Trusted Agent profile Β· Cambridgeshire, Hertfordshire and Bedfordshire

Verified

Thomas Morris reviews in Huntingdon, Royston, St Ives and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

3,947 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,802

Reviews on Google

All 6 offices

Facebook logo

4.6 / 5

98

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters Β· videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris Β· 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Superb service. A pleasure to deal with. Julie in particular was fabulous

Jude Β· 1 April 2026 Β· Thomas Morris Ramsey

Agent replied Β· 22 April 2026

Thank you Jude, really appreciate the 5 star review

5/5

Google

From the first meeting with Kellie we knew selling via In House was going to work for us. Her approach in supporting us around the probate process was both sensitive and professional. We were then introduced to Guy as the quick sale progressed. He continued with the helpful and professional approach. Communication was excellent. Thankyou very much.

Holly Β· 1 April 2026 Β· Thomas Morris St Ives

Agent replied Β· 1 September 2026

Thank you for your kind words. We're so pleased to hear that Kellie was able to support you through the probate process with care and professionalism, and that Guy continued to provide the same level of service as the sale progressed. We really appreciate your feedback and wish you all the very best for the future.

5/5

Google

Rating only, no written review.

Mick Β· 31 March 2026 Β· Thomas Morris Royston

Agent replied Β· 31 July 2026

Hi Mick, Many thanks for you 5 star review. We really appreciate it! … More

5/5

Google

Fantastic service from the team. I usually find the process stressful, but not with PrestonBaker. …

Rob Β· 31 March 2026 Β· Thomas Morris Royston

Agent replied Β· 31 July 2026

Hi Rob, Thank you for your fantastic review! We’re so pleased to hear that your … More

5/5

Google

I cant thank the staff at Thomas morris enough excellent service through out the purchase of my property

Brian Β· 30 March 2026 Β· Thomas Morris St Ives

Agent replied Β· 13 April 2026

Appreciate you taking the time to leave us a review Brian. We hope you'll be very happy in your new home

1/5

Google

Just avoid...as an estate agent, we haven’t dealt with a conveyancing firm this poor in quite some time. Communication has been awful, and ever since we referred our first client, the BDM has disappeared and hasn’t checked in once. It’s a shame, as we have the potential to pass a significant amount of business their way.

Charlie Β· 29 March 2026 Β· Thomas Morris Ramsey

Agent replied Β· 29 June 2026

Hi Charlie, we are truly sorry to note the content of your review. These comments are certainly not representative of the usual and expected exemplary levels of service that we provide. Please reach out to complaints@dezrezlegal.co.uk with further information so that we may investigate matters for you.

5/5

Google

All staff have been very good! They look after the property and arrange timely repairs. I am very happy with their management style and regular updates.

Shweta Β· 27 March 2026 Β· Thomas Morris St Ives

5/5

Google

Chloe Stevenson dealt with the sale of my house.. she is an absolute credit to ewemove.. kept me up to date with all proceedings and always answered when I had a question.. I will always recommend this company to anyone who wants to buy or sell.. 10/10 πŸ‘Œ …

Craig Β· 27 March 2026 Β· Thomas Morris Huntingdon

Agent replied Β· 27 June 2026

Hi Craig, Thank you so much for the 10/10 review! We're thrilled to hear you had such a great experience with Chloe. She truly is an asset to our EweMove team and she's so grateful for your kind words! Thank you for recommending us!

5/5

Google

I would like to say a huge thank you to the team at Miller Metcalf. Everyone was so professional and no matter who picked up the phone, they knew all the details about my property. I was always able to get through to someone straight away and my house sold in a matter of weeks. Thanks to the Miller Metcalf team, I would 100% recommend them!

Danielle Β· 27 March 2026 Β· Thomas Morris Huntingdon

Agent replied Β· 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Rating only, no written review.

Jason Β· 27 March 2026 Β· Thomas Morris Huntingdon

Agent replied Β· 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

1/5

Google

Felt they only had employees interests in consideration. Didn’t know offer much help to my company on a number of occasions. Very vague emails from the team without guidance.

M Β· 26 March 2026 Β· Thomas Morris St Ives

5/5

Google

Adam was a real pleasure to deal with - professional, quick to respond and friendly throughout. Made the whole process smooth and stress free!

Charlie Β· 26 March 2026 Β· Thomas Morris Royston

Agent replied Β· 26 May 2026

Hello Charlie, thank you for your review. We are pleased to see Adam's service met all your needs! M&M LB.

5/5

Google

Emma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long and stressful experience was made smooth and efficient thanks to their professionalism and support. My partner and I are really looking forward to moving in, and we would highly recommend them to anyone.

Karen Β· 26 March 2026 Β· Thomas Morris St Neots

Agent replied Β· 26 July 2026

Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.

