Trusted Agent profile Β· Buckinghamshire

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The JNP Partnership estate agents in High Wycombe, Hazlemere, Princes Risborough and 4 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,614 reviews across 8 offices and 3 platforms

www.jnp.co.uk

The JNP Partnership has eight offices, in High Wycombe, Hazlemere, Princes Risborough (two offices), Amersham, Stokenchurch, Great Missenden and Prestwood (Buckinghamshire). Together they have 1,614 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,555

Reviews on Google

All 8 offices

Trustpilot logo

56

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

The JNP Partnership's eight offices, most reviewed first. Each has its own page.

Latest reviews from every office of The JNP Partnership

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

If I could give 10 stars to Sue,Matt and Nick at JNP I would! Their level of professional was outstanding from start to finish,but more than that was the warmth and friendliness I felt all the way through the process of selling our house. Sue especially was my rock all along and when things got tricky she kept me sane with her calm and great sense of humour! I can't recommend them enough to anyone looking for the best possible estate agents. Thank you all so much!

Kelly Β· 20 July 2024 Β· JNP Estate Agents Princes Risborough

Agent replied Β· 6 February 2024

Thank you Kelly! We agree that Sue, Matt and Nick deserve 10 stars! They really take the time to get to know their clients and Sue's dedication is second to none. They'll be delighted with your recommendation.

5/5

Google

The team at JNP were so helpful in making our move happen with the least possible stress. Their communication and honesty was excellent and we found Sue to be amazing at liaising with all parties to move the process along. We have now bought and sold a house through JNP Princes Risborough and would definitely recommend their services.

Matt Β· 20 July 2024 Β· JNP Estate Agents Princes Risborough

Agent replied Β· 6 February 2024

Thank you Matt! We're delighted that Sue and the team at Princes Risborough were able to guide you through a sale and a purchase with ease. They'll be thrilled with your recommendation.

5/5

Trustpilot

This customer service was outstanding…

This customer service was outstanding and the property was exactly what I was looking for . I was so pleased with customer service I received. Matt went above and beyond to help me find the perfect home . I was very impressed with the quality of service provided . Thanks again . Jade Matt

Jay Β· 12 July 2024 Β· JNP Estate Agents High Wycombe

Agent replied Β· 14 August 2024

Thank you so much for your kind words! We’re thrilled to hear that you found the perfect home and that Matt’s efforts exceeded your expectations. Providing outstanding customer service is our top priority, and we’re delighted that you were pleased with the experience.

5/5

Trustpilot

My partner and I bought a house from…

My partner and I bought a house from JNP and also sold our flat and I must say I have had the best experience. The process was seemless. Janet and Lisa have been amazing throughout the whole process, keeping me update to date with everything and even when we came across some issues they were very hands on to ensure that we got our dream home. We have now completed and I would definitely use them again

Customer Β· 9 July 2024 Β· JNP Estate Agents Amersham

Agent replied Β· 14 August 2024

Thank you so much for sharing your experience! We’re thrilled to hear that we were able to make your experience of buying AND selling seamless. Janet and Lisa will be delighted to know that their dedication and hands-on approach made a positive impact, especially when navigating any issues that arose.

1/5

Trustpilot

Crooks

Liars, crooks, lazy con artists They pumped up the price when there was no other bids, They lied about the length of the flat lease (admitted it to me over the phone), when i asked their solicitors who i also employed to renegotiate) (I Know, I Know) they became hard to reach by email or phone... then a couple months down the line, they admitted they deliberately hadnt followed my instructions because they were happy... they are a disgrace, just want your money and they dont give a damn. Soulless greedy moneyhounds, cold hearted & don't give a monkeys. Date is approx a month- 6 weeks ago

BigSmoke Β· 17 June 2024 Β· JNP Estate Agents Princes Risborough

Agent replied Β· 14 August 2024

Thank you for sharing your experience. We take allegations of dishonesty and poor service extremely seriously. Your experience is not reflective of the standards we strive to uphold - we would like to investigate this matter further to ensure that appropriate actions are taken. Please contact the branch you are referring to and ask to speak to the Branch Director so that we can address your concerns more thoroughly.

5/5

The Trusted Agent
Seller

Outstanding - couldn’t fault JNP!

Thank you to all the staff at JNP! I have sold and purchased recently through JNP & thoroughly recommend. Mark Prior was fantastic from start to finish. Professional but warm and friendly which made everything easier to deal with. Nothing was ever too much trouble ever. Julian, Douglas, Jacqui, Emily, all of you were amazing too. A huge THANK YOU to you all Jodie πŸ˜€

Jodie Β· 26 May 2024 Β· JNP Estate Agents Hazlemere

5/5

Google

I Invited Aaron the Branch Manager round to value my property and he was super informative about the local area and prices with in my estate. He was prompt at replying to all emails and queries I had about every aspect of the process and even responded on his days off. I would 110% recommend him to friends and family it was a breathe of fresh air to deal with someone like him while buying and selling.

