5/5
GoogleBrilliant, helpful and friendly experience from Elliot and the team !
Agent replied · 1 June 2026
We really appreciate your review Patrick, Elliot and the team are thrilled with your comments. Sarah Mains
Trusted Agent profile · Surrey
Verified
Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more
★★★★★
6,856 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,856 reviews on four platforms, rated 4.6 out of 5 overall.
5,336
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,029
Reviews on Trustpilot
Business-wide
Our offices
Streets Ahead's nine offices, most reviewed first. Each has its own page.
- Streets Ahead London (4 - 6 Westow Street)4 - 6 Westow Street, Crystal Palace, SE19 3AH1,763 reviews · 1,479 on Google (4.7)31 in the last 90 days
- Streets Ahead London (25 High Street)25 High Street, SE25 6EZ1,470 reviews · 294 on Google (4.6)89 in the last 90 days
- Streets Ahead Croydon219 Lower Addiscombe Road, CR0 6RB1,383 reviews · 1,101 on Google (4.4)5 in the last 90 days
- Streets Ahead New Homes219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB1,304 reviews · 348 on Google (4.3)74 in the last 90 days
- Streets Ahead Thornton Heath737-739 London Road, CR7 6AU1,206 reviews · 76 on Google (4.9)77 in the last 90 days
- Streets Ahead Croydon (263 High Street)263 High Street, CR0 1QH1,121 reviews · 868 on Google (4.7)20 in the last 90 days
- Streets Ahead Coulsdon148 Brighton Road, CR5 2ND1,011 reviews · 728 on Google (4.7)1 in the last 90 days
- Streets Ahead Purley936 Brighton Road, CR8 2LP575 reviews · 291 on Google (4.6)3 in the last 90 days
- Streets Ahead Croydon (936 Brighton Road)936 Brighton Road, Purley, CR8 2LP, CR8 2LP450 reviews · 188 on Google (4.5)72 in the last 90 days
Latest reviews from every Streets Ahead office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAmazing service from start to finish! All staff were lovely and so helpful in selling our home! Special thanks to Donna for keeping us updated throughout the process and answering our queries so quickly! Thank you all so much, would definitely recommend!
Agent replied · 1 June 2026
That's great, thank you Rachel. Donna is delighted with your lovely review. Sarah Mains
5/5
GoogleI used Sarahmain before and kept a good contact and relationship with them. Scott is really helpful and very supportive for any query we had. Strongly recommend!
Agent replied · 1 June 2026
That's great to read Catherine, thank you for your review and your recommendation. Sarah Mains
5/5
GoogleFantastic! Elliot has been so helpful from the start. Highly recommend.
Agent replied · 1 June 2026
That's great to read! Elliot is thrilled with your comments, very many thanks. Sarah Mains
5/5
GoogleGreat service Keeping you up to date at all stages
Agent replied · 1 July 2026
Thanks Silvio! Glad to have been able to help and hope you enjoy the new house. All the best Daryl, Suzy & Damien
5/5
GoogleI cannot give Ewe Move less than 5 stars but I wish I could give them more! Ewe Move are the only reason we’ve completed on our purchase. They went above …
Agent replied · 1 July 2026
Hi Julianna, thank you for your 5* review! Glad we managed to get there in the end and hand over keys to your new home. Can't wait to see what you do with it and wish you all the best in there for years to come! Suzy, Damien & Daryl
5/5
GoogleHighly recommend ewe move! Suzy, Daryl and team have been so supportive and helpful throughout our buying process. They helped ensure the purchase met our requirements and within the timeframe we needed. Couldn’t recommend more highly!! Thank you so much
Agent replied · 1 July 2026
Thanks Nicole! It was a pleasure working with you and hope you have many years of happy memories in your lovely new home. All the best Suzy, Damien & Daryl
5/5
GoogleHighly recommend. We had quite a few hurdles during our move none of which were caused by the Ewe Move , but by delays in the chain. Throughout all of it, Damian, Suzy, Daryl and Sian were absolutely brilliant. They were always on top of everything, kept in constant contact, and did all they could to keep things moving for us. They were fantastic at selling our property and were equally brilliant in helping us secure our dream home. We couldn’t have asked for a more supportive and proactive team.
