Trusted Agent profile

Tay Letting letting agents in Glasgow and New Town

4.6

★★★★★ Excellent

544 reviews across 2 offices and 1 platform

Tay Letting has two offices, in Glasgow and New Town. Together they have 544 reviews on 1 platform, rated 4.6 out of 5 overall.

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4.6 / 5

544

Reviews on Google

All 2 offices

Reviews may appear on more than one platform.

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Our offices

Tay Letting's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Tay Letting, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Tay Letting office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Highly recommend the Tay Letting team in Edinburgh! Finding a property to rent has been a challenge due to the competitive market but Tay Letting has made the process run so smoothly from viewing to application and picking up our keys - can’t thank those involved enough especially Meaghan and Ryan for their kindness and expertise! Definitely the best letting agents there are :)

Robbie · 13 October 2023 · Tay Letting New Town

Agent replied · 11 June 2024

Praise indeed Robbie!! Thank you! We are all thrilled to bits by your kind words. The Tay Letting team work hard to ensure we deliver the best customer service possible. Special thanks from Meaghan and Ryan. We wish you a very happy tenancy, and if we can be of further assistance please do reach out.

5/5

Google

I would highly recommend Tay Letting. I've been renting a flat with Tay Letting for over 3 years now. Any time I have contacted them they are quick to respond and very professional. They are really fast in fixing any housing issues as well. I have a issue a few weeks ago, I spoke with Ryan, he was extremely helpful and took immediate action to resolve this issue. Thank you Tay Letting for making my flat rental experience fast, easy and professional.

Francesca · 13 October 2023 · Tay Letting New Town

Agent replied · 11 June 2024

Hi Francesca, thank you from all at Tay Letting for leaving such a fantastic 5 star review. Ryan really is everything you say and more! We are delighted he has been recognised in this way.

5/5

Google

I've only been renting with Tay Letting for a couple of weeks but already it's been a very pleasant and easy experience. From the get-go they were very helpful and understanding of circumstances. Meaghan is really responsive to all queries (there have been many!) and is lovely to deal with. Would recommend Tay Letting to anyone looking to rent in Edinburgh!

Nicola · 13 October 2023 · Tay Letting New Town

Agent replied · 11 June 2024

Hi Nicola, thank you for your lovely words. We appreciate you taking the time to leave such a glowing 5 star review! Meaghan and all at Tay Letting wish you a very happy tenancy. Please reach out if we can be of further assistance. We would love to help!

5/5

Google

Sam Wigham at Tay Letting has been phenomenal. He has always responded and attended to our needs quickly, as well as going the extra mile. Great guy and deserves all of the credit.

Tom · 29 September 2023 · Tay Letting Glasgow

Agent replied · 24 August 2024

Hi Thomas, thank you leaving our Sam such a glowing 5 star review! We know how amazing he is, but we just love to see him recognised like this. Thank you for taking the time to do so!

5/5

Google

Rating only, no written review.

Eli · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Eli, thank you for your lovely 5 star review.

5/5

Google

Rating only, no written review.

Madeline · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Madeline, thank you for taking the leave your Google 5 star review. We appreciate you taking the time to do so.

5/5

Google

I contacted Sam Wigham to request a repair for the Extractor Fan, and the repair was completed without any problems. thank you very much.

健太水本 · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi 健太水本, thank you for your lovely 5 star review. Please reach out if we can be of further assistance. Sam and the team would be delighted to assist.

5/5

Google

Carly was great, a quick and smooth process from start to finish

Fergus · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Fergus, Carly works hard to deliver a smooth process for her clients. Thank you so much for taking the time to leave such a lovely 5 star review. If we can be of further assistance please reach out.

5/5

Google

Thanks to Sydney for her help in rectifying a repair request quickly and efficiently!

Josh · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Josh, big thank you from all at Tay Letting for your lovely 5 star google review. It's so nice to see Sydney being recognised for her awesome customer service!

5/5

Google

Louise is the most amazing property manager and deals with any issue swiftly and patiently, thank you so much!

Lucia · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Lucia, thank you very much for leaving your 5 star review! We, at Tay Letting, appreciate you taking the time to do so.

5/5

Google

Excellent service. Tay lettings are extremely professional and efficient. Highly recommend them.

Kanita · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Kanita, Thank you for your lovely 5 star review! We work hard to deliver a professional and efficient service to all our clients so to be recognised for this means everything!

5/5

Google

I phoned up to do with a problem regarding my electric supply. Yasmin told me exactly what I needed to do to resolve this, and went above and beyond telling me how to get the electricity company to reply to me. Thanks Yasmin

Ben · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Ben, thank you for your awesome 5 star review! Yes our Yasmin is on the ball and always happy to help! Thank you from all at Tay Letting for the shout out!

