Tylers reviews from tenants

★★★★★ 2/5

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Highly recommend

I was renting with Tylers for nearly 5 years and I can’t fault them. They were always on hand to help and dealt with any repairs on the property very quickly and efficiently. When I fell pregnant early last year I was very anxious about how this would effect my tenenacy due to only being in a 1 bedroom property but Chloe at Tyler’s was very supportive liasing with my landlord and making the whole process a lot more stress free for me. In February this year after nearly 5 years in my lovely little flat i sadly had to leave due to it not being big enough anymore but again Chloe and the team made this process run smoothly. So yes would highly recommend Tylers to rent properties through!

Melanie · 11 March 2018 · Tylers Cambridge

★★★★★ 5/5

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EXCELLENT CUSTOMER SERVICE

We had a problem with our house that we're renting with Tylers. But Tylers didn't disappointed us. Eva helped us every step of the way, from finding us accommodation during the renovation near to our workplace to checking us if we have settled well during our stay. We also had a problem with our washing machine several months ago and they sent us someone to fix it free of charge :). They made us feel secured with the house that we're renting with them, will obviously renew our contract ;)

Heide · 13 July 2016 · Tylers Cambridge

★★★★★ 5/5

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Cannot recomend them highly enough!!

Before finding my home with Tylers I had many negative encounters with different letting agents, I therefore cannot reccomend Tylers highly enough, I have been renting through them for over four years and mostly dealt with Eva and Bronte who are just lovely. Not only are they very friendly and approachable they are very on the ball and efficient. From day one I have felt like a valued tenant and that's hard to come by nowadays

Abby · 13 January 2016 · Tylers Cambridge

★★★★★ 5/5

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Efficient, down-to-earth and perfect in documentation

Of the agencies I have dealt with for over 10 years of renting, it is in interacting with Tylers that I have felt most, well, a person rather than a function of my money and needs. And it is refreshing in a line of work where there can be so much of a salespeople mentality. My experience of viewing the property was that they give you space to see and feel for yourself while also being actively present to assist you (and so often you are either flooded with words of how good a choice a particular place is or have too quiet a shadow following you around). I have also found Tylers very efficient in processing documentation and queries. Although a key person may take overall responsibility for your property, the team members seems to work closely together and things are managed quickly and efficiently. Everybody I have spoken to/ written with, and this is at least 5-6 people, has been very friendly and competent to handle a query. I was also quite impressed with their documentation, such as the inventory you receive at entry. There were aspects of the flat I would never have noticed if I didn't have to check through it. They are also very prompt at acknowledging receipt of payments in writing. They are not always perfect - I've had some occasions of relevant information not being communicated and delays with requests for work being done, but I guess I have noticed them only because the overall standard of communication and efficiency is really high. Can recommend Tylers whole-heartedly. If I need to change my place, I am quite likely to ask them for help rather than go on a federated website, and this would be quite out of character for somebody who likes to research her options by herself.

Mila · 4 January 2016 · Tylers Cambridge

★★★★★ 5/5

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An amazing letting agent

Tylers are by far one of the most professional, efficient, honest and friendly agency I have had the pleasure of dealing with. From start to finish I felt that I was their number on priority and all queries / issues were dealt with in a timely manner. It is a shame that we have had to move [circumstance dictated this] However the next tenant is in good hands.

Stephen · 20 November 2015 · Tylers Cambridge

★★★★★ 5/5

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Very professional and efficient

I rent a house through Tyler's and have found that Eva is the best letting agent I have ever come across. When we first moved into the house there were lots of issues but Eva was brilliant at sorting them all out. I feel she really cares about us and it's always a pleasure dealing with her.

Clare · 27 October 2015 · Tylers Cambridge