Trusted Agent profile
★★★★★
651 reviews across 4 offices and 4 platforms
White & Sons has four offices, in Reigate and Banstead, Oxted, Leatherhead and Dorking. Together they have 651 reviews on four platforms, rated 4.8 out of 5 overall.
325
Reviews on Google
All 4 offices
47
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 4 offices
275
Reviews on Trustpilot
Business-wide
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White & Sons's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for White & Sons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotVery helpful
I made a somewhat nonstandard enquiry and called the Dorking branch for a piece of information. They were extremely helpful and pleasant on the phone. Thank you.
Thank you for taking the time to leave a review. We've been in Dorking since 1817, we pride ourselves on answering "non-standard" questions. Pleased we could help.
5/5
TrustpilotFreya was brilliant and helped every…
Freya was brilliant and helped every step of the way. Thank you!
Thank you so much for sharing your experience. Your very kind words have really made Freya's day.
5/5
TrustpilotHighly professional and instrumental to…
Highly professional and instrumental to getting the transaction over the line! Thanks James for all your help.
Really pleased James was on hand to get your transaction over the line. Thank you for taking the time to leave a review, we really appreciate it.
5/5
TrustpilotWent the extra mile to get the sale…
Went the extra mile to get the sale over the line.
We'll pull out all the stops to get you across that finish line! Thank you for taking the time to leave a review, this is much appreciated.
5/5
GoogleJust to say Freya did a great job sorting out the tenancy for the flat. She was very responsive to my questions and always up to speed on progress.
Freya was over the moon to read your glowing appraisal, thank you. We really appreciate you taking the time to leave a review.
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a 5 star rating. This is very much appreciated by the team.
5/5
TrustpilotGreat Experience
The team at White & Sons are excellent. They knew the property well, were responsive, helpful and not pushy. Lovely team to deal with.
We are so pleased you found team White & Sons to be excellent. Thank you for taking the time to review your experience, much appreciated.
5/5
TrustpilotChoose White and Sons!!
We have recently sold our property and from start to finish the whole team have been great. We have personally liaised with Cedric, Jago and Jack with our sale. Cedric valued our property and was really professional and helped us feel supported with our decisions. The team have helped and answered every question we have had. They have been efficient in answering enquiries and giving us updates as and when needed. We couldn't fault the team, they were all great!
Thank you for taking the time to leave a review, this is very much appreciated. We are delighted that you were so happy with the service, thank you for choosing us.
5/5
TrustpilotI had a very good experience
I had a very good experience, although the whole process was incredibly stressful (which wasn't down to White & Sons), Rebecca and the team were always very helpful and responsive. We were first time buyers, so the support they gave us throughout was amazing.
We are so pleased that dealing with us helped to make a stressful situation that bit better. We are delighted that we could make buying your first home a good experience.
5/5
GoogleExcellent experience using W&S, professional and courteous service. Great communication and would recommend them without doubt.
Thank you for taking the time to leave a review, we really appreciate it. We are delighted that you would recommend our service. Thank you once again.
5/5
TrustpilotWhite & Sons have been professional and…
White & Sons have been professional and attentive throughout our sale. Every member of staff has been friendly and approachable and nothing was too much trouble. I would not hesitate to use their services again. Thank you to the whole team at Reigate for a successful sale.
Thank you for taking the time to share your experience. We are so pleased that you would recommend our services; this for us is the validation needed to know that we are providing our clients with great customer service. Thank you for choosing White & Sons to sell your home.
5/5
TrustpilotA big thank you to White & Sons Horley
A big thank you to James, Steph, Lucy and Charles for helping us sell our house with such ease. From the first meeting with James, we knew we are in good hands - a very professional and reliable team. They took all the stress away and handled every single issue with attention and care. Couldn't have asked for more. I wish White & Sons Horley great success. It was pleasure doing business with you.
5/5
TrustpilotThe Leatherhead office staff were…
The Leatherhead office staff were extremely pleasant and very helpful.
Thank you for taking the time to leave a review, this is very much appreciated. We are delighted that you rate our Leatherhead office so highly. Thank you.
5/5
TrustpilotI’m so grateful to the whole team
I honestly can’t thank the team at White & Sons in Dorking enough for all their help and support. From start to finish, they made the whole process so much easier than I ever expected. Everyone I dealt with was friendly, professional, and genuinely cared about making things go smoothly.
