Trusted Agent profile Β· Somerset and Bristol

Westcoast Properties reviews in Burnham On Sea, Nailsea, Portishead and 1 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

564 reviews across 4 offices and 2 platforms

www.westcoast-properties.co.uk

Westcoast Properties has four offices, in Burnham On Sea, Nailsea, Portishead and Weston Super Mare (Somerset and Bristol). Together they have 564 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

541

Reviews on Google

All 4 offices

Facebook logo

4.8 / 5

23

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Westcoast Properties's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Westcoast Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Westcoast Properties office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have been renting a property with Westcoast Properties in Portishead and I would highly recommend. Any problems we have encountered throughout the rental tenancy, have been resolved effectively and efficiently by the team. A special thank you to Kelly Dachtler from the Property Management Team who is a credit to your company. Kelly is friendly, professional and has been extremely helpful in resolving any issues raised and communicated well throughout our tenancy.

Ben Β· 20 March 2023 Β· Westcoast Properties Portishead

Agent replied

Thank you Ben for your fantastic review, it is very much appreciated. Kelly is over the moon !

5/5

Google

I would highly recommend Westcoast if you are looking to sell or let your property. All the staff (especially the lovely Mollie) are professional, efficient and friendly....nothing is too much trouble. Having a point of contact once you have sold your property is a god send and Linda is extremely good and returns calls/email promptly.

Tracey Β· 20 March 2023 Β· Westcoast Properties Portishead

Agent replied Β· 24 June 2023

Hi Tracey Many thanks for your excellent review and recommendation, it is much appreciated. Kind regards Nick Webber - Director

4/5

Google

Very helpful staff.

Alan Β· 20 March 2023 Β· Westcoast Properties Portishead

Agent replied

Hi Alan, Thank you for your review, much appreciated. Kind regards Nick Webber - director

1/5

Google

No urgency or professional decency. Constantly met with "someone will call you back".

Matthew Β· 20 March 2023 Β· Westcoast Properties Portishead

Agent replied

Hi Matthew I'm sorry to read of your experience, I am hoping that you have now spoken to one of our representatives, however, if not, please let me know. It's a shame you felt the need to leave a review due to the lack of contact and for this, I apologies. Kind regards Nick Webber - Director

1/5

Google

I viewed a house over 2 weeks ago. I was promised by the estate agent that they would let me know by the end of the day. Over two weeks later, despite me chasing and asking for updates on numerous occasions, I have heard nothing. Every time I called, they promised that someone would call me back and yet no one ever did, not one single call back. Really disappointing and unprofessional service.

K Β· 20 March 2023 Β· Westcoast Properties Portishead

Agent replied

Hi, I'm sorry to read your review, this is disappointing and I sincerely apologise for the lack of communication on our side. Could you let me know what property you viewed, the day and time, please as I cannot find a record of your name on our system. I will then look into the matter and come back to you further. If you'd prefer to e-mail me directly, please feel free to do so at nicholas@westcoastproperties.uk.com Kind regards Nicholas Webber - Director

5/5

Google

I can’t thank Mollie enough for all of her hard work helping me to sell my beloved flat. She was extremely personable, listened to my requests and was very professional. Also thanks to Linda who looked after the sale after offer, making it a smooth stress free process. Thanks again and I would highly recommend Westcost Properties πŸ‘ŒπŸ» …

Jessica Β· 20 March 2023 Β· Westcoast Properties Portishead

Agent replied

Hi Jessica Thank you for your excellent review and recommendation, it's much appreciated. Thank you for choosing Westcoast to sell your home. Kind regards Nick Webber - Director

5/5

Google

Hi, Just wanted to highly recommend Nick at West coast Properties in Portishead. From the minute we walked into the fab property he showed us, to the day of exchange he has been very helpful, going the extra mile liaising between us, our solicitor and the vendor to get all the information we all needed, even visiting the vendor to take pictures and collect information our solicitor was waiting for. It was a tricky and stressful processes but Nick and his team helped us get there in the end, we're looking forward to moving in next Friday.

Charlotte Β· 20 March 2023 Β· Westcoast Properties Portishead

Agent replied

Hi Charlotte, thank you for taking the time to leave this excellent 5 star review. I will pass your comments onto Nick and his team, who, I know will also be very grateful. I hope all goes well with your move! Kind regards Nick Webber - Director

5/5

Google

My family had a wonderful experience throughout the purchasing process. Special thanks to Clare and her teammates. We received professional advice & critical analysis, with very clear guidance and support. The team is also very responsive in answering enquires and all communications are very promptly. They gave us useful reminders before every new step. It makes the whole process extremely smooth so that our move becomes far less stressful. Really appreciate all the services that this agent provided.

