5/5
Great Experience with Lynsey & George from central croydon office. Would definitely recommend streets ahead!

Trusted Agent profile · Surrey
Verified
★★★★★
6,856 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,856 reviews on four platforms, rated 4.6 out of 5 overall.
5,336
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,029
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great Experience with Lynsey & George from central croydon office. Would definitely recommend streets ahead!
1/5
I have rented through them. Their team made a mistake by not paying landlord on time. When I went back with proof of payment in email I had no response. Had to visit their office to know it was a much up their side but no regret or apologies. Ask anyone in Croydon and they will say stay away from these bunch of people.
5/5
Streets Ahead personnel are friendly, professional and very helpful, and take all the stress out of flat hunting. I strongly recommend them
5/5
Great estate agents to go with, Lauren from the croydon branch, you have been amazing! Such a kind and helpful person to deal with. Very quick and efficient and always has a smile on her face. Thank you so much for helping my family find a great home. We are so grateful.
5/5
Got Well Served by Layla & Miller while I was Apartment Hunting. Miller gave us a nice welcome during our viewing and also when I visited the store to pick the keys he came straight up welcoming me. Layla Was amazing in answering all our question and providing all the details & Contract info.
5/5
We have been a tennent now with L&A letting now for 4 years and would never look back. As a company they are great and would do everything to help you and have done everything to make us feel welcome. We have just had our new cooker fitted which was supply'd by Ann and Lindon and we love it. We have built up a great relationship with Ann and Lindon and don't just look to them as our landlords they have done everything to help us out and couldn't wish to have met 2 nicer people Company and great people would certanly recomand to anybody !!!!! Nige& Laura bloxwich
5/5
Excellent Agency!
1/5
I viewed a property in bilston that was shown to me by paul when arriving we had a look around the property and noticed some damp and spoke on our concern about which way the guttering should be facing Paul made a sarcastic comment to my mother to go and tell the guy how to do his job he later asked questions about my financial situation and kept stressing to me if I could afford it he also asked questions about my child's father and if he would be coming to see her there, he then said he would have to view my current property to see if im taking care off it and there wasn't scribbles all over the walls and boxes everywhere all of his comments were very unnesasary and ignorant I felt as though he was discriminating against me because I was a single parent and an Irish traveler, as I expected he later called me to tell me he made the decision to give the property to somebody else even though I showed interest and viewed the property first I will not be using this agency again and im extremely disappointed that they allow there staff to behave this way
Mary, Paul is correctly doing his job in ascertaining your affordability of the property and who will be residing at the property. We are unique in performing home visits before renting to any tenant and most people like that as they are afforded the opportunity to show what a good tenant they will be. Other people who viewed the property were able to demonstrate they were stronger candidates, no one has been discriminated against and this is our final professional decision.
1/5
Rating only, no written review.
Please see our comment below the review already submitted by your mother Mary Moran.
5/5
I am a landlord and L&A Lettings manage my properties in the Walsall and Wolverhampton area and they are by far the best lettings agency I have ever used. They are a 5* letting agent. They deal with everything from advertising, viewings, paperwork, managing the property and the tenants, leaving it totally stress free for me! I particularly like the way they thoroughly vet potential new tenants and can only thank them as I’ve never had a bad, dodgy or unsuitable tenant. I have 100% confidence in them and if you are a landlord or a someone looking to a rent a property locally, I fully recommend L&A Lettings
Thank you for your kind words and recognition of our thorough and unique vetting practises.
5/5
As a Landlord with L+A Lettings I would like to say a massive thank you, you are all so helpful and courteous ,you really do deserve your 5* rating , you repond and resolve any problems so quickly , as a team you provide a second to non service , thank you .
Thank you for your kind words and glad to be of service.
5/5
Lyndon and his team are simply the best. I have dealt with "L&A Lettings" 3 times now and from first contact to completion they will always be 100% honest with you, keeping you informed of what is happening every step of the way. I was always aware of what was going on and what I needed to do next, any help or advice was only a phone call away. Their professionalism and dedication to you is priceless I fully recommend this brilliant service.
Thank you for your kind words, always good to hear we are doing our job well.
5/5
Since moving moving my property portfolio to L&A Lettings I have been extremely pleased with service I have been provided by Lyndon, Ann, Richard and the team. From the ability to support increasing your portfolio, refurbishments, finding tenents and managing the day to day activities. Having feed back from my tenants saying they are happy with the service means I can be focused on other aspects of life knowing my properties are in safe hands. Many thanks to all the team at L&A Lettings.
Thank you for your kind words. It's nice knowing your tenants are providing you with positive feedback and that our service to both client groups are pleasing.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
We bought a house in Anerley, which Streets Ahead were marketing. We found out dealings with the estate agents to be fine, but they've spoilt our opinion of the company by refusing to collect their "SOLD" sign, from the front of our house. We've phoned several times and they keep fobbing us off, hoping we'll take the sign to the tip on their behalf.
2/5
We bought a house in Anerley, which Streets Ahead were marketing. We found out dealings with the estate agents to be fine, but they've spoilt our opinion of the company by refusing to collect their "SOLD" sign, from the front of our house. We've phoned several times and they keep fobbing us off, hoping we'll take the sign to the tip on their behalf.
Please collect your sign
1/5
Cowboys !!!!!!!!! Full off lies and would not recommend at all !!!!
1/5
Started of well but minutes after all the monies were paid, they didnt give a toss about the problems I had in my new property on the night I moved in. Namely Daniel. They ignored my phonecalls and emails despite barely missing any correspondence from me prior to signing the contract. Never got my copy of the signed tenancy until now. Charged for things that they never even did. Very very very unprofessional. Disappointed
1/5
Utterly appalling service ever since they took over the management of our house , no rental agreement sent , no notice given about increase in rent , takes weeks to get anyone to come out if something wrong , do not respond to emails and when you eventually get to speak to a human being they have no idea what is going on and say they will respond in writing or email and they don’t . Wish I could get hold of my landlord and tell him not to waste his money on them managing the property because quite frankly they couldn’t organise a piss up in a brewery . Don’t go near them !!
1/5
came home from work to no heating in February when it had been snowing. The water pressure was low on the meter so there was no heating or hot water. I called up the water suppliers who stated it was the agency's duty of care to handle. I spoke to the agency and they gave me the number for the plumber. I called for 2 hours, leaving voicemails, no response and no call back. The agency kept messaging the urgency, but to no avail. I was told to wrap up in blankets and wait. I have not received any phone call from the plumber, and I cant feel my feet and I have cold. Absolutely terrible. I am still waiting for a call back.
1/5
came home from work to no heating in February when it had been snowing. The water pressure was low on the meter so there was no heating or hot water. I called up the water suppliers who stated it was the agency's duty of care to handle. I spoke to the agency and they gave me the number for the plumber. I called for 2 hours, leaving voicemails, no response and no call back. The agency kept messaging the urgency, but to no avail. I was told to wrap up in blankets and wait. I have not received any phone call from the plumber, and I cant feel my feet and I have cold. Absolutely terrible. I am still waiting for a call back.
1/5
Even if you pay them cash for the month's rent, you have to pay them one day ahead! So if your rent is due on the 1st, then pay cash on the 30th. Very disappointed.
5/5
Faye was lovely, she was very helpful and I'd definitely recommend her services
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,470.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.