Trusted Agent profile

Tay Letting letting agents in Glasgow and New Town

4.6

★★★★★ Excellent

544 reviews across 2 offices and 1 platform

Tay Letting has two offices, in Glasgow and New Town. Together they have 544 reviews on 1 platform, rated 4.6 out of 5 overall.

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4.6 / 5

544

Reviews on Google

All 2 offices

Reviews may appear on more than one platform.

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Our offices

Tay Letting's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Tay Letting, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Tay Letting office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I've been renting from Tay for 4 years now and they've been so easy to work with, always responsive and quick to fix things. Louise Hamilton has been my property manager and she's been excellent throughout. I'm truly sad to be moving because a good letting agent is a magical thing.

Aurélie · 22 November 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Aurelie, thank you for your lovely 5 star Googler review. Louise and the team at Tay Letting are so sorry to see you go! It's been great to have you as one of our tenants. Please reach out if we can be of further assistance. We would be delighted to help,

5/5

Google

I had an excellent experience with Andrew. From the initial inquiry to the final signing of the lease, Andrew provided a level of professional and efficient service that surpassed my expectations. Andrew was not only attentive but also highly responsive, promptly addressing all my inquiries and concerns. His guidance throughout the entire process was invaluable. His knowledge and expertise in the field were evident, and he skillfully navigated and streamlined the entire leasing process, making it a seamless experience.

Abdullah · 22 November 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Abdullah, thank you so much for your excellent 5 star Google review. Andrew and the team at Tay Letting appreciate you taking the time to do so. Please reach out if we can be of further assistance. We would be delighted to help.

5/5

Google

Can't recommend Tay Letting enough! Cheryl Tait in particular has been such an incredible help during the whole process, from application through to key collection. I personally have rented in different cities the last 14 years and have honestly always dreaded the estate agency/new rental process but Tay Letting and Cheryl made it all super easy and it was so quick. Communication was thorough and frequent - thank you again for helping us secure our dream property!

Kathy · 22 November 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Kathy, what a lovely 5 star review! Thank you so much! Cheryl and the team are all delighted by your comments. Please reach out if we can be of further assistance, we would love to be assistance. Until then, we wish you every happiness in your new home.

2/5

Google

Rating only, no written review.

Arsalan · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Arsalan, thank you for taking the time to leave your Goggle review. Please feel free to contact us directly to share any feedback you may have.

5/5

Google

Many thanks to Carly Smith who was very helpful.

942 · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi 942, big thank you from Carly and all the team at Tay Letting. We appreciate you taking the time to leave a lovely 5 star google review!

5/5

Google

Very helpful helped me with my search and settling me in the new home

Debjani · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Debjani, it was a pleasure to help you find your new home! We wish you a very happy tenancy. It we can be of further assistance please reach out.

5/5

Google

Staffs are nice, helpful and always have quick response. Handle everything well and efficiently. Thanks

P · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi P N, big thank you from the team at Tay Letting. Its always a treat to receive such positive feedback. Please reach out if we can be of further assistance.

5/5

Google

Sam has been my agent from tayletting helping out with my issues. He proactively helped me out in getting the issues fixed

Vaibhav · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Vaibhav, thank you taking the time to leave your 5 star Google review. We appreciate the feedback and it's always great to here how our team have helped solving issues. Please reach out if we can be of further assistance.

5/5

Google

Sam is our agent after having 4 previous ones. By far the only one who has given us a 5 star service

Yael · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Yael, Sam is indeed a superstar! Thank you from all at Tay Letting for leaving your 5 star Google review!

5/5

Google

Always helpful ready to solve any issue regarding the apartment. Ivy Hill, Lindsey Dobbin and Toni Cochrane thank you for all your help during this year!

Kostas · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Kostas, thank you so much for your lovely 5 star google review. Please reach out if we can be of further assistance, we would be delighted to help.

5/5

Google

Great experience so far. Staff is really nice and everything went on as planned. I was working with Aaron Ord and very satisfied with his work.

Niloo · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Niloo, thank you from Aaron and the team for your lovely 5 star Google review. We appreciate you taking the time to do so. Please reach out if we can be of further assistance.

1/5

Google

crooks! treated disgracefully when moving out. wanting money for cleaning that was never carried out, marks etc that were there before we moved in. withdrew an unreasonable amount of deposit. honestly shocking

Antonia · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Antonia, unfortunately you are not showing on our system so we are unable to contact you. If you could contact our office we would appreciate the opportunity to discuss your feedback.

1/5

Google

I went to view a property yesterday and I didn’t receive the application after the viewing. Why would you book us in then!!! It’s a shame because I called last Friday and you said there are no viewing till Wednesday 20/9/2023. I was one of the first people who viewed the property.

Hopes · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Aamal, thank you for your review. We would love to discuss your feedback with you. Please feel free to contact us directly.

5/5

Google

I really can't thank Tay letting for everything they do for me! Especially Louise from maintenance nothing has ever been a problem any repairs etc.... quick and efficient they do exceed my expectations and more so thank you

Louise · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Louise, thank you so much for your kind words! Louise and all at Tay Letting are delighted you have taken the time to leave such a wonderful 5 star review. If we can be of further assistance please do reach out.

