Trusted Agent profile

Urban and Rural Property Services estate agents in Dunstable, Milton Keynes, Leighton Buzzard and 3 more

4.6

★★★★★ Excellent

768 reviews across 8 offices and 3 platforms

Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 768 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

687

Reviews on Google

All 8 offices

Facebook logo

4.0 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

69

Reviews on Trustpilot

Business-wide

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Our offices

Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 687 reviews on Google only. Show every review

5/5

Google

We had a great experience with Urban and Rural Bletchley office. We sold and purchased through them and the whole experience from start to finish was fantastic. A particular thanks to Molly, Finn and Brad for all their help. It's our first move together and they were more than happy to answer any questions we had and were really quick to respond. We are super grateful for all their support from start to finish, but particularly in the crucial few days before exchanging and then completing where they worked incredibly hard to get things across the finishing line. A big thank you from us and will for sure be recommending them to friends and family in future.

Laura · 16 February 2026 · Urban and Rural Property Services Milton Keynes (216 Queensway)

Agent replied · 16 April 2026

Thanks so much for the review Laura, we will pass this onto the team.

5/5

Google

Good estate agent, Fin was very helpful and acted as a vital middle person providing timely updates.

House · 16 February 2026 · Urban and Rural Property Services Milton Keynes (216 Queensway)

Agent replied · 16 April 2026

Thank you for your wonderful review! We are thrilled to hear that Fin was able to assist you effectively at Urban & Rural Estate Agents Bletchley. We pride ourselves on providing timely updates and excellent service, and it’s great to know that we met your expectations. If you need any further assistance, feel free to reach out!

5/5

Google

A wonderful experience, with selling our property, thanks expecially to Molly, who worked with us and kept us updated throughout the whole process. Always pleasant and happy, every time I spoke to her, which was daily, over the last few weeks. Valued me as a person and was never rude or made me feel like I was a nuisance. Well done Molly and thank you for being such a credit to Urban and Rural.

Sharon · 16 February 2026 · Urban and Rural Property Services Milton Keynes (216 Queensway)

Agent replied · 16 April 2026

Hi Sharon, thanks so much for the review, we really do appreciate it and we will be sure to pass this onto Molly.

5/5

Google

So we’ve just completed our sale with Urban and Rural Estate Agents and a great experience it was. In particular Molly was fantastic. She kept us updated and in the loop from start to finish. A real professional but more than that a very likeable young lady. I would recommend these guys every time, in fact, they are now selling another property for us.

Mick · 16 February 2026 · Urban and Rural Property Services Milton Keynes (216 Queensway)

Agent replied · 16 April 2026

Thank you for your wonderful review, Mick! We're thrilled to hear that you had a great experience with Urban & Rural Estate Agents Bletchley. Molly is indeed a fantastic member of our team, and we're glad she kept you updated throughout the process. We truly appreciate your recommendation and look forward to assisting you with the sale of your next property! If you need any further assistance, feel free to reach out to us.

5/5

Google

We have just sold our house through Urban & Rural Bletchley and the level of service from start to finish was outstanding! Brad came and did the valuation and brochure for the house & it was fantastic! Molly was our sales negotiator and came round 15 minutes early on our first viewing to have a good look around to prepare for the viewing,and from then on in with the sale she has been excellent with communication & professionalism nothing is too much trouble and gets back to you with the answers or will chase things up as needed. I would highly recommend!

Lorraine · 16 February 2026 · Urban and Rural Property Services Milton Keynes (216 Queensway)

Agent replied · 16 April 2026

Thank you so much for your wonderful review, Lorraine! We're delighted to hear that you had an outstanding experience with Urban & Rural Estate Agents Bletchley. It's great to know that both Brad and Molly provided exceptional service throughout the process. Your recommendation means a lot to us, and we wish you all the best in your new home!

5/5

Google

Molly and Fin at Urban & Rural showed bungalows to my girlfriend and me with great enthusiasm. So, we decided to ask them if they could sell our house for us. We were pleasantly surprised at the valuation. The first viewers immediately offered the asking price, but could not proceed. We agreed a good price with the second viewers a week later. For the entire process, Fin kept in touch with us, guided us in our contact with the conveyancers and contacted the buyers when necessary to reassure us all on the progress of the sales process. In their efforts to go ‘above and beyond’ with the Urban & Rural level of services, Molly and Fin even agreed to be witnesses at our wedding ceremony, a week before exchange and completion. My, now, wife and I think it would be a good idea to ask the Urban & Rural Team to help you sell your house.

