1/5
GoogleRating only, no written review.
Trusted Agent profile
Urban Bubble estate agents in London, Wandsworth, Hove and 1 more
★★★★★
2,133 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.
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Our offices
Urban Bubble's five offices, most reviewed first. Each has its own page.
- Urban Bubble London (Patcham Terrace)Patcham Terrace, Nine Elms, SW8 4EX1,109 reviews · 789 on Google (3.5)80 in the last 90 days
- Urban Bubble London (Smugglers Way)Smugglers Way, SW18 1EW796 reviews · 475 on Google (3.4)29 in the last 90 days
- Urban Bubble Wandsworth45 London, SW11 3SH767 reviews · 767 on Google (3.6)60 in the last 90 days
- Urban Bubble Hove5 Ethel Street, BN3 3GW338 reviews · 0 on Google19 in the last 90 days
- Urban Bubble Coventry8-10 Gulson Road, CV1 2NF305 reviews · 0 on Google20 in the last 90 days
Latest reviews from every Urban Bubble office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
Google10 out of 10 blow bubble again
1/5
GoogleGillian at The Wentwood is extremely rude, aggressive, unprofessional, illiterate and shouldn't be in the particular position she's in.
5/5
GoogleIncredibly spacious studio apartments with incredible views. The whole process was made incredibly simple because of the great staff at urbanbubble. Would definitely recommend!
1/5
GoogleGates falling down, perimeter walls falling down, cockroach in the fabrication of the building, inadequate parking, window cleaning, rusty and erosion of external balcony. All which they do nothing about. Avoid at all cost, awful customer service.
5/5
GoogleService and support from Urban Bubble has been excellent and they have managed to solve a number of core issues that have been historic in the building for a number of years. Keep up the good work!
1/5
GoogleWhat a joke these lot are, certainly do not deal with Andy there, a total idiot. Multiple offers in for a property and they don't even pass on offers. More to the point they also operate a culture of over pricing. Stay away
1/5
GooglePhone line open times on google are wrong as it’s 4pm closing. Constantly changing meter reading people which means have to call head office to get a new number to explain to a new person. 5 in the last year now. When asked for a meter reading it takes weeks to get anything. Terrible service.
1/5
GoogleI lived in one of their private student accomodation. This is an awful company. We didnt have our furniture for move in date. We didnt even have all our furniture by leaving date haha. They charged people hundreds after leaving for incomplete paintwork and damage caused by a shoddy job they hadnt finished properly. Honestly many of us in that building are in legal distbutes now. Was a massive shame as was looking forward to moving out for uni very much. Sadly this company was horrendous
1/5
GoogleReviews show a clear pattern - for tenants, abysmal & for landlords, 'ok'. But I would ask any self respecting landlord to avoid using this company to manage your building because they simply don't care about their tenants whatsoever and it's you who is ultimately being represented. Like so many other commenters, I share the exact same kind of problems showing its widespread throughout their operations and not just a few isolated incidents; Awful communication, dishonest with promises regarding the building, extremely rude and uncompromising staff. They're inefficient at dealing with problems and upon raising a concern with them, you will be hit with a wall of defensiveness as they look to shift blame on to anyone but themselves. They even damaged my personal property and offered no compensation. I have moved into a private property since and have been met by a house mate who had an equally bad experience with them at the very same building as me. At first I thought it was such a unique coincidence, but after looking at these comments, perhaps not..
4/5
GoogleNorfolk House is a very modern and convenient place to live! Studio is large and reasonably priced for location and finish. The gym facilities are never too busy and are an added bonus for the price per month. In addition the staff are very welcoming and are always ready to help. The only downside was how disorganised they were on my move in date, with lost keys and then not being shown to my room or any of the communal facilities, I was initially quite worried about the administration of the property however since then any issues that have occurred have been resolved promptly.
