Trusted Agent profile

Tay Letting letting agents in Glasgow and New Town

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

544 reviews across 2 offices and 1 platform

Tay Letting has two offices, in Glasgow and New Town. Together they have 544 reviews on 1 platform, rated 4.6 out of 5 overall.

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4.6 / 5

544

Reviews on Google

All 2 offices

Reviews may appear on more than one platform.

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Our offices

Tay Letting's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Tay Letting, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Tay Letting office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We recently used Tay Lettings for a rental in Glasgow and both Sammy and Carly were a pleasure to deal with. Clear communication all the way with viewings and on the contract side of the rental process. Looking for a new family home is a stressful process, so I am grateful to Tay for making this as smooth as possible.

Scott Β· 23 September 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Scott, we are delighted to hear Carly and Sammy took the stress out of the process for you! Thank you so much for leaving such a lovely 5 star review and we wish you every happiness in your new home!

5/5

Google

It is always a pleasure to work with Toni! She is very professional which makes the communication easy and straight forward!!! It's great!! Anytime I need help, she give me her best advice. Thanks for your trust and your support Toni! 😊 …

Eva Β· 23 September 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Eva, thank you so much for your lovely kind words! Toni is an absolute star and it's great to see her being recognised in the way.

5/5

Google

We have been a contractor for Tay for a few years now and the growth the company have experienced is down to the work of the entire team behind the scenes. Sam, Teigan, Sydney, Lucy, Louise, Lisa and Hannah are a credit to the company in making sure any works are carried out as efficiently and quickly as possible. Keep up the good work guys!!

Local Β· 23 September 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hey local window care and repair, thank you for your lovely 5 star review! Sam, Teigan, Sydney, Lucy, Louise, Lisa and Hannah work very hard to deal with any issues smoothly and professionally. Thank you so much for recognising that.

5/5

Google

Sam Wigham at Tay Letting has been phenomenal. He has always responded and attended to our needs quickly, as well as going the extra mile. Great guy and deserves all of the credit.

Thomas Β· 23 September 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Thomas, thank you leaving our Sam such a glowing 5 star review! We know how amazing he is, but we just love to see him recognised like this. Thank you for taking the time to do so!

5/5

Google

Fantastic experience with securing a rental property with Tay Letting. The staff were knowledgeable and down to earth, answering any questions we had and going above and beyond for us. Aaron was fantastic at keeping us informed of our application status throughout the process - what a star! Thanks again to everyone in the team!

M Β· 23 September 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi M Brady, thank you so much from all at Tay Letting for your kind words and lovely 5 star review! It's always fantastic to hear we are getting it right! We wish you a very happy tenancy. If we can be of further assistance please feel free to reach out!

5/5

Google

Tay Letting have been very pro active in supporting me in letting my flat. Louise Hamilton is the Property Manager i have interaction with and she is really responsive any time i get in touch and helps resolve any issues highlighted by tenants in good time also. Good experience all round with Tay Letting so far.

Drew Β· 23 September 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Drew, big thank you from Louise and all at Tay Letting for your lovely 5 star review! We are chuffed to bits. It's great to get feedback from landlords. Please reach out if we can be of further assistance we would be delighted to help.

5/5

Google

Update: I just wanted to note that Louise from the Property Management Team has been really fantastic in helping us get a few modifications to help with the flat. Everything is really well maintained and the maintenance portal is easy to use. Louise has always responded quickly and efficiently. We could not be happier! Excellent care! We've been really pleased by the care and attention that Tay Letting has provided. Ivy has been particularly brilliant (and patient) about answering my questions. I feel really confident about the level of attention we can expect as tenants.

Caroline Β· 23 September 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Thank you so much for sharing your experience with Tay Letting and your 5 star review! Ivy will be so happy you took the time to do so. We wish you all the happiness in your new home!

5/5

Google

As the director of Blue Flame Maintenance our company carry out repairs for Tay Letting in the properties that they manage. We have a good working relationship with the team, Sam, Teigan, Sydney, Lucy, Louise, Megan and Lisa. Someone is always on hand to assist with any queries and they are always very professional. Yasmin in accounts is also someone we work closely with. Yasmin always makes sure our accounts are up to date and is always on hand if there is any questions we need answered. Yasmin is very professional and a great communicator and it’s good to work alongside Yasmin and the rest of the team.

