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★★★★★ 5/5
GoogleI was so impressed with Truepennys who have recently sold my house in East Dulwich. They were quick to come round and value my house. They immediately thought of someone who they knew would love my house and the next day Alex came round to view the property ahead of time. He was very enthusiastic about our house and most definitely shared this with the perspective buyers. We got an asking-price offer within hours and didn't have to go on the market. They still followed up with photos and floorplans but we couldn't have been more delighted with the speed and professionalism everyone showed. Once the offer was accepted Wallace was in charge of all the admin to get the deal done. He was always available to check how the chain was going and made a huge difference in getting the completion date we wanted. I wouldn't hesitate to recommend Truepennys if you are thinking of selling your house.
Angela · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleCustomer service and Passion!
Connor his team were amazing; I was torn between Truepennys and another agent in SE22, I am so glad I chose them. You really can tell them apart from your typical money-focused estate agents! Connor Wallace Jamie and Alex! Thank you everyone for selling my house with compassion and achieving over asking price!
Christina · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleI’ve had the best experience with Truepennys, especially Sarah who has been extremely helpful throughout every step towards renting a flat. She has communicated with me clearly, promptly and professionally and provided the best support with the whole process!
Polina · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
Agent replied · 26 August 2024
Thank you so much for the review! It means a lot to have my efforts noted, much appreciated!
Wishing you all the best in your new home! 🤗
Best regards,
Sarah
★★★★★ 5/5
GoogleI thoroughly recommend for your next property search. I had a great experience but huge thanks to Kyley for making a very daunting time so easy and she was always kind, funny and attentive to our needs. She really listened to our requirements and I believe she really cared that she found us the perfect place. Thank you!
Adam · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe have been providing photos and floor plans service for Truepenny's Dulwich (and Brockley) branches for over a year now and they have been absolutely brilliant. The team is a pleasure to work with and always friendly and professional. Highly recommend them!
Gold · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 4/5
GoogleReally appreciated working with Connor. We had a couple of hiccups at the start but we were able to resolve these with Connor in a professional manner.
In addition, Truepennnys sold our house quickly in a tough market. I felt they had level of competence not often found in this area.
Thomas · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe recently sold our house through Truepenny's.
They greatly helped us out at short notice. We were up against a deadline to sell and had started the process with another agent who unfortunately appeared to have unforgivable shortcomings.
The Truepenny's team, on the other hand, were consistently professional, competent, effective and pleasant.
The process wasn't without its challenges, as a first buyer pulled out due to funding issues. In the end though, we sold our house, over the asking price, in a challenging market. From accepting the second offer, to completion, was just over 6 weeks.
All much appreciated and recommended.
G · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe couldn’t be happier with the service we received from Stacey and her team. We excepted an offer from a buyer at the beginning of our journey, but unfortunately fell through a number of months down the line. By this time there was a downturn and things got difficult. This did not deter Stacey and her team from putting in 100% effort to get another buyer for us. Their hard work has paid off as we have now completed on the sale. So a big thank to everyone at Truepennys for all your hard work.
Taner · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 1/5
GoogleIt has been an absolute nightmare dealing with Truepenny’s. My brother and I were looking to rent a place through this agency and the whole process from signing a tenancy confirmation to the reference checks was terribly stressful.
Firstly, despite agreeing on an amount for the rent, we were sent a tenancy confirmation letter to sign which was £50 more than what was confirmed. We spent days going back and forth where they tried to get more money out of us and when we refused and threatened to pull out, they accepted our initial offer. Pure greed.
Another hugely concerning fact was that despite us sending the holding deposit and finishing the referencing checks, we are informed the day before the move-in date that the landlord decided to remarket the place (while our holding deposit was with them!!). Communication was extremely poor throughout and no reasons were given at all for why that happened. Absolutely criminal. It really proves why estate agencies need to be regulated and kept on a leash.
I highly recommend avoiding this agency and renting through someone else. You have been warned.
Akshar · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe contacted Truepenny's following a recommendation from a friend, as we were struggling to sell our flat with another agent. Both Stacy and Chaz were absolutely fantastic, and provided us with excellent advice, managed to obtain several offers on our flat and were then very communicative and helpful during the sale process. Would absolutely recommend.
