Trusted Agent profile

Urban and Rural Property Services estate agents in Dunstable, Milton Keynes, Leighton Buzzard and 3 more

4.6

★★★★★ Excellent

772 reviews across 8 offices and 3 platforms

Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 772 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

690

Reviews on Google

All 8 offices

Facebook logo

4.0 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

70

Reviews on Trustpilot

Business-wide

Our offices

Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 690 reviews on Google only. Show every review

5/5

Google

Very pleased to do business with Urban and Rural. We completed the sale of our house at the earliest time possible. Thanks to the amazing team at U&R. Within 2 hours of our first meeting the advertisement of my home was on the website and they arranged viewings from next day onwards and we found a buyer less than 48hours. They attended to all my queries and responded quickly. Wonderful and hardworking team. Good Luck to the future Buyers and Sellers. I can assure you are in safe hands.

Pratibha · 25 August 2023 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)

5/5

Google

Great service for the start to the end. Adam was the first person we met from the company and he was very professional and honest from the start. Reassured us about any doubts we had. House was sold within a week. Steven Redmond then took over whilst the sale was going through he gave us weekly updates and chased the solicitor’s ,it was stressful at times but Steven was always very professional and polite. He return all calls and emails quickly. That quality of service continued after exchange of contracts. We Highly recommend the team

Kelly · 25 August 2023 · Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)

5/5

Google

Great team, special shout-out to Chris Camden for helping me buy my property and Steven Redmond for helping the proces along Highly recommend, super team

Sam · 25 August 2023 · Urban and Rural Property Services Newport Pagnell

5/5

Google

We had a great experience with Urban & Rural, they worked really hard and kept chasing solicitors so we didn't have to. A great professional service. Found the perfect buyer for us within days.

Dave · 25 August 2023 · Urban and Rural Property Services Newport Pagnell

5/5

Google

We came to Urban & Rural, Bletchley, to sell our property after a disastrous experience with another agent, having wasted seven moths and lost a property we were buying. Ian, Kathy and James quickly organised a new sale, helped us overcome several external obstacles on the way and we finally moved within budget after a few months. We will remember their family touch and availability, their patient and expert handling of our sale and buy, and their constant encouragement. Thank you, team!

Françoise · 21 July 2023 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

Katy and Ian are Amazing, We originally left another estate agent expressing our frustration at the time. Katy and Team stepped in reassured us. .and started to treat us with respect and have full understanding of our situation needless to say they stepped up to the mark, communication was great all the time and we achieved a sale with in a few months. We expressed a quick transition which Katy was more than capable to achieve and we completed in 2 months. Very honest and trustworthy estate agents that keep your interests as their priority Hands down no.1 estate agent in the Bletchley area. #urban&Rural Bletchley Thanks again Katy and Ian Best wishes Lee & Jess.

Lee · 21 July 2023 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

Purchased a house through this agency, and I cannot recommend them enough. Everything was quick and efficient, Ian was amazingly helpful, and despite the solicitors holding things up, all necessary conversations were had via Urban and Rural, which considerably sped the process up. 10/10 service.

Chips13p · 16 June 2023 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

The team at Urban & Rural were lovely to work with throughout my buying process. I was updated by the team (Katy, Ian, James) promptly at all stages, and they helped keep the solicitors on track during this very busy period in the housing market. Nothing but praise and recommendation for all the team who were always a pleasure to talk to!

Callum · 16 June 2023 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

We want to say a big thank you to Katy and the team at Urban and Rural (Bletchley). Firstly, Katy was really quick at attending our flat and putting it on the market. Katy and the team made sure we were updated and quickly informed about all the house viewings and we managed to accept an offer in a couple of weeks! Everyone was really friendly and happy to answer all of our questions. During the long solicitor process, Katy continued to chase up solicitors to try and speed things along for us and the buyer of the flat. Really appreciate the hard work from the team at urban and rural. I would definitely recommend!

Kirsten · 16 June 2023 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

Urban and Rural (Bletchley) and their great team were FANTASTIC!!! They made the buying process so easy and helped me understand what was happening every step of the way. They communicated in such a great way that gave me peace of mind. Katy is professional and friendly. I really enjoyed working with her. As a first time buyer, I love my purchase and the whole house buying process. I would highly recommend Urban & Rural to anyone looking to buy or sell in Bletchley area. I received a beautiful gift box from them which was very generous. I would like to say a big THANK YOU!!!

Helen · 16 June 2023 · Urban and Rural Property Services Milton Keynes (216 Queensway)

5/5

Google

I have used Urban & Rural a few times over the years and from start to finish, the customer service from all the team members is always excellent. I highly recommend them.

Anita · 16 June 2023 · Urban and Rural Property Services Ampthill

Agent replied · 15 June 2024

Thank you very much for your kind review, we really do appreciate your business and taking the time to share your experience. It is always a pleasure working on your behalf.

5/5

Google

I have moved into Ampthill and my purchase was through this branch of Urban and Rural. Great service from all staff throughout the journey of the sale from start to finish. The sale was on the cusp of falling through but Amy and Briar went above and beyond to keep it going and to keep the vendor sweet. I could of negotiated the price abit more as the property was a dooer upper in alot of ways and I've had to spend alot to bring it up. However, it is Ampthill and at that point nothing was for sale anywhere and my house in Solihull had sold in 3 days of going live, so beggers can't be choosers. The prosecco and biscuits were a nice finishing touch to the sale but lol I explained im a Muslim and couldn't drink it :DD

R · 16 June 2023 · Urban and Rural Property Services Ampthill

1/5

Google

Rating only, no written review.

