Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleBy far the most pleasant and efficient estate agents I’ve ever dealt with. The team at Tay Letting were always approachable, communicated important information clearly, and always responded to queries in a quick turnaround. Special thanks to Maya, Michaela, and Sam who were so transparent from viewing the property, arranging a tenancy agreement in a tight timeframe, and providing helpful advice once moved in. I’d readily recommend Tay to anyone as they made a usually stressful process very simple whilst providing a comprehensive service to tenants.
David · 23 October 2023 · Tay Letting Glasgow
Agent replied · 19 June 2024
Thank you David for your kind words. You have no idea how much Maya, Michaela, Sam and the team at Tay Letting appreciate you taking the time to do so. We work hard to deliver the best possible service to all our clients and to receive feedback such as this is just everything! Thank you again David. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleGreat service and was a pleasure working with Meaghan Shanks for before, during, and after my tenancy with Tay Lettings.
Murray · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Murray, thank you so much for your lovely review. Meaghan, as we are, will be delighted you took the time to write it.
★★★★★ 5/5
GoogleSuch lovely and attentive agents that actually really cared about the service they provide! Meaghan and Louise helped us throughout a long move from London to Edinburgh and gave us a level of service we haven't seen from estate agents in a long time.
Josh · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Josh! Thank you for the 5 star review on your experience with Meaghan and Louise. We are glad to hear that the progress went smoothly and hope you are enjoying your new home.
★★★★★ 5/5
GoogleGreat service from all the team- although l particularly dealt with Meaghan who found me some wonderful tenants - exactly what I'd asked for. Check-in procedure was smooth and efficient-very competitive on price too - they included stuff like an inventory that was an extra with other companies. Lastly, I asked my tenants what they thought and they said they had been impressed too by how they were treated too. All round BRILLIANT ..and I've dealt with a lot of letting companies!! Cannot recommend highly enough!
Alison · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hello Alison! Thank you very much for taking the time to tell us about your experience as a landlord with Tay and for your recommendation. We are delighted to hear that Meaghan provided excellent service to you and your new tenants and we wish you all a very happy tenancy with Tay Letting.
★★★★★ 5/5
GoogleWith it currently being incredibly competitive to secure a rental property in Edinburgh, we have dealt with many different estate agents in the past couple of months. And with there being more prospective tenants than properties available, we have definitely felt the lack of motivation for agents to keep in touch and work with us to find something suitable, because they just haven’t needed to.
However, this was absolutely not the case with Tay lettings. We were first put in touch with Meaghan, who was very helpful and friendly, and she liaised with us from beginning to end. With other estate agents we dealt with multiple people who never knew who we were, so this 1:1 conversation was very refreshing. She was communicative and attentive throughout the entire process and we finally felt like someone cared about finding our family a new home. Meaghan, in particular, went above and beyond for us, even relaying key messages outside of her working hours. This was never asked or expected of her but she clearly just cared about us and cares about her job! Even now, after we have moved in and settled, Tay lettings continues to communicate quickly and effectively. They could not have done any more for us!
Thank you very much, Meaghan and Tay Lettings!
Karina · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Karina! thank you for taking the time to leave a review for Meaghan and the rest of the staff. It is lovely to hear how supported you feel by our amazing team. We are always on hand if you need any further assistance.
★★★★★ 5/5
GoogleThis is the first time I've rented in a long time and Tay Letting made the whole experience so straightforward and enjoyable I wouldn't hesitate to recommend them if you're looking for a new home. Everyone I've dealt with there has been so nice and so helpful - thank you!
Annie · 13 October 2023 · Tay Letting New Town
Agent replied · 24 August 2024
Hi Annie, thank you so much for your lovely 5 star review. We work so hard to deliver the best customer service and make the process as smooth as possible for our clients. Please reach out if we can be of further assistance, we would be delighted to assist.
★★★★★ 5/5
GoogleRating only, no written review.
Ma · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Ma Yuman, thank you so much for leaving all at Tay Letting a 5 star review!
★★★★★ 5/5
GoogleRating only, no written review.
Alexander · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Alexander, thank you from all at Tay Letting for your 5 star review. We appreciate you taking the time to do so.
★★★★★ 4/5
GoogleThe team is highly professional and do address all your concerns on time
Aanchal · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Aanchal, thank you so much for taking the time to leave your review. It is much appreciated! We work very hard to solve any issue that may arise to ensure you receive the best customer service possible. Please reach out if we can be of further assistance.
★★★★★ 4/5
GoogleOverall was a great experience and were able to get me into my new apartment within a week! Thanks so much!
Chase · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Chase, thank you so much for your lovely 4 star review. We wish you a very happy tenancy. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleI cannot thank Ryan enough for being so kind and efficient with helping me with my property. He has gone the extra mile and has been so accommodating and professional throughout. Thank you so much!
Esther · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Esther, thank you for the lovely feedback regarding our Field Agent Ryan. All at Tay Letting are delighted he has been recognised this way. If we can be of further assistance please reach out.
★★★★★ 5/5
GoogleGreat service from Tay letting.
Ryan, Meagan and the rest of the team in the office are friendly and helpful and look after their tenants.
Andrew · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Andrew, the team at Tay Letting are delighted you took the time to leave such a lovely 5 star review! We wish you a happy tenancy and if we can be of service please reach out.
★★★★★ 5/5
GoogleAfter living in Edinburgh for about 6 years - Tay Letting is by far the most responsive, helpful and trustworthy letting agents I've dealt with - Meaghan is super! Thank you!
