Trusted Agent profile
★★★★★
651 reviews across 4 offices and 4 platforms
White & Sons has four offices, in Reigate and Banstead, Oxted, Leatherhead and Dorking. Together they have 651 reviews on four platforms, rated 4.8 out of 5 overall.
325
Reviews on Google
All 4 offices
47
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 4 offices
275
Reviews on Trustpilot
Business-wide
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White & Sons's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for White & Sons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotProactive and good communication
Communication and chasing from Rebecca Thomas was consistent, persistent and proactive throughout the entire sale, despite a long process.
So pleased you found Rebecca to be so proactive and a good communicator. Thank you for taking the time to leave a review.
5/5
GoogleWe have now used White & Sons twice, and both times have been absolutely flawless. Freya was professional, quick and very responsive. She made finding a rental home for our growing family such a smooth and easy to navigate process. We would 100% recommend using White and Sons.
We are delighted that on both occasions the service was flawless. Thank you for taking the time to share your experience, we really appreciate you doing this. Reading your incredibly kind words has made Freya's day - thank you.
4/5
GoogleJordan was very well informed regarding the property we viewed and was also able to confidently answer any questions we had. It was so refreshing to have an agent who was friendly, highly professional and prepared.
Thank you for taking the time to leave a review. We are so pleased you found Jordan to be so refreshing. Thank you.
5/5
GoogleLoraine was absolutely excellent and kept us informed the whole way through our selling process. No query was too much for her to answer. We could not have asked for a more professional but friendly and approachable person to have been dealing with a daunting experience. Extremely pleased with the service we were provided with.
We are delighted that you were so pleased with the service you were provided. Thank you for taking the time to leave a review, this really does mean an awful lot to the team. We are so pleased Loraine was there to help you through the process. Thank you.
4/5
GoogleWe bought and sold with whites and managed to secure a sale within 10 days of going on the market. Our purchase was secured within a day of viewing the property and Rebecca was fantastic at the viewing. Throughout the process she was also great at keeping us up to date with developments. Our chain was by no means straightforward or smooth but it was managed really well and we couldn't be happier in our new home. Joe and katy
We are delighted that we helped manage your chain through to successful completion. It's wonderful to hear how happy you are in your new home. Thank you for taking the time to share your experience, this means the world to the team.
5/5
GoogleWhite & Sons provided me with a professional service throughout my flat sale, guiding me all the way from the initial listing to completion. All of the agents were very friendly, enthusiastic and respectful of my space whilst showing the property. Rebecca kept me regularly updated on the progress of my sale, and helped to keep all parties connected and on the same page. Rebecca and everyone else at White & Sons supported me at every stage and addressed all of my queries and concerns. I would sell my property through them again.
We are delighted that you were so happy with the service and felt so supported. Thank you for choosing White & Sons to help you with your sale, we are over the moon that you would use us again. Thank you for taking the time to share your experience.
5/5
GoogleThank you so much to Rebecca, Andrew and the rest of the team at White and Sons for helping to sell our house. Due to market and political instability it wasn’t a quick process but throughout you stuck with us, got people through the door, came up with fresh ideas, offered guidance and support whenever it was needed. Each time we’ve spoken to anyone in the team they have been incredibly knowledgeable, courteous, supportive and professional. Communication has been clear and concise and we valued partnering with you to help us move on. Would highly recommend.
Thank you for taking the time to leave such a wonderful review. We are so pleased we were able to get you across the finish line and delighted that you would recommend our services. Thank you once again for placing your trust in us to help.
5/5
GoogleWhat a great experience working with Jago Benham. Really professional and always willing to go the extra mile.
5/5
GoogleRecently had a viewing for a property arranged by Jack of the Leatherhead office. I was difficult to contact due to my work schedule but Jack was persistent without being pushy and understanding. As someone selling my house that is what I would want my estate agent to be doing! At the property I was met by Hannah who I was told was new to the team but wouldn't have known this unless told. She was informative and helpful, after the viewing she asked me for my feedback again in a polite low pressure way. All in all very helpful and well recommended!
What a wonderful way for Hannah to start her journey with our Leatherhead team - thank you! We are delighted that your property viewing went so well, please do let us know if we can be of any further assistant. In the meantime, we really appreciate you taking the time to share your experience.
5/5
GoogleExcellent. In these days of 'free' estate agents (where you have to do all the work and know all the tricks yourself), the more traditional form looks on paper to be stupidly expensive. However, it *is* worth it to avoid all the pitfalls of a difficult sale/purchase chain. Cedric (and Jack) at Whites were excellent in many ways and I would highly recommend them. It still took months (due to circumstances beyond their control further down the chain), but at least we didn't have to do it all ourselves - and they kept pushing until it was done.
Thank you for taking the time to leave such a detailed review. We are delighted that you appreciate the value the more traditional agent provides. So pleased we were able to get your sale across the line for you. Thank you for choosing White & Sons to help.
4/5
TrustpilotReview for Jordon Yates
My partner and I worked with Jordon on finding. A property. Unfortunately, he didn’t find us one but, we had a fantastic experience with him. Jordon was always available to do last minute viewings for us and was very flexible on timings given that we both work in London during the week. The houses were always well presented and Jordon had really done his research to show us round. Thank you very much Jordon!
