Trusted Agent profile

Tay Letting letting agents in Glasgow and New Town

4.6

★★★★★ Excellent

544 reviews across 2 offices and 1 platform

Tay Letting has two offices, in Glasgow and New Town. Together they have 544 reviews on 1 platform, rated 4.6 out of 5 overall.

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4.6 / 5

544

Reviews on Google

All 2 offices

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Our offices

Tay Letting's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Tay Letting, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Tay Letting office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I'm with Tay Lettings for 1.5 years. I should mention how wonderful my interactions with them have been overall. From property viewing to moving, they made the entire process hassle-free. They gently walked me through each and every step because I'm new to this nation. Sam Wigham deserves special recognition because he consistently responds quickly and finds solutions to all of our problems.

Divya · 24 August 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Div, we agree!! Thank you for taking the time to recognise Sam in this way. He is a credit to Tay Letting and we are delighted to read you think so too. Please reach out if we can be of service.

5/5

Google

I have been really delighted with the service from Tay Letting. i have not rented for a long time and expected problems! Carly Smith is a star. She has been in constant communication, resolving any issues promptly and politely. Highly recommended.

Julie · 24 August 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Julie, thank you for taking the time to leave such a lovely 5 star review. Carly is indeed a star! She works hard to look after her clients and appreciates, as we do, you taking the time to say. Please let us know if I can be of further assistance.

5/5

Google

Very professional team and nice staff. I just moved to Glasgow and had no idea how the renting is like here. But I got a lovely place and I really like it. All the procedures went well especially, with the great help from Carly Smith. She is very kind with good communication. Also the gentleman, who guided the viewing and key handover, is also nice and patient. I would recommend them for anyone looking for rent. Thank you, Tay Letting-Glasgow team!

Haotian · 24 August 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Haotian, welcome to Glasgow from all at Tay Letting!! We hope you are enjoying your new home in a wonderful city. Thank you for taking the time to leave Carly and the team such a lovely review. If we can be of further assistance please reach out and let us know.

5/5

Google

The team at Tay Letting have been absolutely amazing to deal with since my recent tenancy start with them. I needed to move to a new city for work and knew that getting myself a flat may be a bit stressful, not living close in the slightest! When viewing the property, all questions were answered with no issues and the friendly reception definitely helped when it came to making a decision between a few flats in the area. When trying to get all my paperwork sorted in time to allow a prompt move in, I dealt with Cora - she was absolutely lovely and would always call to give any updates from their end / check up on mine. She even went above and beyond to move me in on a Saturday so I was settled before starting work the Monday! Since moving in, my property manager Sam has been fab! Any query or issue I’ve had has been responded to within a couple of hours and sorted within a matter of days. He’s always made sure to check in on anything I’ve flagged. The whole team have gone above and beyond in making sure their tenants feel valued!

Kyla · 24 August 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Kyla, first of all... welcome to Glasgow!! We, at Tay Letting, are delighted to have made your relocation as smooth and stress free as possible. Cora and Sam are delighted to have been recognised. They work hard to go the extra mile. Please reach out if we can be of further assistance.

5/5

Google

The accounts assistant of Tay Letting is very nice and professional. I have been renting from Tay Letting for more than one year and Yasmin Chau has done a great work to help with my payments. Her capability of solving issues with payments is wonderful, especially with my card payments. I would highly recommend Tay Letting for anyone searching for a rental in Glasgow.

Hao · 24 August 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Hao, Yasmin and the team are delighted you have taken the time to leave such a lovely 5 star review. Yasmin takes great pride in delivering the best possible customer service and is delighted to be recognised in this way. Please reach out if we can be of further assistance.

5/5

Google

I had a great experience renting with Tay Lettings. I found the team to be friendly and professional with all communications and quick to respond to questions or maintenance queries. Check-out was a smooth, stress-free process with Lauren. I would highly recommend Tay Letting to anyone looking to rent a property.

Molly · 24 August 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Molly, thank you so much for the lovely 5 star review you left the team at Tay Letting. Our check out team work hard with tenants to ensure the process is as smooth and stress free as possible. For Lauren to be recognised in this way is much appreciated!

5/5

Google

Been letting with Tay Letting for a four years now, I couldn’t fault their tenant service. The team are very responsive and supportive and never feels intrusive, even during house inspections they have always been flexible with access times that suit me and my children. Maintenance team are particularly helpful - Sam has dealt with the last few things I’ve reported or needed some support with and he has went above and beyond in his response personally which is greatly appreciated. Thanks Sam

Anastacia · 24 August 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Anastacia, It's great to learn you have been a tenant with Tay Letting for 4 years. We work hard to deliver the best customer service and it's great to read your feedback. Sam, and all at Tay letting would like to thank you for your lovely 5 star review. Please reach out if we can be of further assistance.

5/5

Google

We're just about to start renting a flat and we feel quite lucky it's with Tay! We've been communicating with Aaron who is frankly the epitome of excellent customer service; super kind, friendly, professional and responsive. He has made us feel reassured through that stressful period that is changing flats. We sincerely thank you so much Aaron for all your help!

Efstathia · 24 August 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Thank you so much Efstathia for your kind words! Aarron and all at Tay Letting are thrilled. We work very hard to deliver the best customer service and to be recognised for this is much appreciated. W hope you are very happy in your new home.

