5/5
View AgentsExceptional level of professionalism and helpfulness shown throughout.
Rating only, no written review.
Trusted Agent profile · Cambridgeshire
Verified
Tylers reviews from sellers
★★★★★
19 reviews from sellers across 3 offices
19 reviews of Tylers come from sellers, rated 5.0 out of 5 on average, across three offices in Histon, Cambridge and Willingham.
Reviews from sellers
19 reviews from sellers, newest first, with the office each one is about.
View Agents5/5
View AgentsGreat customer service, integrity and professionalism.
It is difficult to find a way to articulate the quality of service I received from Tylers. Every interaction was polite, succinct and committed to serving me as fully as possible. The sale process wasn't easy and there were a number of complications, but none of it was the responsibility of Tylers who steered me elegantly through the process. First class!
5/5
View Agents1st class service.
Professional, transparent, efficient and dedicated - would thoroughly recommend.
5/5
View AgentsExceptional customer service - can't recommend highly enough!
I put my flat on the market this time last year and am so pleased that I chose Tylers to help me through this. From the initial valuation right through to completion, Andrew was unfailingly patient, polite, efficient and professional. Despite several delays in the process (nothing to do with Tyler's!) Andrew remained enthusiastic and helpful at every stage, often going above and beyond to reassure me that things were still on track. Tylers charged very reasonable rates for what turned out to be exceptional service - I can't recommend highly enough!
5/5
View AgentsQuietly got on with it.. Helpful
We achieved close to the asking price which was better than i had expected. They provided help beyond that anticipated - eg finding someone to mend minor roof storm damage. As I was mostly living 400 miles away, this was very valuable.
5/5
View AgentsFirst class customer service and professionalism
I was selling my Cambridgeshire house while living over 100 miles away and as such it was important to find a reliable and responsive estate agent who I could trust. Tylers have gone above and beyond my expectations; as a remote seller I valued their regular communication with me and felt that nothing was too much trouble for them. They truly acted on my behalf and I was pleased for them to represent my property. I would recommend Tylers wholeheartedly.
5/5
View AgentsFriendly, professional service with excellent communication
Neal at the Histon branch handled our house sale in Bar Hill. We opted for Tylers as we were impressed by his approach when we met him. He came across as friendly, professional and knowledgeable. Follow up was good too. As we were based in Sheffield, we needed to rely on Tylers to communicate clearly and regularly and we could not have had a better service. The results of initial viewings and offers were relayed well and we were able to make an informed decision on which offer to accept. The sale went through in time for the purchaser not to be caught by changes to stamp duty- and Neal kept us in the loop very well in the days leading up to completion. We would thoroughly recommend Tylers.
5/5
View AgentsVery helpful friendly team, kept me upto date.
I usually got more information regarding the move from Tylers than I did from solicitors. All the team were helpful and friendly and always responded quickly.
5/5
View AgentsSelling Our Home
Neal was our contact from Tylers, in a nutshell he was always quick at getting back to us, polite and knowledgeable and gave us lots of extra advice beyond the standard sevice an estate agent would normally offer. We would recomend this branch of Tylers over other companies we have come cross.
5/5
View AgentsAbsolutely superb!! I can't speak highly enough of Neal and his team at Tylers.
Neal and his team at Tylers put a huge amount of effort into selling my flat. I have moved a number of times, and have never experienced this high level of committment to communication with the customer and solicitors.. Tylers recommended me to a solicitor who was also excellent, super efficient and good value for money. Whenever you want to speak to your agent, they make themselves available or call back very quickly. You are made to feel you are their only client and the most important. If I ever had to buy or sell a property again, I would have no anxieties as long as Tylers were able to handle the process.
5/5
View AgentsGreat experience as a seller. The whole team go above and beyond.
This is the second time I have used Tylers and would not hesitate to use them again or recommend them. The whole team have been helpful beyond what I would have expected and is worth every penny. Many thanks!
