Trusted Agent profile
★★★★★
772 reviews across 8 offices and 3 platforms
Urban and Rural Property Services has eight offices, in Dunstable, Milton Keynes (three offices), Leighton Buzzard, Newport Pagnell, Ampthill and Bedford. Together they have 772 reviews on three platforms, rated 4.6 out of 5 overall.
690
Reviews on Google
All 8 offices
12
Reviews on Facebook
Business-wide
70
Reviews on Trustpilot
Business-wide
Urban and Rural Property Services's eight offices, most reviewed first. Each has its own page.
Showing 690 reviews on Google only. Show every review
5/5
GoogleSteven and team have been nothing short of fantastic with our move. It was a difficult one with twists and turns but Steven very often knew more than anyone else. This is an excellent team who handled our move brilliantly. My husband and I would recommend them in a heartbeat. Thanks for everything Urban and Rural Milton Keynes. Mark and Juliet Bartlett
We are so glad to hear about your experience with us, Juliet. Thank you.
5/5
GoogleRating only, no written review.
Thank you for the review, I am glad to hear you enjoyed the service!
5/5
GooglePeter was brilliant in our property search, fantastic customer service - very personal & supportive in us finding our first property. I highly recommend Urban & Rural, will defiantly return again in the future when needed.
Thank you for the review Alfie!
5/5
GoogleWe recently completed our sale and purchase using Urban & Rural and we highly recommend their services to anyone considering a home move in the Ampthill area. Whilst we had a difficult moving experience (through absolutely no fault of Urban & Rural) they stepped up and went the extra mile when we needed additional support. This included managing to re-sell our property within 24 hours, when the previous buyer dropped out just prior to exchanging. All of this happening whilst we had a 1-week old baby! Big thanks in particular go to Paul and Amy from sales and Tracey in aftersales. Without the phenomenal efforts from these three people, I think we would’ve given up on the house moving journey. But, now we are unpacking boxes in our dream home!
Hi Sophie, thank you so much for your wonderful review! We’re so glad Paul, Amy, and Tracey could support you through the challenges and help you secure your dream home. Wishing you all the best as you settle in with your little one. If you ever need anything, don’t hesitate to get in touch! The Ampthill Team.
5/5
GoogleMany thanks to the whole team at Urban and Rural for helping us find a buyer. From the first interaction we were confident they were genuinely interested in ensuring we achieved our aim, keeping us fully informed and offering advice when needed. Particular thanks go to Paul Savage who couldn’t have put himself out more.
Hi Georgia, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us, and we're especially grateful for the recognition of Paul Savage. He truly goes above and beyond for our clients, and we're glad it made a difference for you. The Ampthill Team.
5/5
GoogleWe recently sold our house through Urban & Rural Ampthill/Flitwick and we'd definitely recommend them if you're thinking of selling. The photographer they used and drone shots made a huge difference, and Duncan was just brilliant throughout the sale journey!
Hi Nicola, thank you so much for your kind words! We're thrilled to hear you had a positive experience with our team at Urban & Rural Ampthill/Flitwick. We’re glad the photography and drone shots made an impact, and we’ll be sure to pass on your praise to Duncan. Best of luck with your next chapter, and thanks again for recommending us. The Ampthill Team.
5/5
GooglePeter was brilliant in our property search, fantastic customer service - very personal & supportive in us finding our first property. I highly recommend Urban & Rural, will defiantly return again in the future when needed.
Thank you for the review Alfie!
5/5
GoogleI wanted to take a moment to share my feedback regarding the professionalism of Adam Stubbs. His attention to detail was truly outstanding and demonstrated a deep understanding of my needs. He was an absolute pleasure!
Thank you for the great feedback, Conor.
5/5
GoogleThe team at Urban and Rural were great from start to finish. Cerys and Stephen both helped to make the buying process stress free, keeping me updated every step of the way. It took exactly 3 months from first viewing the property to moving in. I would definirely recommend Urban and Rural's services.
Thank you, Laura it was a pleasure to work with you.
1/5
GoogleI had a viewing booked for a property with them and had a confirmation from them that it was booked. I drove 2 hours to get to the property for the viewing and then found out that the property had already been sold 3 days ago and taken off the market. This is extremely unprofessional and a huge waste of my time. I would strongly discourage anyone from using this estate agent’s services, as if they are not professional enough to simply to notify someone that their viewing has been cancelled, I would imagine that there would also be a lot of other issues if you used their services.
5/5
GoogleHuge thank you to Urban and Rural for your help in my property sale, I would especially like to say thank you to Peter, you were incredibly helpful and communication was great from start to finish!
Thank you so much for the review!
5/5
GoogleThank you for all the help in my property purchase, I got the perfect mortgage advise which allowed me to purchase my home, thank you to Peter for all your help!
5/5
GoogleI have recently purchased through the company. I was very pleased with the service that I was provided by all. Steven was great in making the sales progression smooth and Peter was amazing in keeping me up to date with properties coming to the market, would highly recommend! Thank you!
5/5
GoogleWe were so happy with the entire experience! A special thanks goes out to Peter. As first-time buyers, we had so many questions and were quite nervous of the process of buying a house but he made everything so simple and stress-free. He walked us through the entire process and found homes that matched exactly what we were looking for. Thanks to Peter, we’re now in our first home and we couldn’t be happier. Highly recommend! :)
5/5
GoogleMy family and I have recently sold and purchased through urban and rural and they were nothing short of fantastic. Giving us weekly updates on our property sale and all feedback from viewings provided too. A huge thank you to Peter for all your help in finding us our dream home and to Steven to for keeping us updated with all the progression too, fantastic complaint and would highly recommended
5/5
GoogleThank you so much to Urban and Rural, and especially to Peter for all their help in my property search and sale. They helped me sell my property, quickly and for a good price! Peter sent me properties as soon as they came on and found me my dream home! Would highly recommend their service and will use them again in the future!
5/5
GoogleGreat working with Peter at Urban and Rural extremely professional and helpful. Highly recommend.
5/5
GoogleThank you for all the help in my property purchase, I got the perfect mortgage advise which allowed me to purchase my home, thank you to Peter for all your help!
5/5
GoogleThank you so much to urban and rural for the all the support provided in my property search, especially to Peter for keeping me up to date with everything coming to market and finding me my dream home!
5/5
GoogleExcellent Estate agent. Thank you to Peter and team for making the house sale & purchase such a smooth experience.
5/5
GoogleThank you to urban and rural for all their support in my property search and sale. A shoutout especially to Peter for all all his help and keeping us up to date with the market and finding us our dream home, would definitely use again in the future!
5/5
GoogleI have recently purchased through urban and rural and they were amazing! A huge thank you to Peter for helping me finding my dream home, also Steven for making the sales progression stress free!
5/5
GoogleI have recently purchased through the company. I was very pleased with the service that I was provided by all. Steven was great in making the sales progression smooth and Peter was amazing in keeping me up to date with properties coming to the market, would highly recommend! Thank you!
5/5
GoogleI’ve recently completed my house purchase through Urban and rural and Peter was amazing from start to finish. I can’t thank him enough for making a stressful experience so much easier with being kept up to date through the whole process to make it a seamless transition. Thanks Peter!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Urban and Rural Property Services and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Dunstable has the most, with 244 reviews rated 4.5 out of 5, followed by Milton Keynes (216 Queensway) with 168.
The eight Urban and Rural Property Services offices, by town:
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, Oxfordshire, Bucks, MK. The group and its branches have also won 2 other industry awards since 2018.