5/5

Google

We cannot recommend Claire and Sam highly enough. The progression of both our sale and purchase was far from straightforward, but they made a complex situation feel completely effortless. ​What truly sets them apart is their deeply personal approach; having dedicated people who were contactable at all times made a world of difference. Unlike the experience you often get with other agents, they were on hand to support and help us throughout the entire journey. ​Claire went above and beyond to push the exchange through, taking on every burden and liaising with all the right people at exactly the right time, taking all the stress and hassle off our shoulders, and we honestly don't think we could have got this over the line without her. We wouldn’t dream of going anywhere else in the future!

Janine Β· 26 March 2026 Β· Thomas Morris Royston

Agent replied Β· 26 June 2026

Thank you so much for your thoughtful review, it means a great deal to both of us. It was a pleasure to support you through the sale and purchase, and we’re so pleased that we were able to help guide things through what was certainly a more complex journey than most. Situations like that are exactly where we feel our role is most important, so we’re delighted that our support helped make the process feel more manageable for you. Your trust throughout the process meant a lot, and we’re so glad we were able to get everything over the line together. Sam and Claire

5/5

Google

We sold our house through Fine & Country. Liz Teasdale and Nicola Lorraine held our hands every step of the way. They promptly answered any queries we had, were reassuring when the process was at its most pedantic and calmed us down when we were stressed. From the superb photos taken at the start, all the way through the whole process Nicola and Liz were professional and attentive and we cannot recommend them highly enough. They might be slightly more expensive than other Estate Agents but they were worth every penny. So glad we used Liz and Nicola.

Catherine Β· 26 March 2026 Β· Thomas Morris Royston

Agent replied Β· 26 June 2026

Thank you so much for your kind words. It was an absolute pleasure working with you and we’re really pleased to hear that you felt supported during the process. Selling a property can sometimes feel a little overwhelming, so we’re glad we were able to provide reassurance and keep everything moving smoothly. We really appreciate the trust you placed in us from the initial marketing through to completion and your feedback means a great deal to both of us. Liz and Nicola

5/5

Google

The Team at Thomas Morris have been amazing getting our home sold in a week. Thank you all so much.

Tony Β· 25 March 2026 Β· Thomas Morris Ramsey

Agent replied Β· 22 April 2026

Thanks for the 5 star review Tony, much appreciated

5/5

Google

I have used the services of Thomas Morris to relet my property. I have found them to be efficient and professional. Sheetal has kept me up to date at each step of the process.

Julie Β· 25 March 2026 Β· Thomas Morris Royston

Agent replied Β· 22 April 2026

Thank you Julie for taking the time to leave us a 5 star review and for your kind comments, very much appreciated.

5/5

Google

I have been a tenant for 6 months and it has been a lovely experience. All questions have been answered quickly and with great communication. They are easy to contact and all staff are always very friendly.

Eva Β· 25 March 2026 Β· Thomas Morris Huntingdon

Agent replied Β· 25 May 2026

We really appreciate you taking the time to leave this lovely review Eva - thank you. Sarah Mains

5/5

Google

Rating only, no written review.

Errol Β· 25 March 2026 Β· Thomas Morris Huntingdon

Agent replied Β· 25 May 2026

Many thanks for your five star rating Errol. Sarah Mains

5/5

Google

Agency express is punctual in getting our for sale boards up, changing them and taking them down. I am very impressed with their service and would highly recommend them.

LennΓ© Β· 24 March 2026 Β· Thomas Morris St Ives

5/5

Google

What a great service! The app is super easy to use and requests are always picked up and processed quickly.

Rachel Β· 24 March 2026 Β· Thomas Morris St Ives

5/5

Google

Phil Harrington and the Agency Express team our outstanding. It is an honour to work with them and we at Woodheads Sales and Lettings cannot recommend them enough. …

Kate Β· 24 March 2026 Β· Thomas Morris St Ives

Agent replied Β· 24 May 2026

Thank you for you kind review Kate. We will be sure to pass it on to Phil and we're delighted that you are happy with the services provided.

5/5

Google

Alex Sunjich is superb to have as our board operator. I can contact him at any time, and he is always prompt and reliable, so I never have to worry about the job getting done. He is very personable and friendly with myself, staff, and customers alike. He is a rare gem. 12/10

James Β· 24 March 2026 Β· Thomas Morris St Ives

Agent replied Β· 24 May 2026

Thank you for your kind review James, we're delighted to hear that you are happy with Alex's services. We agree he is a rare gem!

1/5

Google

I had a very disappointing experience with this company. An advertising board installed by them at a nearby property fell and landed on my car, causing damage. When I contacted them, they immediately denied responsibility, stating that because they believe the sign was installed correctly they are not liable. Regardless of the explanation, the fact remains that a board installed by their company became detached and damaged my vehicle. I was expecting a more responsible and helpful response, especially given they claim to carry public liability insurance. Instead, I was told to claim through my own car insurance. Very frustrating situation and poor customer service when dealing with the consequences of their installation. All in all, if you don’t want problems with your neighbours don’t use them and save yourself a headache

Daniela Β· 24 March 2026 Β· Thomas Morris St Ives

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

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