Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,937 reviews across 6 offices and 4 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,937 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,811

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Cannot fault the service and overall experience from start to finish. As a purchaser quickly Mark identified our requirements and limitations and worked hard to facilitate a deal to get it over the line to suit all parties. To also have Laura follow up the conveyancing process on an almost weekly basis was useful to keep the sale on track. I would highly recommend this team!

Anne · 30 June 2025 · Thomas Morris Huntingdon

Agent replied · 30 June 2026

Thank you so much for the glowing review! We're thrilled to hear that we were able to meet your needs and make the buying process smooth for you. We greatly appreciate your recommendation and look forward to working with you again in the future!

5/5

Google

The service provided during the purchase of our new house in a new region of the country was impressive from start to finish. A quick understanding of our requirements enabled us to see the property as soon as it came on the market. Laura's gentle but tenacious approach ensured the whole process moved along at pace to a successful conclusion and we moved in on the date agreed at the outset.

David · 30 June 2025 · Thomas Morris Huntingdon

Agent replied · 30 June 2026

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales progressor kept you well-informed throughout the process. We pride ourselves on providing a quick and easy purchasing process, and we're glad we could deliver that for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

5/5

Google

We would like to thank Laura Woolley for the great service she gave us through purchasing a property,we were kept well informed and when we had any queries they were dealt with quickly and efficiently,a real asset to your company !

Laura · 30 June 2025 · Thomas Morris Huntingdon

Agent replied · 30 June 2026

Thank you for sharing your positive experience with Laura Woolley! We are thrilled to hear that you received great service during your property purchasing process. We strive to provide efficient and informative service to all our clients, and we are delighted that Laura was able to deliver that for you.

5/5

Google

Very professional Estate Agent with a strong coverage and good experience of the local housing market. Their Agents were very good at sifting potential offers and building a strong relationship with the best placed buyers. Their pricing advice for the house was realistic and their negotiation skills were strong in closing the sale. Communication with myself, the buyer and the solicitors was always timely and optimised the time from offer to completion.

Roger · 30 June 2025 · Thomas Morris Huntingdon

Agent replied · 30 June 2026

Thank you for your positive feedback! We are delighted to hear about your experience with our team. We take pride in providing professional service, strong market knowledge, and effective communication throughout the process. It was a pleasure working with you and we appreciate your kind words about our pricing advice and negotiation skills. Looking forward to assisting you again in the future!

5/5

Google

Excellent customer service. I was provided with regular updates, often with sound advice and next steps. Overall I was very impressed with the service I received to get me over the line with my house sale and purchase.

Martin · 30 June 2025 · Thomas Morris Huntingdon

Agent replied · 30 June 2026

Thank you for taking the time to share your experience with us! We're delighted to hear that you were impressed with the level of customer service you received during your house sale and purchase. We strive to provide regular updates and helpful advice to ensure a smooth and successful transaction. If you have any future real estate needs, please don't hesitate to reach out.

1/5

Google

Worst chain of estate agents I have ever used . Would be zero stars if the option was available. Use mcfarlane's . I bought my new house through mcfarlane's, in swindon. They were absolutely flawless, above and beyond, brilliant service. Honestly cant praise them enough

Paul · 30 June 2025 · Thomas Morris Huntingdon

5/5

Google

Paul and Laura did a brilliant job securing our sale and supporting us up to completion day. Without their help we would not have got over the line before the stamp duty increase. I totally recommend this Agent!

Simon · 30 June 2025 · Thomas Morris Huntingdon

Agent replied · 30 June 2026

Thank you so much for your glowing review! We are thrilled to hear that Paul and Laura were able to secure your sale and provide excellent support throughout the process. We are grateful for your recommendation and we appreciate your kind words.

5/5

Google

First class service from Charles and James very informative about the area in which the property was situated , the history of the property , local activities and provided additional information offered within a short timescale. Very polite approachable and enthusiastic.

Malcolm · 30 June 2025 · Thomas Morris Huntingdon

Agent replied · 30 June 2026

Thank you for sharing your experience with Charles and James! It sounds like they went above and beyond to provide you with excellent service and valuable information. We're delighted to hear that they were able to help you with everything you needed during your short timescale.

