★★★★★ 5/5
GoogleHighly recommend Urban and Rural who helped us with our first property purchase. From the initial viewing, to helping us secure our offer (which was closed, so we followed their guidance) to putting us in touch with Amanda at Home Start Legal (who was a great communicator and very friendly), it's been a great experience. We were given a lovely home welcome pack when we collected the keys. We would definitely look to work with them again.
Lisa · 16 April 2023 · Urban and Rural Property Services Leighton Buzzard
Agent replied · 14 June 2024
Thank you Lisa, we hope your doing well and in love with your home.
★★★★★ 1/5
GoogleFirst I had to chase them for viuw a house, because they dont contact to me after my first email
Second they push you to use their morgates advisers and if you dont want use theirs, they asking you many personal questions and after they call you to cancel the viuw because you are not good enogh. Yes! like that!
Run away from this agency!!NegativeProfessionalism
Conchi · 23 November 2022 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)
★★★★★ 5/5
GoogleService is great ,professional from this branch.
But do not use JS Law onveyancing they recommended.!Very slow !but not Urban and Rural fault .PositiveResponsiveness, Professionalism
Kam · 26 October 2022 · Urban & Rural
★★★★★ 5/5
GoogleGreat team, special shout-out to Chris Camden for helping me buy my property and Steven Redmond for helping the proces along
Highly recommend, super team
Sam · 26 October 2022 · Urban & Rural
★★★★★ 5/5
GoogleVery good estate agent, professional and easy to deal with. Katy worked hard to see my sale through to the end. All the staff are pleasant and professional. Highly recommended.
Peter · 26 October 2022 · Urban & Rural
★★★★★ 5/5
GoogleI brought a house that was listed with Urban and Rural and they were truly amazing from start to finish.
I mainly dealt with Katy, who jumped through hoops to help, and definitely went above and beyond to get us to completion. She was always quick with responses, friendly, and nothing was ever too much trouble.
Everyone else I spoke to at U&R were always super lovely too, including Darren and Ian.
Overall, I would highly, highly recommend. I feel very grateful that I had Urban and Rural throughout the buying process, and wouldn’t hesitate to use them in the future.
H · 26 October 2022 · Urban & Rural
★★★★★ 5/5
GoogleLily was top tier and very professionalPositiveQuality, Professionalism
Craig · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleLeah has been very professional, very genuine and very helpful
Ali · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 1/5
GooglePoor service. Registered with them, asked about a property. Then been told I would be contacted - never happened.
Ciprian · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleAll the team at Urban are professional and try their up most to accommodate your needs.PositiveResponsiveness, Quality, Professionalism
Ian · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleEveryone one was extremely helpful and would always answer any questions promptly..
The whole experience ran smoothly from start to finish.
Kim · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleSpoke to Brad about some possible letting opportunities and found him very easy and professional to deal with and he provided me some excellent and helpful advice.PositiveResponsiveness, Professionalism
Dave · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleWe instructed Urban and Rural to sell our mother in law's property. We found Brad to be friendly, knowledgeable and approachable. He set up a whats app group with the sales team which made raising and dealing with enquiries much easier. We would recommend urban and rural in the future.PositiveResponsiveness
Laura · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleDarren kindly agreed to sponsor an event we were hosting to raise money for the school. They not only provided advertising boards but also very generously donated an amazing prize. We found the team to be very approachable and efficient with communications - a really lovely company to work with. Thank you!
Kensworth · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleAs soon as we engaged urban and rural, our house went under offer by another agent. If they had a chance, they would have done excellent job for sure. I would highly recommend these guys for their efficient and seamless services. It felt like we were in hands of a family estate agents who treated the house marketing promptly and systematically. These guys will go far for sure. Wishing them the very best.
Mona · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleWe have had very professional and friendly service selling our property with Urban & Rural, Dunstable.
