5/5
GoogleShown round a property by Avril. Excellent customer rapport and knowledgeable about the property. Very cheerful on a VERY grotty wet day. Thank you Avril.
Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
Thomas Morris reviews in Huntingdon, Royston, St Ives and 3 more
★★★★★
3,947 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.
3,802
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
1
Reviews on View Agents
All 6 offices
12
Reviews on Trustpilot
Business-wide
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Thomas Morris's six offices, most reviewed first. Each has its own page.
- Thomas Morris Huntingdon59 High St, PE29 3DN1,164 reviews · 1,080 on Google (4.6)6 in the last 90 days
- Thomas Morris Royston6 Melbourn St, SG8 7BZ959 reviews · 875 on Google (4.6)15 in the last 90 days
- Thomas Morris St Ives24-26 Crown St, PE27 5AB843 reviews · 730 on Google (4.8)17 in the last 90 days
- Thomas Morris Ramsey9 Great Whyte, PE26 1HE553 reviews · 470 on Google (4.8)19 in the last 90 days
- Thomas Morris St Neots4-6 Market Square, PE19 2AW461 reviews · 378 on Google (4.8)13 in the last 90 days
- Thomas Morris Biggleswade1 Market Square, SG18 8AP353 reviews · 270 on Google (4.8)13 in the last 90 days
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Thomas Morris office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleAs a first time buy to let landlord, from start to present I have had excellent service at very good rates. Highly recommendable
Agent replied · 27 May 2026
Thank you for your lovely review Colin, nice to hear of another happy client,
5/5
GoogleVery helpful
Agent replied · 27 May 2026
Thanks Jade, Glad our service was helpful :)
5/5
GoogleFabulous staff, friendly and helpful. Couldn't do enough for us. Highly recommended
5/5
GoogleRating only, no written review.
5/5
GoogleWe have bought a property and also let a property through glow. Couldn’t recommend highly enough. Very knowledgeable and professional. Nothing is to much bother and Mel is always on hand to help.
Agent replied · 27 May 2026
Thank you very much Tom for your lovely review, I am delighted to be working with such good landlords like yourself,
5/5
GoogleA friendly and professional service. Great communcation throughout the whole process made it easy and straight forward
Agent replied
Thank you very much Steve. I'll make sure that the team get to hear about your comments!
1/5
GoogleNever have I spoken to a more unhelpful and obnoxious man. Oliver needs to go back to customer relations school. Heaven only knows how he manages to sell anything. Very poor service.
Agent replied · 25 May 2026
Dear Mr Gander, we are sorry that you were not satisfied with the service provided yesterday. We regret that we are not however permitted to reveal offers that our clients have already received for property which is on the market. We do appreciate that this may seem unhelpful to other potential bidders and perhaps we could have dealt with the issue in more understanding terms but we are unfortunately restricted in what we are permitted to say to other interested parties.
5/5
GoogleI have just had a fantastic experience working with RH and RW. I needed information and a valuation turned around quickly which was done immediately. Brilliant service. Thanks You
Agent replied · 25 May 2026
We undertook a valuation for Tim last year and he needed an update. We got straight on with it and reported back within 48 hours. Great business and great to work with - Thanks Tim!
5/5
GoogleVery pleasant experience with this estate agent . Initially we were looked after by Lisa who was very friendly and helpful , then the majority of the letting handled by Sam . Sam was very professional and nothing was too much trouble for her , she really looked a After us do well , with emails , phone calls and follow ups . A very friendly estate agent who I would highly recommend
Agent replied · 25 May 2026
Thank you Debs for your very kind words. We were delighted to help and hope you have settled in to your new home!
5/5
GoogleExcellent response to a complicated matter. Still some time yet to resolve completely as involves others, but on course. Will use again.
Agent replied · 25 May 2026
Dear Peter, thank you for your review. We are delighted to be working with you on this matter and look forward to being of assistance in the future.
5/5
GoogleThomas Morris could not have helped me any better. With other organisations closed due to the COVID pandemic they continued to help me relocate despite the obvious lockdown restrictions. My circumstances were such that I was forced to move due to being a key worker in order to limit exposure to more vulnerable family. Thomas Morris' staff worked tirelessly to prioritise my move and push for more leeway for key workers unable to stay with those in isolation. I cannot thank them enough for their hard work and for the fact that they cared.
Agent replied
Hi There Mr Mills - thank you for you kind comments. They really are appreciated!
4/5
GoogleRating only, no written review.
Agent replied · 22 May 2026
Hi Gustavo, Thank you for your 5 Star rating! The team at St.Neots will be delighted.
5/5
GoogleI couldn't have found a better team than the staff at Thomas Morris St Neots to help us sell our house. The process from valuation to sale has been very smooth with good feedback and total transparency from the staff
Agent replied
Hi David, We really appreciate your comments and of course your 5 star rating! I know that the whole team at St.Neots will be delighted to read your comments too.
2/5
GooglePoor service from the lettings side so far with little positive communication between us / Landlord.
Agent replied
Hello Mr Smith- I’m really sorry that you are so unhappy with your experience so far. I will look into this and we will try to improve. Thank you for letting us know.
5/5
GoogleThomas Morris St. Neots are helpful, friendly, great at communication, and trustworthy. They have made the stressful process of selling an easier journey. Karen has been efficient and a delight to work with. The rest of the team including Gail, Lisa, Rob, Sam & Andrea have also been fantastic.
Agent replied
Hi Zoe, Many thanks for taking the time and trouble to leave this review. I know that Karen and the team in St.Neots always strive to deliver great service and they'll will be really happy that you've recognised this with a 5 Star rating!
5/5
GoogleFrom start to finish the service (sale) provided was excellent and professional with all staff very approachable and friendly. They catered for all my needs and persevered in a difficult market to complete my sale. No push tactics to speed up your sale and competitive prices. Highly recommended.
Agent replied
HI Ben, Many thanks for your 5 star review and your very kind words. I know that the team at St.Neots will be delighted with what you've said.
5/5
GoogleReally great experience as a prospective tenant. Would also highly recommend to Landlords as you will get a much more proactive sales and marketing service for your property than typical letting agents. I have worked with many agents over the years as Tenant and Landlord and would definitely use Thomas Morris again!
Agent replied
Hi Sue, Thanks for taking the time to let us know your thoughts about your experience as a prospective tenant - it's really appreciated!
5/5
GoogleJust attended a presentation run by Pete on all the services on the rental side. Very informative and interesting. If you are looking at renting out speak to them I hadn't realised all the legislations they help you on.
Agent replied
Thank you Claire!
5/5
GoogleYea good agency help buy house
Agent replied
Thanks for this David - sorry for our delayed reply!
1/5
Google11mins waiting for the phone to be answered. Really bad as I have to change name on the house deeds I gave up in the end.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Thomas Morris
Which Thomas Morris office has the most reviews?
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
Where are the Thomas Morris offices?
The six Thomas Morris offices, by town:
- Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
- Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
- Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
- Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
- St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
- St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