Luke Β· 18 May 2024 Β· JNP Estate Agents High Wycombe

5/5

Google

Alex Chapman truly embodies excellence in his role as an estate agent. He has been incredibly helpful and gone the extra mile to help myself and my partner. From the very first viewing to completion, Alex maintained open lines of communication, ensuring a smooth and enjoyable experience throughout the entire process. His dedication to client satisfaction is evident in every interaction. Without hesitation, we wholeheartedly recommend Alex to anyone seeking a top-notch estate agent. Thanks again for working so hard to make this happen for us just before our baby comes.

Gemma Β· 18 May 2024 Β· JNP Estate Agents High Wycombe

5/5

Google

Tiyana and Amy have been amazing at managing our recent house sale. Extremely responsive and efficient. They handled everything and gave great advice. I would recommend.

Hannah Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

5/5

Google

I have been on the housing search for many months, I can throughly say the help and support I have received from this company has been amazing. Tiyana has been brilliant with the service she has provide and the help she has given, always very knowledgeable on properties and professional with all my enquiries. Compared to other estate agents this has been a pleasure.

John Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

5/5

Google

Maisie at the Headingley branch has been an absolute star! She has gone above and beyond to keep the sale of my house moving along. There were quite a few mental mine fields to navigate with my buyers solicitors and Maisie always kept her cool and stayed on top of it all. I couldn't recommend Maisie and Manning Stanton enough. Thank you!!!! :)

Kevin Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

5/5

Google

Maisie made the whole experience of selling much more bearable and efficient! Many thanks

Isla Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

5/5

Google

Pleased with the overall service and fees. Maisie updated us regularly once our offer had been accepted and seemed to be proactive in moving things forward for a quick sale.

Simon Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

5/5

Google

Thank you Jenny Archer and Charlotte Poutney. I knew Jenny was the person for us as soon as I met her, and she more than lived up to expectations. Very good at her job indeed. Charlotte was our move manager and very tenacious, which meant we stayed on top of everything, and she really pulled it out of the bag on completion day. We had a good experience and recommend working with them.

Sarah Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

4/5

Google

After a bumpy start, finally got a sale with special thanks to Tiyana Shaw and Charlotte Poutney who managed our sale fantastic, constant communications and updates. Would highly advised not to use manning Staintons solictors, only huge mistake we made, source your own.

Becky Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

1/5

Google

It's really bad, I have been sending my document a week ago and no body come back to me , than when I asked them they said we received your paper work just today, I did give them my document by hand in the office This is a jock

Mahmoud Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

Agent replied Β· 17 May 2026

Hi Mahmoud, We are very sorry to hear that you are dissatisfied with your experience, we always aim to review documentation and respond in a timely manner. If you would like to send us some more details of your experience to reviews@manningstainton.co.uk we can look into this matter further for you. Thanks, Manning Stainton

5/5

Google

I've now used the Headingley branch for a purchase and a sale and both times they have provided a brilliant service. Always communicative, friendly and helpful. For my recent sale, they arranged viewings within days of my flat going on the market and found a buyer in less than a week. Superb service.

Nick Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

Agent replied Β· 17 May 2026

Hi Nick, glad we could help and thanks for the reviewπŸ‘ …

5/5

Google

I would like to thank Maisie from the bottom of my heart for her help in selling the house, for fruitful negotiations and selling the house at a good price, and for the professional service of the agency. Kind regards, Kate

Katarzyna Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

Agent replied Β· 17 May 2026

Hi Katarzyna, thanks for the review!

5/5

Google

Chanel helped us with a very quick and efficient sale of our house, including finding us the perfect buyer. Chanel was professional and helpful throughout, and always available to answer any questions we had. Would definitely recommend and will use Manning's again if we were to move in the future.

Rosie Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

Agent replied Β· 17 May 2026

Glad we could help Rosie, thank you!πŸ™Œ …

5/5

Google

Lovely people, friendly service

Duncan Β· 17 May 2024 Β· JNP Estate Agents Hazlemere

Agent replied Β· 17 May 2026

Thanks Duncan, glad we could help!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for The JNP Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

The JNP Partnership branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.

British Property Awards by year, 2018 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

EA Masters

The JNP Partnership and its branches won awards at EA Masters in one year, most recently 2020.

EA Masters winners in one year, the group and its branches: 2020.

EA Masters by year, 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about The JNP Partnership

Which office of The JNP Partnership has the most reviews?

High Wycombe has the most, with 922 reviews rated 4.6 out of 5, followed by Hazlemere with 411.

Where are The JNP Partnership's offices?

The JNP Partnership's eight offices, by town:

  • Amersham: 77 Sycamore Road, Amersham, HP6 5EJ
  • Great Missenden: Smithfield House High Street, Prestwood, Great Missenden, Buckinghamshire, HP16 9HF
  • Hazlemere: 330 Amersham Road, Hazlemere, Buckinghamshire, HP15 7PU
  • High Wycombe: 27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ
  • JNP: 1 Market Square, Princes Risborough, HP27 0AP
  • JNP Estate Agents Princes Risborough: 1 Market Square, Princes Risborough, Buckinghamshire, HP27 0AP
  • Prestwood: 149 High Street, Prestwood, Buckinghamshire, HP16 9HF
  • Stokenchurch: Kingston House Oxford Road, Stokenchurch, Buckinghamshire, HP14 3TA
Has The JNP Partnership won any awards?

Yes. In The Trusted Agent 2026 awards, High Wycombe won Platinum and Hazlemere won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 11 other industry awards since 2018.

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