SEED Β· 20 March 2023 Β· Westcoast Properties Portishead

Agent replied

Hi Angus Thank you for taking the time to leave this excellent review, it's great to read about the support Clare and her colleagues have given you; through what can be a stressful time. Best wishes Nick Webber - Director

5/5

Google

We used Westcoast Properties Portishead when we decided to move from central Bristol to Portishead Marina and we could not have been more pleased with the service they provided. They were efficient and professional but, most of all, friendly and helpful. I definitely felt that we were dealing with people who had our best interests at heart - especially Clare Foster who was a joy to deal with. Hopefully we will never move again but if we do, we would certainly use Westcoast Properties again.

Harriet Β· 20 March 2023 Β· Westcoast Properties Portishead

Agent replied

Thank you Harriet for taking the time to write such a lovely review, your feedback is very much appreciated.

5/5

Google

Great Service. Hi, I wanted to highly recommend West coast Properties in Portishead. You can be sure that you will work with an excellent team. Me and my wife as a first time buyer had a very stressful time during this process, but the West Coast team was as friendly and helpful as always. lawyer advice and keeping the communication very strong, at the same time, the feedback is very good. A real estate agent I would definitely recommend.

Omer Β· 20 March 2023 Β· Westcoast Properties Portishead

Agent replied

Thank you for your review Omer, I am glad to hear that the team in Portishead guided you through your first purchase! Best wishes in your new, first home. Nick Webber - Director

5/5

Google

We recently sold a property through Westcoast. The interest in our house and it's history shown by the team at Westcoast helped prospective buyers see the house's potential which resulted in a good sale in a challenging market. A special "thank you" to Gavin, Megan and Sue for their kindness and consideration. Highly recommend.

Anna Β· 15 March 2023 Β· Westcoast Properties Burnham On Sea

Agent replied

Hi Anna Thank you for taking the time to leave us such a glowing review, I know all the team in Burnham will be grateful as well. Thank you for your business and all the best in your new home. Kind regards Nick Webber - Director

5/5

Facebook

Westcoast Burnham On Sea were super helpful through out my first purchase, shout out to Sue & Megan for all their help :)

Kelly Β· 11 March 2023 Β· Westcoast Properties Nailsea

5/5

Google

Faultless, 5 *****!! I chose Westcoast Properties, from a couple of other options, the moment I met their representative Rachael. Rachael radiated enthusiasm and made me feel that my house was the most important property to sell. She was extremely knowledgeable and offered commission rates that beat all other offers. Her personal interaction with the customer whilst the process of viewing and selling was ongoing was absolutely perfect. This also clearly filtered down to her staff as I would also like to acknowledge the efforts of team member Ben, who went the extra mile for me in understanding a few complicated solicitor queries. Selling a house can be stressful however, Rachael and her team made the whole experience just about pain free. Cant praise highly enough. Thanks. Simon

Simon Β· 7 March 2023 Β· Westcoast Properties Nailsea

Agent replied

Dear Simon, Thank you for your fantastic review, it is very much appreciated. We wish you all the best in your new home. Kind Regards Lindsay - Director

5/5

Facebook

I would like to say a huge thank you to Westcoast Properties at Patchway for selling my mums house for her. Emma was amazing in the beginning setting everything up for us and then we have been kept up to date by Beth from there on. Beth is always ready to help with any questions and if she didn’t know she came back to us very quickly with the answer. This has been a very smooth ride all made that bit easier by the team at Westcoast. Thanks from us both xxx

Lynne Β· 15 February 2023 Β· Westcoast Properties Nailsea

5/5

Google

Gavin and Sue helped us buy our house last year. They were professional helpful and excellent in all aspects of communication. I would have no hesitation in recommending them to anyone looking for an agent to help them through the difficult business of buying or selling property.

Robert Β· 13 February 2023 Β· Westcoast Properties Burnham On Sea

Agent replied

Hi Robert, Thank you for you review and your recommendation, very much appreciated. Kind regards Nick Webber - Director

5/5

Google

My wife & I have both been involved in Estate Agency at various times and believe we are well qualified to rate the performance of Westcoast Properties. We have been totally impressed with the sheer professionalism & dedication of the whole team to produce a successful outcome. When we originally instructed Westcoast, we were aware that Mortgage Interest rates were dramatically increasing and that the market was not as buoyant as it had been over the previous few months. The team set to the task enthusiastically and arranged several viewings within days of our instruction, always advising us of potential purchasers’ comments. We were anxious to secure a speedy sale as we have now purchased a brand new home. Westcoast provided us with a secure buyer, always reassuring us of their ability to proceed and calming any nerves we may have had. The service we received was absolutely first class & we would have no hesitation in recommending Westcoast to anyone. Thank you.

