Trusted Agent profile
★★★★★
544 reviews across 2 offices and 1 platform
Tay Letting has two offices, in Glasgow and New Town. Together they have 544 reviews on 1 platform, rated 4.6 out of 5 overall.
544
Reviews on Google
All 2 offices
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Tay Letting's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Tay Letting, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGood experience as a tenant, Sam has been very helpful with issues like repairs.
Hi Gina, thank you for your 5 start review! It's great to hear Sam has been very helpful. He is a real credit to the Tay Letting team! All at Tay Letting wish you a very happy tenancy.
5/5
GoogleLoved the service from the team, Always quike response.... especially Aaron who helped me finding a wonderful flat
Hi Dilip, thank you for your lovely review! Aaron, and all at Tay Letting wish you a very happy tenancy!
5/5
GoogleToni Cochrane was brilliant - made the check-out process for me as a landlord very straightforward.
Thank you Ruth! Toni really is brilliant!! We are delighted you've taken the time to recognise her this way!! Thanks again.
5/5
GoogleI reached out to Sam Wigham as our point of contact for help with a reference, Sam was very quick in response and was very kind in helping. I felt very looked after by my letting agency especially Sam with this as this hadn’t needed to be done Thanks guys 😁
Hi Jamie, Sam and Tay Letting would like to thank you for your lovely 5 star review. Sam works hard to deliver the best customer service possible to his clients. We appreciate you taking the time to recognise it.
5/5
GoogleGood letting agency. Toni Cochrane completed the end of tenancy successfully without any complications.
Hi Sema, we are delighted to hear everything went smoothly for you with your end of tenancy. Toni always goes above and beyond. Thank you for taking the time to leave your 5 star review.
5/5
GoogleOur property manager, Sam W, and our agent, Maya F, always reply very quickly and are more than happy to help. Excellent service!
Hi Michael, Thank you for your lovely comments re Sam and Maya , and our 5 star review! We are delighted!
5/5
GoogleMy experience with Tay letting has been great and Sam is always very efficient and helpful with any issues or queries
Hi Amy, Thank you so much for your 5 star review. Sam, and all at Tay Letting work hard to ensure all issues are resolved efficiently. We appreciate you taking the time to recognise it.
5/5
GoogleHelpful and efficient, Samantha went the extra mile to support a remote viewing with Maja ensuring clear communications between all parties throughout
Hi Richard, Samantha and Maya are delighted to be recognised for their customer service! They really do go the extra mile so your lovely 5 star review is very much appreciated.
5/5
GoogleJust wanted to mention how efficient Yasmin in accounts was. Went out of her way to help and solved my account issues. Great to deal with you Yasmin.
Hi Jim, Thank you for taking the time to recognise Yasmin in your lovely 5 star review. We all appreciate you taking the time to do so!
5/5
GoogleI have been dealing with Toni, Megan and Lauren who have been lovely, easy to communicate with and always respond to emails or calls in a quick manner! :)
Hi Larissa, thank you for your lovely words! The ladies in our Check Out team are just the best!! All at Tay Letting are delighted by there 5 star review!
5/5
GoogleI would like to say the End of Tenancy Team at Tay Letting are a pleasure to deal with Lauren, Megan and Toni. If you are looking for an Agent , Tay Letting are Gteat
Hi Charles, the End of Tenancy team, and all at Tay Letting are delighted you took the time to leave us a great 5 star review! Thank you so much
5/5
GoogleTay Letting are always a pleasure to deal with, and Carly was no exception. I highly recommend them as consummate professionals!
Hello Fhhh, thank you for your lovely comments and 5 star review! Carly and the team at Tay Letting are delighted you took the time to do so.
1/5
GoogleI had a viewing booked today and they cancel it 40 mins before. I have travelled from Edinburgh and booked time off from work, they did not bother to let me know in advance they can’t do the viewing anymore. Do not recommend.
I'm so sorry to hear of your experience Rux. I can't find you on our system. Please feel free to reach out to us at Tay Letting and we can discuss further.