Agent replied · 1 July 2026
Hi Sophie, thank you for your lovely review and we're so happy to have been able to help you move into your new dream home! We wish you the best and many years happiness in it. All our best Suzy, Damien, Daryl & Sian.
5/5
GoogleToday i have a phone call with Ava, she was really lovely on the phone and professional and answered my questions (which were many). She really made me feel understood even though i accidentally applied for the wrong property lol. But thank you for taking the time to call me and help me.
Agent replied · 30 December 2025
Dear M B, Thank you so much for your kind words! We’re delighted to hear that Aibha was able to take the time to answer all your questions and make you feel understood - even with the mix-up on the property. We’re glad she could help make the process easier and more enjoyable for you! Kind regards, Zoe Streets Ahead
5/5
GoogleThank you to Aibha for being very helpful with the renting process. Much appreciated! Finn
Agent replied · 30 December 2025
Dear Finn, Thank you so much, Finn! We’re delighted to hear that Aibha was able to help … More
5/5
GoogleI had a great experience with Muhammed viewing properties he was patient and understanding of what I wanted and seems like someone I could do a deal with
Agent replied · 30 December 2025
Dear Patrick, Thank you so much for your kind feedback! We’re delighted to hear that Muhammed … More
5/5
GooglePerfect
Agent replied · 30 December 2025
Thank you so much for your 5-star review!
1/5
GoogleDue to a lack of training of the employees at this company (Mo) I could be out over £1000. I also spoke to management and they have only agreed to retrain their employee. There was no effort to help me recover the money I have lost due to their lack of due diligence.
Agent replied · 30 December 2025
Thank you for taking the time to share your experience. We are truly sorry for the frustration and inconvenience this situation has caused you. We completely understand how stressful it must have been, and we appreciate how disappointing it can feel when things don’t go as expected. While the Shared Ownership department would have guided you through their process, we recognise that it may not have been clear or straightforward from your perspective. Please rest assured that we are carefully reviewing your complaint to ensure it is addressed thoroughly and fairly.
5/5
TrustpilotAdem’s help and tenacity to find my…
Adem’s help and tenacity to find my housing was very incredible
Agent replied · 23 December 2025
Dear Mo Bob, Thank you so much for your kind words! On behalf of everyone at Streets Ahead, we’re thrilled to hear that Adem’s dedication and tenacity made such a positive impact in finding your housing. He’ll be delighted to know his efforts were appreciated! We’re always here to support you with anything you need in the future. Kind regards, Zoe Streets Ahead
5/5
TrustpilotGreat Support
I made an offer on a property earlier this year and unfortunately there have been delays out of our control.
Agent replied · 23 December 2025
Dear Nick, Thank you for sharing your feedback! On behalf of everyone at Streets Ahead, we’re so pleased to hear that Pawel’s dedication and proactive communication helped keep things on track during a challenging process. It’s great to know his efforts have resulted in a set completion date for you and the seller. We appreciate your kind words and are delighted we could support you through this journey. Kind regards, Zoe Streets Ahead
5/5
TrustpilotI recently worked with Adem to secure a…
I recently worked with Adem to secure a property, and the experience was smooth and professional from start to finish. He was patient, responsive, and explained every step clearly. Adem answered all my questions, kept me updated, and made the whole process much less stressful. I appreciate his honesty and the way he handled everything efficiently.
Agent replied · 23 December 2025
Dear Happiness Momodu, Thank you so much for your wonderful review! On behalf of everyone at Streets Ahead, we’re thrilled to hear that Adem made your property journey smooth, professional, and stress-free. His patience, responsiveness, and clear communication are qualities we pride ourselves on, and it’s fantastic to know they made such a positive impact on your experience. We truly appreciate your recommendation and kind words - Adem will be delighted to hear them! Kind regards, Zoe Streets Ahead
5/5
TrustpilotAdem is Very Kind
My experience has been great. Adem has been extremely kind and helpful and has helped at each stage. I hope to continue a good agent tenant relationship with Adem in the future.
5/5
TrustpilotAdem from Streets Ahead has been a real…
Adem from Streets Ahead has been a real lifesaver. He’s gone above and beyond to help me find an apartment, staying patient, proactive, and genuinely invested in my situation. You can tell he actually cares. If you ever need someone who puts in the work, Adem is your guy!