5/5

Google

I had a fantastic experience with Tay, thanks to the outstanding assistance provided by Carly Smith during our move-in procedures. She was incredibly helpful, attentive, and made the whole process seamless. Once we settled in, Sam Wigham, the property manager, continued to impress us with his professionalism and quick response to any inquiries we had. Overall, I highly recommend this agency for their excellent team and exceptional service throughout our tenancy.

Divin · 24 August 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Divin, what a lovely 5 star review!! Thank you so much for taking the time to leave it! We are thrilled to hear about your seamless with Tay lletting. Carly and Sam are wonderful and work very hard to deliver a top quality service to our clients at Tay Letting. Please reach out if we can be of assistance.

5/5

Google

I’ve been a contractor for Tay letting for many years I’ve been impressed with the rapid growth of the business over the last few years which is down to the hard work put in behind the scenes from their professional team. A special mention to Yasmin in accounts for her efficient methods in dealing with our payments she is responsive and an excellent communicator. We have day to day contact with Sam and Karen who are always pleasant and professional in dealing with our requests. Lindsey and Lisa from compliance deserve credit for their assertive approach in this area of the business, we work closely with them and have a good working relationship and understanding.

Mark · 24 August 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Mark, everyone at Tay Letting is delighted you have taken the time to write such a lovely 5 star review! Special thank you from Yasmin, Sam, Karen, Lindsey and Lisa!! They are chuffed to bits!

5/5

Google

Fantastic service, quick turn around and all our questions were quickly answered. We could not thank Meaghan and the team enough. Follow up tenant support has also been top notch !!

Rachael · 16 August 2023 · Tay Letting New Town

Agent replied · 11 June 2024

Hi Rachael, the team at Tay Letting strive to deliver the best possible customer service to our tenants and landlords. Thank you so much for taking the time to leave your lovely 5 star review. It is much appreciated.

5/5

Google

Rating only, no written review.

Gergő · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Gergo, Thank you very much for your 5 star review! We appreciate you taking the time to do so. If was can be of any further assistance please let us know, we would be delighted to assist.

5/5

Google

Rating only, no written review.

Glyn · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Thank you Glyn for taking the time to leave us a 5 star review. It is very much appreciated!

5/5

Google

Rating only, no written review.

Alan · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Alan, Thank you for taking the time to leave your 5 star review. It is very much appreciated.

5/5

Google

Rating only, no written review.

Andrew · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Thank you for your 5 star review Andrew! Please reach out if we can be of further assistance.

5/5

Google

Excellent company with very responsive and helpful staff

Lamiese · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Lamiese, thank you so much for taking the time to leave such a lovely 5 star review. It is greatly appreciated. If we can be of further assistance please don't hesitate to reach out.

1/5

Google

I would not use this agency again.avoid them if you can.

Forever · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Forever, we can not find you on our system. Please email TayGlasgowOffice@tayletting.co.uk to see how we can help

5/5

Google

Toni handles all situations quickly and efficiently, credit to the company 😊 …

William · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi William, thank you so much for Toni's wonderful 5 star review!! She is delighted to be recognised this way... and we all agree at Tay Letting, she is indeed a credit to the company!

5/5

Google

Their professionalism and dedication is incomparable .I recommend them any day anytime

Opeyemi · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Opeyemi!! Wow!! Thank you so much for taking the time to leave such a fabulous 5 star review!! We are all delighted here at Tay Letting!! Please reach out if we can be of further assistance.

5/5

Google

Made everything so easy and straightforward, really quick response times and Aaron made everything so simple. Thanks to the whole team!

Leo · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Leo, thank you for taking the time to leave Aaron, and the team at Tay Letting, a lovely five star review, We are delighted! We work so hard to make things go as smoothly as we possibly can for our clients, its great to hear we have achieved this.

5/5

Google

Have been renting from them for a year, very good people and handle any problems quickly

Paul · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Paul, thank you for such a lovely 5 star review! We appreciate you taking the time to do so. Please let us know if we can be of further assistance.

5/5

Google

Toni helped us get our deposit back as quickly and efficiently as possible, replying within hours to any queries we had

Maggie · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Maggie, thank you Toni is delighted you have taken the time to leave her such a lovely 5 star review! She works hard to deliver the best service for all the deals with.

5/5

Google

Great service from our property manager Sam. Fantastic communication and gets any issue we have solved promptly! Would definitely recommend!

Sofia · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Sofia, Thank you for taking the time to leave your 5 star review! Sam is indeed fantastic! He works very hard to resolve issues quickly for his clients!

5/5

Google

I have personally had a great experience with Tay Letting, they have been great at explaining the whole process to me and have also been very kind.

Hannah · 25 July 2023 · Tay Letting Glasgow

Agent replied · 19 June 2024

Hi Hannah, thank you so much for your lovely 5 star review! WE all appreciate you taking the time to do so! Please let us know if we can be of further assistance, we would be delighted to help.

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Questions about Tay Letting

Which Tay Letting office has the most reviews?

Glasgow has the most, with 427 reviews rated 4.5 out of 5, followed by New Town with 117.

Where are the Tay Letting offices?

The two Tay Letting offices, by town:

  • Glasgow: 8 Eagle Street, Glasgow, G4 9XA
  • New Town: 50 Queen Street, New Town, EH2 3NS
Has Tay Letting won any awards?

Yes. In The Trusted Agent 2026 awards: Tay Letting, Glasgow won Trusted Agent.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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