Newest first, from every platform, with the office each review is about. First names only.
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1/5
GoogleI had a very disappointing experience with Whiteknights Lower Earley (Simon Wilkinson) in trying to buy a property. He was very misleading. As a buyer I had to chase him everyday on my offer and would never receive a straight answer, and I kept on increasing my offer everyday and came to asking price where he said the offer is accepted.
However for three days straight he made up excuses in trying to send me memo of sale while everything was complete from my end and there was something fishy going in the background. This behaviour is extremely unprofessional and I would advise everyone who is thinking to buy a property with Whiteknights to think twice about what kind of mental stress you are getting into.NegativeResponsiveness, Professionalism
Maham ยท 21 June 2021 ยท Whiteknights Reading
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5/5
GoogleGreat service from Simon - got our property substantial interest and a worthwhile buyer within a small timeframe, especially considering that the previous estate agency failed miserably and wasted our time. Amazing sales progression service from John - kept us in the loop with any updates and helped push everything over the line even during the most challenging of times.
Thank you very much, would highly recommend for any sales in Lower EarleyPositiveProfessionalism, Value
Harvi ยท 21 June 2021 ยท Whiteknights Reading
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5/5
GoogleIf Google allowed i would leave 6 ๐ s. Massive thank you to John & Simon for selling our property. The service was impeccable, John was always on hand, pushing things along, kept me updated all the way, and went above and beyond any other estate agentI have previously used. . I honestly don't have a negative thing to say.
Thank you Whiteknights for making this transaction as smooth as possible.PositiveQuality
David ยท 21 June 2021 ยท Whiteknights Reading
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5/5
GoogleI've recently sold my house through Whiteknights and had a great experience from start to finish.
Big thank you to Scott and Danielle who have both been amazing and kept me updated throughout the sale.
I would highly recommend if you are thinking of selling your property.PositiveProfessionalism
Justine ยท 21 June 2021 ยท Whiteknights Reading
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5/5
GoogleWhiteknights did a brilliant job with the sale of my property. Where one of their local competitors had failed the previous year, they excelled and exceeded my expectations, and restored my faith in the the house sale process. I felt that this began with Scott Marlin's honest and considered valuation, and continued with the vetting of viewers, meaning only proceedable, serious purchasers came through the door.
The post-sales support from Tom Fisher was superb, he understood what I needed from the transaction and relayed this to the chain. I had total faith in his ability to steer the transaction through to completion, and his positive, responsive approach despite Covid19 delaying the process I never felt the outcome was in doubt.PositiveResponsiveness, Quality, Professionalism, Value
Gavin ยท 21 June 2021 ยท Whiteknights Reading
Agent replied ยท 20 June 2024
Thanks Gavin, hope you've settled well in your new home
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5/5
GoogleWhiteknights were fantastic throughout the whole sale process. My house sold for a good price in less than a week, and towards the end of the process when there might have been a bit of a delay, Whiteknights took control of the entire transaction and ensured that we completed before Christmas. Many thanks to Scott, Mark and all the team.PositiveResponsiveness, Quality, Professionalism, Value
Eleanor ยท 21 June 2021 ยท Whiteknights Reading
Agent replied ยท 20 June 2024
Thanks Eleanor for your positive feedback and hope you've settled in in your new area.
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5/5
GoogleWhiteknights have been great from start to finish. The viewing process was super professional and every interaction was very friendly.
After our offer was accepted we were passed to the lovely Danielle who ensured that we successfully got to exchange. She was great, lovely, and always there when we had questions or needed reassurance! She kept us informed at all turns and made us feel really valued.
Would definitely recommend Whiteknights!PositiveResponsiveness, Quality, Professionalism
Lorna ยท 21 June 2021 ยท Whiteknights Reading
Agent replied ยท 20 June 2024
Thanks Lorna for your positive feedback, we will make sure Danielle gets to see your kind comments, she is a hugely valued member of our great team here at Whiteknights.
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5/5
GoogleFantastic service from start to finish - a seamless experience regardless of who you speak to in the company. Estate agents have a thankless task, but Scott Marlin and team are incredibly helpful, well organised and knowledgeable. I had previously contacted Whiteknights as I was considering letting my property and they gave me invaluable and impartial advice as to my options - so it was a no brainer as to which agents to go with when I was selling. So much such that I've used the same agency for my purchase because of their fantastic service. Thank you WhiteknightsPositiveResponsiveness, Professionalism, Value
Zanele ยท 21 June 2021 ยท Whiteknights Reading
Agent replied ยท 20 June 2024
Many thanks Zanele for your kind review, we look forward to getting your purchase complete very soon.
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5/5
GoogleWhiteknights were fantastic with selling our house. We previously had it on the market with a different estate agent but we weren't getting any viewings as soon as we changed to Whiteknights we had an offer within a few weeks!
Scott and John were great, they were always quick at replying back to us and helped us in every way possible. I would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Jemma ยท 21 June 2021 ยท Whiteknights Reading
Agent replied ยท 20 June 2024
Thanks for your kind words Jemma and hope the new house is great!
