Tylers reviews

★★★★★ 5/5

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Exceptional customer service - can't recommend highly enough!

I put my flat on the market this time last year and am so pleased that I chose Tylers to help me through this. From the initial valuation right through to completion, Andrew was unfailingly patient, polite, efficient and professional. Despite several delays in the process (nothing to do with Tyler's!) Andrew remained enthusiastic and helpful at every stage, often going above and beyond to reassure me that things were still on track. Tylers charged very reasonable rates for what turned out to be exceptional service - I can't recommend highly enough!

Daniel · 14 August 2016

★★★★★ 5/5

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outstanding in every way

I have nothing but praise for Andrew at Tylers. Friendly, efficient, patient, reassuring and reliable are just five words I would use to describe him. I have dealt with a lot of Estate Agents over the years but Andrew and all the people at Tylers have been the most professional and helpful. team I have met.. People often say they are going to call you back or email and then don't. . Not so Andrew. When he said he was going to do something he did it. He never ignored phone calls and always followed up any issues straight away. I would not hesitate to recommend him. A top class person with a top class team.

Margaret · 22 July 2016

★★★★★ 5/5

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Service provided when purchasing a house through Tylers

Neil and the team at Tylers were incredibly helpful at all points in the purchase procedure. Having not bought a house for a long time it could have been daunting, but Neil and the team made the whole process easy to navigate and hassle free. Nothing was too much trouble for them. They always returned calls promptly and were friendly and professional in their approach. I felt that as a team, they had a great depth of experience. I would highly recommend them.

Nicky · 23 June 2016

★★★★★ 5/5

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Friendly, professional service with excellent communication

Neal at the Histon branch handled our house sale in Bar Hill. We opted for Tylers as we were impressed by his approach when we met him. He came across as friendly, professional and knowledgeable. Follow up was good too. As we were based in Sheffield, we needed to rely on Tylers to communicate clearly and regularly and we could not have had a better service. The results of initial viewings and offers were relayed well and we were able to make an informed decision on which offer to accept. The sale went through in time for the purchaser not to be caught by changes to stamp duty- and Neal kept us in the loop very well in the days leading up to completion. We would thoroughly recommend Tylers.

Maria · 7 April 2016

★★★★★ 5/5

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I couldn't have been happier with Tyler's.

As a buyer, I couldn't have been happier with Tyler's.. They were always friendly, contactable, answered questions fully and honestly and passed on any queries they couldn't answer quickly to the seller. Most importantly for us, Stefan and Juan made themselves available not only for multiple viewings, but to open the property and patiently wait around for several appointments with contractors for quotes for post-sale work, since we were pressed for time during the conveyancing process and needed access. Great agents.

VIVIANE · 8 March 2016

★★★★★ 5/5

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Absolutely superb!! I can't speak highly enough of Neal and his team at Tylers.

Neal and his team at Tylers put a huge amount of effort into selling my flat. I have moved a number of times, and have never experienced this high level of committment to communication with the customer and solicitors.. Tylers recommended me to a solicitor who was also excellent, super efficient and good value for money. Whenever you want to speak to your agent, they make themselves available or call back very quickly. You are made to feel you are their only client and the most important. If I ever had to buy or sell a property again, I would have no anxieties as long as Tylers were able to handle the process.

SG · 24 February 2016

★★★★★ 5/5

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Very Professional and efficient

Neil at Tylers Histon was our point of contact for the purchase of our property which has now completed. The process was smooth and when we required additional visits with trades persons in advance of the purchase they were happy to facilitate this. Having not used them as a selling agent I could not comment on this aspect, but based on them handling our purchase they were faultless.

Daniel · 20 December 2016

★★★★★ 5/5

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Selling Our Home

Neal was our contact from Tylers, in a nutshell he was always quick at getting back to us, polite and knowledgeable and gave us lots of extra advice beyond the standard sevice an estate agent would normally offer. We would recomend this branch of Tylers over other companies we have come cross.

James · 25 February 2016

★★★★★ 5/5

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First class customer service and professionalism

I was selling my Cambridgeshire house while living over 100 miles away and as such it was important to find a reliable and responsive estate agent who I could trust. Tylers have gone above and beyond my expectations; as a remote seller I valued their regular communication with me and felt that nothing was too much trouble for them. They truly acted on my behalf and I was pleased for them to represent my property. I would recommend Tylers wholeheartedly.

Kate · 20 May 2016

★★★★★ 5/5

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Worked hard on my behalf

I bought a flat through this agent, who I did not know at all previously. They were unfailingly helpful and guided me through the process, recommending a lawyer who was equally thorough. When the vendors were pushing for completion they kept me in touch and returned all my calls promptly. I have subsequently let the flat through them until going to live in it myself. They advised on the price and hired in the necessary white goods on my behalf. I am happy to recommend the firm unreservedly from this recent experience

Lorna · 5 November 2015

★★★★★ 5/5

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A refreshing experience!

Having never sold a house before, only having dealings with other agents purchasing; it was refreshing to sell our house with Tylers. They were so professional, friendly and easy to deal with. Immaculate communication throughout the process and they explained everything as it was our first time selling. Other agents should take note, this is how buying and selling houses should be!

Dan · 24 October 2015

★★★★★ 5/5

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Great customer service, integrity and professionalism.

It is difficult to find a way to articulate the quality of service I received from Tylers. Every interaction was polite, succinct and committed to serving me as fully as possible. The sale process wasn't easy and there were a number of complications, but none of it was the responsibility of Tylers who steered me elegantly through the process. First class!

Graham · 31 October 2016

★★★★★ 5/5

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Tylers of Histon

It was a pleasure buying my property through Tylers, they were very much part of the process and went out of their way to keep me up to date on how my purchase was going. I would highly recommend them to anyone buing or selling a property. Regards nik

Nik · 10 October 2016

★★★★★ 5/5

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Quietly got on with it.. Helpful

We achieved close to the asking price which was better than i had expected. They provided help beyond that anticipated - eg finding someone to mend minor roof storm damage. As I was mostly living 400 miles away, this was very valuable.

Philip · 7 July 2016

★★★★★ 5/5

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professionalism, tact and integrity

The team at Tyler's did a great job selling my flat. They showed great professionalism, tact and integrity throughout and kept the deal on track in some difficult circumstances for both myself and the buyer. I'd have no hesitation in recommending them.

Tom · 17 November 2015

★★★★★ 5/5

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Great experience as a seller. The whole team go above and beyond.

This is the second time I have used Tylers and would not hesitate to use them again or recommend them. The whole team have been helpful beyond what I would have expected and is worth every penny. Many thanks!

Lynn · 19 February 2016

★★★★★ 5/5

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Very helpful friendly team, kept me upto date.

I usually got more information regarding the move from Tylers than I did from solicitors. All the team were helpful and friendly and always responded quickly.

Jane · 10 March 2016

★★★★★ 5/5

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1st class service.

Professional, transparent, efficient and dedicated - would thoroughly recommend.

Nicholas · 14 October 2016

★★★★★ 5/5

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Exceptional level of professionalism and helpfulness shown throughout.

Rating only, no written review.

Helen · 13 January 2017

★★★★★ 5/5

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Rating only, no written review.

Adam · 30 October 2015