5/5
GoogleWe have been landlords in Plymouth for more than 30 years but its our time to get out of this market. I first dealt with Helen Somauroo from DC Lane last year 2024 when we put a Peverell house on the market. I liked her enthusiasm and …
Agent replied · 26 July 2026
Thank you, Mark, for sharing your incredible experiences. We're thrilled Helen and the team exceeded your expectations and made the process smooth. Your recommendation means a lot, especially coming from someone as experienced as yourself!
5/5
GoogleI cannot speak highly enough of DC Lane. We were amazed when we sold our house within 24 hours of putting it on the market but having seen Helen in action in the house we ultimately bought through them I am not surprised! This woman knows …
5/5
GoogleWe approached all the leading estate agents in the local area with some trepidation as we were concerned as to how well our house would sell. The house was a lot larger than most which narrowed our potential market. The agents all gave …
Agent replied · 26 July 2026
Thank you so much, Louise, for taking the time to share your experience. We're thrilled to hear how Helen and the team exceeded your expectations and made the process seamless for you. Wishing you all the best in your new home!
5/5
GoogleCannot fault the service we received when we sold our property and purchased our new home through DC Lane. Helen was amazing from start to finish. She sold our house with 24 hours and helped us find our forever home. Also need to give a big …
Agent replied · 26 July 2026
Thank you, Michael! We're thrilled to hear that Helen and Oscar made your experience so seamless. Helping you find your forever home means so much to us. Wishing you endless happiness in your new place!
5/5
GoogleHelen and the team were amazing selling my mother’s house after she passed. Chased the solicitors up without having to be asked. An absolute pleasure from start to finish. …
Agent replied · 26 July 2026
Thank you, Christian. We're truly grateful for your kind words and are glad Helen and the team could support you during such a sensitive time. Your recommendation means a lot to us!
1/5
GoogleA terrible experience of viewing with Emily Saker waiting around constantly for her to have a viewing for someone else why I'm waiting so rude.
Agent replied · 26 July 2026
Hi Sambo - We're sorry you felt Emily was rude in asking you to wait while she showed another prospective tenant the property, however in fairness they were booked before you and you did turn up early! … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East London
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South East London
2018 1 Silver and 1 Bronze EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 2024
2024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
- BronzeThe British Property Awards 2023: Regional Letting Agent, South LondonPurley
Source: The British Property Awards winners lists, as published, linked by year.
Lettings Agency of the Year Awards
Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 2015
2015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
- GoldLettings Agency of the Year Awards 2015: Best Customer Service Large Lettings Agency
- GoldLettings Agency of the Year Awards 2015: Best South East Lettings Agency (Small)
- SilverLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
- GoldLettings Agency of the Year Awards 2014: Best Customer Service Large Lettings Agency
- GoldLettings Agency of the Year Awards 2014: Best South East Lettings Agency (Small)
- SilverLettings Agency of the Year Awards 2014: Best Property Management 501 to 1000 Properties Lettings Agency
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
- GoldLettings Agency of the Year Awards 2012: Best Customer Service Lettings Agency
- GoldLettings Agency of the Year Awards 2012: Best Lettings Franchise Agency
- SilverLettings Agency of the Year Awards 2012: Best South East Lettings Agency (Small)
- SilverLettings Agency of the Year Awards 2012: Best Training and Development Lettings Agency
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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Questions about Streets Ahead
Which Streets Ahead office has the most reviews?
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,470.
Where are the Streets Ahead offices?
The nine Streets Ahead offices, by town:
- Coulsdon: 148 Brighton Road, Coulsdon, Surrey, CR5 2ND
- Croydon: 219 Lower Addiscombe Road, Croydon, Surrey, CR0 6RB
- Croydon (263 High Street): 263 High Street, Croydon, Surrey, CR0 1QH
- Croydon (936 Brighton Road): 936 Brighton Road, Purley, CR8 2LP, Croydon, CR8 2LP
- London (25 High Street): 25 High Street, London, SE25 6EZ
- London (4 - 6 Westow Street): 4 - 6 Westow Street, Crystal Palace, London, SE19 3AH
- New Homes: 219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB
- Purley: 936 Brighton Road, Purley, Surrey, CR8 2LP
- Thornton Heath: 737-739 London Road, Thornton Heath, CR7 6AU
Has Streets Ahead won any awards?
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.