Scott Β· 23 September 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Scott, big thank you from all at Tay Letting! We feel it is important to build and maintain strong relationships with our contractors. We appreciate you taking the time to leave such a lovely 5 star review!

1/5

Google

I would not use this agency again.avoid them if you can.

N Β· 25 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 24 August 2024

Hi Forever, we can not find you on our system. Please email TayGlasgowOffice@tayletting.co.uk to see how we can help

5/5

Google

Fast response and very helpful.

Megat Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Megat, thank you for taking the time to leave your 5 star review. It is very much appreciated.

5/5

Google

Great service from Toni Cochrane.

Sally Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Thanks Sally! Thank you from all at Tay Letting for recognising Toni in this way. She is such a superstar! We are delighted you have taken the time to leave a 5 star review.

5/5

Google

Very helpful, friendly, reliable, efficient and supportive. Thanks a lot

Ana Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Ana, thank you for your lovely words and 5 stars! The team are chuffed to bits!

5/5

Google

Ryan provided great service and a friendly face

Matthew Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Matthew! We couldn't have put it better ourselves! That's our Ryan alright! Big thank you for all at Tay Letting for taking the time to leave a 5 star review.

5/5

Google

Aaron, was very helpful and made the process very easy.

R Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi RM, thank you so much for your 5 star review. Aaron and all at Tay Letting are delighted you found the process easy! Job done! If we can help please reach out.

5/5

Google

Fixed maintenance issue within a day of the request being made. Great.

Ryan Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Ryan, Thank you for your fantastic 5 star review! We are very proud of our maintenance team. Thank you for the recognition, it's appreciated.

5/5

Google

Excellent service as always thanks Megan, Toni & Lauren

Craig Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Craig, thank you for taking the time to leave your 5 star review. Megan, Toni and Lauren are delighted to be thanked personally.

5/5

Google

Toni was of great help and efficient at providing information on time.

Mattis Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Mattis, thank you for leaving Toni such a lovely 5 star review! It's great to see her recognised in this way. She really is on the ball and works hard to deliver the best customer service.

4/5

Google

Sam is a credit to the team and lovely to chat to :)

Lourdes Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Lourdes, big thank you from Tay Letting for giving Sam a personal shout out! He's a great guy, awesome team member and it's lovely to have that recognised on this forum.

5/5

Google

On time, great conversation, and job quick done! Great service!

Out Β· 24 August 2023 Β· Tay Letting Glasgow

5/5

Google

Thanks to Sam for dealing with property maintenance issues, great service, prompt and friendly : )

Laura Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Laura, thank you so much for taking the time to leave such a lovely 5 star review. Sam does work hard to bring it all together for his clients. He's delighted to be recognised this way!

5/5

Google

Great experience and always dealt with quickly, professionally with a friendly manner. Great support!

Innes Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Innes, thank you so much for leaving all at Tay Letting a lovely 5 star review. We very much appreciate it.

5/5

Google

Teigan has been very helpful with everything we have asked and has always been quick to respond.

Rebecca Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Thank you so much for taking the time to leave your lovely 5 star google review. All at Tay Letting are delighted you have been looked after by Teigan so well. If we can assist you further please do reach out.

5/5

Google

Very helpful, Sydney assisted me very efficiently and got my enquiry solved hassle free. Highly recommended

Bianca Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Bianca, Sydney is delighted you took the time to leave her such a lovely 5 star review. Please reach out if we can be of further assistance.

5/5

Google

Very well run company and have always had pleasant dealings with the staff, namely Toni, Megan and Lauren.

Sam Β· 24 August 2023 Β· Tay Letting Glasgow

Agent replied Β· 19 June 2024

Hi Sam, thank you from the ladies, and all at Tay Letting, for your 5 star review. Its most appreciated.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Tay Letting

Which Tay Letting office has the most reviews?

Glasgow has the most, with 427 reviews rated 4.5 out of 5, followed by New Town with 117.

Where are the Tay Letting offices?

The two Tay Letting offices, by town:

  • Glasgow: 8 Eagle Street, Glasgow, G4 9XA
  • New Town: 50 Queen Street, New Town, EH2 3NS
Has Tay Letting won any awards?

Yes. In The Trusted Agent 2026 awards: Tay Letting, Glasgow won Trusted Agent.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
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