Trusted Agent profile · Buckinghamshire
Verified
★★★★★
1,614 reviews across 8 offices and 3 platforms
The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The JNP Partnership's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service!! Very good comunication, regular updates. Special thx to Janet Chandler for her support. Really recommend JNP
Thank you for your review Dorota. We're so pleased that the teams communication and updates provided you with excellent service. Janet will be thrilled with your recommendation.
5/5
GoogleNathan was very professional during valuation phase. Would recommend both Nathan and Caroline who have been very helpful.
Thank you for your review Ciaran. Nathan and Caroline will be delighted with your recommendation.
5/5
GoogleSpecial thanks to Martin and Ross for making our first experience go smooth. Good communication and thank you for our gift.
Thank you for your review. We're delighted that Martin and Ross made your first step on the property ladder a smooth one.
1/5
GoogleI would give them 0 stars if I could. The worst agency ever!!! They make you waste your time! If anyone is really interested in buying a property, please do not use them.
Thank you for your review Mathura. We are sorry to learn that you have not been satisfied with the service you have received from us. Unfortunately we can’t locate your contact details so please contact Nathan Dowie, Valuation Manager on 01494 528000 to discuss this further.
5/5
GoogleJNP were brilliant from start to finish. They sold quickly and the follow up service was really good. Would definitely recommend this company.
Thank you for your review Marlene. The team are delighted with your recommendation.
5/5
GoogleCurrently buying property through JNP and so far cannot fault them. Christina Grima has been particularly helpful and attentive. Thanks for all your help so far :-)
Thank you for your review Gete - Christina will be thrilled.
5/5
GoogleWorld class service, Christina is so professional, friendly and very informative. By far the best experience I have had with an agency. Thank you JNP & Christina.
Thank you for your wonderful review Rob. Christina will be absolutely delighted with your recommendation.
1/5
GoogleThey never pick up the phone when you have an issue or want a house viewing ! I called about 6 times 2 days in a row and no one picks up the phone. Worst agency ever, wouldn't recommend to anyone. Avoid like the plague.
Thank you for your review of our Lettings team Irina. I am sorry that you have had difficulty in getting through to our offices and that our service levels haven't met your expectations. We are currently dealing with a high volume of calls … More
5/5
Google5 stars already, very professional very polite, and great costumer services. Talked to a lady Charistina, great person, she knew what is she doing .. she tried to solve the problem, advised me, and helped me with the search. i wish her and the team of JNP the best of luck. highly recommended.
Thank you for your review Yasir. Christina will be absolutely delighted with your recommendation.
5/5
GoogleIt has been a real pleasure working with JNP on the Sale of my property - both Ross and Jan have been instrumental in getting this over the line. My special thanks for the amount of work, chasing, keeping everyone up to date from Jan - a true gem. THANK YOU.
Thank you for your review Irene. We're so pleased that Jan's hard work led to the sale of your property - she is indeed a gem!
5/5
GoogleMy family and I are currently looking for a home in High Wycombe or the surrounding areas and have contacted JNP for properties. They've done an incredible job, and Christina Grima has handled our case with incredible expertise, professionalism, and proficiency in finding us the right properties that fit our needs.
Thank you for your review Hamza. We're so pleased that Christina has been able to help you and she'll be thrilled with your recommendation.
5/5
GoogleExcellent service! Mr Nathan Dowie valued my property, put it in the market next day and his team arranged viewing within two days. I accepted a competitive offer within a week time!! I recommend JNP.
Thank you for your review Soby. We're delighted that Nathan and the teams efficiency led to a competitive offer. Nathan will be so pleased with your recommendation.
5/5
GoogleWe are very pleased with JNP sales team. Mat has prepared fantastic sales brochure and marketed the property in a very professional manner. He also kept us updated all the time and was always available for any questions we’ve had.
Thank you for your review Marcin. We are delighted that Mat's professionalism and attention to detail has provided you with fantastic service.
5/5
GoogleJNP are great! We bought a flat with them and have had a great experience! Good communication and excellent customer service. Janet Chandler from the Sales Progression team was very helpful and easy to contact! Would definitely recommend them.
Thank you for your review Krisley. We're delighted that Janet and the team were able to provide you with the 5* service all our customers deserve.
5/5
GoogleJNP did a great job selling our house. Would really recommend - from some great photos of our house, to excellent organisation of the viewings and most importantly the service received from the after sales team to keep us updated and really support us through the sale. Thanks JNP!
Thank you for your review Kendra. We're so pleased that the team provided 5* service from beginning to end - they'll be thrilled with your recommendation.
5/5
GoogleJNP are one of the best real estate agents in town. Very professional staff. Good customer experience.
Thank you for your review Satish. We're thrilled that the team have provided you with the 5* service all our clients deserve.
5/5
GoogleRating only, no written review.
Thank you for the 5* review Amrinder!
3/5
GoogleRating only, no written review.
Thank you for your review Irina. We would love some feedback on how we can improve our service during your tenancy. Please contact Ria Savin, Assistant Head of Property Management on 01494 358900 if you would like to discuss this further.
5/5
GoogleRating only, no written review.
Thank you for your 5* review Roma!
1/5
GoogleRating only, no written review.
Thank you for your review Anna. I’m sorry that you are not happy with the service you have received during your tenancy. I know that you have been speaking with Trefton so please do phone him on 01494 520555 if you would like to discuss this further.
5/5
GoogleRating only, no written review.
Thank you for your 5* review Dean.
5/5
GoogleThanks to Mat and the team :-)
Thank you for your 5* review.
1/5
GoogleWe completed a job for Jnp which has been 4 months and still no payment
Thank you for your review Sam. I believe the Lettings team have spoken to you regarding your outstanding invoice.
5/5
GoogleFantastic experience! Special mention to Jan, she was great from start to finish
Thank you Jack. Christina will be over the moon with your review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The JNP Partnership branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Bronze The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
Send JNP Estate Agents a message.
High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.
The JNP Partnership's eight offices, by town:
Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.
