5/5
GoogleProfessional, experienced and smooth process. Thanks Peter for all your help.
Trusted Agent profile
Urban and Rural Property Services estate agents in Dunstable, Milton Keynes, Leighton Buzzard and 3 more
★★★★★
772 reviews across 8 offices and 3 platforms
Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 772 reviews on three platforms, rated 4.6 out of 5 overall.
690
Reviews on Google
All 8 offices
12
Reviews on Facebook
Business-wide
70
Reviews on Trustpilot
Business-wide
Our offices
Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.
- Urban & Rural Dunstable39 High Street, Dunstable, LU6 1JE, LU6 1JE244 reviews · 165 on Google (4.9)13 in the last 90 days
- Urban and Rural Property Services Milton Keynes (216 Queensway)216 Queensway, Bletchley, MK2 2ST168 reviews · 100 on Google (5.0)13 in the last 90 days
- Urban and Rural Property Services Milton Keynes (338 Silbury Boulevard)338 Silbury Boulevard, MK9 2AE141 reviews · 141 on Google (4.5)9 in the last 90 days
- Urban and Rural Property Services Leighton Buzzard23-25 Hockliffe Street, LU7 1EZ139 reviews · 69 on Google (4.7)2 in the last 90 days
- Urban and Rural Property Services Newport Pagnell31 High Street, MK16 8AR103 reviews · 93 on Google (4.7)0 in the last 90 days
- Urban & Rural31 High St, Newport Pagnell, MK16 8AR, MK16 8AR93 reviews · 82 on Google (4.7)0 in the last 90 days
- Urban and Rural Property Services Ampthill19, Bedford Street, MK45 2LU56 reviews · 46 on Google (4.8)0 in the last 90 days
- Urban & Rural Bedford72 Bromham Road, Bedford, MK40 2QH, MK40 2QH1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 690 reviews on Google only. Show every review
Google5/5
GoogleI Recently bought a property from urban and rural, with help of Peter and his team. It was a quick exchange with the help from Steven, any enquries i had were quickly answered. I am very happy with my purchase and would strongly recommend Urban and Rural and their team
1/5
GoogleCurrently in a chain with this estate agent. Absolutely Horrendous communication. Always promising calls back to solicitors and agents and never delivering. Putting forward buyers to their client as investors and not disclosing that they have Related sales pending. If you are looking to sell property, I would look elsewhere as the after-care sales progression is extremely poor.
5/5
GoogleWe have had an extremely positive experience with Urban & Rural and have no hesitation in recommending them to others, as they were to us. Chris had an excellent understanding of the local market and valued it £20,000 over other valuations. Zoe was incredible during the house viewings and kept us well informed as offers came in - she managed to secure us an offer £5,000 over the asking price. Steven also called us throughout the solicitors stage making us feel very well informed. We can’t thank Urban and Rural enough for their professionalism and help - it made what is typically a stressful situation a much easier process.
5/5
GoogleCould not be happier with my experience selling a property through Urban and Rural. Throughout the whole process the whole team were exceptionally helpful, and kept us up to date weekly with how it was all going. Wouldn't hesitate to use them again the future!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWe have had an extremely positive experience with Urban & Rural and have no hesitation in recommending them to others, as they were to us. Chris had an excellent understanding of the local market and valued it £20,000 over other valuations. Zoe was incredible during the house viewings and kept us well informed as offers came in - she managed to secure us an offer £5,000 over the asking price. Steven also called us throughout the solicitors stage making us feel very well informed. We can’t thank Urban and Rural enough for their professionalism and help - it made what is typically a stressful situation a much easier process.
5/5
GoogleReally good estate agents Def recommend. Very professional and go beyond to help you.
5/5
GoogleHi I would just like to say that I found all staff at the Urban x Rural agency in Dunstable to be very pleasant and very helpful and I would definitely use them again if the need arises, so the Very Best of Wishes and Thankyou, Noreen
5/5
Google10/10 experience with Jess... highly recommend
5/5
GoogleJessica kept on top of the 2 solicitors that didn't seem in any rush and managed to push it through in 10 weeks which was their quickest one this year. Thank you Jessica
5/5
GoogleIt was a pleasure to deal with Urban & Rural team. The whole proces was new for me and stressful sometimes which I believe is normal for the beginners but exciting at the same time . Lesley K. was looking after my case from the beginning . She was always available and ready to talk or responded to my calls and answered all questions. Liaised with the vendor and responded to me very quick. She was very helpful , supportive and ….. patient during the whole process! 😉 Thank you. Ps. Thank you also to Darren who also knew my case and also was very helpful during the process. Thank you all!