5/5
GoogleI’ve been dealing with Toni and her team (Lauren and Megan) and they’ve been absolutely brilliant. Anytime I call they have been knowledgable and a pleasure to deal with!
Hi Direct Drinks, big thank you from Toni, Lauren, Megan and all at Tay Letting for your lovely 5 star review. We really appreciate you taking the time to do so. Please reach out if we can be of further assistance.
5/5
GoogleMust call out our Tay contact Aaron. He was extremely helpful and proactive in getting us through the tenancy process and dealing with initial entry snags.
Hi Stephen, Aaron and the team at Tay letting are delighted you've taken the time to call out Aaron. Aaron works hard to deliver the best customer service. To be recognised by a lovely 5 star review is fantastic! If we can be of further assistance please reach out.
5/5
GoogleHave used Tay Letting for a number of years now. Really happy with the service they provide. I tend to deal with Sam Wigham, who is especially helpful. Thanks - Jamie
Hi Jamie, thank you so much for taking the time to give Tay Letting and Sam such a positive shout out. We would all like to thank you for taking the time to leave a lovely 5 star review!
5/5
GoogleBeen working with team for a couple of years now - Sam, Teigan, Syndey, Lucy, Louise, Megan and Lisa. Always very professional in their approach and communications and easy to work with.
Hi All Pest Services! We are so proud of our Maintenance team. Sam, Teigan, Syndey, Lucy, Louise, Megan and Lisa work hard to deliver the best possible customer service. Thank you for taking the time to leave such a lovely 5 star review.
5/5
GoogleWe had an issue with our wine cooler and Sam at Tay Letting was prompt in getting the problem resolved. The whole team at Tay Letting are just the best in handling any customer issue.
Hi Ayoti, thank you for taking the time to recognise Sam and the teams customer service... and a 5 star review!! We really do appreciate it.
5/5
GoogleExtremely helpful and easy to work with. Sorted me and my friend a flat for our studies. In particular Aaron who we were working with was great. Very helpful and quick to get back to any concerns we had.
Hi Struan, thank you for leaving Tay Letting a lovely 5 star review. We understand how stressful it can be moving during your studies which is why we strive to make the process as smooth as possible. We wish you a very happy tenancy Struan. Please reach out if we can be of further assistance.
5/5
GoogleThanks to Lauren Campbell at Tay Letting for helping me get my property Let out. It has been a smooth and easy process. I shall be recommending friends and family to her.
Hi DFC, thank you for the fab 5 star review. All at Tay Lettings are delighted you have taken the time to recognise Lauren in this way. She really is fantastic!
5/5
GoogleI have been in correspondence with Toni Cochrane who has been a great help to me. She has been polite, helpful and supportive with all my problems to do with recovering my Virgin Media Box to helping me with my deposit return.
5/5
GoogleThe Team at Tay Letting are extremely professional and provide an excellent service to us, as a main contractor. KS Fulfilment work with Lauren, Toni, Megan, Karen and Sam on a daily basis.
Hi Yvonne, thank you for your 5 star review. All at Tay letting appreciate it.
5/5
GoogleI needed help dealing with problems in a property managed by Tay Letting. Sam Wigham was exceptionally understanding and efficient, following up developments and communicating frequently. His support was invaluable in solving the problem. Thank you.
Hi Valerie, Thank you for Sam's lovely feedback! We are very proud of our team at Tay Letting. Sam always goes the extra mile to ensure any issues are delt smoothly and effectively.
5/5
GoogleAs a contractor working with Tay for many years I can say they are one of the better agents out there, good team working hard day in day out, special shout-out to Samantha and Karen on the front desk for always being friendly and helpful, keep up the good work.
Hi Paul, thank you so much for taking the time to leave all at Tay Letting a lovely 5 star review. Samantha and Karen are chuffed to bits to get a shout out too! Thanks again Paul!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Glasgow has the most, with 427 reviews rated 4.5 out of 5, followed by New Town with 117.
Yes. In The Trusted Agent 2026 awards: Tay Letting, Glasgow won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