Dan · 15 June 2023 · Urban and Rural Property Services Leighton Buzzard

Agent replied · 14 June 2024

Hi Dan, we are struggling to find your details on our database, we would appreciate if you could email us on leightonbuzzard@urbanandrural.com to tell us more about your experience and the reason for the 1 star review so we can look into things internally.

5/5

Google

I've had the pleasure of working with Ampthill Urban and Rural for two different moves, and they've been really excellent, Oliver in particular. If I were still in Ampthill, I certainly wouldn't go anywhere else!

Friday · 16 April 2023 · Urban and Rural Property Services Ampthill

Agent replied · 15 June 2024

Thank you so much for taking the time to leave a review Rose, we really appreciate it!

5/5

Google

Urban and Rural in Ampthill have been excellent! I bought my house via them and then sold it with them too. They were really helpful through the whole experience. Would highly recommend.

Charli · 16 April 2023 · Urban and Rural Property Services Ampthill

Agent replied · 15 June 2024

Thank you so much for taking the time to leave a review Charli, we really appreciate it and thank you for entrusting us with your business!

5/5

Google

We engaged Urban & Rural (Ampthill office), late September 2022. We were looking for our early retirement apartment in the Ampthill area. Amy showed us to an apartment which fitted our requirements perfectly. On the onset, Amy and Georgina were amazing and very supportive with updates, and visits to our prospective new apartment. The whole process was very smooth with regular updates from both Amy and Georgina, which resulted in a successful exchange of contracts and completion. Our grateful thanks to them both and the Ampthill branch of Urban & Rural .

Terry · 16 April 2023 · Urban and Rural Property Services Ampthill

5/5

Google

Had a great experience using the Ampthill branch. From their first home visit with Oliver ,excellent sales with Amy , after the sale , lots of updates & phone calls to solicitors by Georgina & Ben always updating me with news . Couldn't recommend them highly enough & a chance here to thank them all for the great help selling my home.

Alan · 16 April 2023 · Urban and Rural Property Services Ampthill

5/5

Google

I bought my property through Urban & Rural, and their service has been amazing. I really enjoyed my experience with them and can highly recommend them!!

Estene · 16 April 2023 · Urban and Rural Property Services Leighton Buzzard

5/5

Google

We put our property on the market and within a week the sale was agreed. The team at Urban & Rural were consummate professionals from start to finish and worked to ensure our every need was adequately met. We have dealt with 5 different estate agents during our time in Leighton Buzzard and Urban & Rural comfortably top the list in every category.

James · 16 April 2023 · Urban and Rural Property Services Leighton Buzzard

5/5

Google

Initially had Darren and Mechella to value our house and they were professional, well prepared and became our main contact throughout the sale. All staff in the Leighton Buzzard branch were excellent. Darren was always on top of any potential issues and was aware of any issue arising from the sale of our property and the property we were buying, liaising with other agents and solicitors. Would certainly recommend Urban and Rural to anyone considering selling their house in the Leighton Buzzard area.

Robert · 16 April 2023 · Urban and Rural Property Services Leighton Buzzard

1/5

Google

Rating only, no written review.

Danny · 16 April 2023 · Urban and Rural Property Services Leighton Buzzard

Agent replied · 16 April 2026

Hi Dan, we are struggling to find your details on our database, we would appreciate if you could email us on leightonbuzzard@urbanandrural.com to tell us more about your experience and the reason for the 1 star review so we can look into things internally.

5/5

Google

Thank you to Darren and his team for helping us through the process of buying our house. They were always quick to respond to any queries and were very helpful throughout.

Luke · 16 April 2023 · Urban and Rural Property Services Leighton Buzzard

Agent replied · 14 June 2024

Thank you Luke, hope your well.

5/5

Google

I can’t sing the praises enough of Andrew and the team at the Leighton Buzzard branch of Urban & Rural. Today I had to make the awful and dreaded decision of pulling out of my sale & purchase due to the massive hike in interest rates and cost of living having a impact on the affordability of the property purchase. Andrew was incredible, dealing with the news sympathetically and fully understanding the reasoning behind my decision. What potentially could have been a very awkward conversation ended up being one that made me feel better and confirmed that I had indeed picked the right estate agent. When this crazy world calms down, I know without question that I will be back in touch with them - that will save me time getting three valuations! Thank you so much to all the team for their care and respect during the whole process. If you think estate agents are all sharks - you can have confidence that these guys are far from that.

Richard · 16 April 2023 · Urban and Rural Property Services Leighton Buzzard

Agent replied · 14 June 2024

Thank you Richard, We hope your well.

5/5

Google

We recently purchased our house through Urban & Rural. The whole process was made much less stressful by the fact we could easily contact Darren and Michella who would look into updates and get back to us promptly. Even after the move, we still had no issues contacting them for any slight issues we had regarding the property contents.

Charlotte · 16 April 2023 · Urban and Rural Property Services Leighton Buzzard

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Urban and Rural Property Services and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Urban and Rural Property Services

Which Urban and Rural Property Services office has the most reviews?

Dunstable has the most, with 244 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 168.

Where are the Urban and Rural Property Services offices?

The eight Urban and Rural Property Services offices, by town:

Has Urban and Rural Property Services won any awards?

Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, Oxfordshire, Bucks, MK. The group and its branches have also won 2 other industry awards since 2018.

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