5/5
Rating only, no written review.
Agent replied
Thank you for the 5 star rating Carl & Nicole!

Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,932 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.
3,806
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for the 5 star rating Carl & Nicole!
5/5
Rating only, no written review.
Thank you for this 5 star rating.
5/5
Highly recommend Thomas Morris Ramsey. Julie and her team have been fab throughout the process of purchasing our first property. Emails and calls are answer promptly and they are always happy to help with anything you need. I'm sure when the time comes to sell (hopefully not anytime soon) we will use them as our EA. Thanks again!
Thank YOU Rosie! I love the word "fab" and it certainly is a great description of the team at Ramsey.
5/5
Thomas Morris have been entirely straightforward and extremely helpful from the outset. There was no off-putting 'hard sell' to use their services; they provided us with strategic and sensible advice about how to price our house; drew on local knowledge to market the property in the best way to potential buyers; and have been on hand throughout the process to provide further guidance and support. Everyone at the office - Amit, Robert, Fiona and Dominic - has been incredibly professional and pleasant to deal with. I would recommend Thomas Morris to anyone looking to sell in this area.
Hello Nicholas. Thanks for your post and 5 star rating. All of the Royston team work hard to deliver great service and it's great to see this recognised.
5/5
Could not recommend Sarah and her service enough! Been seeking her advice for 3 years and I wouldn’t go anywhere else for the support.
Thank you for sharing!
1/5
Trying to sell our house has been a nightmare and when providing feedback they refused to listen.
1/5
Trying to sell our house has been a nightmare and when providing feedback they refused to listen.
1/5
Rating only, no written review.
Dear "N 1" - We're obviously disappointed at your rating but appreciate you talking the time to leave one.
1/5
Do avoid Thomas Morris at all costs
My process of purchasing a property started in April 2022. From my first viewing I mentioned to the agent, I got a pet, I also mentioned it on my second viewing with the manager of the branch ( with my friend being a witness) who said that they have known the landlord and the vendor ( deceased) and ensured me that it shouldn't be a problem. Nothing was noted in the advert either. The office recommended me a mortgage adviser but we had an issue getting a decent mortgage due to location and therefore lower price was proposed and accepted. Paid £490 for the mortgage advisor. Meantime I started the process with the solicitor, paid for the search ( approximately £350) and the nightmare began. It took 5 months to go through the process. At one point the solicitor 'disappeared' without even sending an email or someone from the office having the courtesy to contact me that she is on long leave. I could not reach out the office ( message on the phone about how busy they are and I should contact my solicitor), and my solicitor not answer( another message about how I will hear from her when she is back but not said when) and the estate office did not even bother to check on the process - why would they, it is not high purchase, right? If I remember correctly it was for about a month. Absolute nightmare in communicating, yeah emails were sent out if I chased it, the estate office would send their email but that was it, weeks and weeks of waiting but no one really got to the bottom. I raised my concerns with my solicitors and the agency so many times but I hardly got any reasonable advice apart from 'it's up to me how Am I supposed to know what the process is like - isn't that the reason why people hire professionals to make the process safer and easier for them? 5 months in, in addressing last two enquiries, suddenly the landlord does not accept pets. Where was my solicitor and what kind of job was she doing when this was the potential risk? Where was the estate office in communicating with the landlord who they knew to know this in the first place so I would even bother to start the process? Why was this not in the advert? So about £850 shorter, wasted 5 months of my life on this, with a rapid increase in the mortgage rates atm where I could move on and buy something by then, the solicitor did not even bother to forward me the last communication with the vendors' solicitor so I can see how things were closed off. We agreed she would not address one point, totally dismissed. Basically I hired a admin for sending the emails in and out but when I suggest a meeting with the vendor and landlord, I was told that I could say something inappropriate. Interestingly, there is no problem to communicate with the sellers with other properties, they often show you around. Very unprofessional. Maybe you jump around people who buy expensive properties, but you should be ashamed of yourself - both offices for dealing with clients this way. Disgrace. Everyone was aware I got a pet, and no one was bothered. The estate office did not even have the guts to call and say we are sorry. In 2022 there are landlords who think that dog barking is an unjustifiable reason while barking is a natural way of communicating for canines and I work from home full time. Plus there was a change in law recently on this so where was my solicitor and where was the agency???????? Never ever. Shame on you, all of you.
