Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris reviews in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,947 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,802

Reviews on Google

All 6 offices

Facebook logo

4.6 / 5

98

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

3/5

Google

I am a severely disabled pensioner and although i live in London, my house is in London yet i have to try to get help from Swansea.My disabilities, age, and equality act make no difference to one member of staff he just repaeats like a robot his function in a government department. There is not sign of any interest. As a result i do not get answers to the questions i need to know and it takes so long to get answers. He seems to think that because f where he works he is superior when i suggest contacting the CEO he replies you can it will make no difference. I worked for 50 years to pay this person to become a robot

John · 14 May 2020 · Thomas Morris Huntingdon

5/5

Google

I just wanted to say a BIG THANK YOU, especially through these challenging times, for you to get a contractor out so quickly to help fix the oven door, this is really appreciated and a big thank you to the gentleman who came out too, its all fixed now

Karim · 25 April 2020 · Thomas Morris St Neots

Agent replied

Thanks!

5/5

Facebook

Sean, Joe and Julie at the Ramsey branch provided excellent service at every stage, particularly given the challenging circumstances in the latter stages caused by the Covid crisis. They communicated clearly and provided regular updates on progress. A friendly team that went the extra mile to ensure a smooth sale and purchase process. Our property sold within a fortnight and we have achieved exchange of contracts in two months despite Covid. Highly recommend!

Martyn · 22 April 2020 · Thomas Morris St Neots

5/5

Google

Rating only, no written review.

Sophie · 9 April 2020 · Thomas Morris Royston

Agent replied

Thanks Sophie - the Royston team will be really pleased!

5/5

Google

Rating only, no written review.

Lauren · 9 April 2020 · Thomas Morris St Neots

Agent replied

Hi Lauren - many thanks for your 5 Star rating!

5/5

Facebook

Professional, friendly and helpful at the St.Ives branch. Everything has gone very smoothly, everyone I have dealt with has been prompt and efficient when arranging viewings and dealing with queries. Wouldn’t hesitate to use them again.

Mark · 2 April 2020 · Thomas Morris St Neots

5/5

Facebook

I had an appointment at Thomas Morris in Ramsey to see Sarah Mercer from Embrace Financial Services. Sarah took care of my mortgage application and I have been blown away by the outstanding service I received. Sarah has been exceptional from start to finish, professional, very knowledgeable, reliable, efficient. She always replied to me within 24 hours and had answers to all my questions. She always made herself available and was very supportive and helpful. I can't recommend Sarah enough, brilliant service! . Thank you again Sarah!

Alison · 31 March 2020 · Thomas Morris St Neots

5/5

Facebook

I would recommend Thomas Morris Sawtry to anyone as they are very friendly and very helpful.They will go the extra mile for you making things as smooth as possible.Sarah Mercer our mortgage advisor at Thomas Morris has been brilliant arranging our mortgage and helping with advice even on things that were not necessarily for her to sort out.Thanks

Anthony · 29 March 2020 · Thomas Morris St Ives

5/5

Facebook

I would recommend Thomas Morris Sawtry to anyone as they are very friendly and very helpful. They will go the extra mile for you making things as smooth as possible. Sarah Mercer our mortgage advisor at Thomas Morris has been brilliant arranging our mortgage and helping with advice even on things that were not necessarily for her to sort out. Thanks

Anthony · 29 March 2020 · Thomas Morris St Neots

5/5

Facebook

I have used the Sawtry branch in the past to help me with a property let, the service was first class. I have recently been looking to buy and Millie was fantastic. Once I had found Sarah the mortgage consultant was able to find me a great mortgage and the whole process was hassle free, I received my mortgage offer very quickly. A great professional service from start to finish

Mark · 27 March 2020 · Thomas Morris St Neots

5/5

Google

Sold my property in 2 days. Love them. So professional and efficient. Great team.

Nolite · 26 March 2020 · Thomas Morris Royston

Agent replied

Thanks for your comments and 5 Star rating. The Royston team will be delighted!

5/5

Google

Have been a tenant with TM for 2yrs, our property being managed by Sharon Sculpher. She has been absolutely fantastic and incredibly helpful from start to finish; the landlord is now selling the property and she has been nothing but helpful and kind throughout the process. Fantastic service!

