Trusted Agent profile

Urban and Rural Property Services estate agents in Dunstable, Milton Keynes, Leighton Buzzard and 3 more

4.6

★★★★★ Excellent

772 reviews across 8 offices and 3 platforms

Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 772 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

690

Reviews on Google

All 8 offices

Facebook logo

4.0 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

70

Reviews on Trustpilot

Business-wide

Our offices

Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 690 reviews on Google only. Show every review

5/5

Google

Highly recommend Urban and Rural who helped us with our first property purchase. From the initial viewing, to helping us secure our offer (which was closed, so we followed their guidance) to putting us in touch with Amanda at Home Start Legal (who was a great communicator and very friendly), it's been a great experience. We were given a lovely home welcome pack when we collected the keys. We would definitely look to work with them again.

Lisa · 16 April 2023 · Urban and Rural Property Services Leighton Buzzard

Agent replied · 14 June 2024

Thank you Lisa, we hope your doing well and in love with your home.

1/5

Google

First I had to chase them for viuw a house, because they dont contact to me after my first email Second they push you to use their morgates advisers and if you dont want use theirs, they asking you many personal questions and after they call you to cancel the viuw because you are not good enogh. Yes! like that! Run away from this agency!!NegativeProfessionalism

Conchi · 23 November 2022 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)

5/5

Google

Service is great ,professional from this branch. But do not use JS Law onveyancing they recommended.!Very slow !but not Urban and Rural fault .PositiveResponsiveness, Professionalism

Kam · 26 October 2022 · Urban & Rural

5/5

Google

Great team, special shout-out to Chris Camden for helping me buy my property and Steven Redmond for helping the proces along Highly recommend, super team

Sam · 26 October 2022 · Urban & Rural

5/5

Google

Very good estate agent, professional and easy to deal with. Katy worked hard to see my sale through to the end. All the staff are pleasant and professional. Highly recommended.

Peter · 26 October 2022 · Urban & Rural

5/5

Google

I brought a house that was listed with Urban and Rural and they were truly amazing from start to finish. I mainly dealt with Katy, who jumped through hoops to help, and definitely went above and beyond to get us to completion. She was always quick with responses, friendly, and nothing was ever too much trouble. Everyone else I spoke to at U&R were always super lovely too, including Darren and Ian. Overall, I would highly, highly recommend. I feel very grateful that I had Urban and Rural throughout the buying process, and wouldn’t hesitate to use them in the future.

H · 26 October 2022 · Urban & Rural

5/5

Google

Lily was top tier and very professionalPositiveQuality, Professionalism

Craig · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

Leah has been very professional, very genuine and very helpful

Ali · 25 October 2022 · Urban & Rural Dunstable

1/5

Google

Poor service. Registered with them, asked about a property. Then been told I would be contacted - never happened.

Ciprian · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

All the team at Urban are professional and try their up most to accommodate your needs.PositiveResponsiveness, Quality, Professionalism

Ian · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

Everyone one was extremely helpful and would always answer any questions promptly.. The whole experience ran smoothly from start to finish.

Kim · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

Spoke to Brad about some possible letting opportunities and found him very easy and professional to deal with and he provided me some excellent and helpful advice.PositiveResponsiveness, Professionalism

Dave · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

We instructed Urban and Rural to sell our mother in law's property. We found Brad to be friendly, knowledgeable and approachable. He set up a whats app group with the sales team which made raising and dealing with enquiries much easier. We would recommend urban and rural in the future.PositiveResponsiveness

Laura · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

Darren kindly agreed to sponsor an event we were hosting to raise money for the school. They not only provided advertising boards but also very generously donated an amazing prize. We found the team to be very approachable and efficient with communications - a really lovely company to work with. Thank you!

Kensworth · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

As soon as we engaged urban and rural, our house went under offer by another agent. If they had a chance, they would have done excellent job for sure. I would highly recommend these guys for their efficient and seamless services. It felt like we were in hands of a family estate agents who treated the house marketing promptly and systematically. These guys will go far for sure. Wishing them the very best.

