5/5
Friendly and professional service.
Agent replied · 17 May 2026
Thanks for the review Anna

Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,614 reviews across 8 offices and 3 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The JNP Partnership branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018. A British Property Awards winner every year since 2018.
2025 2 Gold across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Bronze The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
2020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Friendly and professional service.
Thanks for the review Anna
5/5
I spoke with Lucy at the Headingley branch who was so helpful and friendly. Due to the location of my property she explained I needed to speak with a different branch. Lucy took ownership to set this up for me, she took down all of my details and arranged a valuation without me needing to contact anyone else. Lucy made the whole process really easy for me which was appreciated. She also gave me great insight and understanding into the current market - couldn't recommend her enough!
Thanks for the review for Lucy!
5/5
The duo of Charlee and Jenny provided a fantastic buying experience. Kept me updated at all times and walked me through the offer process. Normally, buying a property can be an emotional process but Charlee and Jenny were fantastic!
Thanks Nayan, we wish you all the best in your new home
5/5
Excellent. Prompt, helpful, cheerful, good value. Thanks Jenny
Thanks Tom!
5/5
Brilliant team, really looked after everything and gave great advice throughout the process of purchasing a property, couldn't have asked for anything better!
Thanks Ed
5/5
Very impressed with JNP. We were with another well known estate agent whose service was very poor. We transferred over to JNP and it was the best desicion we made. Our contact was Josh and he was an absolute star throughout the whole process as was Kyle, Emily and Julian. They were polite, helpful and very responsive. Always updated us on feedback and dealt amazingly with our sale. Would definately use them again.
Thank you for your recommendation Leanne. We're so pleased that Josh and the team were able to provide you with such amazing service and wish you much happiness in your new home.
5/5
Recently purchased my home through JNP. Fantastic level of service and professionalism from Steve James. Great work Thank you
5/5
JNP gave a very good service despite the lockdown restrictions. Our agent Lloyd Buston was very professional, organised and always quickly responsive to calls and emails. I Highly recommend JNP and thank you for the excellent service.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
A helpful service experienced all round, thank you Caroline for your proactiveness and quick responses!
1/5
Don't waste your time. Very rude especially in the lettings department. I will go to other estate agents. I even logged a complaint and was ignored.
5/5
I would like to Thank Lloyd Buston for finidng us tenants quickly during the COVID crisis. The process was smooth and Lloyd kept us informed throughout the stages. Regards, Caroline
5/5
Had a long and arduous house sale due to Coronavirus lockdown but Caroline was fantastic and kept in touch with us throughout. Nothing was too much trouble, would highly recommend.
5/5
Awesome staff and very helpful even through the lockdown to ensure we were on track to getting our property. Caroline, Julie, Hayley, Lisa & Tracey all extremely helpful and went above and beyond to keep us fully updated. Thanks you all for everything.
5/5
Bought my first home through JNP High Wycombe and Stokenchurch offices. Simon & Caroline especially were brilliant every step of the way & I would highly recommended to anyone moving! Thank you all!!
5/5
Our agent Lloyd was very quick to respond to any queries we had. He also helped us meet our deadline for moving out which was within a short time from viewing the property to having the keys handed over.
5/5
Lloyd Buston was extremely helpful when we were looking for a rental. There were a lot of tasks to complete in a short time but he was very proactive and we got to sign our lease very quickly and we have already taken occupation. Yet at no time did we feel we were being rushed. Many thanks for the excellent service.
5/5
Lloyd Buston has been fantastic in helping me find suitable accommodation, thorough and very quick to reply. Both of which has made my life much easier in relation to moving. I spoke to several other estate agents and JNP has been the easiest one to work with by a long shot. I'd heavily recommend
5/5
We sold our house through JNP in January, then were caught up in lockdown. Throughout the process, Caroline was especially helpful. Communication with her was great, and very responsive. (As a sidenote, the conveyancers they recommend (Premier Property Lawyers) are superb, and have a great online app). Thanks JNP!
5/5
Caroline was FAB! She helped me through every step of my house move, she was always available by phone and quickly responded to emails, she offered advice when I needed it and a happy, positive outlook when things weren't going to plan. I'd recommend both JNP and Caroline to everyone, really great service!
5/5
I have just recently started renting a property in Stokenchurch, Buckinghamshire. I used JNP for this and they have been amazing during the whole process. I have a lot of experience dealing with letting agents and have to say JNP have been the best by far. I was being helped by an amazing lady named Xenia, from day one she was professional, friendly, helpful and always replied quickly and fully to any email or questions that I threw her way, she was great. I would highly recommend using JNP and hope that if and when I move I will use them again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.