We are so pleased your experience with Jordan was such a positive one. We wish you all the very best with your property search. If we can help at all, we would be delighted to do so.
5/5
FacebookWhite & Sons dealt with the refurbishment and re-letting of my property. It was a first class service from start to completion.
5/5
TrustpilotWhite &Sons were very helpful and…
White &Sons were very helpful and efficient throughout the whole process. Freya was very friendly and supportive, making sure everything went smoothly. Would really recommend them.
So pleased you found us so helpful and efficient. We are so pleased that everything went so smoothly. Thank you for taking the time to leave a review.
1/5
TrustpilotNon-communication
The sale of our farm fell through a week before Christmas and I was given the news by my solicitor. The buyer's solicitor said that they had already informed our agent, White and Sons, Leatherhead some days previously. I had not been contacted by the agency. I phoned their office and was told that the person dealing with the sale was away until after Christmas and someone at the office would get back to me shortly. No-one from White and Sons contacted me with any explanation or update, despite several subsequent phones calls. After a week of this, just prior to Christmas and in total frustration, I emailed them to terminate our contract due to non-communication. As of 19th January, I have received no response at all, even to acknowledge termination of our contract. Quite extraordinary behaviour and very poor business model, not to mention rude and disrespectful. So, no, could not recommend this agency.
We are obviously disappointed that the conclusion to our partnership resulted in your dissatisfaction with the service you received. It is unfortunate, and sometimes outside of our control, when a buyer decides to withdraw their offer once negotiations become protracted. We thank you for sharing your feedback. We will certainly review the handling of your sale. We pride ourselves on delivering the highest level of customer service and feel disappointed that you didn’t experience this, as so many of our customers have. We wish you all the very best on your property journey.
5/5
TrustpilotPatient but proactive team
Moving home is ranked as one of the most stressful life events for a reason and, whilst superficially simple, mine ended up being particularly complicated. Buying my new home dragged on for almost ten months for a number of different and unanticipated reasons. My weekly visits to see Rebecca and the rest of the team always managed to be light hearted but professional. She managed to hold together a fragile chain even when things got very sticky with just her own charm and my promise of Haribo. I am delighted with my new home and also the service that White and Sons gave me.
We are so pleased you are delighted with your new home. Rebecca was over the moon to read your kind words, thank you. We really appreciate you taking the time to share your experience.
5/5
GoogleGreat people
Thank you for taking the time to leave a review - much appreciated.
5/5
GoogleAbsolutely perfect customer service extremely helpful and so polite I highly recommend it especially Freya thanks for everything guys
Thank you so much, that is incredibly kind of you to say. We really appreciate you taking the time to leave a review.
5/5
GoogleI cannot recommend the team highly enough. I'm based overseas and they assisted me with a complex move with a great result. At every stage I was kept informed and received professional, proactive - and caring - support. The whole team went above and beyond, even getting on the phone/email late in the evening and weekends to accommodate my time zone. I couldn't have done it without them.
Thank you for taking the time to leave a review, we really appreciate it. We are delighted that we were able to help you with your move and that you were so pleased with the service. Thank you for choosing White & Sons.
5/5
FacebookWould definitely recommend James and his friendly team. They sold our five bed property in Horley (Massetts Road). Always really helpful and available for advice, remained professional and consistent from the first meeting to successful exchange. Exceeded our expectations. Thank you very much for everything!
Thank you for the recommendation, we really appreciate you taking the time to do this. We are delighted that we were able to help get your house sold and over the moon that we exceeded your expectations. Thank you for choosing White & Sons to help with your move.
5/5
GoogleThe Sales team at Reigate have been exemplary in marketing our property and finding a buyer for whom it is an ideal home. We really appreciated the frequent updates during the process and the liaison in terms of conveyancing making for a smooth transaction. All the staff involved were highly professional, friendly and efficient in all dealings. I would have no hesitation in recommending for expert knowledge and experience of property sales in their area.
Thank you for taking the time to leave such a wonderful review. Thank you for choosing White & Sons to help with the sale of your home. We are delighted to hear you were so happy with the service.
4/5
GoogleGood service, always there on the phone when needed. Thank you for all your help.
Thank you for taking the time to leave a review, this is very much appreciated.
5/5
GoogleMy experience with White & Sons was absolutely fantastic from start to finish. Andrew Rebecca and Sue are true professionals and I cannot recommend this agent highly enough to both purchase from and sell through.
We are so pleased that your experience with the team was so positive. Your recommendation is the only validation we need to know we are doing the best for our clients. Thank you for taking the time to leave such a wonderful review.
5/5
GoogleVery friendly, attentive staff. Always willing to help. Quick to return calls and kept us informed all the way.
Thank you for leaving a review. The team really appreciates you taking the time to do this. We are so pleased you are happy with the service.
5/5
GoogleAlthough we decided not to market our property after all, Cedric was the best estate agent out of the three we had to value our property. He was very professional, knowledgeable, and always available to answer my questions. I would not hesitate to recommend them to my friends and family.
Thank you so much for taking the time to leave such a wonderful review. If you ever change your mind, we would be delighted to help again. Thank you for the recommendation.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Reigate and Banstead has the most, with 426 reviews rated 4.8 out of 5, followed by Oxted with 415.
The four White & Sons offices, by town:
Yes. In The Trusted Agent 2026 awards: White & Sons, Tandridge won Trusted Agent.
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