5/5
First class service, from the original phone call, emails and the visit for getting the house valued for probate. No issues what so ever.
Agent replied · 21 June 2024
Thanks Andy for your positive feedback, we wish the best for the future

Trusted Agent profile · Berkshire
★★★★★
481 reviews across 6 offices and 2 platforms
Whiteknights has six offices, in Reading, Earley, Lower Earley, Tilehurst, Woodley and Spencers Wood (Berkshire). Together they have 481 reviews on two platforms, rated 4.4 out of 5 overall.
453
Reviews on Google
All 6 offices
28
Reviews on Facebook
Business-wide
Whiteknights's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
First class service, from the original phone call, emails and the visit for getting the house valued for probate. No issues what so ever.
Thanks Andy for your positive feedback, we wish the best for the future
5/5
Bought my house with these guys in 2014, just sold my house through them (2021). A shoutout to Adam there for being really helpful with every step of the process, would definitely use again.
Thanks Daniel for the positive feedback, we wish you the best for the future and if there is anything else we can help with please don't hesitate to contact us
5/5
All the Team at WhiteKnights are so professional and helpful , nothing is too much trouble . Would thoroughly recommend if you are looking for property management services.
5/5
If I could give 10 stars I would !!! Adam and John have been brilliant.. for a team that are mainly working remotely they deserve every credit to them. Thank you for my smooth move.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Really great experience from Whitenights, they ensured my purchased progressed without any hitches and kept track of the whole process. Highly recommended.
Many thanks Karen, we hope to do business again soon.
5/5
Highly recommended - We have found WhiteKnights Reading friendly, competent and responsive during our sale, especially in light of the additional complications imposed during the pandemic.
Thanks Rob for your positive feedback, its much appreciated.
5/5
Some bumpy market conditions but good result in the end. Whiteknights gave good advice and a realistic picture of the market rather than overegging price possibilities, which surely helped us to a sale. Recommended.
5/5
Very happy with the service whiteknights have provided. They are highly professional. Daniella was very responsive dealing with queries and very helpful. Adam was great and helpful throughout. Thank you whiteknights.
thank you so much for your kind feedback
5/5
Scott took our property to the market and in no time at all we have received an offer and accepted it John carried the process through to completion I would have no hesitation at in recommending WhiteKnights
1/5
Thankfully I did not use this estate agent to sell my house! Trying to view a house with this estate agent is a pain, I understand that they want to ensure you are preceedable but when you have an agreement with the bank and they want you to speak with their mortgage advisor who does not ring you when they are supposed to. I feel sorry for their clients They are letting them down. Would strongly recommend giving them a wide berth.NegativeResponsiveness, Quality, Professionalism
Hi Jason, thanks for your comments, we always take these on board so we can better our service moving forward. If our advisors did not call when they said they would then we apologise for that, as for our clients they are all extremely happy that we financially qualify all viewings (as per the covid 19 government guidelines) so they can be fully assured that anybody visiting their home can afford it and not unnecessarily put them at risk of covid 19. We wish you the best of luck for any future house move you make.
5/5
Scott and Tom are very professional individuals. All my queries have been dealt with in a very professional manner. They have kept me informed throughout the purchase process. I strongly recommend Scott and Tom for their professionalism and I would not hesitate to recommend their services.PositiveResponsiveness, Quality, Professionalism
thanks very much Paul for your feedback, it was a pleasure dealing with you as a buyer.
5/5
Scott Marlin is extremely pleasant and professional! He really knows his stuff about the market and the area and I would highly recommend him (and the Whiteknights team) to all friends and family who want to buy or sell a house!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your kind review Renee, glad to be of service
5/5
Scott and whiteknights helped sell our house, not once but twice within the space of a few months after our buyer pulled out during covid. Each sale was within the space of a few weeks and they were extremely helpful throughout the process.