Mona · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

We have had very professional and friendly service selling our property with Urban & Rural, Dunstable. Brad had our property on the market within hours of his visit. He set up a WhatsApp group with him and his colleagues to arrange viewings and then called us to discuss feedback and offers. Amanda saw us through the sales progession and was on hand with reassurance when needed. I would definitely use Urban & Rural again and trust anyone using them would have the same great experience.

Sheree · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

I recently purchased a property on Victoria Street…and I have to commend Elicia for her help in setting up the sale and then Amanda for her brilliant liaising with the ongoing purchase of exchange and completion. This was not an easy sale but Amanda was there for me every step of the way. Always returning my emails or calls without delay. I was and will always be very grateful for her wise advice and help with all that buying a house entails. Thank you all the team at Urban & Rural for guiding me through a very stressful time with such positivity! Fenella Lee

Fenella · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

We’ve just purchased our first home through Urban and Rural Dunstable. They were extremely helpful, professional and very personable from the first viewing to collecting our keys! Brad was extremely helpful throughout our process and always checked in on us. We also received a lovely welcome home package when picking up our keys - which was a lovely personal touch! They made buying our first house a very pleasant experience! Would definitely recommend their services to anyone buying in Dunstable!PositiveResponsiveness, Quality, Professionalism

Laura · 25 October 2022 · Urban & Rural Dunstable

5/5

Google

We recently bought our first house through urban and rural and we couldn’t fault them. They were professional and all very helpful making the progress very seamless The lovely Amy was very helpful with showing us round and getting us set up as well as checking in with how the house has been going since we’ve moved in

Niamh · 12 October 2022 · Urban and Rural Property Services Ampthill

Agent replied · 15 June 2024

Dear Niamh, thank you for taking the time to write a review about your experience dealing with us, we truly appreciate it!

5/5

Google

From the beginning of my enquiry into properties Amy from Urban and Rural was great. She was very friendly and professional, answering all my questions ( and there were a lot) Initially my offer wasn’t’t accepted however she kept trying for me and managed to get the deal sealed. Throughout the entire process everyone at Urban and Rural was more than welcome to help me with any enquiries and chase things up. I used their recommended solicitors and mortgage advisors who were also great and made the entire process stress free and easy! Would definitely recommend and use them again in the future. Thank you to all of you!

Emily · 12 October 2022 · Urban and Rural Property Services Ampthill

5/5

Google

Urban and Rural recently sold my property and from start to finish had a fantastic service from them. Oliver was super professional and was very honest which I appreciated. Then Amy and Mason did a great job with viewings and keeping me in the loop. Briar too kept us informed at all times, I would have no hesitation in using them again in the future , five stars from me ⭐️ ⭐️⭐️⭐️⭐️

Sam · 12 October 2022 · Urban and Rural Property Services Ampthill

5/5

Google

I met with several local estate agents before deciding on who to represent my house sale. Without doubt U&R Ampthill stood out. Ollie was professional, didn’t give me any waffle and certainly wasn’t pushy. He let me take my time and was available to take my calls and advise. His market knowledge was invaluable. Amy was great and sold my house very quickly. She kept me updated on my offers and helped me through the sales process. My aftersales was tricky I had a complicated chain and it took 5 months to go through, mainly due to issues in covenants on the development I lived on and the management company being acquired. Peter worked in collaboration with the other estate agents in the chain, solicitors, Bedford council, my new developer, an exhaustive list of contacts, to get my sale over the line, which we did. I hope not to move for a while but when I do I’ll be on the phone to Ollie!

Caroline · 12 October 2022 · Urban and Rural Property Services Ampthill

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Urban and Rural Property Services and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

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Questions about Urban and Rural Property Services

Which Urban and Rural Property Services office has the most reviews?

Dunstable has the most, with 244 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 168.

Where are the Urban and Rural Property Services offices?

The eight Urban and Rural Property Services offices, by town:

Has Urban and Rural Property Services won any awards?

Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, Oxfordshire, Bucks, MK. The group and its branches have also won 2 other industry awards since 2018.

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