4/5
GoogleI’ve been with Urban Bubble for just over a month now and they have been brilliant. After attending a viewing a few months prior, I was pleasantly surprised by the size of the studio (in Liverpool) when I actually moved in, with it being more spacious than I’d imagined. The facilities are great, on site gym and laundry facilities which are great as neither are ever very busy and always available to use. The concierge staff have been amazing, so friendly and kind and always willing to help you out. The length of the tenancy is a huge benefit to me, as they offer a lot of flexibility with their contracts in comparison to other letting agents which is great. My favourite part of the studio is the bathroom. It’s so fresh and modern and the size of the shower is amazing in comparison to other accommodations I’ve lived in. Negatives - the cinema room still hasn’t reopened yet, which is a shame as I’d really like to make use of it. The studio itself is not supplied with kitchen and cleaning essentials which is quite annoying since the price per month isn’t exactly what would be considered as cheap. There is very rarely a member of staff always at reception, so it can sometimes feel like your burdening them when you have to make a phone call to ask for assistance. However, they are very quick to respond and arrive to provide help. Overall my experience so far has been very good.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleI can't fault the service provided by the team. Since they took over our development 2 years ago the turnaround has been amazing. Faults get dealt with quickly and efficiently and they're always quick to respond. Their experience in dealing with builders and the NHBC has also been invaluable. For what's often unglamorous and thankless job, they're always glad to help. I can't recommend them enough.
5/5
GoogleI had a horrendous experience when the drain under my flat blocked and water came into the property. I had to be relocated to a hotel for five weeks until the property was ready to move back into. Emma and the team truly seemed to appreciate the fact that this was my home and that the situation was distressing and they went out of their way to get everything sorted out as quickly and efficiently as they could. They kept me informed as to what was going on and the contractors they used were excellent. I was very impressed with the service they provided.
1/5
GoogleThey are rude and liars! I am the flat owner in one of the flat they manage and they have changed my lease apportionment % in my service charge. When I called their office the staff are so rude and lying all the time on the phone. They people dealing with the issue kept changing over the 6 month and I still haven't got a proper answer from them! They increased by lease apportionment % which does not agree with my own contract and they won't even show me the evidence I have been asking for!!! They are just charging whatever they want.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleUrbanbubble are a innovative and growing company. I have worked with them for 2 years now and found Joey and the team to be supportive and knowledgeable.
5/5
GoogleUrban Bubble have been managing Heatley Mere for some years now and I have always found them to be helpful and professional. The job they do is not easy as it entails listening to everyone's problems and responding in the appropriate manner. I would have no hesitation I recommending them to any potential customer.
4/5
GoogleUB has been managing our building for 4 years and our experience is rather positive. Some areas could be improved for sure but which company doesn't. UB has been gorwing and building on their success and knowing well the market in Manchester, they are one of the best, more importantly, they are willing to listen and improve if you tell them, highly recommended. Fred
1/5
GoogleI have never been so appalled by a tenancy service. I have been living at Norfolk House for 2 months, and I still can't shower after 11pm because they turn the hot water off, they promised the lift will be done in the first few days, it has now been 2 months (baring in mind I live on the 6th floor), they turn off the electricity and water for hours every few weeks and when trying to complain and ask for resolutions, they are rude and unhelpful. If you decide to live in one of their developments expect nothing but disappointment. They are a massive con and will take your money for a rubbish place to live. They can't even organise to put proper signs on each floor (currently have pieces of paper stuck to walls with the floor number on). DON'T EVER LIVE IN NORFOLK HOUSE. It looks nothing like the developers photos and you're just asking to be conned.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Urban Bubble
Which Urban Bubble office has the most reviews?
London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.
Where are the Urban Bubble offices?
The five Urban Bubble offices, by town:
- Coventry: 8-10 Gulson Road, Coventry, CV1 2NF
- Hove: 5 Ethel Street, Hove, BN3 3GW
- London (Patcham Terrace): Patcham Terrace, Nine Elms, London, SW8 4EX
- London (Smugglers Way): Smugglers Way, London, SW18 1EW
- Wandsworth: 45 London, Wandsworth, SW11 3SH
