Trusted Agent profile
★★★★★
772 reviews across 8 offices and 3 platforms
Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 772 reviews on three platforms, rated 4.6 out of 5 overall.
690
Reviews on Google
All 8 offices
12
Reviews on Facebook
Business-wide
70
Reviews on Trustpilot
Business-wide
Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.
Showing 690 reviews on Google only. Show every review
5/5
GoogleIt was truly a pleasure receiving Peter Hall’s assistance during my property viewings in Newport Pagnell. His professionalism, deep market knowledge, and personal approach made the experience both informative and enjoyable. It's rare to find an estate agency that combines expertise with such genuine care. Thank you for going above and beyond. Regards, Chaiyaprut
Hi, thank you for the lovely review!
5/5
GoogleI recently purchased a property through Urban & Rural (Dunstable) and had the pleasure of working with Lesley Keyhoe. Lesley was outstanding throughout the entire process, efficient, transparent, and incredibly prompt in handling every aspect of the transaction. She navigated any tricky issues that arose with a pragmatic and fair approach, ensuring the best outcome for all parties involved. As a first time buyer, Lesley's experience and expertise made the home-buying process smooth and stress-free. I highly recommend Urban & Rural as estate agents, and in particular, Lesley Keyhoe, for her professionalism and dedication!
5/5
GoogleVery good service as we sold our parents house that was in need of updating. Always quick to answer questions and open to suggestions. Very useful WhatsApp group set up which kept us all in the loop and made contact easy. Dealt mainly with Fin who was a pleasure to work with. Would be happy to use again. Thanks.
Thank you for the review, it really is appreciated. We will pass this onto Fin.
5/5
GoogleIt was a long process for us to complete on our house but that wasn’t to do with the owners, us and definitely not Urban and Rural. Amanda made the stressful process manageable, constantly communicating between us and the owners and going above and beyond to help us to try and speed things along. She was always at the end of the phone to answer any questions or to check in with us which made us feel confident in the purchase. Honestly couldn’t have gone through it without her! Thank you Amanda!!! X
Thanks so much for the review, we will be sure to pass this onto Amanda
5/5
GoogleThanks to Lesley (and the rest of the team) for the support in getting our house sale accomplished!
Thanks Dani, hope your both settling in well to your new home.
5/5
GoogleI had an excellent experience with the urban and rural estate agent teams. Throughout the entire process, they were professional, knowledgeable, and always willing to go the extra mile to make things run smoothly. A special thank you to Molly, her support was truly outstanding. She was responsive, friendly, and incredibly helpful every step of the way. Molly made what could have been a stressful process feel seamless, and I’m genuinely grateful for her guidance and dedication. Highly recommend their services to anyone looking to buy or sell.
Thanks for the review Madi, We will be sure to pass this onto Molly,
5/5
GoogleThe team were all great, but special thanks to Molly who helped us with the purchase of our house. Definitely recommend!
5/5
GoogleWas very impressed with the service provided. Huge thanks to the valuer Adam who made the process that much easier.
5/5
GoogleGreat experience working with Adam Stubbs. Very helpful and always available to be contacted. Would highly recommend.
5/5
GoogleAdam came to value my property and was great from start to finish, made the move easy and was always there to help every step of the way
Hi Tom, Thank you for the wonderful review. Adam is very pleased to hear and we all wish you the best for the future!
5/5
GoogleFantastic service from the company and Adam Stubbs, he couldn’t have been any more helpful or made the process any easier. Will definitely come back if I need again in the future.
Hi Matt, Thank you for the wonderful review. We wish you all the best for the future!
5/5
GoogleAdam Stubbs was very helpful and informative with my family, professional throughout and understood family complications and dealt with the situation in a very caring manner. Thank you Adam, have recommended to friends already
Hi Caroline, Thank you for the lovely review. It was a pleasure to help and are here if you ever need us again!
5/5
GoogleAli has been a great agent and very helpful during the process of buying/selling a property. I would definitely recommend using their services. Thank you
5/5
GoogleWe had a great experience at U&R. Ali, you have been amazing! Your exceptional market knowledge, genuine care, and support have made our journey a unique experience.
Thank you for the great feedback, Loredana.
5/5
GoogleHighly recommend Urban and Rural, ask for Mahieb Ali. What impressed us most about Maheib Ali was his excellent communication skills. He kept us informed every step of the way, from viewings to offers to closing. His prompt responses and clear explanations made the process transparent and stress-free.
5/5
GoogleWe had the pleasure of working with Adam, he made the process of selling our home smooth, stress free and straightforward. His response time was great and he offered great honest advice when it came to any of our questions.
5/5
GoogleThank you to Urban & Rural Estate Agents Milton Keynes - I was overwhelmed in looking for properties however with the support of the Agency particularly Mr Ali I had a stress free experience and was given an astounding insights of various properties. Mr Ali was very attentive to my requirements of the types of property I was looking for and gave me the perfect home that I wanted. Very pleased with the service I recieved. I will highly recommend this company to all my friends and families.
5/5
GoogleWorking with Adam was an absolute pleasure! He made selling my house a seamless experience with great professionalism and excellent communication. Urban & Rural are really hard working and ensured a great outcome, and I couldn’t be happier with the service they provided. Highly recommended!
5/5
GoogleFrom the moment I started my journey as a first-time buyer, Adam Stubbs at Urban & Rural Estate Agents made the entire process incredibly smooth and stress-free. As someone new to buying a home, I had plenty of questions, but Adam was always there to guide me with patience and clarity. His professional yet approachable manner made me feel confident every step of the way. Adam took the time to explain things thoroughly, ensuring I understood each stage of the process. He was always quick to respond, providing clear answers and offering valuable advice. Thanks to his expertise, what could have been an overwhelming experience turned out to be an exciting and enjoyable one. I’m so grateful for Adam’s support, and I highly recommend him to anyone looking for a knowledgeable, approachable, and dedicated estate agent.
Hi Daniel, Thank you for the lovely review. It was a pleasure working with you.
5/5
GoogleI would very much like to thank Steven and Zoey for all the help and advice they provided me during the selling of my apartment. The whole process was conducted very professionally and any questions I had they always provided great answers. …
5/5
GoogleA pleasant and stress free transaction, thank you Steven and team
5/5
GoogleJust want to say a big thank you to the team at U&R and especially Adam who helped us kick start our journey. Made the process stress free and got us moving to our next chapter.
5/5
GoogleHad such a pleasant experience with in particular Adam Stubbs. He was very pleasant, professional and clearly very knowledgeable. He was always available to answer my concerns and queries - nothing was any trouble! We had such a seamless stress free process thanks to Adam. Would so recommend!!!
5/5
GoogleGreat Service from Urban and Rural MK branch. Adam helped us to find our dream rent property and it all went very smoothly. Thank
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Urban and Rural Property Services and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Dunstable has the most, with 244 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 168.
The eight Urban and Rural Property Services offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, Oxfordshire, Bucks, MK. The group and its branches have also won 2 other industry awards since 2018.
