Tylers reviews

★★★★★ 2/5

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Highly recommend

I was renting with Tylers for nearly 5 years and I can’t fault them. They were always on hand to help and dealt with any repairs on the property very quickly and efficiently. When I fell pregnant early last year I was very anxious about how this would effect my tenenacy due to only being in a 1 bedroom property but Chloe at Tyler’s was very supportive liasing with my landlord and making the whole process a lot more stress free for me. In February this year after nearly 5 years in my lovely little flat i sadly had to leave due to it not being big enough anymore but again Chloe and the team made this process run smoothly. So yes would highly recommend Tylers to rent properties through!

Melanie · 11 March 2018 · Tylers

★★★★★ 1/5

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Woeful customer service

Enquired after a property by leaving a message on voicemail, 8 hours later i had to call them and speak with a totally disinterested and unhelpful agent. Stefan i believe. In order to reinforce my interest in the property i emailed them same day wih all my details and asking questions on said property. Its now four days later and i have had no reply. Should i see another property they i am interested in on with them i will put a letter through the door to registet my interest and explain i don't wish to deal with Trylers. Just woeful customer service.

Keith · 1 April 2017 · Tylers

★★★★★ 5/5

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Flexible and helpful for buyers

As a buyer in the current climate in Cambridge, you don't expect estate agents to be overly helpful, but this isn't the case with Tylers. We received quick and courteous responses to all questions and requests to the seller, and they were flexible to arrange property access at short notice for further viewings. They kept in regular contact throughout the whole process, putting us as first time buyers at ease. Highly recommended

David · 30 January 2017 · Tylers

★★★★★ 5/5

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Fantastic Service with long distance purchase

Stefan Bjork and the staff at Tylers have been incredibly helpful. I am relocating to Cambridge from Glasgow and therefore this proved to be tricky given the distances involved. Stefan went above and beyond to fit us in for viewings and also with the large number of surveyors and tradesman that I required pre-purchase. Nothing was ever too much trouble and things could easily be arranged by email. The latter point is particularly important as I was often emailing in between other tasks at work. I look forward to using Tylers again in the future.

Jagtar · 16 January 2017 · Tylers

★★★★★ 5/5

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Exceptional level of professionalism and helpfulness shown throughout.

Rating only, no written review.

Helen · 13 January 2017 · Tylers

★★★★★ 5/5

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Very Professional and efficient

Neil at Tylers Histon was our point of contact for the purchase of our property which has now completed. The process was smooth and when we required additional visits with trades persons in advance of the purchase they were happy to facilitate this. Having not used them as a selling agent I could not comment on this aspect, but based on them handling our purchase they were faultless.

Daniel · 20 December 2016 · Tylers

★★★★★ 5/5

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Great customer service, integrity and professionalism.

It is difficult to find a way to articulate the quality of service I received from Tylers. Every interaction was polite, succinct and committed to serving me as fully as possible. The sale process wasn't easy and there were a number of complications, but none of it was the responsibility of Tylers who steered me elegantly through the process. First class!

Graham · 31 October 2016 · Tylers

★★★★★ 5/5

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1st class service.

Professional, transparent, efficient and dedicated - would thoroughly recommend.

Nicholas · 14 October 2016 · Tylers

★★★★★ 5/5

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Tylers of Histon

It was a pleasure buying my property through Tylers, they were very much part of the process and went out of their way to keep me up to date on how my purchase was going. I would highly recommend them to anyone buing or selling a property. Regards nik

Nik · 10 October 2016 · Tylers

★★★★★ 5/5

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Exceptional customer service - can't recommend highly enough!

I put my flat on the market this time last year and am so pleased that I chose Tylers to help me through this. From the initial valuation right through to completion, Andrew was unfailingly patient, polite, efficient and professional. Despite several delays in the process (nothing to do with Tyler's!) Andrew remained enthusiastic and helpful at every stage, often going above and beyond to reassure me that things were still on track. Tylers charged very reasonable rates for what turned out to be exceptional service - I can't recommend highly enough!

Daniel · 14 August 2016 · Tylers

★★★★★ 5/5

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outstanding in every way

I have nothing but praise for Andrew at Tylers. Friendly, efficient, patient, reassuring and reliable are just five words I would use to describe him. I have dealt with a lot of Estate Agents over the years but Andrew and all the people at Tylers have been the most professional and helpful. team I have met.. People often say they are going to call you back or email and then don't. . Not so Andrew. When he said he was going to do something he did it. He never ignored phone calls and always followed up any issues straight away. I would not hesitate to recommend him. A top class person with a top class team.

Margaret · 22 July 2016 · Tylers

★★★★★ 5/5

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EXCELLENT CUSTOMER SERVICE

We had a problem with our house that we're renting with Tylers. But Tylers didn't disappointed us. Eva helped us every step of the way, from finding us accommodation during the renovation near to our workplace to checking us if we have settled well during our stay. We also had a problem with our washing machine several months ago and they sent us someone to fix it free of charge :). They made us feel secured with the house that we're renting with them, will obviously renew our contract ;)

Heide · 13 July 2016 · Tylers

★★★★★ 5/5

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Quietly got on with it.. Helpful

We achieved close to the asking price which was better than i had expected. They provided help beyond that anticipated - eg finding someone to mend minor roof storm damage. As I was mostly living 400 miles away, this was very valuable.