5/5
GoogleI recently bought a property through U&R and had Lesley in support the whole way. While the legal process was certainly not seamless with ups and downs, delays and problems in abundance, Lesley was excellent at navigating and getting stuff done. She kept me in the loop at every step, was proactive in chasing for information and was professional and helpful. I would not hesitate to use Urban and Rural again, they will absolutely be my first choice for selling and buying in the future.
5/5
GoogleI found Urban & Rural, so professional, Jess was warm & friendly and showed us around the property and answered all of our questions and concerns. With regard to selling our own house Darren completed the valuation and explained what they do and how they would promote our home, again the service was exceptional. Due up a change in our circumstances we were unable to proceed with our sale. When the time is right we would not hesitate is choosing Urban & Rural again. Sharon
5/5
GoogleYears ago we bought our first house through Urban&Rural and it was such a smooth, stress-free first time purchase, thanks to Darren. 9 years forward, we needed to sell that house this year and I made the right decision to go back to them. Along the way, both Darren and Lesley have been great help. Looking after our sale, trying to get the best possible result for everybody. Amanda and Elicia were amazing with arranging the viewings while always respecting our house and our family commitments. I owe special thanks to Lesley for being there for us any time we needed her, keeping everybody informed at every stage. Selling and buying are both very stressful events in a person’s life, it makes a huge difference when you have a good professional companion with you.
5/5
GoogleThanks Zoe, she helped me to buy a dream house within 3 months and with a reasonable price. It was a very good experience and at least she will help to bargain a fair price to both sides.
5/5
GoogleUrban and rural helped my partner and I find our first home. The process has gone through incredibly quickly. Highly recommend!
4/5
GoogleLeslie at Urban and Rural was extremely helpful in getting my flat sold. She keptnin touch regularly and always had a positive attitude. Thanks Leslie and all the team for all your help over the last year, all the best Natasha
5/5
GoogleBuying a property is never easy. We were therefore thankful that Lesley Kehoe was so helpful at every stage giving advice, chasing up solicitors but most importantly keeping communication lines open so we were up to date with the purchase of our new property. Rating out of 10 = 10
5/5
GoogleDarren and the team couldn't be more helpful when selling our house and always available, Lesley particularly available even when she was supposed to be off! They were brilliant through the whole process even pulling another buyer out of the hat when, under unfortunate, circumstances our buyers pulled out.
5/5
GoogleMy partner and I attended a few viewings with Urban and Rural during our property search, and all were really positive experiences. The agents were pleasant and helpful, and we would highly recommend as a whole. Since our offer was accepted on our new home, we had a lot of contact with Lesley Kehoe. Lesley has been absolutely amazing throughout, making the whole process seamless. She is extremely professional, gets things done and keeps you updated. Lesley is also very personable and she gets excited with you when you reach new milestones during the process - as a first time buyer this was extra special. Lesley is worth her weight in gold, and we are very pleased that we went on this journey with her!
5/5
GoogleThanks Zoe, she helped me to buy a dream house within 3 months and with a reasonable price. It was a very good experience and at least she will help to bargain a fair price to both sides.
5/5
GoogleAlex Francis at the Bletchley branch (who conducted all our viewings) was very personable, a great communicator and was hard working and persistent in finding us tenants. We couldn't have been happier with his service!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Urban and Rural Property Services and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Oxfordshire, Bucks, MK
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Oxfordshire, Bucks, MK
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: EA Masters winners lists, as published, linked by year.
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Questions about Urban and Rural Property Services
Which Urban and Rural Property Services office has the most reviews?
Dunstable has the most, with 244 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 168.
Where are the Urban and Rural Property Services offices?
The eight Urban and Rural Property Services offices, by town:
- Ampthill: 19, Bedford Street, Ampthill, MK45 2LU
- Bedford: 72 Bromham Road, Bedford, MK40 2QH, MK40 2QH
- Dunstable: 39 High Street, Dunstable, LU6 1JE, LU6 1JE
- Leighton Buzzard: 23-25 Hockliffe Street, Leighton Buzzard, LU7 1EZ
- Milton Keynes (216 Queensway): 216 Queensway, Bletchley, Milton Keynes, MK2 2ST
- Milton Keynes (338 Silbury Boulevard): 338 Silbury Boulevard, Milton Keynes, MK9 2AE
- Newport Pagnell: 31 High Street, Newport Pagnell, MK16 8AR
- Urban & Rural: 31 High St, Newport Pagnell, MK16 8AR, Milton Keynes, MK16 8AR
Has Urban and Rural Property Services won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, Oxfordshire, Bucks, MK. The group and its branches have also won 2 other industry awards since 2018.