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5/5
GoogleMy partner and I were lucky enough to have bought a property through Whiteknights. Their communication was outstanding, in particular Tom Fisher, who continuously kept us informed throughout the whole sales process and was extremely transparent, even when we had challenges during uncertain times. He also was very good at communicating with our sellers, building a strong level of trust and rapport. It was a pleasure dealing with someone so nice! The service Whiteknights gave us was exemplary and I have no hesitation in recommending them for their services. I am impressed with their professionalism and reputation.PositiveResponsiveness, Quality, Professionalism
Lindsay ยท 21 June 2021 ยท Whiteknights Reading
Agent replied ยท 20 June 2024
Hi Lindsay, thanks very much for your positive feedback, its great to know clients are happy with the service we provide. Best of luck in your lovely new home.
Thanks
Scott Marlin
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5/5
GoogleExcellent service. I finished my purchase hassle free.PositiveQuality
Amit ยท 21 June 2021 ยท Whiteknights Lower Earley
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5/5
GoogleProfessional and efficient in the sale of my property thanks especially go to Scott and TomPositiveProfessionalism
Kevin ยท 21 June 2021 ยท Whiteknights Lower Earley
Agent replied ยท 20 June 2024
thanks very much Kevin for your kind ords and best of luck for the future
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5/5
GoogleKnew the current market well.
Acted professional at all times.
Like the teamwork across the different departments.PositiveProfessionalism
Julie ยท 21 June 2021 ยท Whiteknights Lower Earley
Agent replied ยท 20 June 2024
Thanks Julie for the positive feedback.
Kind Regards
Scott Marlin
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5/5
GoogleThe entire WhiteKnights team have been amazing in helping this whole process to run smoothly.would reccomend them to everyone.PositiveResponsiveness, Professionalism
Ionut ยท 21 June 2021 ยท Whiteknights Lower Earley
Agent replied ยท 20 June 2024
many thanks for your very kind feedback and glad you have settled in to your new home!
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5/5
GoogleGreat service from Whiteknights, in particular a huge thanks to John for being so helpful throughout the process.PositiveResponsiveness, Professionalism
Arabella ยท 21 June 2021 ยท Whiteknights Lower Earley
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5/5
GoogleGreat service from John and Simon with regards to the sale of our property. Would highly recommend.PositiveResponsiveness
Julia ยท 21 June 2021 ยท Whiteknights Lower Earley
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5/5
GoogleHighly recommended as both a buyer and vendor - John in particular was extremely helpful in resolving a purchase.PositiveResponsiveness, Professionalism
Philippa ยท 21 June 2021 ยท Whiteknights Lower Earley
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5/5
GoogleIf I could give 10 stars I would !!! Adam and John have been brilliant.. for a team that are mainly working remotely they deserve every credit to them. Thank you for my smooth move.PositiveResponsiveness, Quality, Professionalism, Value
Mandy ยท 21 June 2021 ยท Whiteknights Lower Earley
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1/5
GoogleThankfully I did not use this estate agent to sell my house! Trying to view a house with this estate agent is a pain, I understand that they want to ensure you are preceedable but when you have an agreement with the bank and they want you to speak with their mortgage advisor who does not ring you when they are supposed to. I feel sorry for their clients They are letting them down. Would strongly recommend giving them a wide berth.NegativeResponsiveness, Quality, Professionalism
Jason ยท 21 June 2021 ยท Whiteknights Lower Earley
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5/5
GoogleScott Marlin is extremely pleasant and professional! He really knows his stuff about the market and the area and I would highly recommend him (and the Whiteknights team) to all friends and family who want to buy or sell a house!PositiveResponsiveness, Quality, Professionalism, Value
Renee ยท 21 June 2021 ยท Whiteknights Lower Earley
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5/5
GoogleScott and Tom are very professional individuals. All my queries have been dealt with in a very professional manner. They have kept me informed throughout the purchase process. I strongly recommend Scott and Tom for their professionalism and I would not hesitate to recommend their services.PositiveResponsiveness, Quality, Professionalism
P ยท 21 June 2021 ยท Whiteknights Lower Earley
Agent replied ยท 20 June 2024
thanks very much Paul for your feedback, it was a pleasure dealing with you as a buyer.
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5/5
GoogleGreat team at WhiteKnights helped us find our dream home. They made the stressful process that bit easier for us - especially as first time buyers, they were really great at explaining the steps and keeping us informed along the way.PositiveResponsiveness, Professionalism
Beth ยท 21 June 2021 ยท Whiteknights Lower Earley
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1/5
GoogleMy experience has been negative with this estate agent, I made an offer by email for a property in Earley and sought an appointment to view the property or be provided with a virtual viewing link.
A female member of staff rang my partner to say that she was unable to arrange a viewing as we were not under offer with our property. I found that quite astonishing and conclude that this lady must have a secret crystal ball to allow her to predict the future. We wont be going through them again.NegativeQuality
Doreen ยท 21 June 2021 ยท Whiteknights Lower Earley
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5/5
GoogleScott's care and attention when valuing the property then putting it on the market was brilliant and his valuation obviously spot on as the house was sold quickly. The legal process was a lengthy one for various reasons but the regular updates on progress by Tom was reassuring and very helpful. Communication all round was excellent. Thank you all.PositiveResponsiveness, Quality, Professionalism, Value
Janice ยท 21 June 2021 ยท Whiteknights Lower Earley
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