Trusted Agent profile

Tylers Estate Agents reviews

4.6

★★★★★ Excellent

43 reviews across 1 platform

16a High Street, Newmarket CB8 8LB

Tylers Estate Agents's Newmarket office at 16a High Street is rated 4.6 out of 5 across 43 reviews on 1 platform, including 43 Google reviews rated 4.6. Checked 9 October 2026.

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4.6 / 5

43

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newmarket office, from every platform, shown as written. First names only.

5/5

Google

Extremely helpful was a lovely experience, moved into a beautiful home. The team made sure it was stress free, even tho my wife is 9 months pregnant. I would highly recommend Tyler’s if you’re looking for that house upgrade!

G · 16 March 2026

5/5

Google

Outstanding service! Me and my fiancé have tried a few agencies in Newmarket and were very disappointed. Sue was the best and really helped us to find the right home for us. Highly recommended! Very friendly team.

Vanya · 16 March 2026

5/5

Google

We dealt with Milly for our new rental in Newmarket. She was wonderfully polite, and really went above and beyond - showing us any property we had an interest in, always being on time and up to date with properties, she also endeavoured to keep us in the loop at all times regarding conversations with the landlady - really good at 'keeping us warm'! Always professional, always happy to see us, and really welcoming - really made moving house a lot easier :) I really recommend Tylers, the experience we've had with them thus far has been great - explaining all the paperwork that we went through, showing knowledge and care.

Richard · 16 April 2020

Agent replied · 16 June 2024

Many thanks for taking the time to give feedback Richard, we're delighted that you had a great experience. We're always here if you have queries or would like a second opinion and hope that you enjoy your new home!

5/5

Google

Our interaction with Tyler’s has been positive, professional and helpful throughout. The team helped to resolve any issues and progress the purchase as quickly as possible which we really appreciated. We especially want to thank Milly for always going above and beyond to help progress our purchase and her colleague Christine too who gave support. Thanks again!

Ryan · 24 December 2024

5/5

Google

Great service from Alistair and Millie at Tylers. What should have been a very straight forward chain free sale met with an unexpected problem. Alistair was great in following up on potential solutions and Millie was always ready with updates and incredibly cheerful. Would fully recommend this local business

Julie · 16 April 2022

Agent replied · 16 June 2024

Thank you Julie very much, muchly appreciated! Wishing you all the best in the future!

5/5

Google

The service and care I received from Tyler's whilst selling my house was exceptional. I was kept updated throughout, treated with respect, and provided with a truly excellent service. Although the process of selling a house is stressful, Alistair, Milly and Christine were so knowledgeable and efficient, they made the whole process run smoothly from start to finish. The team at Tyler's offer a professional yet personal service, and their authentic approach was evident in how well the sale was managed.

Sarah · 25 March 2022

5/5

Google

Is a fantastic estate agent, very helpful, and prompt, recently they helped me get my current letting, Sue in letting is absolutely fantastic. Help through the process, and with there to help every step of the way. Highly recommended.

Paul · 16 March 2026

5/5

Google

Alistair at Tylers Newmarket was a true star and kept us fully up to date throughout the whole sale process. From the moment he viewed our house to when we completed he was there. He was very honest with us and listened to our requests. …

Becky · 16 April 2020

Agent replied · 16 June 2024

Hi Becky, Thankyou for your kind words, wishing you every future happiness in your new home - Merry Christmas!

1/5

Google

Extremely disappointed by the service Tyler’s have provided over the last year. At first, it was a quick and easy process to move into the rental property. However, very quickly realised they do not have the tenants best interests at heart. We have had several issues within the property, firstly, there are 2 beautiful large windows that have electric blinds, these have not worked since March, myself and my partner have chased numerous times for these to be fixed or to even be provided with an update, however have not been informed when these will be fixed by the lettings team, and more times then not, been completely ignored for months at a time when requesting updates. As these blinds cannot be opened, there was/is black mold growing, we have however managed to clean what we could, although it is not possible to reach the top unless provided with access equipment, this too has been flagged to Charley McMillan, to which, has still not been fixed (this was reported in May). The next issue is a row of high rise light fixtures, this issue was reported a month ago, again no update of when anyone will even take a look at getting these fixed. This is particularly frustrating as these lights are in front of the blinds so therefore have no light in this area of the property, we should not have to use a torch to put our shoes on.. In the mean time, we have been advised our monthly rental income has been risen however the issues that are ongoing are not being replied to. To conclude, I recommend you rent elsewhere as your requests will not be met. I am not one to make a complaint but feel it is necessary as we have been extremely patient with the employees a Tyler’s Lettings.

Katherine · 26 October 2024

5/5

Google

Alistair Brown has been the consumate professional throughout the sales process which spanned 7 months as our first buyer pulled out just prior to exchange of contracts. Tylers generated a high level of viewings from proceedable potential …

Andrew · 16 April 2020

Agent replied · 16 June 2024

Many thanks Andrew! We aim to please where we can. Moving home can be a stressful time and if we can do a little to ease the tension, we will! Wishing you and Sue every happiness in your new home - Merry Christmas!

