Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
View AgentsEfficient, down-to-earth and perfect in documentation
Of the agencies I have dealt with for over 10 years of renting, it is in interacting with Tylers that I have felt most, well, a person rather than a function of my money and needs. And it is refreshing in a line of work where there can be so much of a salespeople mentality.
My experience of viewing the property was that they give you space to see and feel for yourself while also being actively present to assist you (and so often you are either flooded with words of how good a choice a particular place is or have too quiet a shadow following you around).
I have also found Tylers very efficient in processing documentation and queries. Although a key person may take overall responsibility for your property, the team members seems to work closely together and things are managed quickly and efficiently. Everybody I have spoken to/ written with, and this is at least 5-6 people, has been very friendly and competent to handle a query.
I was also quite impressed with their documentation, such as the inventory you receive at entry. There were aspects of the flat I would never have noticed if I didn't have to check through it. They are also very prompt at acknowledging receipt of payments in writing.
They are not always perfect - I've had some occasions of relevant information not being communicated and delays with requests for work being done, but I guess I have noticed them only because the overall standard of communication and efficiency is really high.
Can recommend Tylers whole-heartedly. If I need to change my place, I am quite likely to ask them for help rather than go on a federated website, and this would be quite out of character for somebody who likes to research her options by herself.
Mila · 4 January 2016 · Tylers
★★★★★ 5/5
View AgentsAn amazing letting agent
Tylers are by far one of the most professional, efficient, honest and friendly agency I have had the pleasure of dealing with.
From start to finish I felt that I was their number on priority and all queries / issues were dealt with in a timely manner.
It is a shame that we have had to move [circumstance dictated this] However the next tenant is in good hands.
Stephen · 20 November 2015 · Tylers
★★★★★ 5/5
View AgentsTennancy Management
I have used Tylers to manage properties for me over the last 6 years whilst working overseas. I primarily interact with Eva and Ryan and the service I get is excellent.. They are very reliable and communicative. A big help when you are often 8000 miles away!
Keiron · 18 November 2015 · Tylers
★★★★★ 5/5
View Agentsprofessionalism, tact and integrity
The team at Tyler's did a great job selling my flat. They showed great professionalism, tact and integrity throughout and kept the deal on track in some difficult circumstances for both myself and the buyer. I'd have no hesitation in recommending them.
Tom · 17 November 2015 · Tylers
★★★★★ 5/5
View AgentsExcellent Communication
When you're selling your house - or trying to - there's nothing worse than bad communication. Late in the process of selling mine, things threatened to get complicated.further along the chain. Alistair was brilliant at keeping me in touch with what was going on, and creative in finding a solution to something which looked like it might be a problem. When you first select an estate agent it's easy to forget that one of the most important things is to find someone who will be reassuring if things get stressful. Alistair was great at that.
Nigel · 17 November 2015 · Tylers
Agent replied · 8 March 2016
Hi Nigel
I really appreciate your comments, moving home can certainly take its toll, especially when you are moving some distance!
I hope that the move went well and you are nicely settled in.
With thanks
Alistair
★★★★★ 5/5
View AgentsExcellent agent
I really appreciated it that Ellis didn't try to 'sell' me the property but just left it for me to see and make up my own mind. He didn't bombard me with information I can see for myself; I suppose he understands that when a person sees a property they have enough information to process without any 'distraction' from an agent. He tried to answer my questions but didn't pretend to knowledge he didn't have. And since the sale was agreed he conducted the rest of the sale calmly and professionally. Pleasure to have you and an agent, Ellis. I'll be in touch when I come to sell!
Richard · 8 November 2015 · Tylers
★★★★★ 5/5
View AgentsHighly Recommended
I have been consistently impressed with the professionalism, courtesy, and conscientiousness of the Tylers team. Their thoroughness and accountability made it easy for me to entrust them with the let (and, later, the sale) of my property, and I can recommend them without hesitation.