5/5
View AgentsPerformance of Alistair Brown at Tylers
I have been dealing with Alistair Brown at Tylers for seven or eight years now. He has assisted me in the sale of three properties and furthermore has advised with considerable wisdom and insight on the purchase of several others. Alistair has always been, without exception, highly professional and ruthlessly efficient yet subtly diplomatic. I am never left wondering what is happening at any given stage and I always feel that he goes above and beyond what could reasonably be expected of an estate agent to make sure that the best possible outcome is achieved. Perhaps most importantly he is a thoroughly decent guy and I enjoy our conversations enormously and actually look forward to dealing with him which I think speaks volumes when one considers how buying or selling a house can be quite a stressful process. I would not hesitate to recommend him and Tylers in general, as I have of course interacted with his colleagues at one time or another as well, to anybody.
Agent replied · 8 March 2016
Hi Thomas, Many thanks for your kind words, it is always a pleasure to deal with you and I very much look forward to the next time ! Alistair
5/5
View Agentsprofessionalism, tact and integrity
The team at Tyler's did a great job selling my flat. They showed great professionalism, tact and integrity throughout and kept the deal on track in some difficult circumstances for both myself and the buyer. I'd have no hesitation in recommending them.
5/5
View AgentsExcellent Communication
When you're selling your house - or trying to - there's nothing worse than bad communication. Late in the process of selling mine, things threatened to get complicated.further along the chain. Alistair was brilliant at keeping me in touch with what was going on, and creative in finding a solution to something which looked like it might be a problem. When you first select an estate agent it's easy to forget that one of the most important things is to find someone who will be reassuring if things get stressful. Alistair was great at that.
Agent replied · 8 March 2016
Hi Nigel I really appreciate your comments, moving home can certainly take its toll, especially when you are moving some distance! I hope that the move went well and you are nicely settled in. With thanks Alistair
5/5
View AgentsSale of property
We couldn't have asked for a better service. From beginning to end of the process we were always kept well informed at every stage and guidance we received was invaluable. We were always greeted with a smiling face or heard a friendly voice on the phone. The sales particulars which Tyler's produce are exceptional in their quality compared to other agent's we used whilst looking for our purchase property. We would not hesitate to recommend Tylers to anyone looking for a very professional estate agent at a good value price.
5/5
View AgentsExcellent Service
Tylers at Histon acted for me selling a retirement flat in North Cambridge on behalf of the estate of my late mother. From the development of the seller's pack, through the viewings, to offer, and completing the sale they were pro active, effective and efficient. An excellent and stress free experience of selling.
5/5
View AgentsA refreshing experience
Having never sold a house before, only having dealings with other agents purchasing; it was refreshing to sell our house with Tylers. They were so professional, friendly and easy to deal with. Immaculate communication throughout the process and they explained everything as it was our first time selling. Other agents should take note, this is how buying and selling houses should be!
5/5
View AgentsI couldn't fault Alistair's efforts in selling our house.
Tylers were very attentive and I always got kept in the loop of what was going on. Alistair always did things in such detail and a professional manner, Our situation as sellers got very difficult, but Alistair was willing to go the extra mile to enable us to secure our sale and purchase, I haven't had a chance to say Thank you yet but I appreciate his effort very much as otherwise we wouldn't be settled in our lovely new house now!
5/5
View AgentsGOING THE EXTRA MILE
I found Tylers to be excellent in the sale of my Cambridge property. I had an issue with the conveyancing solicitors and they personally tried to sort it out, as I am based in South Africa. When we couldn't resolve their issues, Tylers, and in particular, Andrew Jackman, dealt with the new solicitors quickly and efficiently. The entire sale went through efficiently and I cannot fault them. I can definitely recommend them to do an excellent job.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions from sellers about Tylers
What do sellers say about Tylers?
19 reviews from sellers across three offices, rated 5.0 out of 5 on average. For example, Nigel wrote: "When you're selling your house - or trying to - there's nothing worse than bad communication. Late in the process of selling mine, things threatened to get ..."