5/5

Google

I have recently sold my house through Tylers, this was the first property I have ever sold. All the team at Tylers made the process so easy and kept me updated with stats and details. When you call or pop into the office the team are always happy to help you, where they can, and they are all very professional. I was really happy with all the marketing material and the photos, these were clear and gave a good representation of our property. I was also offered a 3D viewing video, which was amazing and much clearer and easier for the viewer to use compared to a normal video viewing. I would 100% recommend them

Alice · 16 April 2021

Agent replied · 16 June 2024

Thank you Alice, very much. It was our pleasure! Festive greetings. Alistair

5/5

Google

My experience of selling a house has shown that Estate Agents are not all the same. Tylers were my agents for what turned out to be a nightmare chain - and ended up being the point of contact for others in the chain trying to gain information. The whole team at Tylers Newmarket pushed and cajoled to get the deal over the line, liaising with solicitors up and down the chain and passing on the information to the correct place. I am so pleased that I had this Agent representing me - otherwise we may well not have moved yet......!

Amanda · 16 April 2020

Agent replied · 16 June 2024

Thank you Amanda very much for your kind words. We always strive to go the extra mile to make moving home a little less stressful, its lovely to be told when we do - so thank you! Wishing you every happiness in your new home! Alistair

5/5

Google

These guys did a fabulous job with the sale of our flat. Alistair Brown was an utter professional from start to finish - dedicated, efficient, helpful, and amazingly hard-working. I'd recommend Tyler's to anyone - they're the best estate agent I've ever dealt with.

Jonathan · 25 March 2023

5/5

Google

Alistair and Christine were really on the ball. Quick responses. Would recommend. Your services will be used in the future. Thank you

Julie · 16 April 2021

Agent replied · 16 June 2024

Many thanks for your kind words Julie, it is very much appreciated - We are here and happy to assist again whenever you are ready. Merry Christmas! Alistair

5/5

Google

Alastair was very helpful and kept us informed. tylers were a pleasure to deal with and took care of all our needs. michael/ esme

Michael · 16 April 2020

Agent replied · 16 June 2024

Thank you Michael and Esme, it's been our pleasure! Wishing you all the best for the future! Alistair

5/5

Google

What a fantastic team. I highly recommend Tyler’s. Alistair has gone over and beyond every step of the way. So professional, efficient, friendly and knowledgeable. Thank you for all the support! Top class!

Rebecca · 25 March 2023

1/5

Google

The worst. Honestly use anyone else !

Daniel · 16 March 2026

5/5

Google

Fantastic service! Tylers were great to deal with as a company and Alistair was very personable and professional throughout.

Liam · 16 April 2020

Agent replied · 16 June 2024

Thank you very much Liam, your comments are very much appreciated! We all wish you every happiness in your new home. Alistair

5/5

Google

We had a very pleasant experience working with the Tylers team when selling our cottage near Newmarket. The team of Alistair, Millie and Christine managed to quickly generate interest in the cottage, organised viewings in the tricky context of the pandemic and got the cottage under offer within a few months. The team then went into another gear in progressing the sale with frequent checks on purchasers situation, wrt surveys, mortgage offers etc. and kept everyone informed of status. All together, a surprisingly painless process for this sale due to the efforts of the Tylers team and we would have no hesitation in recommending them if you are selling in the Newmarket and surrounding areas.

Ray · 16 April 2021

5/5

Google

Have used Tyler's several times in the past for both purchase and sales, and have always found the whole team to be most helpful and proactive, with Alistair prepared to go that extra mile to ensure timescales are met and matters run as smoothly as possible.

Sharon · 16 April 2020

Agent replied · 16 June 2024

Thank you Sharon for your kind words, I hope that you are settling into your new home well and enjoy your 1st Christmas there! Merry Christmas! Alistair

5/5

Google

Great service from Alistair and Milly. They made a very stressful time for my Mother in law and my wife a lot easier than it could have been. Would highly recommend Tylers of Newmarket

Chris · 16 April 2022

Agent replied · 16 June 2024

......it was our pleasure, thank you muchly for your kind words! All the very best. Alistair

5/5

Google

Tylers represented the sellers of the property we bought at the end of 2019. Unfortunately we were in a chain which meant the process took a while to complete. However, throughout the entire process Tylers kept us up to speed on the …

Oliver · 16 April 2020

Agent replied · 16 June 2024

Thank you very much for your kind words Oliver, it was a challenge wasn't it? Wishing you every happiness in your new home! Best wishes. Alistair

5/5

Google

Really happy with the service received. Communication was frequent, friendly and helpful. They did everything that they could to help us, often going out of their way to make our lives easier when dealing with all the involved parties. I’d certainly recommend them.

A · 16 April 2020

Agent replied · 16 June 2024

Thank you very much Ailsa - we always set out to do a great job - but its lovely to be told - Thank you! Alistair

4/5

Google

A very professional service over a slow selling period. I had several issues with buyers pulling out early but we managed to get a sale through in the end. The staff were always friendly and helpful and there was always somebody to answer the phone, which is so valuable in todays answer phone world

Katherine · 25 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Tylers Estate Agents's Google reviews

Questions about Tylers Estate Agents

How many reviews does Tylers Estate Agents have?

Tylers Estate Agents's Newmarket office has 43 reviews across 1 platform: 43 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Tylers Estate Agents's rating?

Tylers Estate Agents is rated 4.6 out of 5 across all 43 reviews, and 4.6 out of 5 on Google from 43 reviews, checked 9 October 2026.

Where is Tylers Estate Agents's Newmarket office?

Tylers Estate Agents, 16a High Street, Newmarket CB8 8LB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.