Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,932 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,806

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Max · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Thank you for the 5 stars Max

5/5

Google

Rating only, no written review.

Anna · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Hi Anna - we really appreciate your 5 star rating. Many thanks.

5/5

Google

Fabulous communication with staff

Karen · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

We LOVE great communication - thank you for your post

5/5

Google

Very helpful and efficient service.

Duncan · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Hello Duncan and thank you for these comments and 5 star rating.

5/5

Google

Ben delivered an excellent service and very professional

Nora · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Thank you Nora!

5/5

Google

Good knowledgeable team, very helpful and supportive in our sales/buy process.

A · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 22 June 2026

Thank you for your kind words and 5 star rating. I will pass this on to the team.

5/5

Google

Great customer service at all levels. This is what I call “the extra mile” when it comes to looking after the customer! Thank you!

Tiago · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Thanks Tiago for recognising that we at least try to "go the extra mile" when dealing with customers - much appreciated.

5/5

Google

The team were very helpful in helping me find an investment property, always keeping me updated and giving great advice! Would recommend.

Jacob · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Thank you for your kind words and recommendation Jacob - much appreciated!

4/5

Google

I had a great experience selling a property with Thomas Morris Huntington. I found the agents to be helpful, friendly, efficient and patient, would definitely recommend.

Ange · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Ange - thank you for your thoughtful comments and rating. I know the team will appreciate it.

5/5

Google

I had the pleasure of speaking with Billie, she was very kind and helpful. As soon as she knew about our situation with a broken freezer, she was straight on the case. Couldn’t have asked for better service, thank you again Billie!

Katie · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Thank YOU Katie!

5/5

Google

TM were dealing with the house we purchased. They were very professional. There were times I wished they were acting for me as they never stopped pushing for the deal to close. Would recommend.

Vanessa · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Thanks for your kind recommendation and comments Vanessa.

5/5

Google

Having just began the journey to buying our first home, Ben Francis has very kindly answered all questions and has been a great touch point to start the journey with, calmly helping us with all our trepidations that come with being a first time buyer.

Thea · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

What a lovely review Thea - thank you very much.

5/5

Google

Anna Death was amazing at securing my first home! She was really calm and clear, managing my expectations perfectly. I was over the moon when she confirmed they had accepted my offer and it was so lovely to have her deliver the good news at the very last second of the day. Thank you for all your hard work and support!

Ellie · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Thank YOU Ellie! We really appreciate your review and rating - thanks.

5/5

Google

I recently had the pleasure of working with Anna throughout the process of selling our property. Her assistance and expertise made the entire experience incredibly smooth and hassle-free. I recommend her services to anyone looking for a dedicated and knowledgeable estate agent.

Vicki · 22 June 2023 · Thomas Morris Huntingdon

Agent replied · 29 July 2023

Thank you Vicki for taking the time to post this review and recommend our services at Huntingdon. Anna and the team will be delighted.

5/5

Google

Great experience with the team at Thomas Morris Sales & Letting, always friendly, helpful and responsive particularly Amit Chauhan who went above and beyond to help us with the purchase.

Emily · 22 June 2023 · Thomas Morris Royston

Agent replied

Hello Emily, Thank you very much for your 5 star rating and observations. I will let Amit and the team know.

1/5

Google

I can’t agree with the reviews here. We have enquired about a property and submitted a form but had absolutely no response. If I was a homeowner I would probably use an agent that is more motivated to sell or let my house.

Michael · 22 June 2023 · Thomas Morris Royston

Agent replied

HI Michael - I'm genuinely very sorry to hear about your unfortunate experience, the details of which I will of course pass on to the team.

4/5

Google

After an initial mix up with our purchase offer, everything has gone as smoothly as we could have hoped. All staff we've dealt with have been efficient and friendly and Amit, who has been dealing with our purchase, has been helpful and on the ball from offer right through to completion. Thank you!

Anna · 22 June 2023 · Thomas Morris Royston

Agent replied

Thank YOU Anna for your review and comments - much appreciated!

5/5

Google

Friendly communication with Amit, smooth procedure, and quick support when needed

Yio · 22 June 2023 · Thomas Morris Royston

Agent replied · 7 February 2024

Thanks for the 5 stars and review!

5/5

Google

Excellent service quick and easy.

M · 22 June 2023 · Thomas Morris Royston

Agent replied · 29 July 2023

Thanks M!

5/5

Google

Very helpful team that provided constant feedback in the process of our purchase.

Mitchell · 22 June 2023 · Thomas Morris Royston

Agent replied · 29 July 2023

Thank you Mitchell - the team at Royston work really hard and is it's great to see this work acknowledged.

5/5

Google

What a fantastic experience! So professional, thank you to Lee Jones for an extremely knowledgeable recommendation.

Lee · 22 June 2023 · Thomas Morris Royston

Agent replied · 29 July 2023

I'll make sure that Lee Jones and the rest of the Royston team are aware of your comments Lee - thanks!

5/5

Google

Very lucky to have met Holly, she takes you through the whole process of letting.explains everything to you, very professional and personable. Would recommend her to any one letting a property.

Jane · 22 June 2023 · Thomas Morris Royston

Agent replied · 29 July 2023

Thank you Jane - I know that Holly and the team will appreciate your comments and 5 stars!

5/5

Google

Sold a property through Thomas Morris, very professional from our first contact right through to the completion of the sale. Very helpful and proactive and reassuring during the process. Would thoroughly recommend.

Barry · 22 June 2023 · Thomas Morris Royston

Agent replied · 29 July 2023

Thank you Barry - we really appreciate your rating and your offer to recommend us.

5/5

Google

I’ve been with Thomas Morris for some time now and I’ve always been impressed with their knowledge and professional service. Holly in particular has been very helpful in finding me new tenants and dealing with a number of questions I had on documentation and the general letting process. Thanks Thomas Morris

Lee · 22 June 2023 · Thomas Morris Royston

Agent replied · 29 July 2023

Thank YOU Lee for taking the time to share your experience and rate the team with 5 stars!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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