Philip · 7 July 2016 · Tylers

★★★★★ 5/5

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Service provided when purchasing a house through Tylers

Neil and the team at Tylers were incredibly helpful at all points in the purchase procedure. Having not bought a house for a long time it could have been daunting, but Neil and the team made the whole process easy to navigate and hassle free. Nothing was too much trouble for them. They always returned calls promptly and were friendly and professional in their approach. I felt that as a team, they had a great depth of experience. I would highly recommend them.

Nicky · 23 June 2016 · Tylers

★★★★★ 5/5

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First class customer service and professionalism

I was selling my Cambridgeshire house while living over 100 miles away and as such it was important to find a reliable and responsive estate agent who I could trust. Tylers have gone above and beyond my expectations; as a remote seller I valued their regular communication with me and felt that nothing was too much trouble for them. They truly acted on my behalf and I was pleased for them to represent my property. I would recommend Tylers wholeheartedly.

Kate · 20 May 2016 · Tylers

★★★★★ 5/5

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Friendly, professional service with excellent communication

Neal at the Histon branch handled our house sale in Bar Hill. We opted for Tylers as we were impressed by his approach when we met him. He came across as friendly, professional and knowledgeable. Follow up was good too. As we were based in Sheffield, we needed to rely on Tylers to communicate clearly and regularly and we could not have had a better service. The results of initial viewings and offers were relayed well and we were able to make an informed decision on which offer to accept. The sale went through in time for the purchaser not to be caught by changes to stamp duty- and Neal kept us in the loop very well in the days leading up to completion. We would thoroughly recommend Tylers.

Maria · 7 April 2016 · Tylers

★★★★★ 5/5

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Very helpful friendly team, kept me upto date.

I usually got more information regarding the move from Tylers than I did from solicitors. All the team were helpful and friendly and always responded quickly.

Jane · 10 March 2016 · Tylers

★★★★★ 5/5

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I couldn't have been happier with Tyler's.

As a buyer, I couldn't have been happier with Tyler's.. They were always friendly, contactable, answered questions fully and honestly and passed on any queries they couldn't answer quickly to the seller. Most importantly for us, Stefan and Juan made themselves available not only for multiple viewings, but to open the property and patiently wait around for several appointments with contractors for quotes for post-sale work, since we were pressed for time during the conveyancing process and needed access. Great agents.

VIVIANE · 8 March 2016 · Tylers

★★★★★ 5/5

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Selling Our Home

Neal was our contact from Tylers, in a nutshell he was always quick at getting back to us, polite and knowledgeable and gave us lots of extra advice beyond the standard sevice an estate agent would normally offer. We would recomend this branch of Tylers over other companies we have come cross.

James · 25 February 2016 · Tylers

★★★★★ 5/5

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Absolutely superb!! I can't speak highly enough of Neal and his team at Tylers.

Neal and his team at Tylers put a huge amount of effort into selling my flat. I have moved a number of times, and have never experienced this high level of committment to communication with the customer and solicitors.. Tylers recommended me to a solicitor who was also excellent, super efficient and good value for money. Whenever you want to speak to your agent, they make themselves available or call back very quickly. You are made to feel you are their only client and the most important. If I ever had to buy or sell a property again, I would have no anxieties as long as Tylers were able to handle the process.

SG · 24 February 2016 · Tylers

★★★★★ 5/5

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Great experience as a seller. The whole team go above and beyond.

This is the second time I have used Tylers and would not hesitate to use them again or recommend them. The whole team have been helpful beyond what I would have expected and is worth every penny. Many thanks!

Lynn · 19 February 2016 · Tylers

★★★★★ 4/5

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house buyer

I recently bought a property in Cambridge , which is such a dynamic market .I came across Tyler's through one of the advertised property on right move and got in touch with Andrew , who showed me around and gave me a good overview of the property. There onwards most of the things went smoothly with few hiccups, mostly from the seller side. Andrew and his team was very communicative and transparent about the whole process. The best thing i liked about Andrew was keeping me update even on smallest details. also helping me to find a great Mortgage Agent in time of needs. I would surely recommend Tyler's to my friends based on my experience.

Vivek · 18 January 2016 · Tylers

★★★★★ 5/5

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Cannot recomend them highly enough!!

Before finding my home with Tylers I had many negative encounters with different letting agents, I therefore cannot reccomend Tylers highly enough, I have been renting through them for over four years and mostly dealt with Eva and Bronte who are just lovely. Not only are they very friendly and approachable they are very on the ball and efficient. From day one I have felt like a valued tenant and that's hard to come by nowadays

Abby · 13 January 2016 · Tylers

★★★★★ 5/5

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Performance of Alistair Brown at Tylers

I have been dealing with Alistair Brown at Tylers for seven or eight years now. He has assisted me in the sale of three properties and furthermore has advised with considerable wisdom and insight on the purchase of several others. Alistair has always been, without exception, highly professional and ruthlessly efficient yet subtly diplomatic. I am never left wondering what is happening at any given stage and I always feel that he goes above and beyond what could reasonably be expected of an estate agent to make sure that the best possible outcome is achieved. Perhaps most importantly he is a thoroughly decent guy and I enjoy our conversations enormously and actually look forward to dealing with him which I think speaks volumes when one considers how buying or selling a house can be quite a stressful process. I would not hesitate to recommend him and Tylers in general, as I have of course interacted with his colleagues at one time or another as well, to anybody.

Thomas · 13 January 2016 · Tylers