Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,947 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.
3,802
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe team at Thomas Morris were very professional and attentive throughout the sales process. My property had been on the market a while and after switching to Thomas Morris it was sold within a month. The professional photography made a …
Hello and THANK YOU for such an interesting review. We're pleased to have helped you with your sale and delighted that you were so happy with the professional photography.
1/5
GoogleMy Girlfriend had an awful experience with this Estate Agent. Long story short, overbearing landlord whom couldn't come to terms with letting the former family home out. Spent her evenings driving around the house taking pictures and …
HI Gareth, I'm genuinely sorry to hear about your experience and am investigating the situation. Thank you for letting us know. … More
5/5
GoogleI have met both Courtney Woodrow for viewings to potentially purchase and Simon Thomas for viewings on property to give valuations. Both members of Thomas Morris staff were a joy to work with. Very personable, …
Hi Clare, Thanks for your review. I'll be sure to make certain that Courtney and Simon see your comments and 5 Star rating!
5/5
GoogleGreat communication. I am a first time buyer, so the process was all a bit new to me. Andrea was always quick to respond to my queries and try to keep me as up to …
Hi there Dani - Thank you for the review and the 5 Star Rating! It's especially gratifying to hear this from a first time buyer.
1/5
GoogleThey promised me a property and said that they will be back in touch to discuss the next steps I.e. paying the deposit etc. I didnt hear anything from them for over a week when trying to contact them. To then be informed that they had …
Hi Emma, I'm very sorry to hear about your experience with our Biggleswade office. I have spoken to them directly about your concerns.
1/5
GoogleRecently bought a house with TM in biggleswade. I would never use them again. It was incredibly hard work. They never reply with actual answers to emails they also ignore emails that they don’t want to answer if your question is awkward. Do …
HI Simon, I'm genuinely sorry to hear of your experience. Clearly we have not lived up to your expectations and I can only apologise.
5/5
GoogleThomas Morris have been absolutely brilliant throughout our Property Sale. I would recommend them to anyone. Jenny & Karla have been so helpful in recent weeks chasing the sale through. They have never missed a call & updated us well & out …
Thank You Christine! I'll make sure that Jenny and Karla are made aware of your review.
5/5
GoogleReally professional service from start to finish , but I was expecting that for the money we have paid. Highly recommend them with hand on heart and the all members of stuff were …
Hi There Maria, I'm so pleased that you were happy with the service you received from Karla and the team at Biggleswade. Thank you and thanks for rating the service with FIVE stars!
5/5
GoogleAs first time buyers, we didn't really know anything about purchasing a property and were recommended by our friends to speak with Sarah in regards to applying for a mortgage. …
What a lovely review - THANKS Tara!
5/5
GoogleSean at TM in Ramsey has been amazing throughout this whole process. His customer service is second to none, hes honest, friendly, has kept me updated and answers all my questions quickly. When I lost all hope in selling my place he came …
Hi There Sooz M - BIG Thanks for such a detailed review. Sean will be delighted!
5/5
GoogleOur experience with Thomas Morris, specifically Sean and Joe, has been excellent from initial sales meeting and valuation, through to the sale of our property. Their approach and customer service is so refreshing compared to other …
Thank you very much Kym - the team at Ramsey will really appreciate your comments and 5 star rating!
5/5
GoogleThomas Morris Sawtry have been excellent going the extra mile to meet their customers requirements whether purchasing a property or arranging a mortgage for you. …
5/5
GoogleI would highly recommend Thomas Morris Ramsey for selling your property. Julie and the rest of the team have looked after us for the sale of our home and also the purchase of our new house. They have treated us in a friendly helpful manner …
Hi Mark, What a lovely review - thank you very much! I will make sure that Julie and the team at Ramsey are fully aware of your comments and 5 star rating. We too are looking forward to working together in the future!
5/5
GoogleSean, Joe and Julie provided excellent service at every stage, particularly given the challenging circumstances in the latter stages caused by the Covid crisis. They communicated clearly and provided regular updates on progress. …
5/5
GoogleI had an appointment at Thomas Morris in Ramsey to see Sarah Mercer from Embrace Financial Services. Sarah took care of my mortgage application and I have been blown away by the outstanding service I received. Sarah has been exceptional …
5/5
GoogleI cannot rate this team highly enough. From start to finish the Ramsey Thomas Morris office have been incredibly helpful. As first time buyers we were in the dark about a lot of things. The team made us …
5/5
GoogleFantastic service from the TM team at the Ramsey branch. They were all very friendly and attentive to our needs, especially our main agent Sean, who has been amazing throughout the whole process, from selling our home, to the whole process …
5/5
GoogleJoe and his team have been absolutely superb whilst acting for us with our sale. There are times we thought the sale was never going to happen but the team at Ramsey (Joe and Sean in particular) all persevered and got our property sold. …
Wow - THANKS Stephen. What a fantastic review - I'll make sure that the Ramsey team are made aware.
5/5
GoogleIt took us 2 weeks to sell our house and 7 weeks to exchange contracts 😀 very happy with the service given and highly recommend everyone uses Thomas Morris to buy and sell houses! …
Hi there and THANKS for this review and rating - it really is appreciated.
5/5
GoogleRobert Arnold and his team at the Royston branch of Thomas Morris are nothing short of excellent. Robert Arnold in particular, went above and beyond his duty as our estate agent. My wife and I honestly cannot recommend him and his team …
Wow - what a very detailed and interesting review! We really appreciate the time and trouble involved in this post and THANK YOU for your very kind words. … More
5/5
GoogleI approached Robert Arnold of Thomas Morris, Royston in December 2019 to sell our house and from the outset, found him ultra professional, friendly, helpful and responsive to queries and problems. We had a lot of potential buyers view our …
HI There Sally, Wow - what a fantastic and detailed review! Thank you so much for your review and 5 star rating. I know that Robert and the … More
5/5
GoogleRobert was knowledgeable and competent in his evaluation of my property. The service received from the team in-branch was always courteous. Communications throughout were clear and as promised (i.e. they would contact you when they said …
What a detailed an useful review. Thanks Rob we're delighted that you were so pleased with experience!
5/5
GoogleWhat a splendid service. Very professional at every point of contact and excellent at keeping us up to date at all times. …
Thank you Ben - Robert and the team will be delighted with your comments and 5 star rating!
5/5
GoogleWe purchased a house through Thomas Morris, they were responsive and efficient during the viewing and negotiation. They didn't just get the sale and walk away though. Jemma provided a really good service all the way up to completion. She kept us informed and kept things moving which was a great help 👍
Hello Andrew, Firstly , many thanks for posting this review and for acknowledging the excellent work that Jemma and the team put in to seeing the sale through to completion. Secondly, THANKS for the 5 Star rating!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