Thank you for taking the time to leave such a wonderfully detailed review, this really does mean the world to the team. We are so pleased we made this process easier for you, it's what we're here for. We are very grateful for your recommendation - thank you.
5/5
TrustpilotThank you Cedric and Jago and Jack for…
Thank you Cedric and Jago and Jack for all of your help and support with our purchase. You have been truly responsive and helpful at every step. Highly recommend!
1/5
GoogleI was in the process of purchasing a flat in Wansbeck House, Apley Road; 6 months in I find out the property management has no sink fund and expensive works planned on the building which meant I could no longer afford the purchase. The owner, Steve Jenns conveniently failed to mention this at the start of the process and the estate agent (White and Sone) claimed they didn't know about this either. I incurred legal costs during the process so came worse off than when I stared. At one point the estate agent, Ed Macfarlane tried to pressure me to complete, saying the owner was getting impatient and was wondering why things were taking so long. When the owner is the one who withheld critical information from me, leading to me having to walk away when I was belatedly informed of the situation with the building. Unprofessional and dishonest behaviour on the part of both the owner and estate agent. Will not be hing white and sons again.
We are obviously disappointed that your experience with us wasn’t a more positive one. Fortunately, the legal process, whilst slow, is there to keep you informed as proceedings progress. This allows all parties to take appropriate action when information previously unknown comes to light. We are sorry that your purchase had to be aborted and wish you all the very best with any future transactions.
5/5
TrustpilotThey were not our agency but when we…
They were not our agency but when we needed help from them about the process, they were always very helpful
Thank you for taking the time to leave a review, this is very much appreciated. We are here to help, regardless of who you've appointed.
5/5
TrustpilotKieran was excellent
The whole team were super. Kieran was our principle contact and was genuinely excellent at communicating and at times helping to cajole the process towards completion.
We are delighted to hear that you found the whole team to be super. Thank you for choosing White & Sons to help and for taking the time to leave a review. This really means the world to us.
5/5
GoogleFirst class service organising new tenants for my let. Thank you Freya
Thank you for taking the time to leave a review. We really appreciate you doing this. Delighted to hear you found our service to be "first class", we strive to deliver outstanding customer service, always. Thank you for choosing White & Sons to help with your lettings needs.
5/5
GoogleWe were very impressed by White and Sons from the outset and we have had excellent service. When we were first considering selling, Jordan was extremely knowledgeable about both the property market and the local area and gave us good advice. The whole team has been proactive, efficient and friendly. We have to particularly thank the amazing Loraine who has supported us up to exchange and who really went beyond the call of duty to get things done.
Thank you for taking the time to leave a review, this really does mean an awful lot to the the team. We are delighted that we impressed from the outset and pleased that our knowledge and advice were helpful. Loraine is rather amazing! Thank you for choosing White & Sons to help with your sale.
5/5
GoogleExcellent service from start to finish. Selling my late parents home was made easy. In particular, Jordan & Loraine were fantastic & extremely professional.
Thank you so much for leaving a review, this really does mean the world to the team. We are so pleased that we were able to make the sale easier for you. Thank you for choosing White & Sons.
5/5
GoogleWhilst the moving process has had hiccups and been stressful, Ed at White and Sons has done all he can to make the process easier and his communication has been great! Would definitely recommend.
As you say, sometimes moving can be stressful but we are really pleased to hear that Ed made the process easier for you. Thank you for taking the time to leave a review, this is very much appreciated.
5/5
GoogleEd, Cédric, Andrew & the entire team at W&S were excellent! Throughout the entire process, they were really on our side, gave us honest & good advice and helped us get our sale over the line. I couldn't recommend them enough - professional, dependable, efficient, fair & great at what they do.
Really appreciate you taking the time to leave a review, thank you very much. Knowing that you would recommends us to friends and family is the only validation we need to know we are doing right by our clients. Thank you once again.
5/5
GoogleThe team at White & Sons were so helpful and considerate throughout our whole purchase. Ed in particular was amazing and ensured we were kept up to date from the beginning right up until completion. Thank you so much!
Thank you so much for sharing your experience, we really appreciate you taking the time to do this. We are so pleased your purchase went well and that we were here to help. Thank you once again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Reigate and Banstead has the most, with 426 reviews rated 4.8 out of 5, followed by Oxted with 415.
The four White & Sons offices, by town:
Yes. In The Trusted Agent 2026 awards: White & Sons, Tandridge won Trusted Agent.
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