5/5
Lauren and Lucy have been great in helping my husband and I with the process of getting our property finalised. We cannot thank them enough for being so polite, patient and thorough. Thank you for being great agents and couldn't recommend the company enough!
Thank you Abena - we really do appreciate your 5 star rating and comments, particularly with regard to our politeness and patience.
5/5
Rating only, no written review.
Thanks for the 5+star review Anna!
5/5
Friendly communication with Amit, smooth procedure, and quick support when needed
Thanks for the 5 stars and review!
5/5
Justyna , Made buying a house such a breeze! I was new to home buying, and have heard horror stories from friends and family about terrible agents. (JF) was professional and personal! She never made me feel uncomfortable and helped me every …
Hi There Adrijon and thank you for your rating and comments.
5/5
The service provided by Thomas Morris in the sale of our property was outstanding from start to finish with smart pre-sale advice through to managing viewings to closing the final deal. …
Many thanks Robert - I will pass on your comments to the team at St.Ives
5/5
I had a great experience working with Thomas Morris and would definitely recommend them to anyone in the future. Jemma was absolutely fantastic helping in getting the move over the line. …
Great review Ian - thanks!
5/5
Jemma at Thomas Morris was brilliant dealing with our house purchase in St Ives, keeping the seller informed of the progress every step of the way. The sale of our own property was incredibly complicated and lengthy and without Jemma we …
We really appreciate your comments Felicity as will Jemma and the rest of the fantastic team at St.Ives.
5/5
The whole team were brilliant but in particular Jemma worked so hard at the final hurdle. She chased people and managed to pull the whole transaction together. She chased the Completion date for me so that we managed to Exchange today. …
Sheila - thanks for your kind comments and 5 star rating. Jemma and the team really appreciate it.
5/5
My partner and I have just exchanged on a house sold by Thomas Morris. They have been excellent throughout the entire process, from the initial viewing of the house, to this final part. They kept in contact with us, and chased solicitors …
HI Chris and thank you so much for posting such a detailed an complimentary review - Jemma and the rest of the team at St.Ives will be pleased to read your words.
5/5
The Thomas Morris St Ives branch handled our house sale brilliantly from start to finish. Every member of the team was very professional, communicative and friendly at every step of the process - from the valuation and listing done by Dan …
Hi Andy and thank you for your post and your offer of recommendation. I'll let the team know about your review.
5/5
Jemma and the team worked very hard to help us through what was a difficult purchase. They were communicative and proactive, helping to smooth over numerous bumps in the road (none of which were their fault). …
Thank you Stephen. Your comments and rating will be passed on to the team at St.Ives.
5/5
CALUM WEAVER, St, Neots office, what a superstar!!! …
Thanks for this!
5/5
I have been dealing with Nidhi Shah for my buy to let investment mortgage and must say she has been fantastic! Always keeping you in loop, updating with all the information and never made me feel left out. Communication is what I have been …
Hi Dev - what a brilliant review. Thank you so much for taking the time to post your thoughts... and for the 5 star rating!
5/5
Calum Weaver has been phenomenal in providing support and advice regarding the rental of my property in Wyboston. His energy and enthusiasm has made a huge difference to what has been a difficult transition. Congratulations to Thomas Morris …
Well thank YOU Annie! I will let Calum and the office at St.Neots know about your review and rating.
5/5
I’m rarely surprised by the quality of a service of an organisation and I’m even rarer to leave a review but I honestly cannot speak highly enough of the team and specially Chloe Faris . From start to finish Chloe managed the process with …
Thank you Tim - I really appreciate your comments and will make sure they are passed on. Thank you for leaving this review and for your 5 star rating!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
2023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
2019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.