5/5

Google

Aaron & Maya were excellent in supporting, communicating and ultimately allowing me to be successful in relocating to Glasgow. They were understanding and responsive.. would highly recommend them to anyone. 5 stars!

Robin · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Robin, All at Tay Letting would like to say a big thank you for leaving your lovely review. It is very much appreciated.

5/5

Google

Aaron at Tay Letting was really helpful with helping me move into my new flat - super friendly and made the whole process as smooth as possible. The best experience I’ve had with any letting agency - would recommend!

James · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Wow James!! Thank you so much for your kind words! We are delighted! We wish you every happiness in your new flat. Please reach out if we can be of further assistance.

5/5

Google

I've been renting through Tay Letting for over 4 years, and they have always been great at communicating with me and sorting anything out when needed. Louise Hamilton, in particular has always been great in keeping on top of issues as they arise

Marc · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Marc, Louise and the team at Tay Letting would like to thank you for your awesome 5 star Google review. It's always great to hear from tenants and landlords. We appreciate you taking the time to do so. Please reach out if we can be of further assistance.

5/5

Google

This was my first time experiencing a change of tenants and I was super impressed by how smooth the process was. The whole team at Tay Letting were communicative and efficient throughout - thank you Meaghan, Toni and Louise for doing such a great job!

Alice · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Alice, we are delighted to hear you had such a positive experience with the team at Tay Letting. Meaghan, Toni and Louise work had to ensure your Tay Letting journey goes smoothly. Massive thank you from us all for leaving such a lovely 5 star Google review. Please reach out if we can be of further assistance.

5/5

Google

Great staff and great experience overall! I just checked out of the flat I've spent 5 years in and my whole time there was great. They always responded quickly whenever I needed. Would recommend 100%! Special thanks to Toni Cochrane for helping me claim back my deposit as easily as possible & thanks to everyone at the Dundee branch! It's been a pleasure!

Petre · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Petre, everyone at Tay Letting would like to thank you for taking the time to leave such a lovely 5 star review! We are delighted you hear you had such a positive experience with us. If we can help again in the future please reach out.

5/5

Google

Fantastic company to work with. We have been letting through Tay for almost 10 years now, various properties. Always great service before and during tenancy. Very reactive maintenance team. Highly recommended.

Galina · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Oh behalf of all at Tay Letting, we would like to thank you for your wonderful 5 star Google review Galina! We work hard to deliver the best possible service, so to receive feedback like this means the world to us. Thank you again. Please reach out if we can be of further assistance, we would love to help.

5/5

Google

Very happy with Sam at Tay Lettings. He took charge of my ticket requesting assistance with my gas boiler. I had no heat going to my radiators and the house was pretty cold. Sam acted quickly to ensure I got a technician out, and was very proactive in the follow ups. Problem now solved, thanks to his support.

Liz · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Liz, this is music to our ears! We work hard to resolve any issues as fast and efficiently as we possibly can. Sam is a master at this! Huge thank you from Sam and all at Tay Letting for your lovely 5 star review. It is much appreciated.

5/5

Google

Absolutely cannot fault the services we got from Tay Letting. As students, the process of trying to find a flat in the past few months has been an extremely stressful one. However, the minute we were in touch with Tay Letting, we have had nothing but constant communication and reassurance from the team. Aaron and his colleagues have been absolutely fantastic, and were always available for a call/email whenever we had any queries. Aaron was able to ensure that our move in dates etc all worked perfectly, and was willing to help us as much as possible when it came to paperwork and other information that was needed. Could not recommend this company and Aaron more!!!!

Erin · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Erin! Wow, what awesome feedback! Aaron and the team are chuffed to bits! Thank you so much for taking the time to leave such a lovely 5 star Google review. Please reach out if we can be of further assistance.

5/5

Google

My experience of Tay Letting has been first class. I would highly recommend the company as a first port of call to anyone looking to rent a property. My experience was enhanced primarily to the efforts of Toni Cochrane. Her job knowledge , understanding and patience were greatly appreciated. On several occasions when contacting Tay Letting she helped with the highest level of professionalism whilst maintaining a very pleasant demeanour. She is a credit to your company.

JM1 · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi JM1, thank you for your kind words! We are delighted to see Toni acknowledged for her outstanding work. Thank from the team at Tay Letting for your 5 star Google review.

5/5

Google

Excellent communication and service from Tay letting! Aaron really went above and beyond to ensure I could move in quickly by sending through paperwork quickly, keeping communication to let me know the progress and re-scheduling my move in time to earlier in the day to accommodate another appointment. He also kindly worked with the landlord to get measurements for me as I wasn’t able to go to measure myself. Would definitely recommend Tay Letting!

Claire41627 · 23 October 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Claire, thank you so much for your lovely 5 star review! We try to accommodate peoples schedules as much as we can to ensure a smooth move in. We wish you a very happy tenancy!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Tay Letting

Which Tay Letting office has the most reviews?

Glasgow has the most, with 427 reviews rated 4.5 out of 5, followed by New Town with 117.

Where are the Tay Letting offices?

The two Tay Letting offices, by town:

  • Glasgow: 8 Eagle Street, Glasgow, G4 9XA
  • New Town: 50 Queen Street, New Town, EH2 3NS
Has Tay Letting won any awards?

Yes. In The Trusted Agent 2026 awards: Tay Letting, Glasgow won Trusted Agent.

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What do you need help with?
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