Jennifer · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe had an excellent experience with Truepenny's as the estate agents on our house purchase. They were very communicative, kept us updated on all important information/milestones and helpful in responding to our queries in a timely manner. Big thank you to Wallace and his team for all of their support throughout our process.
K · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleAlex, Wallace and the rest of the team at Truepenny's Dulwich provided a fantastic service for my first property purchase. They were always easy to communicate with, were really accommodating and helped make it a smooth process. Would highly recommend them. Thanks guys! :)
Elena · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleTruepenny's are really great. Everyone I have worked with in the office has been great. Most recently Chris who does the management service for my rental property is excellent - very responsive and always gets things sorted and a good guy. I have also had very good dealings with Conor in helping with sales and lettings. They come across as authentic, polite and honest people and professionals, and avoid some of the behaviours that other estate agents dont always have a good reputation for.
B · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe listed our flat and started looking for a new home late last summer…unaware we were just weeks away from this really turbulent phase for the housing market. I’m glad we were with Truepennies because - as a local independent - it was clear from the off that they had so much understanding of the area. They didn’t just list our flat, they helped us find our new one, too. Everyone in the Dulwich office is so friendly and helpful and they really listen to you, so they know exactly what you’re looking for. Our sale and purchase had some added layers of complexity and I have to say that it was all resolved amicably, largely thanks to Wallace’s uncanny negotiating skills. I strongly suspect birds in trees have to hold on tight when he walks by! But seriously, Wallace, Connor, Alex and Erika and everyone else behind the scenes make up a great team, and I feel very lucky to have gone through this process with them. Thanks, Truepenny’s.
Thomas · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleI've used Truepenny's a few times simply because they seem genuinely interested in offering decent service. They've let a couple of my properties on numerous occasions and have always been "on the ball" which is very much appreciated. Many thanks to Connor and his team for their diligence and professionalism!
Robert · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleI had a fantastic experience selling my property through Truepennys. Throughout the whole experience the whole team were excellent especially Kyley who was just superb, a very experienced agent , knows the local market so well and really guided us through every stage of the process. I would highly recommend Truepenny's and definitely use them again.
Claire · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe had a great experience selling our property with Truepenny's. From the initial valuation, marketing and viewings to completion the whole team were friendly, professional and quick to respond to updates.
Alex in particular did a stellar job with the viewings at a challenging time in the housing market (early January) and we sold within a week and a half of putting the house on the market.
We highly recommend Truepenny's and would use them again in a heartbeat.
Sarah · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleFive Star Agents and Agency
We recently purchased a property with Truepenny's help and guidance. As first time buyers we had a lot to learn and they were always there to help us with the process.
They helped us negotiate the price, get the right people to do the surveys, etc. and we're truly thankful to them for their patience and professionalism.
Personally what I really like about Truepenny's is that they did not look the sale as a pure financial transaction and they stood along side us all along. Also when we finally purchased the property they were very kind to offer us their help to find builders and they even kindly accepted to keep our keys for us while different builders come and go.
They have been the best and we were really lucky to have found them.
Wish them all the bests and we definitely stay in touch
Mili · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
TrustpilotGreat service from a friendly and professional team!
Great experience selling through Truepennys Lordship Lane! From beginning to end the team worked HARD on this transaction as we had two first time buyers pull out due to economic conditions. Despite this, Alex, Wallace and Connor were consistently on hand to offer guidance and support which was very much appreciated. Communication was good and it was always easy to reach someone which makes all of the difference. Super friendly and supportive team that I would highly recommend!
Justine · 22 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleFantastic service from a top class Management Agency that I have been with for a long time! Mariem has been amazing and always gone above and helped looked after my property. Thank you Mariem and TruePenny!
Jia · 22 July 2023 · Truepennys Property Consultants Greenwich
★★★★★ 4/5
GoogleRating only, no written review.
Purab · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 1/5
GoogleRating only, no written review.
Becca · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 1/5
GoogleRating only, no written review.
Mustafa · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleDon't think twice, just let those nice people to help you !
Tolga · 17 June 2023 · Truepennys Property Consultants Greenwich
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