Ellen · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Ellen! What a fantastic 5 star review!! Thank you so much!! Meaghan and the team at Tay Letting work incredibly hard to deliver the best customer service possible. We appreciate it when clients take the time the leave reviews, so thank you again.
★★★★★ 5/5
GoogleThank to Ryan for his supports and helped. Everything was perfect from viewing to handing over keys. Flat is prepared and handed over as clean as it should be. What I can tell is one of the best agencies.
ABDULLAH · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Abdullah, thank you so much for leaving your lovely 5 start review! Ryan and the team at Tay Letting appreciate your kind words. We wish you a very happy tenancy and please remember if we can be of any further assistance please reach out.
★★★★★ 5/5
GoogleMy experience of letting out my flat with Tay Letting has been excellent. Would highly recommend, Meaghan has been amazing at paying attention to detail and communicating with me when necessary.
Ali · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Ali! We, at Tay Letting, work hard to ensure we match the perfect tenant to the property. Meaghan and the team and very grateful you took the time to leave us such a wonderful 5 star review!
★★★★★ 5/5
GoogleRyan was very nice and understanding of everyone's schedules, making time to come twice for inspections due to people sleeping. He did a very nice and fast job in taking pictures of everything and explaining things he noticed in the property and how we should report issues in the house going forward.
Martyna · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Martyna, thank you for your lovely 5 star Google review! Ryan is thrilled to bits you took time out to recognise him for his customer service. He works so hard to go the extra mile!
★★★★★ 5/5
GoogleWe had a wonderful experience renting with Tay Letting - from the viewings and application process to the end of our tenancy with them. Meaghan and Louise were friendly, helpful and professional throughout the whole process, thank you so much!
Delaram · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Delaram! Thank you so much for taking the time to leave us such great feedback about your experience with Meaghan and Louise. All at Tay Letting with you a very happy tenancy in your new home.
★★★★★ 5/5
GoogleThe team at Tay Letting has always gone above and beyond to help and support us as tenants. They have mitigated maintenance issues immediately and helped solve problems when they occur. They are wonderful to work with.
Shannon · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Shannon, thank you for taking the time to leave your lovely 5 star review. We work hard to solve any issues which may occur to ensure the comfort and safety of our tenants. We wish you a very happy tenancy. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleTay Lettings secured a tenant for me within 24 hours! I cannot recommend them highly enough. Malcolm, Meaghan & the whole team have been fantastic. Thank you again!
Nicholas · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Nicholas, thank you so much from all at Tay Letting for such a lovely 5 star review! We work hard to deliver the best customer service and are thrilled you have taken the time to say so. If we can be of further assistance we would be happy to help.
★★★★★ 5/5
GoogleWe used Tay Letting recently for the first time and the service and communication to push through the rental in a very short timeframe has been first class. I could not praise their professionalism and supportive nature highly enough and would definitely recommend them as a letting agency.
Fraser · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Fraser, thank you so much for your glowing 5 star review!! We are delighted you would recommend Tay Letting. We work so hard to go the extra mile for our clients, so when you take the time to review our service it really does mean a lot! Thanks again!
★★★★★ 5/5
GoogleExceptionally professional viewing from Ryan; Tay Lettings have more than the edge in Edinburgh on their competitors with their staff. Meaghan and Louise completed the hat trick from the office with nothing too much trouble to assist with. Great Team.
Chris · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Chris, huge thank you from all the team at Tay Letting for your awesome 5 star review! It's most appreciated. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleTay Letting have been incredibly helpful and made finding the perfect property really simple. From the viewing with Ryan, who was super friendly, knowledgable and welcoming to Meaghan and Louise who have been extremely efficient with the paperwork and moving in process. Cannot recommend Tay Letting enough, absolutely brilliant.
Jen · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Jen, thank you so much for taking the time to leave such a lovely 5 star review! We strive to deliver the best customer service possible and appreciate you taking the time to leave such lovely comments.
★★★★★ 5/5
GoogleThe property I rent was recently taken over by Tay Lettings, I had heard great things about their company and the excellent communication & work ethos held by their staff but actually they have far exceeded my expectations on dealing with them & in particular meeting with a member of the team Ryan Walker. Ryan carried out my flat inspection and he was not only very professional & put me at ease straight away but was a very genuine lovely person. I feel very grateful to have them as my agents now & feel safe in the knowledge that I am in great hands and that I will be looked after and that a mutual respect has been formed. A rare find in letting agencies in this day & age!
Victoria · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Victoria, thank you for your lovely 5 star review. Ryan and all at Tay Letting are delighted you have taken the time to do so. If we can be of further assistance please reach out.
★★★★★ 5/5
GoogleTay Letting helped us find our flat three months ago and we're extremely helpful and supportive, not least as we were relocating from another country. In the initial months we have had very helpful support from Lucy on general maintenance issues and, during our routine check, Ryan came to the flat and was really helpful (now I know how to bleed a radiator). All very helpful and appreciated, especially with a new baby - thank you.
Olivier · 13 October 2023 · Tay Letting New Town
Agent replied · 11 June 2024
Hi Olivier, welcome to Scotland! Thank you for leaving Tay Letting your lovely 5 star review. We are delighted to hear Lucy and Ryan have been looking after you... and teaching you new skills!! Please reach out if we can be of further assistance. We wish you a very happy tenancy!!
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