4/5

Google

Charlie was brilliant, 5 stars, but unfortunately handover to back office wasn’t to the same standard. Communication in final throes of sale wasn’t quite so good, as contacting the office and speaking to somebody, rather than emails, was often difficult.

Chris · 30 June 2025 · Thomas Morris Huntingdon

Agent replied · 30 June 2026

Thank you for your feedback!-

5/5

Google

Rating only, no written review.

Jamie · 29 June 2025 · Thomas Morris Ramsey

1/5

Google

I’ve been a customer with Dezrez for 15 years and whilst I’ve only used selected parts of it, preferring to use our existing in house system, it has sufficed for my requirements. The purpose of this review is to warn prospective clients that Rezi don’t offer any options other than a fixed two year contract followed by an automatic further two year contract which is subject to 60 days notice. Neither do they send out any reminder at all that the existing contract is coming up for renewal which was the least I would have expected from any company. As a consequence having received an unexpected offer and sold my business I’m obliged to pay further 15 months subscription for precisely nothing When I was closing down all the accounts, whilst every other company simply thanked me for my custom Rezi reminded me I was locked in until December 2025. End of. I did send them a copy of this review to check its accuracy but they haven’t chosen to reply. Regrettably I couldn’t recommend this company, not because of their product but because of their attitude.

Nick · 29 June 2025 · Thomas Morris Ramsey

Agent replied · 29 June 2026

Thank-you for your feedback. Our Terms and Conditions, including contract lengths, are very clearly communicated upfront to all our customers. Additionally, our Customer Support Team are available via phone or chat to answer any queries including licence end dates. We’re sad to see you go after being a long term Dezrez customer, having already given a gesture of goodwill as a thank-you for your business. We wish you all the best for the future.

2/5

Google

Not a system I would recommend to an experienced estate agent. If you've never done the job and want a system that will help you be a basic quality estate agent then this is for you. It is clearly a system written by software writers not by estate agents as it isn't intuitive and uses language that is not used in our business. There are many good things about it if you want to sit and learn how to use it, but for experienced busy agents that want a tool to enhance what they do already, it just isn't right.

Lyndon · 29 June 2025 · Thomas Morris Ramsey

5/5

Google

Dafydd was extremely helpful and helped clarify any points I asked

Umar · 29 June 2025 · Thomas Morris Ramsey

5/5

Google

Great system, always upgrading the software with new helpful features, great support and especially Dafydd Williams​​​​.

Vinnie · 29 June 2025 · Thomas Morris Ramsey

5/5

Google

Nice interaction and helpfull advise cheers guys

KM · 29 June 2025 · Thomas Morris Ramsey

5/5

Google

I think this is a truly excellent system. It is simple to use and user friendly and is certainly the best I have used during my agency career. Dafydd also provides excellent training and back up assistance.

Albi · 29 June 2025 · Thomas Morris Ramsey

5/5

Google

Ajay wss very helpful and reliable with securing our house. I will recommend him again and again

Tolulope · 29 June 2025 · Thomas Morris St Ives

5/5

Google

Daljit and Ajay made the sale of my house a stress free experience from start to finish. They were both contactable 7 days a week and answered all questions promptly. They’re a really great friendly team, very professional.

Anne · 29 June 2025 · Thomas Morris St Ives

Agent replied · 29 June 2026

Hi Anne. Thank you for taking the time to write this exceptional feedback. We are so pleased that we were able to deal with your house sale and that you found our team to be friendly and professional. It was a pleasure working with you and we hope you are settling in nicely at your new home. Best wishes,

5/5

Google

I have used Arden PM to manage my house for many years.. All issues dealt with professionally and I always felt they had both my interests and the tenants interests as a top priority. They have continued to provide support while I look to sell my house and would be using this company again next time if that happens .

Ross · 27 June 2025 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thanks very much Ross, what a great review!

5/5

Google

Glow have managed a rental property for me over a number of years. Always a great service property management service, and have now successfully sold the property for me.

Jonathan · 27 June 2025 · Thomas Morris Huntingdon

5/5

Google

Rating only, no written review.

Kat · 27 June 2025 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Rating only, no written review.

Susanna · 27 June 2025 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Outstanding service , outstanding staff. Highly recommend miller Metcalf in bury . Chloe, Abbi , Rox and the team you have been brilliant!!! Thank you Dean

Dean · 27 June 2025 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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