5/5
Brilliant!

Trusted Agent profile · Surrey
Verified
★★★★★
6,856 reviews across 9 offices and 4 platforms
Streets Ahead has nine offices, in London (two offices), Croydon (four offices), Thornton Heath, Coulsdon and Purley (Surrey). Together they have 6,856 reviews on four platforms, rated 4.6 out of 5 overall.
5,336
Reviews on Google
All 9 offices
489
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 9 offices
1,029
Reviews on Trustpilot
Business-wide
Streets Ahead's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Brilliant!
5/5
Outstanding service from Sam Eden and his team, would highly recommend.
5/5
Gemma was very helpful during our search, she listened to our requirements and was always quick to respond to all our queries.
5/5
I've had a smooth and professional experience with Sam at Streets Ahead Purley! He has been amazing. Thank you very much Sam.
5/5
Streets Ahead Purley are a great team, really professional and efficient. Sam and his team were great at communicating with us and getting us the offer we needed.
5/5
We sold our house through this agency . I found Sam to be positive, helpful, hard working and always quick to respond to any questions I had and I would happily recommend them to anyone in the area looking to sell.
5/5
Enthusiastic team works across branches. We chose streets ahead Purley to sell our home because the team leader, Sam Eden, and his colleagues were energised, and had a variety of selling strategies An agency is there to achieve a better outcome than the internet alone and Sam, Gemma and Lee in Coulsdon have been introducing potential buyers and keeping us well informed of offers and progress. They are working for and earning their fee.
1/5
Started of well but minutes after all the monies were paid, they didnt give a toss about the problems I had in my new property on the night I moved in. Namely Daniel. They ignored my phonecalls and emails despite barely missing any correspondence from me prior to signing the contract. Never got my copy of the signed tenancy until now. Charged for things that they never even did. Very very very unprofessional. Disappointed
5/5
Streets Ahead has a welcoming atmosphere. Gemma has been extremely helpful, kind, understanding and is someone who knows how to listen. Therefore, she always showed me properties that fulfilled my requirements perfectly. Gemma is efficient, human and caring - thank you!
5/5
Well what can I say about Streets Ahead Sam & Gemma-so much !!! We have only been on Streets Ahead books since 21st July 18 after being long term with another agent and getting nothing. Sam & Gemma have worked so very hard on selling our house and as of today we have accepted an offer YIPPEE!!!!!! I'm still in a state of shock how little time it took to find us the right people. xxxxxxxxxxxxxxxxxxxxxxxx Thank you Dawn
5/5
Throughout our communications & conversations while selling my property I found Sam to be professional, courteous, respectful and friendly. He made the complete process as easy as possible and as I was selling as a single person this was very important to me.
5/5
I switched to Streetsahead after being with another agent for months and whose service miserably failed me. Sam carried out a valuation and reassured me that Streetsahead would sell my place, he said their other offices would market it too….mm I’d heard this before so was rather sceptical. Very quickly I received lots of calls, texts and emails from Sam, Gemma and their other offices, to book in viewings. I actually received an offer from someone who had gone to see another flat with a different branch but was then encouraged to take a look at mine. Shame it didn’t go through to fruition but straight away Sam and Gemma were booking in more viewings and true to Sams word he didn’t give up and I couldn’t believe it when he left me a voicemail to give him a ring as he had two offers to discuss. They’ve also help me with finding a conveyancer too. I really don’t believe you can beat Sam and Gemmas commitment, they really are amazing, always approachable, seem to work crazy long hours and are quick to respond- their service is outstanding. Thank you so much. I recommend them to anyone wishing to move.
5/5
Streets Ahead have been nothing but excellent during my journey of buying my first property! Sam Eden provided a fabulous service during this time, nothing was too much trouble and all correspondence was immediate. I can’t thank the team enough.
5/5
We switched to streets ahead after using another estate agent and not getting a particularly good service. I was dubious that changing estate agents wouldn’t actually make a difference, after all doesn’t everyone just search for houses using Rightmove?! My God was I wrong! The team there really worked hard to sell our house, we had viewings lined up straight away and what was even nicer is they do all the viewings for you! The other estate agent we used always had an excuse so we were wasting our weekends and evenings showing people around our house. Sam Eden and Gemma were absolutely fab, they’re approachable and answer your calls even when the office is closed for the night. After a nightmare experience trying to sell or property they took over and put our minds at ease. Honestly couldn’t recommend them enough!
5/5
Sam and Gemma - the dream team :) They made arranging and viewing our property easy and were very forthcoming with answers around the questions we had. The whole process was pretty streamlined and overall, the experiences we’ve had to date has been great. No hesitation in recommending their services to friends and family.
5/5
After a lot of experiences with estate agents this year, it was a pleasure to have Sam look after the sale of our property. He and Gemma had great communication; you got responses back very quickly over email, phone, text, What’s App, whatever was easiest for you. They were on the ball, good with advice, and helped in whatever way they could. We also received support from Lee at the Coulsdon branch who was very good with encouragement and advice for the area we’ll soon be calling home. Thanks guys! Would definitely use again!
5/5
Just had to leave a review, selling houses is not the most fun thing in the world to do and I hadn't done it in 17 years! I was extremely impressed with streets ahead Sam and Gemma were amazing they were professional and personable. I felt from the beginning that they were invested in me and my family and ensuring that we were able to move on. The office kept in constant communication through phone, email and text. I was updated at every stage and I genuinely felt fully informed. Staff were always on time to do viewings and often arrived early to check in with me if I was there. Feedback was always supplied in a timely fashion and was sensitive too, selling a house can be brutal everyone has opinions! Streets ahead gave me construction considered feedback that was always helpful and appropriate. I can't recommend them enough I didn't just feel like I was earning them commission I genuinely felt like they were invested in us as a family. I am truly grateful for Sam and Gemma's support during a very difficult time.
5/5
Lisa Adams handled the letting of our flat in Purley . She was very professional and helpful and always let us know what was happening. We had been with another local agent for over a month who had failed to find a suitable tenant. Lisa very quickly organized lots of viewings and kept us informed of feedback and how it was going. Within 3 weeks she had signed up a perfect couple who moved in this week. I would highly recommend her.
5/5
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4/5
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4/5
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5/5
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5/5
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4/5
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A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Streets Ahead and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver and 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.

Streets Ahead and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2023, 2024.
British Property Awards by year, 2023 to 20242024 2 Gold across two branches The British Property Awards 2024 winners
2023 1 Bronze The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.

Streets Ahead and its branches won awards at the Lettings Agency of the Year Awards in three years, most recently 2015.
Lettings Agency of the Year winners in three years, the group and its branches: 2012, 2014, 2015.
Lettings Agency of the Year by year, 2012 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold and 1 Silver Lettings Agency of the Year Awards 2014 winners
2012 2 Gold and 2 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Send Streets Ahead a message.
London (4 - 6 Westow Street) has the most, with 1,763 reviews rated 4.7 out of 5, followed by London (25 High Street) with 1,470.
The nine Streets Ahead offices, by town:
Yes. At The British Property Awards 2024 its branches won 2 Gold awards. The group and its branches have also won 15 other industry awards since 2012.