Luke · 26 March 2020 · Thomas Morris St Neots

Agent replied

Thanks Luke - it's great to get such direct feedback from a tenant. Your review is very much appreciated and will be passed on to the team.

5/5

Google

Rosie B has been so helpful when I have any issues or questions with my property that I am currently renting through Thomas Morris. She is always so quick on replies and just a friendly individual, asset to the company! Recommend using Thomas Morris

Haffy · 26 March 2020 · Thomas Morris St Neots

Agent replied

Thank you Haffy - I will make sure that Rosie and the team are made aware of your comments and 5 Star rating!

5/5

Google

Rating only, no written review.

Marios · 16 March 2020 · Thomas Morris St Neots

Agent replied

Thanks Marios - we really appreciate your 5 star rating!

5/5

Google

Sean at TM in Ramsey has been amazing throughout this whole process. His customer service is second to none, hes honest, friendly, has kept me updated and answers all my questions quickly. When I lost all hope in selling my place he came out the next day to have a chat and gave me options that I never knew were available, and gave me so much more confidence in moving. Its a stressful process to buy and sell a property and he has done everything he can to make it a smooth and easy ride. Cannot recommend enough.

Suzanne · 14 March 2020 · Thomas Morris Ramsey

Agent replied

Hi There Sooz M - BIG Thanks for such a detailed review. Sean will be delighted!

5/5

Google

Staff are very helpful and easy to communicate.

Aurora · 1 March 2020 · Thomas Morris St Neots

Agent replied

Thanks Aurora - Your 5 star rating and comments will be very much appreciated by all of the team at St.Neots.

5/5

Google

The team at Thomas Morris were very professional and attentive throughout the sales process. My property had been on the market a while and after switching to Thomas Morris it was sold within a month. The professional photography made a …

The · 25 February 2020 · Thomas Morris Huntingdon

Agent replied

Hello and THANK YOU for such an interesting review. We're pleased to have helped you with your sale and delighted that you were so happy with the professional photography.

5/5

Google

Really friendly helpful estate agents. The whole experience dealing with them has been 1st class and I would highly recommend.

Will · 25 February 2020 · Thomas Morris St Neots

Agent replied

Thanks Will - the St.Neots team will be delighted with your comments and 5 star rating!

5/5

Facebook

I would highly recommend Thomas Morris Ramsey for selling your property. Julie and the rest of the team have looked after us for the sale of our home and also the purchase of our new house. They have treated us in a friendly helpful manner without pushy sales tactics, and have been there for us for advice and support. We look forward to working with them in the future.

Mark · 20 February 2020 · Thomas Morris St Neots

5/5

Google

Very good response. I know I can trust Thomas Morris Property Management people to let them in to my flat fixing problems without me being around. Tumbs up!

Regula · 9 February 2020 · Thomas Morris St Neots

Agent replied

Thank you Regula - we appreciate your feedback!

5/5

Google

Lisa T. has been very helpful

Garazi · 9 February 2020 · Thomas Morris St Neots

Agent replied

Thanks Garazi - your comments and 5 star rating really are very much appreciated!

5/5

Facebook

Had an appointment today at Thomas Morris in Ramsey to see Sarah Mercer from Embrace Mortgages. Would highly recommend her services, very helpful and gave us some great advice. Thankyou Sarah again.

Lucy · 1 February 2020 · Thomas Morris St Neots

5/5

Google

We've been renting from Thomas Morris for a few years now and have always had a positive experience with them. Lisa Thornton is very professional and courteous, she responds quickly to issues that come up with the house and is a pleasure to see during inspections. I would highly recommend.

Rebekah · 26 January 2020 · Thomas Morris St Neots

Agent replied

Thank you Rebekah! I'm so glad that you'e happy with our service and the support you receive from Lisa and the team.

5/5

Google

Thomas Morris gave an excellent service throughout all stages of my first time buy. Special thanks to Jemma Woodroff - Property Consultant/Sales Progressor, who's professionalism & communication after offer acceptance was invaluable. I couldn't recommend TM St Ives enough! Thank you to all the team. Laura

Laura · 25 January 2020 · Thomas Morris St Ives

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

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