a number of offers within a few hours, Tom really helped us make the right decision on which one to accept and how to proceed. Tom and I have stayed in contact while we looked for our new home, he helped us along the way really helpful and professional advice on all sorts of property’s (including ones from other agents). We have now successfully found a house that’s perfect for us and it would not have been possible without the help of the team at WhiteKnights especially Tom. I could not recommend WhiteKnights Woodley enough, a really friendly honest team that understand the importance of how much this impacts life and the importance of the finding the right home for our future.

Greg · 30 July 2016

★★★★★ 5/5

Facebook

We sold our house through the Woodley branch and found the whole thing smooth and easy straight from the start - Tom could not do enough for us and made it stress free from start to finish! Great service and can't recommend highly enough!! Thanks Tom !!

Holly · 10 September 2016

★★★★★ 5/5

Google

From arranging a viewing to purchasing the property, Whiteknights Estate Agents have been superb. Very knowledgeable, quick to respond to queries thoughtfully and very accommodating when one of my kids struggled with the idea of moving homes by arranging additional viewings for us after our offer was accepted. A special mention to Gary Waite and Dani Hyatt-Roberts who are both great people to do business with.

Matthew · 22 August 2021