Thanks JOsh for your kind feedback, we hope you've settled in well to your new house
1/5
My experience has been negative with this estate agent, I made an offer by email for a property in Earley and sought an appointment to view the property or be provided with a virtual viewing link. A female member of staff rang my partner to say that she was unable to arrange a viewing as we were not under offer with our property. I found that quite astonishing and conclude that this lady must have a secret crystal ball to allow her to predict the future. We wont be going through them again.NegativeQuality
5/5
Absolute great experience for our first purchase with Scott and his team. The entire process felt very smooth due to the ongoing communication throughout with John which really helped guide us along the journey. We are extremely pleased and would definitely recommend them. Thanks again for everything!PositiveResponsiveness, Quality, Professionalism
Thanks Alex for your kind words and glad you were happy with the service and more importantly with your new home. Thanks Scott Marlin
5/5
Scott's care and attention when valuing the property then putting it on the market was brilliant and his valuation obviously spot on as the house was sold quickly. The legal process was a lengthy one for various reasons but the regular updates on progress by Tom was reassuring and very helpful. Communication all round was excellent. Thank you all.PositiveResponsiveness, Quality, Professionalism, Value
Hi Jan, thanks very much for your kind words and glad the sale went through in the end! Kind Regards Scott Marlin
5/5
Great team at WhiteKnights helped us find our dream home. They made the stressful process that bit easier for us - especially as first time buyers, they were really great at explaining the steps and keeping us informed along the way.PositiveResponsiveness, Professionalism
Thanks Beth for your positive feedback, we hope you are happy in your new home! Thanks Scott
5/5
If Google allowed i would leave 6 🌟 s. Massive thank you to John & Simon for selling our property. The service was impeccable, John was always on hand, pushing things along, kept me updated all the way, and went above and beyond any other estate agentI have previously used. . I honestly don't have a negative thing to say. Thank you Whiteknights for making this transaction as smooth as possible.PositiveQuality
5/5
Great service from Simon - got our property substantial interest and a worthwhile buyer within a small timeframe, especially considering that the previous estate agency failed miserably and wasted our time. Amazing sales progression service from John - kept us in the loop with any updates and helped push everything over the line even during the most challenging of times. Thank you very much, would highly recommend for any sales in Lower EarleyPositiveProfessionalism, Value
5/5
We have been thoroughly impressed with Whiteknights, in particular John Bennett who has looked after our purchase throughout the whole process. Both John at lower Earley and Gary in Woodley are professional, have experience and knowledge in getting our sale through smoothly. I’d highly recommend Whiteknights.PositiveProfessionalism
5/5
Having worked with Whiteknights for the purchase of our house 29 years ago they were the natural choice when it came to sell. Scot Marlin was able to accurately sum up the current local market conditions for our immediate area (Calcot) and provide a realistic market value for our property. From arranging professional photographs and marketing material, hosting an initial live virtual viewing via facebook, to the pre-vetting of potential viewers and arranging viewings, the time from start of marketing to receiving an offer was just under a month which helped us move quickly to secure the property we were looking for. Danielle and John in the dedicated sales progression team were always available to advise and help co-ordinate between our conveyancers and buyers to get through the stressful bumps that were thrown up along the way to a successful exchange and completion. I highly recommend Scott and the Whiteknights team.PositiveResponsiveness, Professionalism
Thanks Ian for your kind comments, we wish you the best of luck with your move
1/5
I had a very disappointing experience with Whiteknights Lower Earley (Simon Wilkinson) in trying to buy a property. He was very misleading. As a buyer I had to chase him everyday on my offer and would never receive a straight answer, and I kept on increasing my offer everyday and came to asking price where he said the offer is accepted. However for three days straight he made up excuses in trying to send me memo of sale while everything was complete from my end and there was something fishy going in the background. This behaviour is extremely unprofessional and I would advise everyone who is thinking to buy a property with Whiteknights to think twice about what kind of mental stress you are getting into.NegativeResponsiveness, Professionalism
5/5
I have dealt with Scott Marlin from Whiteknights on two purchases. Scott is very professional to deal with and supported to progress the sale on two difficult scenarios in a balanaced manner managing interest of all parties. I also do not have any hesitation in recommending Whiteknights for their serice on all aspects of Estate Agents. Rob Milne supported to find a suitable tenant swiftly
Hi Krishna, thank you very much for your positive feedback, its been a please dealing with you on both purchases, as you said not the most straightforward transactions but we all pulled together to make sure they went through. Hopefully we can deal with a third sale to you!
5/5
I cannot recommend Whiteknights enough! I have worked with many agents in the past and John Bennett is by far the best I have worked with. He made the transaction so smooth and kept me so updated and informed along the way. He is so pro-active in his approach to progressing the sale, unlike many other agents, and is clear in all his comms about what is the next step. If you have a sale with him you are in safe hands!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Whiteknights has 481 reviews across its six offices, rated 4.4 out of 5 overall: 453 on Google, 28 on Facebook. Company-wide Facebook reviews for Whiteknights are counted once, not once per office.
Reading has the most, with 158 reviews rated 4.4 out of 5, followed by Earley with 153.
The six Whiteknights offices, by town: