Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,932 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,806

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I would like to say a special thank you to Calum. He was quick to book me in for a viewing to a newly listed property. Within 24 hours I had found a place to rent and agreed terms with no messing or waiting around. …

Abbey · 8 October 2022 · Thomas Morris St Neots

Agent replied

Hi Abbey - thank you for this review.

5/5

Google

A departing tenant prompted an immediate response from my retained agents, Thomas Morris, to discuss my thoughts on the property. Particular thanks must go to Calum Weaver who provided objective up-to-date market advice and an early release …

Chris · 8 October 2022 · Thomas Morris St Neots

Agent replied · 5 June 2024

Thank you very much Chris - I will make sure that Calum and the team are made aware of your 5 star rating and post.

5/5

Google

I have had a very positive experience with Thomas Morris Sales and Letting. All members of the team have been extremely supportive and professional, helping me to secure on remortgage. Nidhi Shah especially have been great at communicating …

Piyush · 8 October 2022 · Thomas Morris St Neots

Agent replied · 25 May 2024

Thank you Piyush. I will make sure that Nidhi and the rest of the St.Neots team are made aware of your lovely review.

5/5

Google

I have never rented a property before and therefore needed help and guidance. I chose Thomas Morris because they are local, friendly, and I also bought my property via them five years ago. The whole team are attentive, knowledgeable and …

Julie · 8 October 2022 · Thomas Morris St Neots

Agent replied · 23 June 2024

Thanks for your review and your " special mention " of Calum. I'll let him know.

5/5

Google

Calum from the Thomas Morris St.Neots team has been of great help to us in finding our first UK cottage. We inquired on a Monday evening, we were contacted the next day for a viewing, which took place the day after. Calum called that …

Paulus · 8 October 2022 · Thomas Morris St Neots

Agent replied

Thank you Paulus - I will pass on your observations to Calum and the team at St.Neots.

5/5

Google

I have had a great experience with Thomas Morris and in particular with both Andrea and Jenny throughout the marketing and the help they gave after I accepted the sale offer. Jenny in particular was a massive help in keeping the sale moving …

Nichola · 8 October 2022 · Thomas Morris St Neots

Agent replied · 22 May 2026

Thank you for taking the time to leave a review Nichola - it really is appreciated. I will pass your comments on to Andrea and Jenny.

1/5

Google

Is the lettings business so desperate that staff are been selected without any prior experience or indication of formal training? Despite major issues with this company before i even moved in and then for the 16 months afterwards. They …

Dominic · 8 October 2022 · Thomas Morris St Neots

Agent replied

Thank you Dominic - I'n genuinely sad to hear of your experience and have pass them on to our head of department .

5/5

Google

These days looking for a property had been really hard, there a really low availability and houses are just gone when it is just announced on the website, Calum from Thomas Morris was the only agent that actually gave me some attention, …

Bruno · 8 October 2022 · Thomas Morris St Neots

Agent replied

Thank you Bruno - your detailed comments are REALLY appreciated by us all, especially Calum!

1/5

Google

Once purchase had been agreed customer service was poor, we we’re also recommended to use Thomas Morris conveyor’s for a speedy service who were equally as poor with communication. …

Catherine · 8 October 2022 · Thomas Morris St Neots

Agent replied

Hello Catherine - I'm genuinely sorry to hear about your experience and will provide feedback to the teams.

5/5

Google

I have just had Dominic around to give me a valuation on my house!! He is the third one I've had around, and what a difference!! He was Excellent! He was very nice, pleasant, not pushy at all!! Extremely helpful, and informative! Gave me …

Carol · 8 October 2022 · Thomas Morris St Neots

Agent replied

Well thank you Carol, I’ll pass on your lovely comments to Dominic and the team.

5/5

Google

We had a fantastic viewing experience with Sophie recently, who was very accommodating and really helpful, providing lots of information about the property. We very much appreciated Sophie's candour about timescales due to the level of …

James · 8 October 2022 · Thomas Morris St Neots

Agent replied

Thank you James - I’ll pass your comments and full review to Sophie.

5/5

Google

Thomas Morris has been excellent. I have rented with Thomas Morris for the past couple of years and I have never had a issue with them. After contacting Thomas Morris and explaining that I would be beginning to look for somewhere bigger …

Brittany · 8 October 2022 · Thomas Morris St Neots

Agent replied

Thank you Brittany - I'll pass this on to Calum and the team

5/5

Google

What a brilliant ,patient,professional,helpful service Just totally committed to helping you in all aspects Nothing was too much trouble for anyone of these …

Richard · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

Richard - firstly thank you for your 5 star review but also your detailed comments! I know that the Biggleswade team will really appreciate the feedback!

5/5

Google

We cannot explain how good Thomas Morris are, they sold our house within 3 weeks, the aftercare has been more than excellent! Ryan Coyne and his team have ensured everything has gone through smoothly. Ryan has such a wealth of …

Paul · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

Wow - what a great review Paul... much appreciated!

5/5

Google

The team at Thomas Morris/Biggleswade were so helpful with the sale of my mum's house. Particular mention to Karla and Ryan who were so helpful when mum's original buyer had to pull out. They were well informed and responsive in keeping …

Sarah · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

Thank you Sarah - I know that the Biggleswade team will be very pleased with your comments and 5 star rating.

5/5

Google

I cannot thank Thomas Morris enough for selling my house, it was a difficult sale but everyone was so helpful and nice. …

Claire · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

Hello Claire and thank you for your wonderful comments and 5 star rating!

5/5

Google

We've just completed our house purchase with Thomas Morris (Biggleswade) and must say we're delighted. Our main contact (Jen) addressed all the challenges of chain management, solicitors, buyers and sellers, questions, visits, surveyors …

RogRog · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

I'm really pleased that you have been so well looked after by Jen and the Biggleswade team. Thank you for taking the time to leave this review.

5/5

Google

A huge thank you to the staff at Thomas Morris- but in particular to Jen- for the excellent service and support I received during the purchase of my new apartment.They made sure all parties were kept in the loop, followed up on any queries …

Gill · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

Thanks Gill for your review, 5 star rating and offer to recommend our services - it really is appreciated.

5/5

Google

Couldn’t recommend Thomas Morris Biggleswade enough! We dealt with India, Jon and Dan and they were all professional, helpful and polite. All queries with our sale were answered by India quickly and efficiently. The experience from start to …

Leanne · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

I will pass your comments on to the team at Biggleswade Leanne! Thank you for taking the trouble to report on your experience, it really is appreciated.

5/5

Google

Thomas Morris Sales Biggleswade were brilliant during the sale of my property. From India, who dealt with my initial enquiry and got me a evaluation to Jon, who was the most enthusiastic, passionate and respectful sales advisor. Jon took …

Maiher-Un-Nisa · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

Firstly, thanks for the individual name checks as well as acknowledging the excellent teamwork at Biggleswade. A great review!

5/5

Google

We have had such a lovely experience using Thomas Morris, India has been such a pleasure to work with keeping us up to date every step of the way. We are first time buyers and had no idea what we were doing, India put us at ease and made it …

Vicky · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

We really appreciate your post and the 5 star rating Vicky - thanks. I'll make sure that India and the Biggleswade team are informed of your review.

5/5

Google

Our experience with Thomas Morris has been positive from start to finish. We purchased a property they were advertising for sale and from our very first viewing they have been at hand to support us through the process. Jen has kept in touch …

Ellie · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

Hello Ellie and thank you very much for your comments and 5 star rating for the team at Biggleswade - especially Jen.

5/5

Google

We made contact with regards to renting out our house and have been so impressed with the service we have received from all members of staff. Initial contact with John Brain who was very helpful, we met with Holly to discuss our options, …

MICHAELJ · 8 October 2022 · Thomas Morris Biggleswade

Agent replied

Thank you Michael for such a detailed and complimentary review. I’ll pass your comments on to the team.

5/5

Google

All the staff have been extremely helpful throughout the process of our house sale. Alex has been an absolute star and Linda has kept us informed throughout the …

Cathy · 8 October 2022 · Thomas Morris Ramsey

Agent replied

Thanks you very much for your kind words Cathy - I know that Alex and the team will appreciate your comments.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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