5/5

Google

I had a fantastic experience with Tay, many thanks to the outstanding assistance provided by Sam Wigham during our tenancy. He is incredibly helpful, attentive, and made the whole process seamless. Once we settled in, Sam Wigham, the property manager, continued to impress us with his professionalism and quick response to any inquiries we had. Overall, I highly recommend this agency for their excellent team and exceptional service throughout our tenancy.

Aref · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Aref, Thank you for the lovely feedback regarding your experience with Sam. We are all delighted to read such a lovely 5 star review.

5/5

Google

I had and small issue with some documentation, and Yasmin was extremely quick to resolve and incredibly helpful. Great service, thank you.

Elisabetta · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Elisabetta, thank you for taking the time to leave your lovely 5 star review. It's great to hear Yasmin speedily resolved your issue to your satisfaction. Please reach out if we can be of further assistance, we would be delighted to help!

5/5

Google

Efficient check out procedure at end of tenancy. Toni attended promptly and efficiently to the deposit and repair work requiring to be carried out.

Christine · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Christine, thank you for your lovely 5 star Google review. We are delighted to to hear you had such a good experience with Tay Letting at your check out. Please reach out if we can be of assistance. We could love to help

5/5

Google

One of the best letting agents I've been with from England to Scotland. They deal with issues quickly and resolve problems fast. Sam is particularly helpful!

Graeme · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Graeme, thank you so much for your wonder kind words! We are all thrilled to bits! ...and thank you for recognising our Sam! He always goes above and beyond!

5/5

Google

Cheryl has been amazing at every turn in getting our flat. Communication is great, always available to call or email and deals with any issues promptly. Thanks Cheryl!

Cole · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Cole, thank for the lovely 5 star review. Cheryl and everyone at Tay Letting is delighted! Please reach out if we can be of further assistance.

5/5

Google

I've been a customer for almost 3 years. Their service is excellent, very professional and fast. Louise Hamilton has been outstanding resolving our flat enquiries.

Eduardo · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Eduardo, thank you for your lovely 5 star review. Louise and all at Tay Letting appreciate you taking the time to do so. If we can be of further assistance please do reach out.

5/5

Google

Aaron and Cheryl made the process of moving into our new flat incredibly smooth. Professional service with great communication throughout. Would highly recommend.

Jack · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Jack, we are delighted to hear Cheryl and Aaron helped you move smoothly into your new home. Thank you for taking the time to leave your 5 star review! We wish you every happiness.

5/5

Google

Thank carly.smith for your outstanding service and efficiency during my renting process. Your prompt responses and attention to detail made everything seamless. I highly recommend your services to anyone in need of renting. Fantastic job!

Jiabo · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Jiabo, Thank you for your kind words and such a wonderful 5 star review! Carly and the team work so hard to ensure everything runs as smooth and as seamless as possible. It's lovely to hear feedback like this .

5/5

Google

Manage a few of my properties. Every staff member from Tay Letting i have dealt with have been diligent, reactive and helpful. Often go above and beyond to resolve matters for me. Extremely happy with their service.

Scott · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Scott, what an awesome 5 star review! We are so proud of our team here at Tay Letting. They work hard and the extra mile to solve issues promptly and ensure a smooth process for all involved. Thank you so much for taking the time to recognise us. We all appreciate it.

5/5

Google

Aaron Ord was really helpful when arranging a student let for my daughter & her friend. Great communication & extremely professional and helpful. Highly recommend if looking for a good letting agent in Glasgow.

Colin · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Colin, its great to hear such lovely feedback. Aaron always goes above and beyond to ensure he delivers the best customer service. Big thank you from all at Tay Letting for your lovely 5 star review.

5/5

Google

Excellent service especially from Toni Cochrane and Janey Sutherland. Highly Recommended. As part of the Maintenance team in Dundee Tay Lettings are always extremely Professional and efficient. Always a pleasure.

Paul · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Paul, thank you for your lovely 5 star review! We work to ensure that regardless which branch of Tay letting you deal with it is always a top class Tay Letting service you experience.

5/5

Google

Sam has been a great help to us in managing some issues with our property - always responsive, polite and friendly. Louise has been very responsive in assisting us with communication with our landlord and Carly helped make the move in process as smooth as possible.

Emma · 23 September 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Emma, big thank you from the team at Tay Letting. We are delighted you have taken the time to write such a lovely 5 star review! It's always great to hear when our team knock it out the park! If we can be of further assistance please do reach out.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Tay Letting

Which Tay Letting office has the most reviews?

Glasgow has the most, with 427 reviews rated 4.5 out of 5, followed by New Town with 117.

Where are the Tay Letting offices?

The two Tay Letting offices, by town:

  • Glasgow: 8 Eagle Street, Glasgow, G4 9XA
  • New Town: 50 Queen Street, New Town, EH2 3NS
Has Tay Letting won any awards?

Yes. In The Trusted Agent 2026 awards: Tay Letting, Glasgow won Trusted Agent.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
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