Trusted Agent profile Β· Cambridgeshire, Hertfordshire and Bedfordshire

Verified

Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

3,934 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,934 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,808

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters Β· videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris Β· 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

All the staff from start to finish went above and beyond to make sure a complicated sale went through, Jemma, Sofya, Dan, honor & week-end staff that did the viewings, Jemma following up and chasing information. updating us of everything needed. We highly recommend this lovely team at Thomas Morris. TY

Michelle Β· 16 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 29 July 2023

Glad we could help Michelle and THANKS for the review.

5/5

Google

We are buying a house offered by Thomas Morris. Sue Dighton did an excellent job showing us 5 or 6 houses before we found our perfect match. She was punctual, helpful, professional and courteous, providing all the information we needed to make our choice. Thank you, Sue.

Vic Β· 16 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 29 July 2023

Thanks for your lovely review Vic - your comments are very much appreciated.

5/5

Google

Professional service. Justyna was absolutely excellent and very helpful. I will definitely be taking remortgage advice from her in the future when the existing one expires. Huge thanks again for all your help and support with the purchase of my mortgage and securing my loan on good terms!

Marta Β· 16 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 29 July 2023

Thank you very much Marta - your observations and 5 star rating really are appreciated.

5/5

Google

Rating only, no written review.

Patricia Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you for the 5 star review! IH x

4/5

Google

Helpful and supportive approach made the whole process feel more manageable.

Rosemarie Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you Rosemarie. We hope you enjoy your new home. I.H. X

5/5

Google

First class service from Guy.Nothing was too much trouble.

Jan Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Jan. Thanks for this. Guy says you were a pleasure to deal with and wishes you all the best for the future. Thanks again. I.H. X

5/5

Google

Rented a property through in house, Jon was extremely helpful and made the process stress free. Would highly recommend.

Emma Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you for the lovely review! Best wishes, IH x

4/5

Google

Thank all the Staff at InHouse in dealing with the sale of our property in Dorchester on Thames. Particularly I would thank Annie for the effort and support she gave during those stressful times when dealing with Solicitors.

DAVID Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi David. It was indeed stressful at times, but thanks to your patience and understanding and our dedicated progressor Annie's skills, we all got it over the line. Thanks again and good luck David. I.H.X

5/5

Google

Me and my Wife let a property through In house, Jon and the Team wear extremely helpful and the property was only advertised a week before finding a good tenant. Would highly recommend In house. πŸ‘πŸ» …

Rhys Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you for the great review! It has been a pleasure working with you both, and long may it continue. Best wishes, IH x

4/5

Google

In house were a pleasure to deal with, they were brilliant at accommodating my viewings with the seller and then the Sales progressor, Jess, kept in touch throughout the process to push it through

Liam Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Liam, Thank you for the review. Everyone at In House hopes you're very happy in your new home! Best wishes, IH x

5/5

Google

Jon at Inhouse has done a great job renting my house in Wallingford and has made the process very easy from the start, going above and beyond to help sort any issues that have arisen - highly recommended, Simon - Wallingford.

Simon Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Simon. Thank you for taking the time to leave this review. Jon is looking forward to continue working with you. Many thanks, I.H. X

5/5

Google

Annie was amazing with helping us buy our first home. She kept us updated every step of the way and chased when needed. Couldn’t recommend enough!

Chloe Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you very much for the kind words. The team are wishing you all the best! IH x

5/5

Google

I am renting through In House and have to give a special shout out to Jon who was particularly helpful when first viewing the property and keeping me up to date throughout the whole process. Jon has been so helpful, always swift at answering any queries and just always a pleasure to chat to!

Chloe Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you Chloe for the great review! We hope you're enjoying the property and we are just a phone call away if you need anything. Best wishes IH x

5/5

Google

Recently moved into a property managed by InHouse and Jon was very helpful responding to our questions and passing them on to the landlord when necessary. When we initially moved in, we found the previous tenant had failed to clean the property thoroughly but Jon ensured we were compensated for that. Great service

Jacob Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you for the fantastic review! Please don't hesitate to get in touch. Best wishes, IH x

5/5

Google

In House Estate Agents Wallingford team is very friendly and helpful. Jon is just brilliant. Helped me find a house to rent and the process was very easy and fast. Highly recommended Thanks again.

