Trusted Agent profile

Urban and Rural Property Services estate agents in Dunstable, Milton Keynes, Leighton Buzzard and 3 more

4.6

★★★★★ Excellent

772 reviews across 8 offices and 3 platforms

Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 772 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

690

Reviews on Google

All 8 offices

Facebook logo

4.0 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

70

Reviews on Trustpilot

Business-wide

Our offices

Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 690 reviews on Google only. Show every review

5/5

Google

Amazing service. The whole team was professional and extremely attentive. They made sure I understood every step along the way and answered any queries I had. I really appreciated all the hard work they put in and would 100% recommend anyone in MK to go with Urban and Rural. Thanks soo much

Stacy · 25 August 2022 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)

Agent replied · 24 August 2024

Thank you for your review Stacy. We were glad to help you on your new home journey and wish you all the best in your new home.

5/5

Google

We sold my late sister's property through Urban and Rural's Milton Keynes branch. They valued the property sensibly, were competitive from a fee perspective, listed the property in 2 days and sold it the next day. Thanks to Steven and team for a job well done. He was always responsive to our buyer chasing requests as the purchaser's legal team were disorganised.PositiveResponsiveness, Quality, Professionalism, Value

Greg · 25 August 2022 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)

5/5

Google

We have just used Urban and Rural to sell my mother's bungalow. The service was excellent and costs were very competitive. The initial survey for quoting for the business was very professional, detailed and prompt. Their marketing strategy was well explained and very comprehensive. The property initially sold (stc) within 4 days of going on the market at a higher than asking price. Unfortunately the buyer got cold feet and pulled out. The property was re-marketed and once again sold (stc) within 4 days at an even higher price than the first buyer. Throughout the sales process, Urban and Rural have been highly professional, on the ball and progressed the sale to exchange of contracts quickly and efficiently. They have liaised with buyer and seller to resolve any questions that have arisen and acted promptly and with integrity throughout. That quality of service continued after exchange of contracts. Steven Redmond and his company deserve high praise. We are very pleased that we used Urban and Rural. Highly commended.

Clyde · 25 August 2022 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)

Agent replied · 24 August 2024

Thank you Clyde for your glowing review. We were pleased to be able to assist you on the sale of the family property and wish you all the best for the future.

5/5

Google

Service is great ,professional from this branch. But do not use JS Law onveyancing they recommended.!Very slow !but not Urban and Rural fault .PositiveResponsiveness, Professionalism

Kam · 25 August 2022 · Urban and Rural Property Services Newport Pagnell

5/5

Google

We had a great experience with Urban & Rural, they were very communicative and managed our purchase with professionalism and courtesy. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Tag · 25 August 2022 · Urban and Rural Property Services Newport Pagnell

5/5

Google

Very good estate agent, professional and easy to deal with. Katy worked hard to see my sale through to the end. All the staff are pleasant and professional. Highly recommended.

Peter · 25 August 2022 · Urban and Rural Property Services Newport Pagnell

5/5

Google

I cannot fault the team at Urban and Rural. Whilst it is tempting to shop for the cheapest way to sell your home, with the help of Urban and Rural, I achieved maximum price for my property which I would not have done without them. Further, they were very patient and sympathetic to my circumstances. I would not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Jill · 25 August 2022 · Urban and Rural Property Services Newport Pagnell

5/5

Google

I brought a house that was listed with Urban and Rural and they were truly amazing from start to finish. I mainly dealt with Katy, who jumped through hoops to help, and definitely went above and beyond to get us to completion. She was always quick with responses, friendly, and nothing was ever too much trouble. Everyone else I spoke to at U&R were always super lovely too, including Darren and Ian. Overall, I would highly, highly recommend. I feel very grateful that I had Urban and Rural throughout the buying process, and wouldn’t hesitate to use them in the future.

H · 25 August 2022 · Urban and Rural Property Services Newport Pagnell

5/5

Google

There every step of the way, even with the ups and downs of covid and loosing buyers and properties. Eventually moved and would highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 16 June 2022 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

Try these guys.....this is a straight up professional business that communicates with its clients.I didn't have to chase them for feedback, it was always provided.They are courteous and will adapt to your needs,not like a lot of agents.I felt it was always a two way street and not the usual one way traffic you get with other agents.A pleasure to do business with! Mick H.

Epc · 16 June 2022 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

We used Urban & Rural to sell our house, they were friendly, professional and made what could have been an incredibly stressful time much easier to deal with. Would 100% recommendPositiveResponsiveness, Quality, Professionalism, Value

Claire · 16 June 2022 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

Best Estate agents ever, Katy went the extra mile to help us fill in the forms as we didn't want to fill them in wrong, all the agents, Charlie, Darren, Ian etc offered very friendly helpful services would definitely recommend as our friends recommended them to usPositiveResponsiveness, Quality, Professionalism, Value

Linda · 16 June 2022 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

The team at Urban & Rural Bletchley went above and beyond during a very chaotic and turbulent move. Katy and her team were always supportive and on hand whenever we faced any issue and we genuinely couldn’t have done it without you. Thanks for all your help!PositiveResponsiveness, Quality, Professionalism

Daniel · 16 June 2022 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

I have been really impressed by this U&R team of very helpful and personable professionals at all levels. They have always responded quickly and efficiently throughout my rather complicated sales process as there were complications from the buyer's side which made it a bit of a prolonged rollercoaster ride. On completion day I found myself under massive time pressure to get everything moved out on time. That was my miscalculation. In the end one of the very kind young men on the sales team took the keys to the Buyer as I was so late to save me taking them to their office. This agency is lovely to deal with. They really provide a personal and reassuring service. Do try them.PositiveResponsiveness, Quality, Professionalism, Value

Sharon · 16 June 2022 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

A big thanks to all the team at Urban & Rural for their efforts with getting my property on the market and sold. Everyone was incredibly professional through out the process and I would recommend their services to anyone looking at buying or selling the areaPositiveResponsiveness, Quality, Professionalism, Value

Simon · 15 June 2022 · Urban and Rural Property Services Leighton Buzzard

5/5

Google

I can highly recommend U&R to anyone looking to sell their house. The whole LB team has been curteous, professional and extremely helpful throughout the process. The communication is superb and has made selling our house so much less stressful. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Taddy · 15 June 2022 · Urban and Rural Property Services Leighton Buzzard

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Urban and Rural Property Services and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

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Questions about Urban and Rural Property Services

Which Urban and Rural Property Services office has the most reviews?

Dunstable has the most, with 244 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 168.

Where are the Urban and Rural Property Services offices?

The eight Urban and Rural Property Services offices, by town:

Has Urban and Rural Property Services won any awards?

Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, Oxfordshire, Bucks, MK. The group and its branches have also won 2 other industry awards since 2018.

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