Piet · 16 February 2026 · Urban and Rural Property Services Milton Keynes (216 Queensway)

Agent replied · 16 April 2026

Thanks so much for the review Piet and thanks for trusting us with the sale of your home.

5/5

Google

The Newport Pagnell staff have been amazing for us. Selling our late Father's property was emotional and challenging but the staff were there for us through every step. Nothing was too much trouble and they kept us updated all along. Special shout out to Steven who was so patient and helpful. They really did make a sad and difficult time much easier. Thank you all.

Jennifer · 16 February 2026 · Urban and Rural Property Services Newport Pagnell

Agent replied · 16 April 2026

Hi Jennifer, thanks for the 5 star review! Steven will appreciate the comments. We wish you all the best for the future!

5/5

Google

I recently completed the sale of my property and I am so grateful to all the staff at Urban and Rural, Dunstable. In particular, Amanda and Jessica who worked hard to find a buyer and then, to progress the sale. It was an absolute pleasure dealing with everyone at this branch. I really appreciated all their hard work and reassurances to a very stressed client. I would not hesitate to recommend this branch to anybody looking to sell or buy in the area.

Debbie · 11 February 2026 · Urban & Rural Dunstable

Agent replied · 11 October 2026

Thanks so much for the review Debbie, we will pass this onto Jess & Amanda.

5/5

Google

We bought our new home through Urban and Rural and Leslie from the Leighton Buzzard branch was a delight to work with. Great communication, honest and straight to the point - she’s also very lovely! Sam from the Dunstable branch was also very helpful delivering our keys to us as we completed so late in the day, the offices had closed. Highly recommend!

Nic · 11 February 2026 · Urban & Rural Dunstable

Agent replied · 11 October 2026

Thanks so much for the review, we really do appreciate it. We will pass this onto the team

5/5

Google

I will recommend this agency to everyone. I want to specially praise Lesley for her support. She was always available and always guided me when needed. Thank you very much, Lesley, and I hope you will share this experience with everyone.

Marian · 11 February 2026 · Urban & Rural Dunstable

Agent replied · 11 October 2026

Thanks so much for the review Marian, we will make sure we share this with Lesley & The Team.

2/5

Google

I contacted the estate agent in January regarding a rental property advertised on Rightmove, left a voicemail, and made an enquiry, but no one got back to me.

Bami · 11 February 2026 · Urban & Rural Dunstable

Agent replied · 11 October 2026

Thank you for your review. We take all enquiries seriously and aim to respond promptly. Our records show that your enquiry was received on 24th January at 11:13am. We responded by calling the same day at 1:37pm; however, the call did not connect and an automated message stated that the mobile number was unavailable at that time. We did attempt to respond within a reasonable timeframe, and we regret that we were unable to reach you. If you would still like assistance, please feel free to contact our office directly and we will be happy to help.

5/5

Google

Fantastic Service and communication. Additionally they are very friendly and it felt like they always went the extra mile to help with the buying process and help find your perfect home.

Ben · 11 February 2026 · Urban & Rural Dunstable

Agent replied · 11 October 2026

Thanks for the review Ben, we really appreciate it.

5/5

Google

Thanks a lot! I am glad [Jessica Read] was our [super star] assist unlimited to get the purchase done! xxx would like to use this company again in the future!

Paris · 11 February 2026 · Urban & Rural Dunstable

Agent replied · 11 October 2026

Hi Paris, thanks for the review. Really appreciate it. We will pass this onto Jess for you.

5/5

Google

Jess and the team were great and handled everything well. Thank you

Daniel · 11 February 2026 · Urban & Rural Dunstable

Agent replied · 11 October 2026

Hi Daniel, thanks for the review, we really do appreciate it. We will make sure we pass this onto Jess and the team.

5/5

Google

I recently exchanged on a new apartment, the process was long but Molly who acted as the estate agent for the sale was fantastic throughout. She kept pushing both sides solicitors to push forward and communicated amazingly throughout. Thank you for all your efforts all the way through to process.

George · 16 January 2026 · Urban and Rural Property Services Milton Keynes (216 Queensway)

Agent replied · 16 April 2026

Thank you, George, for your wonderful feedback! We're thrilled to hear that Molly provided such fantastic support during your apartment exchange. Effective communication is key in these processes, and we're glad to know she kept everything moving smoothly. We appreciate your kind words and look forward to assisting you again in the future!