Ufuk Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you very much for the kind words! We are glad you found the process easy and hope you love the property! Best wishes, IH x

5/5

Google

Efficient, proactive and highly professional. Jon has been great to deal with and very focussed on finding the right tenant for my property, which he did - and quickly! Always calm and able to find solutions whenever a hitch arose. Thanks to Jon and also Matt and Leah. I’ll be back!

Jane Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you Jane for the fantastic review! It has been a pleasure to work with you and we look forward to doing so again in the future. Best wishes, IH x

5/5

Google

I use Inhouse to rent my property and the service is excellent, most of that is down to Jon Pepper who has the best customer service I've ever come across. The other staff are always so polite and go out of their way to help and Kat has been really helpful of late too. Communication for me is so important as a customer and Inhouse make sure you are kept in the loop with everything and always contact you back when they say they will. They have helped me so much through this last year with advice and support going over and above. I would use them everytime and would not hesitate to recommend them. Thank you!

Laura Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Laura. Thanks so much for taking time to let us know that our efforts aren't in vain. Jon says you have been a pleasure to work with. Thanks again. IH. X

5/5

Google

Absolutely great estate agents especially Annie who pushed our sale along. You're not meant to have favourites but Annie was our favourite. If you need to buy or sell a house I would contact them, and even if you don't need to buy a house I would pop in anyway because maybe you meant to buy a house but forgot to put it on your shopping list and are going to feel pretty silly when you get home. They even gave us a bottle of Prosecco when we picked up the keys which was a really nice extra touch that was much appreciated. 100% recommended if you're wanting to flog or be flogged a house.

Chris Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Chris. Thanks for this. We hope you have settled in nicely. Dont be a stranger. Thanks again. IH. X

5/5

Google

Inhouse helped me get my first flat and on the housing ladder. Almost a month in and I'm already very settled in my new home. Diane was very helpful on my viewing and offered me sound advice as I've never done this before. When the offer was accepted I was put in the very helpful hands of Annie, who helped push along the solicitors/ conveyancing process. The only thing that let it down was that The sale took longer than perhaps should have been, but no fault in InHouse and I am very grateful to have managed to get a place. Annie was amazing in being able to keep the ball rolling between my solicitor and the sellers and driving forward progress. Big thanks to her!

Lu Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Lu, thanks for this, Di & Annie both said you were a pleasure to work with, and wish you good luck in your new home. Thanks again. I.H. X

5/5

Google

We had a great experience with InHouse. Everyone was friendly and courteous. Our house was listed promptly, got the asking price, and Annie was an absolute star, keeping the whole process moving for us and always quick to respond by email or phone. They really took the stress out of the process for us - thank you again!

Victoria Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Victoria. Thanks for this, it all about two way communication, which you were very good with as well. Good luck with the move to Wales, we hope it proves to be a good one. I.H. X

5/5

Google

I highly recommend In House to anyone looking to move. They made our recent house move incredibly smooth and easy. From beginning to end they provided us with support and responded to questions quickly and professionally and really followed through on everything they said. Everyone we dealt with was helpful and friendly and a joy to deal with. They have my genuine thanks, in particular Guy who was instrumental in our purchase.

Richard Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Hi Richard. Thank you so much for your kind words and appreciation. You have brought yourself an amazing home in an amazing location, we hope you enjoy it. Thanks again I.H. X

5/5

Google

In House were brilliant throughout the entire process of purchasing our first home back in June. Our sale was far from straightforward and a no chain transaction ended up taking 9 months to complete, however our wonderful sales progressor Annie remained super persistent throughout and always kept us in the loop. Thank you Annie for making a very drawn out process that little bit more bearable! If anyone has the pleasure of working with you in the future then they'll be in good hands.

Georgia Β· 1 September 2023 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you for the great review! We're happy to have helped you take the first step onto the property ladder and we wish you all the best in your new home! IH x

4/5

Google

Rating only, no written review.

Luiz Β· 22 August 2023 Β· Thomas Morris Ramsey

Agent replied

Thanks for the rating Luiz!

5/5

Google

Rating only, no written review.

Snooky999 Β· 22 August 2023 Β· Thomas Morris Ramsey

Agent replied

Thanks for your 5 star rating "Snooky999"

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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