Ian · 6 November 2015 · Tylers
★★★★★ 5/5
View AgentsWorked hard on my behalf
I bought a flat through this agent, who I did not know at all previously. They were unfailingly helpful and guided me through the process, recommending a lawyer who was equally thorough. When the vendors were pushing for completion they kept me in touch and returned all my calls promptly.
I have subsequently let the flat through them until going to live in it myself. They advised on the price and hired in the necessary white goods on my behalf.
I am happy to recommend the firm unreservedly from this recent experience
Lorna · 5 November 2015 · Tylers
★★★★★ 5/5
View AgentsSale of property
We couldn't have asked for a better service. From beginning to end of the process we were always kept well informed at every stage and guidance we received was invaluable. We were always greeted with a smiling face or heard a friendly voice on the phone. The sales particulars which Tyler's produce are exceptional in their quality compared to other agent's we used whilst looking for our purchase property. We would not hesitate to recommend Tylers to anyone looking for a very professional estate agent at a good value price.
SA · 4 November 2015 · Tylers
★★★★★ 5/5
View AgentsRating only, no written review.
Adam · 30 October 2015 · Tylers
★★★★★ 5/5
View AgentsExcellent Service
Tylers at Histon acted for me selling a retirement flat in North Cambridge on behalf of the estate of my late mother. From the development of the seller's pack, through the viewings, to offer, and completing the sale they were pro active, effective and efficient. An excellent and stress free experience of selling.
Nicky · 29 October 2015 · Tylers
★★★★★ 5/5
View AgentsVery professional and efficient
I rent a house through Tyler's and have found that Eva is the best letting agent I have ever come across. When we first moved into the house there were lots of issues but Eva was brilliant at sorting them all out. I feel she really cares about us and it's always a pleasure dealing with her.
Clare · 27 October 2015 · Tylers
★★★★★ 5/5
View AgentsExcellent, friendly agent who goes the extra mile.
Tylers in Willingham were the vendors agent for my first home purchase in July 2015. Having tried to purchase a property for the previous 12 months, encountering bad practice at another local agent, Alistair in Willingham went above and beyond to make sure that everyone in the process was fully informed of the complicated details of the sale which made everything significantly easier. A very friendly and professional service; I would happily recommend to anyone in the area.
David · 26 October 2015 · Tylers
★★★★★ 5/5
View AgentsA refreshing experience
Having never sold a house before, only having dealings with other agents purchasing; it was refreshing to sell our house with Tylers.
They were so professional, friendly and easy to deal with. Immaculate communication throughout the process and they explained everything as it was our first time selling.
Other agents should take note, this is how buying and selling houses should be!
Dan · 24 October 2015 · Tylers
★★★★★ 5/5
View AgentsI couldn't fault Alistair's efforts in selling our house.
Tylers were very attentive and I always got kept in the loop of what was going on. Alistair always did things in such detail and a professional manner, Our situation as sellers got very difficult, but Alistair was willing to go the extra mile to enable us to secure our sale and purchase, I haven't had a chance to say Thank you yet but I appreciate his effort very much as otherwise we wouldn't be settled in our lovely new house now!
Emma · 22 October 2015 · Tylers
★★★★★ 5/5
View AgentsGOING THE EXTRA MILE
I found Tylers to be excellent in the sale of my Cambridge property. I had an issue with the conveyancing solicitors and they personally tried to sort it out, as I am based in South Africa. When we couldn't resolve their issues, Tylers, and in particular, Andrew Jackman, dealt with the new solicitors quickly and efficiently. The entire sale went through efficiently and I cannot fault them. I can definitely recommend them to do an excellent job.
Linda · 21 October 2015 · Tylers
★★★★★ 4/5
View AgentsRating only, no written review.
Ian · 20 August 2015 · Tylers
★★★★★ 5/5
View AgentsExcellent service
As a landlord I have always received excellent service from the Tylers residential team. Nothing is too much trouble and they always respond swiftly and efficiently. In particular I huge thanks are extended to Eva Clarke who deserves note for her professional and efficient attitude.
KH
Kim · 13 August 2015 · Tylers
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