5/5

Google

Molly & Team have been very patient this recent sale has been rather challenging but they have kept me in the loop throughout. I will continue to use them as my preferred estate agent

Amy · 16 January 2026 · Urban and Rural Property Services Milton Keynes (216 Queensway)

Agent replied · 16 April 2026

Thanks for the review Amy, We will pass this onto Molly & The Team.

5/5

Google

Molly has been amazing right from the very start! From viewing the apartment to then purchasing it from her. She’s been so helpful, nothing was ever a problem. She chased both solicitors up for me continuously right up to the exchange. She’s a real credit to your company and can’t thank her enough. Many thanks, Stella.

Stella · 16 January 2026 · Urban and Rural Property Services Milton Keynes (216 Queensway)

Agent replied · 16 April 2026

Thank you so much for your wonderful feedback, Stella! We're thrilled to hear that Molly provided you with exceptional service throughout your apartment purchasing journey. It's always our goal to ensure a smooth experience for our clients, and we appreciate your kind words about her dedication. Should you need any further assistance in the future, feel free to reach out to Urban & Rural Estate Agents Bletchley. We look forward to helping you again!

5/5

Google

Lesley and Amanda have both been absolutely fantastic throughout the whole process of selling our current house and purchasing our new house through Urban and Rurual. Both extremely knowledgeable and down to earth they made what could of been a stressful process seamless and even enjoyable at times. We would not hesitate to use Urban and Rurual again and highly recommend asking for either Lesley or Amanda if you are considering selling your property in Dunstable and surrounding areas.

Daniel · 8 January 2026 · Urban & Rural Dunstable

Agent replied · 9 January 2026

Thanks so much for the review Daniel and for entrusting us to sell your home. We will pass this onto Lesley & Amanda

5/5

Google

Thanks to Jess and her team at Urban and Rural for making the whole process easy and stress free. We would highly recommend them all.

Katie · 26 December 2025 · Urban & Rural Dunstable

Agent replied · 9 January 2026

Thanks for the review Katie, we will make sure we pass this onto Jess and the team.

5/5

Google

Rating only, no written review.

Karthiyani · 19 December 2025 · Urban & Rural Dunstable

Agent replied · 9 January 2026

Thank you for the review 🙂 …

5/5

Google

I can highly recommend all the staff at the Dunstable office of Urban and Rural. I don’t know how I would have coped with the process without Amanda (who first came to evaluate my property), Lesley (who has been wonderful at sorting out problems quickly and efficiently and giving me the confidence to continue) and Jess and Darren (who have been very supportive and helpful too). I can’t thank them enough for all their time and friendliness towards me.

Carol · 19 December 2025 · Urban & Rural Dunstable

Agent replied · 9 January 2026

Thanks so much for the review Carol, thank you for entrusting us with the sale of your property. We will pass this onto team.

5/5

Google

I have recently sold a shared ownership house with U&R. From the beginning they demonstrated an excellent understanding of the market place and the procedures needed to ensure a quick and successful sale. I want to particularly thank Chris, Zoe and Steven for being excellent at their job and keeping me well informed throughout the whole process.

Larry · 19 December 2025 · Urban and Rural Property Services Newport Pagnell

Agent replied · 16 April 2026

Hi Larry, thank you for the 5 star review. The team will are so happy to receive this. We wish you all the best for the future!

5/5

Google

Thank you to Zoe for delivering great service from the initial viewing, to offer negotiation, to completion. Great communication throughout and helped to make the purchase of our new home as smooth as possible.

Lekai · 18 December 2025 · Urban and Rural Property Services Newport Pagnell

Agent replied · 25 December 2025

Hi Lekai, Thank you very much for the great feedback and review. We are so glad to hear Zoe gave you the service you deserved. Have a great day!

5/5

Google

I would highly recommend Urban & Rural Estate Agents, especially Molly who has been approachable and proactive from the start. Excellent communication throughout the process, always replied back to every question/query. You certainly want Molly on your team when buying/selling. Thank you.

Francesca · 17 December 2025 · Urban and Rural Property Services Milton Keynes (216 Queensway)

Agent replied · 24 December 2025

Thanks for the review Francesca we really appreciate it. We will make sure this is passed onto Molly.

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Questions about Urban and Rural Property Services

Which Urban and Rural Property Services office has the most reviews?

Dunstable has the most, with 241 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 166.

Where are the Urban and Rural Property Services offices?

The eight Urban and Rural Property Services offices, by town:

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