Andrew Β· 25 January 2023 Β· Westcoast Properties Nailsea

Agent replied

Hi Andrew Thank you for taking the time to write this review, it is much appreciated and I know the team in Nailsea will also be equally appreciative. Thank you for choosing us to assist you in your sale and thank you for recommending us. Best wishes Nick Webber - Director

5/5

Google

We sold our house through Weat Coast properties. All I can say is they have been brilliant from start to finish. Would highly recommend them to anyone. They were great to communicate with, always ready to listen & help in any way they could, even just to listen because of the stress of selling a house! Seriously wouldn't think of any other agent if we ever need an estate agent again. Went far & beyond their job description. Thanks guys

Anne Β· 2 December 2022 Β· Westcoast Properties Burnham On Sea

Agent replied

Thank you for your superb review Anne, it is much appreciate and I know the team in Burnham will also be very grateful. Thank you for your business and best wishes in your new home. Kind regards Nick Webber - Director

5/5

Google

The service from Rachel and her team has been excellent. Gemma and Catherine have been very helpful whenever we’ve contacted them, and Rachel is always available if we need any advice. Thank you all. Geoff and Sue

Sue Β· 11 November 2022 Β· Westcoast Properties Nailsea

Agent replied

Hi Geoff and Sue Thank you for your kind review, it is much appreciated. Thank you for your business. Kind regards Nick Webber - Director

5/5

Google

I chose Westcoast Nailsea over other agents who valued my property as I judged were best suited to find and see me into a new home. Turned out to be a good choice. Rachael, Gemma, Kathryn and Wendy work hard as a team to get a good result for their customers. Just what you need: an agent who will get stuck in and make it happen.

Bruce Β· 11 November 2022 Β· Westcoast Properties Nailsea

Agent replied

Thank you for your superb review Bruce, it is much appreciated and I know the team in Nailsea will also be grateful. Best wishes in your new home. Nick Webber - Director

5/5

Google

Rachael Yates -remember the name if ever you are moving house. Rachael, along with her team were there for us every step of the way in helping us sell our property. The buyer she introduced also rated her highly and we couldn't have hoped for better service. Thank you

Roy Β· 27 October 2022 Β· Westcoast Properties Nailsea

Agent replied

Hi Roy, Thank you for your excellent review, it is much appreciated. Thank you for your business and best wishes in your new home. Kind regards Nick Webber - Director

5/5

Facebook

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Ikrama's Β· 19 October 2022 Β· Westcoast Properties Nailsea

5/5

Google

Rating only, no written review.

L Β· 12 October 2022 Β· Westcoast Properties Nailsea

Agent replied

Thank you for the 5 stars, much appreciated. Kind regards Nick Webber - Director

4/5

Google

Happy

Peter Β· 12 October 2022 Β· Westcoast Properties Nailsea

Agent replied

Thank you for your review Peter. Kind regards Nick Webber - director

5/5

Google

I can highly recommend Westcoast properties. My house move was not without a few "hitches" along the way, but thanks to the excellent Rachael, I was kept fully updated at all times and was able to discuss with her all the available options. House moving can be stressful at the best of times, so having Rachael and her team to assist me in the process was extremely helpful.

Keith Β· 12 October 2022 Β· Westcoast Properties Nailsea

Agent replied

Hi Robert, Many thanks for your review, it is much appreciated. Kind regards Nick Webber - Director

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Westcoast Properties

How many reviews does Westcoast Properties have?

Westcoast Properties has 564 reviews across its four offices, rated 4.8 out of 5 overall: 541 on Google, 23 on Facebook. Company-wide Facebook reviews for Westcoast Properties are counted once, not once per office.

Which Westcoast Properties office has the most reviews?

Burnham On Sea has the most, with 193 reviews rated 4.9 out of 5, followed by Nailsea with 182.

Where are the Westcoast Properties offices?

The four Westcoast Properties offices, by town:

  • Burnham On Sea: 28 High Street Burnham On Sea, Somerset, TA8 1PA
  • Nailsea: 67 High Street, Nailsea, Bristol, BS48 1AW
  • Portishead: 20 High Street, Portishead, Bristol, BS20 6EW
  • Weston Super Mare: 13-14 Alexandra Parade, Weston Super Mare, Somerset, BS23 1QT
Has Westcoast Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Westcoast Properties, Bristol won Trusted Agent; Westcoast Properties, Burnham On Sea won Trusted Agent.

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