10 reviews from buyers, newest first, with the office each one is about.
★★★★★ 1/5
View AgentsWoeful customer service
Enquired after a property by leaving a message on voicemail, 8 hours later i had to call them and speak with a totally disinterested and unhelpful agent. Stefan i believe.
In order to reinforce my interest in the property i emailed them same day wih all my details and asking questions on said property.
Its now four days later and i have had no reply.
Should i see another property they i am interested in on with them i will put a letter through the door to registet my interest and explain i don't wish to deal with Trylers.
Just woeful customer service.
Keith · 1 April 2017 · Tylers Willingham
Agent replied · 25 July 2017
Dear Keith
Thank you very much for taking the time to leave feedback.
We pride ourselves on giving a first rate service in everything we do, so I am really disappointed to hear about your experience and I am very sorry if we fell below our exacting levels of service on this occasion.
I will have a conversation with our team to ensure that this doesn't happen again and if I could trouble you to contact me directly on either 01223 214400 or 07801 283972 I will be very happy to help with your search for a property.
I look forward to hearing from you and thanks again for the feedback.
Alistair Brown, MNAEA
Director
★★★★★ 5/5
View AgentsFlexible and helpful for buyers
As a buyer in the current climate in Cambridge, you don't expect estate agents to be overly helpful, but this isn't the case with Tylers. We received quick and courteous responses to all questions and requests to the seller, and they were flexible to arrange property access at short notice for further viewings. They kept in regular contact throughout the whole process, putting us as first time buyers at ease. Highly recommended
David · 30 January 2017 · Tylers Histon
★★★★★ 5/5
View AgentsFantastic Service with long distance purchase
Stefan Bjork and the staff at Tylers have been incredibly helpful. I am relocating to Cambridge from Glasgow and therefore this proved to be tricky given the distances involved.
Stefan went above and beyond to fit us in for viewings and also with the large number of surveyors and tradesman that I required pre-purchase. Nothing was ever too much trouble and things could easily be arranged by email.
The latter point is particularly important as I was often emailing in between other tasks at work.
I look forward to using Tylers again in the future.
Jagtar · 16 January 2017 · Tylers Histon
★★★★★ 5/5
View AgentsVery Professional and efficient
Neil at Tylers Histon was our point of contact for the purchase of our property which has now completed. The process was smooth and when we required additional visits with trades persons in advance of the purchase they were happy to facilitate this. Having not used them as a selling agent I could not comment on this aspect, but based on them handling our purchase they were faultless.
Daniel · 20 December 2016 · Tylers Histon
★★★★★ 5/5
View AgentsTylers of Histon
It was a pleasure buying my property through Tylers, they were very much part of the process and went out of their way to keep me up to date on how my purchase was going. I would highly recommend them to anyone buing or selling a property.
Regards
nik
Nik · 10 October 2016 · Tylers Histon
★★★★★ 5/5
View AgentsService provided when purchasing a house through Tylers
Neil and the team at Tylers were incredibly helpful at all points in the purchase procedure. Having not bought a house for a long time it could have been daunting, but Neil and the team made the whole process easy to navigate and hassle free. Nothing was too much trouble for them. They always returned calls promptly and were friendly and professional in their approach. I felt that as a team, they had a great depth of experience.
I would highly recommend them.
Nicky · 23 June 2016 · Tylers Histon
★★★★★ 4/5
View Agentshouse buyer
I recently bought a property in Cambridge , which is such a dynamic market .I came across Tyler's through one of the advertised property on right move and got in touch with Andrew , who showed me around and gave me a good overview of the property. There onwards most of the things went smoothly with few hiccups, mostly from the seller side. Andrew and his team was very communicative and transparent about the whole process. The best thing i liked about Andrew was keeping me update even on smallest details. also helping me to find a great Mortgage Agent in time of needs. I would surely recommend Tyler's
to my friends based on my experience.
Vivek · 18 January 2016 · Tylers Cambridge
★★★★★ 5/5
View AgentsExcellent agent
I really appreciated it that Ellis didn't try to 'sell' me the property but just left it for me to see and make up my own mind. He didn't bombard me with information I can see for myself; I suppose he understands that when a person sees a property they have enough information to process without any 'distraction' from an agent. He tried to answer my questions but didn't pretend to knowledge he didn't have. And since the sale was agreed he conducted the rest of the sale calmly and professionally. Pleasure to have you and an agent, Ellis. I'll be in touch when I come to sell!
Richard · 8 November 2015 · Tylers Willingham
★★★★★ 5/5
View AgentsRating only, no written review.
Adam · 30 October 2015 · Tylers Histon
★★★★★ 5/5
View AgentsExcellent, friendly agent who goes the extra mile.
Tylers in Willingham were the vendors agent for my first home purchase in July 2015. Having tried to purchase a property for the previous 12 months, encountering bad practice at another local agent, Alistair in Willingham went above and beyond to make sure that everyone in the process was fully informed of the complicated details of the sale which made everything significantly easier. A very friendly and professional service; I would happily recommend to anyone in the area.
David · 26 October 2015 · Tylers Willingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