Brad had our property on the market within hours of his visit. He set up a WhatsApp group with him and his colleagues to arrange viewings and then called us to discuss feedback and offers.
Amanda saw us through the sales progession and was on hand with reassurance when needed.
I would definitely use Urban & Rural again and trust anyone using them would have the same great experience.
Sheree · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleI recently purchased a property on Victoria Street…and I have to commend Elicia for her help in setting up the sale and then Amanda for her brilliant liaising with the ongoing purchase of exchange and completion. This was not an easy sale but Amanda was there for me every step of the way. Always returning my emails or calls without delay. I was and will always be very grateful for her wise advice and help with all that buying a house entails. Thank you all the team at Urban & Rural for guiding me through a very stressful time with such positivity!
Fenella Lee
Fenella · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleWe’ve just purchased our first home through Urban and Rural Dunstable. They were extremely helpful, professional and very personable from the first viewing to collecting our keys! Brad was extremely helpful throughout our process and always checked in on us. We also received a lovely welcome home package when picking up our keys - which was a lovely personal touch! They made buying our first house a very pleasant experience! Would definitely recommend their services to anyone buying in Dunstable!PositiveResponsiveness, Quality, Professionalism
Laura · 25 October 2022 · Urban & Rural Dunstable
★★★★★ 5/5
GoogleWe recently bought our first house through urban and rural and we couldn’t fault them. They were professional and all very helpful making the progress very seamless
The lovely Amy was very helpful with showing us round and getting us set up as well as checking in with how the house has been going since we’ve moved in
Niamh · 12 October 2022 · Urban and Rural Property Services Ampthill
Agent replied · 15 June 2024
Dear Niamh, thank you for taking the time to write a review about your experience dealing with us, we truly appreciate it!
★★★★★ 5/5
GoogleFrom the beginning of my enquiry into properties Amy from Urban and Rural was great. She was very friendly and professional, answering all my questions ( and there were a lot) Initially my offer wasn’t’t accepted however she kept trying for me and managed to get the deal sealed. Throughout the entire process everyone at Urban and Rural was more than welcome to help me with any enquiries and chase things up. I used their recommended solicitors and mortgage advisors who were also great and made the entire process stress free and easy! Would definitely recommend and use them again in the future. Thank you to all of you!
Emily · 12 October 2022 · Urban and Rural Property Services Ampthill
★★★★★ 5/5
GoogleUrban and Rural recently sold my property and from start to finish had a fantastic service from them.
Oliver was super professional and was very honest which I appreciated.
Then Amy and Mason did a great job with viewings and keeping me in the loop.
Briar too kept us informed at all times, I would have no hesitation in using them again in the future , five stars from me ⭐️ ⭐️⭐️⭐️⭐️
Sam · 12 October 2022 · Urban and Rural Property Services Ampthill
★★★★★ 5/5
GoogleI met with several local estate agents before deciding on who to represent my house sale. Without doubt U&R Ampthill stood out. Ollie was professional, didn’t give me any waffle and certainly wasn’t pushy. He let me take my time and was available to take my calls and advise. His market knowledge was invaluable. Amy was great and sold my house very quickly. She kept me updated on my offers and helped me through the sales process. My aftersales was tricky I had a complicated chain and it took 5 months to go through, mainly due to issues in covenants on the development I lived on and the management company being acquired. Peter worked in collaboration with the other estate agents in the chain, solicitors, Bedford council, my new developer, an exhaustive list of contacts, to get my sale over the line, which we did. I hope not to move for a while but when I do I’ll be on the phone to Ollie!
Caroline · 12 October 2022 · Urban and Rural Property Services Ampthill
★★★★★ 2/5
GoogleDisappointing
Gordon · 25 August 2022 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)
★★★★★ 1/5
GoogleA viewing was scheduled with them and they not even Contact to say was cancelled. They do not show much interest to sale the House as do not care about potencial buyers.
Pili · 25 August 2022 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.